Changed plans and hopped in here instead because it was closer and inviting. Very welcoming vibe as we were greeted by a lovely woman at the counter. Manager came to each table to ask how everything was. Who does that a fast food joint? Food hit the spot on a cold night after the theatre. Epic night out read more

Super bubbly and capable service from the young woman at the counter. We also saw her cleaning and sweeping and appreciated how spotless everything was. Our burgers were made fresh and came out quickly. Everything was tasty and special shout out for well seasoned and crispy fries! Prices were fair and we were glad we stopped in for a quick bite. We'll definitely be back. read more

Epic Burger - Tasty Epic kids meal - Burgers Near Me - Chicago, Illinois

Charged THREE (3) DOLLARS extra for a "gluten free bun" that was actually just a piece of lettuce. They did not advertise that it was just going to be lettuce, and to charge $3 for that is diabolical and not epic read more

Epic Burger - CLASSIC EPIC BURGER with advertised "gluten free bun" - Burgers Near Me - Chicago, Illinois

So, my first time trying Epic Burger. I signed up for the rewards and they sent a $10 off coupon which was great! I did my homework and know they use quality beef. . . However, that should not compromise the flavor of the beef. I ordered the cowboy with no pickle. I love barbecue sauce, however, sauce and condiments should supplement the taste of the meat. This burger had no flavor at all. Bland. Blah. Basic. For $10, I expected a better burger! I mean a Whooper is full of flame broiled flavor! Service was great, Cajun fries were decent, staff were wonderful. I'll try again. . . I guess! read more

Expensive and food was cold. We live 5 minutes away and the burgers and fries were cold! Restaurant was not busy...we were only car in the drive through. Disappointed and will not return. read more

I got the Classic Epic Butger. This burger consists of a Single Creekstone (halal) Farms Black Angus beef patty, cheddar, lettuce, tomato, pickle, grilled onion, and Epic sauce, served on a toasted brioche bun! It was pretty good, and the relatively cheap price didn't hurt. It's not going to be the best burger ever but if you go in with low expectations it'll be just fine. Lots of seating and they're also open relatively late for the loop which is nice. They have some amazing prices during their happy hour on Mon-Fridavs which make it a great alternative to Mcds. I especially enjoy their milkshakes, would definitely recommend picking up one too. They have multiple locations so check them out! read more

Epic Burger - CLASSIC EPIC BURGER - Burgers Near Me - Chicago, Illinois

They messed up a $50 order and the best they could do was apologize. My son spent his savings to try them. This was dissapointing. In the future; just make a new order you will not loose much. A burger house cannot be arguing with a client about burgers. Please train your manager on these basic food service skills. read more

It was just okay. Nothing amazing but nothing bad either. The fries were salty for my taste. The burgers were mid. The shakes were basic but done right. The employees were kind and the place was clean. read more

Horrible service totally unattended screwed up my order every time I go here, do not go to this epic burger stay away!

While traveling to Chicago today, I decided to stop here and I have to be honest, I haven't had a burger in a while long time, especially since I'm plantbased now. I decided to get the Beyond Burger and I must be honest that was the best burger I've ever had. The service was definitely on point, the atmosphere was cool, and I even loved the placement of the restaurant. This is definitely someplace that I will come back to when visiting Chicago again. read more

This place needs to some serious help in both the customer service department and the food tasting department. I walked in here at 8:20 (knowing that they close at 9) to order food with some friends and the guy behind the counter was extremely rude & had an attitude type of tone. It turned off one of my friends from ordering so she ended up walking out because of the way he was talking to us. I just wanted to eat so I ordered a burger and fries. It was very subpar go say the least. Definitely will not return here if in the area. read more

Epic burger review We visited Epic Burger's downtown location. If one doesn't have a car, the suggestion is to take CTA-Red line Harrison exit stop. I had to double check our order of added onions on the turkey burger and no onions/added avocado on the regular burger. I took the burgers back to the counter to get my order corrected. I was glad I stayed at the counter and watched the worker correct this because I was not pleased that she used the same glove and touched the onion and the avocado. The overall place was large and clean. One needs a key to the bathroom, which I appreciate. The burgers are good. With the correction to our meal, it took longer to eat. Next time, I'll order a double burger. However, I'll go to another Epic Burger location. read more

See all

Ordered the Farmhouse burger and the loaded fries. It was pretty good. Food came out promptly. read more

Epic Burger - Burgers Near Me - Chicago, Illinois

Burger was nice and the portion was enough for me. Sweet fries were good The Nutella shake was ok Staff were all helpful and nice despite the restaurant being busy. read more

See all

Gosh, I hate this place. I forgot what my last experience was like years ago before the Pandemic at other Epic Burger location, and this is even worse. The food is expensive and lackluster, takes forever to both order and receive, and the restaurant stinks like grease. read more

Epic Burger - This was $17? - Burgers Near Me - Chicago, Illinois

The burgers here were not as Epic as I had hoped. Still a decent burger, fries, and malt shop in the Chicago land area. The location was convenient and even with all of the Swifties in town the service was pretty quick. I love the neon signs and murals as decor with the play on words and punny sayings! I just wish I loved the food a bit more. A decent counter service burger joint if you don't have much time to spare read more

See all

Hardee's offers a far better burger fir a far better price. don't waste your time visiting this restauran (if you can even call it that) the service was slow and not polite. read more

I had a surprisingly bad experience here on Saturday for lunch. My bread was super hard. The food wasn't good.

Was in line at 8:20, they close at 9pm. Guy yelled at us saying to hurry up and order because they close soon. Then I ordered a shake right away and he turned around and yelled "NO SHAKES JUST FOOD". So I just walked away. Don't understand the rude confrontation. Then they decided to take a group's order that came in 10 minutes later with no issue. Plus more people after that. read more

I've been hearing about this place for years and finally tried it while I was at a conference near by and wanted a quick lunch. I got the build your own burger with some added topics and the Parmesan fries. The fries were SO GOOD. The burger was good as well, nothing out of the ordinary but overall a solid burger. Service was average - I had ordered jalapeños as an extra topping on my burger and they forgot them. The girl taking our order wasn't very friendly and didn't seem to be paying attention so they mistake wasn't surprising. Would recommend for the food but maintain expectations for service. The place has chill vibes, it's clean and simple. read more

Epic Burger - Parmesan fries and build your own burger - Burgers Near Me - Chicago, Illinois

I tried a burger at the Chicago burgerfest. The burger was alright compared to the other burgers I had. The condiments and toppings stood out over the beef patty. The caramelized onions was a nice touch. The quality of the pattty did not seem as great. There was some good flavors working together to make a decent burger. Difficult to make an accurate review because you can probably get a better burger with more selections at the actual location. read more

Epic Burger - Cheeseburger - Burgers Near Me - Chicago, Illinois

See all

Excellent service by Brianna, Tim and Von and they were patient with my somewhat large order. Clean environment, and nice music!

We ordered the Epic turkey burger. Initially it tasted great, but felt it was a bit greasy with maybe had a stale beefy flavor. Also, had the lenten special fish sandwich which was pretty good but not the best value for over $11 compared to other fast food restaurants. I wish they had this had this on the menu all year long and it was a couple of dollar cheaper. The fries were not very good. Overall, we were a little disappointed with the food. The interior looks dated already and the chairs and booths are really uncomfortable. However, the staff were really nice. read more

Definitely the most over priced burger. Took to long at window. They almost forgot my drink. 2 bites in my bottom bun had fallen apart. 20.36 for a double and fri. Come on!!!! read more

I don't know why this place gets all the hate. Every time I come in here, the service is great and the food is made fresh. Their hot chicken, grilled chicken, and Turkey Burger are all equally good. There's almost half an avocado on the chicken sandwich. The shakes are also really good and the whipped cream is real cream that's not too sweet. It never takes more than 5-10 minutes to get my food and it's made to order. read more

Epic Burger - Strawberry shake with real whipped cream - Burgers Near Me - Chicago, Illinois

See all

Consistently great! It's my favorite burger, fries and the sweet potato fries are also good. I wish there were more locations. read more

Love the food here! Halal food is always a good find in Chicago and this burger is great! Service and ambiance also good. Would definitely recommend everyone to try it out read more

First timer! We actually came into town for the Chicago taste fest, ventured off and found ourselves here! The staff seemed a bit overwhelmed but they were helpful & patient. Great place to go for a good burger and fries! They have 3 bun options, choose your protein (turkey burger, veggie burger, chicken breast, beef, etc.) and add all your fixings. Avocado and bacon are extra. Regular fries were great but they also offer sweet potato fries. I believe they have Milk shakes too. The soda machine was kicking out colored carbonated water, but I'm sure they needed to do whatever one does to make it start tasting like pop again. I would recommend this spot. read more

The honey hot chicken sandwich I ordered from here on door dash came literally burnt to a crisp. It was actually unbelievable. I cannot believe that someone assembled this sandwich with confidence that this is acceptable to serve to someone. I will attach a picture. read more

Epic Burger - What my sandwiched should have looked like - Burgers Near Me - Chicago, Illinois

See all

Okay, I must admit I came here for their 10th anniversary special and the .10 cent burgers. My bill should have been $12.58 plus tax for 2 Epic Cheeseburgers, but, my total was only.22 cents including tax. We got our two Epic Cheeseburgers to go, and I did not find the cheeseburgers to be greasy at all. Perhaps, because they had a chance to sit and relax. I love that their buns are baked daily, the beef is all natural, halal-certified Creekstone Farms premium black angus. Our cheeseburgers were tasty and had a great smoky flavour. Really filling and I especially like the tangy epic sauce. A single pattie burger is $6.29 and a double pattie burger is $7.79, comparable to similar burger restaurants. We came in very late, twenty minutes before closing time. The employee behind the counter was surprisingly friendly and cheerful after a long day of people coming in and out for their 10th anniversary. The service was very fast considering it was the end of the day. As someone else commented, I found the floor in the dining area to be a little too slippery. Is it because the grease gets on the floor or they clean it too often and leave soap on the floor. The thing that I found really weird, is that they do not take cash, they only accept plastic. For a fast, filling meal, head into Epic Burger. read more

See all

I went to eat here after a very long day. I ordered a Cowboy Burger and a Large Drink. I was dining in and after a while they brought me my burger. The worker forgot my drink, but that was no big deal. When she gave me my drink, she gave me a small cup. I reminded the worker that I had a Large Drink. Turns out they were out of Large cups. The worker asks who I assume was the manager if they have any more large cups. The manager immediately with an attitude tells the worker no, he then asks her "Is he not eating here?" and then tells me "well there's free refills." I was not angry at the fact that they had no large cups, I was angry at the attitude the manager had and the way he handled the problem by not handling at all. The Large Drink is not much more than the small drink but it is an inconvenience since I was sold the Large drink. This completely ruined my meal. The manager needs to work on his management skills. The worker even seemed nervous to ask him the question. I was extremely unsatisfied with the service here. read more

I always stop in there everytime I work in the area, on my last visit i walk up to the counter and was about to order and the person at the counter pointed his finger at me and And said just one minute then took phone call. When it was time to take my order he didnt ask me what I wanted on my burger gave my receipt and walk off, as i was waiting on my food he was talking to the workers a harshly in my opinion and i can tell by theif faces they didnt like it. I wasn't happy with my service at all. read more

Epic Burger - Burgers Near Me - Chicago, Illinois

When I say this, I say this with love, my god was that a greasy burger. Not really a compliment, but really not a complaint either. Our first day here and we were in need of some food once we were settled in at our hotel. We did a quick search of the area and decided we wanted to try some burgers and happened upon this place. I like the setup of this place, order your food at the counter, take a number and have a seat. Also, it's a simple menu, nothing fancy here, and I kind of expected that from a burger joint. I had myself a simple cheeseburger, which is referred to here as an epic burger. I had the basic toppings: lettuce, onions, pickles and their "epic sauce." The sauce had basically a tangy kick to it. I also go myself an order of fries and bottled water. I give them props because this is all freshly made. Even the bun is toasted before everything is added. But as I had said, it was greasy. The plate it came in had a nice puddle of grease on it and I went through about a tree's worth of napkins. The fries were amazing and they had organic ketchup which meant I could actually enjoy some. As for the price, it's a bit steep for a burger and fries. Speaking of price, they do not accept cash, so bring your cards. read more

Epic Burger - Cheeseburger, fries and bottled water. - Burgers Near Me - Chicago, Illinois

Epic was so good I ate here two days in a row. Ordering is quick, with the handy guide at the register. I grabbed my number and plopped down at the table. It felt like a matter of moments and the friendly team was sliding my order onto my table. The appearance of the food was beautiful. The smells immediately hit my nose with a wave of joy. I spun the burger around to reveal two beautifully cookies patties topped with avocado, lettuce, and havarti cheese. The burger was juicy and delicious. Make sure to grab extra napkins before you start. This thing tasted so good I didn't set it down. I ate the whole thing before moving on to the perfectly cooked and seasoned skin on fries. As a walked out my belly was full of a great burger. I had to come back the next day to try the same burger with bacon. I highly recommend that combo. It was so delicious. read more

See all

I was very pleasantly surprised by this place, mostly because of the service. I got the beyond burger with grilled onion and avocado, and a side of sweet potato. The taste good, the typical great taste with the beyond meat and the components of the burger were also fresh and balance. The sweet potato was okay. The server was fantastic. Very knowledgeable, very helpful and knew their menu very well and made the whole thing pleasant. read more

Epic Burger - Beyond burger on brioche with sweet potato fries - Burgers Near Me - Chicago, Illinois

Ok, someone has to have the worst burgers in Chicago. And someone has to have the worst service in Chicago. So I guess it's good to have both in the same place. First off, I ordered and they said they would bring it out. 10 minutes later I went to check, and they had it sitting up there waiting for GrubHub. Then I had to remind them that I ordered a milk shake too. Got the burger and the fact that it was luke warm because of the delay didn't matter, because it was bad. Basically overcooked shoe leather. The milk shake was decent. Not great but better than DQ. read more

Came to hang out with some friends Friday night. Had a ball. Got a double cheeseburger with lettuce, tomato, onions comes with 2 pickles and tomatoes. Got my burger without epic sauce. Got fries. They were crisp and salted appropriately. I like the potatoes they use. Also got a Nutella shake. Nice and sweet. read more

See all

Hamburger good and juicy but fries have changed and not as good as originally. Possibly frozen now. Beef Burger read more

What exactly makes this place "epic"? It's not the food. That's just meh. Must be the price. Yeah, that's epic for a basic hamburger that I can get for half the price at Steak and Shake. They don't even have grilled chicken sandwich option or Impossible- just the Beyond, which is also not at all epic. Went there years ago and was excited about the Epic. No. Went there today because my husband wanted it, and again, meh. read more

The burger here is really good but be aware that not everything is halal! There are visible halal signs in the restaurant, so you would assume that everything is halal or would be stated otherwise, but I learned that wasn't the case. After I placed my order for the epic burger with bacon, I asked to confirm the halal status(which I usually do, especially if there's no signs present) and the cashier told me the bacon was not halal. Firstly, I wear full hijab so I'm visibly Muslim.... shouldn't the employees warn you that you're ordering something that's not halal, especially since they advertise that they do serve halal?! Plus, Chicago is an area that's super diverse, every one knows the basics of each other's religions. Second, why would there not be anything noted on the menu, saying this item is not halal? Or at least put a halal sign next to the items that are, so we can know! I was really upset with that. Imagine how many people haven't asked, because they have signs that say halal! I hope this review alerts management to reconsider how they advertise their halal items. Besides that, the Nutella shakes and the burger were good but way overpriced and everything you add to your burger, has an upcharge. I paid 33 bucks for one burger, 2 shakes, a bottled drink and fries. read more

See all