Our dinner plans fell through so we found Epic Burger while walking through South Loop. Our experience was great! Heaven took our order and was very polite (and patient as we were making up our minds). We waited maybe 10 minutes for our order for 6 people and Jonathan brought it out personally, and offered many apologies for the wait. He was apologetic and explained that they weren't expecting be so busy on a Thursday night. He was very accommodating, helpful, and personable. He visited with every table to check on the customers, chat with them, and make sure everything was good. The food came out and was delicious. (Shout-out to Antonio on the grill). The restaurant was clean, and Heaven was making sure to keep the tables clean when there weren't customers at the register. We hope this review leads to endless busy nights for the crew at Epic Burger, which was an epic experience for us!! read more

My friend invited me out for lunch, and I'm so glad she did because this food was SO good! Not everyone can make a good turkey burger, but they definitely got it right. It was well-seasoned, flavorful, and still juicy. The Cajun fries had the perfect kick, and the garlic parmesan fries were packed with flavor. To top it all off, they had a delicious cookies and cream milkshake that was the perfect sweet treat. 10/10 experience! I've actually been back twice since this visit, which says a lot. read more

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Food was good. Didnt wait too long. Place was clean. Proces were ok. We would come back. The chicken sandwich was HUGE. The bbq burger tasted better in my opinion read more

Epic Burger - Burgers Near Me - Chicago, Illinois

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Awesome Food Cool Ambience. Manager is Awesome . Helped us out with an issue we were experiencing. --Sam read more

I've come in as a frequent customer on my routes during amazon. Everytime I've come in im greeted at the door or just walking as im walking up. The team treats me like one of their own and shows me the best hospitality I have ever see. The biggest thing is the team cooking the food and the general manager. He walks out and says hello to e eryone with a smile on his face you could never tell if he's having a bad day..that is a true leader. I've spoken with some of his team and they have the best respect for him. I will be coming back to this location going forward. read more

Outstanding! Outstanding! Outstanding! GREAT PATTY MELT! GREAT HAMBURGER! Good fries. Save the special sauce. Love the place and the service. read more

Super bubbly and capable service from the young woman at the counter. We also saw her cleaning and sweeping and appreciated how spotless everything was. Our burgers were made fresh and came out quickly. Everything was tasty and special shout out for well seasoned and crispy fries! Prices were fair and we were glad we stopped in for a quick bite. We'll definitely be back. read more

Epic Burger - Tasty Epic kids meal - Burgers Near Me - Chicago, Illinois

Got the classic burger small combo, the service was very fast but not too fast where it feels rushed! I totally recommend for a quick lunch bite read more

Best Epic Burger I've been too in Chicago! Great customer service the general manager even greated us. Very clean and respectful workers. I loved it! read more

Great food, service was fast and the restaurant was clean. Some fun GenX music was playing but it wasn't so loud where we couldn't hold a conversation. I would suggest this to anyone visiting Chicago. read more

Johnathan was amazing! He made our visit great! He brought our food with these wonderful smile and great vibes. The food was delicious! I will definitely come back just to visit because of Jonathan!! read more

Loved the food as usual, got a cowboy double burger and it was great. also had the fries which were also good.

So, my first time trying Epic Burger. I signed up for the rewards and they sent a $10 off coupon which was great! I did my homework and know they use quality beef. . . However, that should not compromise the flavor of the beef. I ordered the cowboy with no pickle. I love barbecue sauce, however, sauce and condiments should supplement the taste of the meat. This burger had no flavor at all. Bland. Blah. Basic. For $10, I expected a better burger! I mean a Whooper is full of flame broiled flavor! Service was great, Cajun fries were decent, staff were wonderful. I'll try again. . . I guess! read more

Wasted my time and then didnt even take my order. 07/09/2026 11:30am. A customer walks in you take their order, you don't have them stand there for 5 minutes and then tell them 10 more minutes that's bullshit read more

Ordered a plain cheeseburger with a gluten-free bun. Waited to order (zero line) for a good five minutes before any of the 4 employees behind the counter took my order. Did not receive a table number for my food to be sent out. When I touched my burger the bun was ice cold to the touch, so when I was asked how my food tasted I brought this up. The employee didn't apologize, just responded by saying I should tell them if it's an allergy or preference next time and said they do warm buns up there. I told the employee no one asked me about the allergy (which is fine for me because it's an intolerance, but bad if you're celiac). The burger itself was fine but paying $3 extra for a gross bun makes me not want to go back. read more

Charged THREE (3) DOLLARS extra for a "gluten free bun" that was actually just a piece of lettuce. They did not advertise that it was just going to be lettuce, and to charge $3 for that is diabolical and not epic read more

Epic Burger - CLASSIC EPIC BURGER with advertised "gluten free bun" - Burgers Near Me - Chicago, Illinois

I got the Classic Epic Butger. This burger consists of a Single Creekstone (halal) Farms Black Angus beef patty, cheddar, lettuce, tomato, pickle, grilled onion, and Epic sauce, served on a toasted brioche bun! It was pretty good, and the relatively cheap price didn't hurt. It's not going to be the best burger ever but if you go in with low expectations it'll be just fine. Lots of seating and they're also open relatively late for the loop which is nice. They have some amazing prices during their happy hour on Mon-Fridavs which make it a great alternative to Mcds. I especially enjoy their milkshakes, would definitely recommend picking up one too. They have multiple locations so check them out! read more

Epic Burger - CLASSIC EPIC BURGER - Burgers Near Me - Chicago, Illinois

It was just okay. Nothing amazing but nothing bad either. The fries were salty for my taste. The burgers were mid. The shakes were basic but done right. The employees were kind and the place was clean. read more

Horrible service totally unattended screwed up my order every time I go here, do not go to this epic burger stay away!

Epic burger review We visited Epic Burger's downtown location. If one doesn't have a car, the suggestion is to take CTA-Red line Harrison exit stop. I had to double check our order of added onions on the turkey burger and no onions/added avocado on the regular burger. I took the burgers back to the counter to get my order corrected. I was glad I stayed at the counter and watched the worker correct this because I was not pleased that she used the same glove and touched the onion and the avocado. The overall place was large and clean. One needs a key to the bathroom, which I appreciate. The burgers are good. With the correction to our meal, it took longer to eat. Next time, I'll order a double burger. However, I'll go to another Epic Burger location. read more

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While traveling to Chicago today, I decided to stop here and I have to be honest, I haven't had a burger in a while long time, especially since I'm plantbased now. I decided to get the Beyond Burger and I must be honest that was the best burger I've ever had. The service was definitely on point, the atmosphere was cool, and I even loved the placement of the restaurant. This is definitely someplace that I will come back to when visiting Chicago again. read more

This place needs to some serious help in both the customer service department and the food tasting department. I walked in here at 8:20 (knowing that they close at 9) to order food with some friends and the guy behind the counter was extremely rude & had an attitude type of tone. It turned off one of my friends from ordering so she ended up walking out because of the way he was talking to us. I just wanted to eat so I ordered a burger and fries. It was very subpar go say the least. Definitely will not return here if in the area. read more

Expensive and food was cold. We live 5 minutes away and the burgers and fries were cold! Restaurant was not busy...we were only car in the drive through. Disappointed and will not return. read more

They messed up a $50 order and the best they could do was apologize. My son spent his savings to try them. This was dissapointing. In the future; just make a new order you will not loose much. A burger house cannot be arguing with a client about burgers. Please train your manager on these basic food service skills. read more

Burger was nice and the portion was enough for me. Sweet fries were good The Nutella shake was ok Staff were all helpful and nice despite the restaurant being busy. read more

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Changed plans and hopped in here instead because it was closer and inviting. Very welcoming vibe as we were greeted by a lovely woman at the counter. Manager came to each table to ask how everything was. Who does that a fast food joint? Food hit the spot on a cold night after the theatre. Epic night out read more

Gosh, I hate this place. I forgot what my last experience was like years ago before the Pandemic at other Epic Burger location, and this is even worse. The food is expensive and lackluster, takes forever to both order and receive, and the restaurant stinks like grease. read more

Epic Burger - This was $17? - Burgers Near Me - Chicago, Illinois

The burgers here were not as Epic as I had hoped. Still a decent burger, fries, and malt shop in the Chicago land area. The location was convenient and even with all of the Swifties in town the service was pretty quick. I love the neon signs and murals as decor with the play on words and punny sayings! I just wish I loved the food a bit more. A decent counter service burger joint if you don't have much time to spare read more

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Was in line at 8:20, they close at 9pm. Guy yelled at us saying to hurry up and order because they close soon. Then I ordered a shake right away and he turned around and yelled "NO SHAKES JUST FOOD". So I just walked away. Don't understand the rude confrontation. Then they decided to take a group's order that came in 10 minutes later with no issue. Plus more people after that. read more

Ordered the Farmhouse burger and the loaded fries. It was pretty good. Food came out promptly. read more

Epic Burger - Burgers Near Me - Chicago, Illinois

Hardee's offers a far better burger fir a far better price. don't waste your time visiting this restauran (if you can even call it that) the service was slow and not polite. read more

I had a surprisingly bad experience here on Saturday for lunch. My bread was super hard. The food wasn't good.

I've been hearing about this place for years and finally tried it while I was at a conference near by and wanted a quick lunch. I got the build your own burger with some added topics and the Parmesan fries. The fries were SO GOOD. The burger was good as well, nothing out of the ordinary but overall a solid burger. Service was average - I had ordered jalapeños as an extra topping on my burger and they forgot them. The girl taking our order wasn't very friendly and didn't seem to be paying attention so they mistake wasn't surprising. Would recommend for the food but maintain expectations for service. The place has chill vibes, it's clean and simple. read more

Epic Burger - Parmesan fries and build your own burger - Burgers Near Me - Chicago, Illinois

I tried a burger at the Chicago burgerfest. The burger was alright compared to the other burgers I had. The condiments and toppings stood out over the beef patty. The caramelized onions was a nice touch. The quality of the pattty did not seem as great. There was some good flavors working together to make a decent burger. Difficult to make an accurate review because you can probably get a better burger with more selections at the actual location. read more

Epic Burger - Cheeseburger - Burgers Near Me - Chicago, Illinois

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Excellent service by Brianna, Tim and Von and they were patient with my somewhat large order. Clean environment, and nice music!

We ordered the Epic turkey burger. Initially it tasted great, but felt it was a bit greasy with maybe had a stale beefy flavor. Also, had the lenten special fish sandwich which was pretty good but not the best value for over $11 compared to other fast food restaurants. I wish they had this had this on the menu all year long and it was a couple of dollar cheaper. The fries were not very good. Overall, we were a little disappointed with the food. The interior looks dated already and the chairs and booths are really uncomfortable. However, the staff were really nice. read more

I don't know why this place gets all the hate. Every time I come in here, the service is great and the food is made fresh. Their hot chicken, grilled chicken, and Turkey Burger are all equally good. There's almost half an avocado on the chicken sandwich. The shakes are also really good and the whipped cream is real cream that's not too sweet. It never takes more than 5-10 minutes to get my food and it's made to order. read more

Epic Burger - Strawberry shake with real whipped cream - Burgers Near Me - Chicago, Illinois

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Definitely the most over priced burger. Took to long at window. They almost forgot my drink. 2 bites in my bottom bun had fallen apart. 20.36 for a double and fri. Come on!!!! read more

Consistently great! It's my favorite burger, fries and the sweet potato fries are also good. I wish there were more locations. read more

Okay, I must admit I came here for their 10th anniversary special and the .10 cent burgers. My bill should have been $12.58 plus tax for 2 Epic Cheeseburgers, but, my total was only.22 cents including tax. We got our two Epic Cheeseburgers to go, and I did not find the cheeseburgers to be greasy at all. Perhaps, because they had a chance to sit and relax. I love that their buns are baked daily, the beef is all natural, halal-certified Creekstone Farms premium black angus. Our cheeseburgers were tasty and had a great smoky flavour. Really filling and I especially like the tangy epic sauce. A single pattie burger is $6.29 and a double pattie burger is $7.79, comparable to similar burger restaurants. We came in very late, twenty minutes before closing time. The employee behind the counter was surprisingly friendly and cheerful after a long day of people coming in and out for their 10th anniversary. The service was very fast considering it was the end of the day. As someone else commented, I found the floor in the dining area to be a little too slippery. Is it because the grease gets on the floor or they clean it too often and leave soap on the floor. The thing that I found really weird, is that they do not take cash, they only accept plastic. For a fast, filling meal, head into Epic Burger. read more

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