I've been going to Hanna's for a while now, but it's time to move on. The attitudes and lack of…read morecustomer service is at an all time High. The girl at the register has such a nasty disposition about herself and she does not speak to paying pleasant Customers with any respect as if we aren't CHOOSING to give them Business. Hanna's will tell you what you will pay for, you do not have the luxury of booking an appointment with who you want. I'm not sure when they lost touch with providing a service that we are choosing to pay for and being an option. We can always OPT to pay someone else and at this point I refuse to keep paying bills where I'm not treated like a human being. It's sad bc I love their work. But the service and interaction is a disappointment.

Good Morning...for me I get my nails & feet done for a time of relaxation & a peace time. My…read moreexperience this morning was terrible. 1st the nail lady did not greet me....I had to tell her good morning(she was in a bad mood or something) 2nd she did not cut my nail evenly & I ask her about it she she got mad with me ask me is that ok in a ugly gesture...( this was from the beginning of her starting) I've been coming to this place for under (6) months so it time to move on...

I am like Goldilocks lately looking for a new salon to get my nails done. I have found the place!…read moreKevin gives great advice if you are waffling between colors and styles for your nails. I get the strengthener gel manicure and it lasts longer than any other I've had intown. It is a little pricey but worth it.

Amazing service, very friendly and the best manicure I've had! Totally got the art and style I…read morewanted!

Hellen did a wonderful job and was quick & efficient! I would definitely recommend coming here for…read morea manicure. I have also received pedicures from this salon but I don't always enjoy them as much as the manicures and acrylic services.

Please, do not pull out in grown nails, especially if I expressed that it was hurting more than…read moreonce while doing it .

BAIT AND SWITCH !?!…read more My boyfriend and I went to get pedicures. The lady handed us a pricing menu. $30 for Classic, $40 for Deluxe, & $60 for a 5-in-1 crystal Volcanic spa box (this is important for later as it was not an option we considered bc we didn't want to spend that much - we did NOT know what this "box" was for when it was handed to us) We agreed to classic ($30) + gel polish ($15) for me. Bf asked for deluxe ($40). Verbally confirmed prices too. The lady offered us alcoholic drinks which we declined and asked for water. The place wasn't the cleanest but the 2 workers there seemed kind so we stayed. There was the lady who greeted/got us started and a Second Lady working with another customer. My water in my tub was lukewarm to cold the whole time. Little nats in air. She asked my boyfriend which scent he wanted for his treatment and offered 2-3 different ones.. he chose lavender. She handed us BOTH our own boxes of this crystal volcanic spa box THINKING it was just a scent included with the deluxe. I said no, I just want the classic. Gave me the box anyway to hold. He did his pedicure then she kept doing more and more. Scrubs, wax on the feet. I was looking over like wow, that's a lot for the deluxe! That's a great deal but taking a lot of time! She has been working on him while I was still waiting. A new customer walks in and is waiting inside/outside smoking & on phone. I was on a time crunch so I did NOT want the deluxe. My turn-- the second worker tried to use the box I was holding. I said No, I just want the classic with gel. First worker says "OH you change your mind about deluxe" ***I never wanted this in the first place, mind you*** New customer says Deluxe and 1st worker goes "$65" and my bf turns and says, "how much?!" And she goes "$65 for deluxe" Boyfriend says what did I get for $40? She goes "no sir $65 for deluxe" Grabs menu and argues we are reading it wrong. See picture for reference. BAIT & SWITCH. We paid what we agreed to in the end but it included loud arguing (almost yelling) trying to use her language barrier as an excuse for not being able to communicate her prices for over 15+ minutes. Also, came back and said I owed $50 for $30 + $15... !? That's $45. 2nd worker said menu is wrong we have a new owner. Anyway, beware. They will SCAM you. Might be easier to call police if you're in that situation

I do not know where to start with this review to start they rushed through doing my nails even…read morethough the only people that were in the place was me and my friend. They rushed so much that they cut my finger open and made it bleed with the drill and then had the nerve to dismiss it and say it's normal i absolutely am enraged because I payed 45$ on these and did not receive a refund and then they denied me when I asked to get them removed and said they're didn't have time. this is not right!!!!

I am an African American woman visiting the New Orleans area from from San Francisco California I…read morejust walked into this nail shop and requested to have a cut down and the manicurist's was sitting there eating and told me O I have another appointment I said is this by appointment only she answers no I will fit you in then she tells me I do not accept credit cards! Wow maybe she just wanted to eat. They do not deserve any business!

I'm from Las Vegas and was in town to visit my boyfriends family for the first time, I originally…read morewanted to try out polished nails but they only take appointments and I didn't have much time to wait and was in desperate need of a fill considering my man smashed my finger nail LOL anyways, I came in and Duc the owner was able to take me in for a gel fill, she was very nice , made conversation with me and turns out she grew up with my mother in law. She did a fantastic job and suggested some new colors she just got in so I got a pink color called "mad about you" I definitely recommend coming here with Duc I loved her:) also there were some of her regulars there as well and you can just tell she likes to get to know her customers and genuinely cares for them.

Family fun on graduation weekend…read more Mother-daughter mani/pedis. Regular. Gel. Dip. You decide. Parking available on Magazine Street. Bring cash.

I have been coming here every 2 weeks for years. The last few times I said perhaps it was an…read moreoff-day but this Sunday was the last. The man running things is disparaging to both clients and staff. Unless you are a 20-something COED you will get passed over by any that show up before or after you. The work is rushed and attitude is unnecessary.

Bummed to say this place is using cheese graters- which is and has been illegal in nail salons in…read moreLouisiana and basically every other state. Almost every pedicure cart has them included the cart used for my own pedicure. Before I could ever say something my text was going to town on my heels with a grater. It's 2025- the safety of the clientele here needs to be way higher than it is here. I would have rather left with rough heels than feeling like there's micro cuts. I wouldn't recommend the pedicures here which automatically cuts my review in half. Manicures seem fine but really vary on who you get. I can't say I'd be back, but if you skip the pedicure and get the right employee to do your manicure you would probably rate it as a 4 star shop.

I made an online appointment for a regular manicure -no gel, no tips - just a regular old fashioned…read moremanicure. Perhaps this was the wrong place. The salon was clean and well lit, people were nice but my manicure didn't last from Thursday to Sunday. It came off in pieces, and by the end of the day the whole nail was left without polish. It seemed to 'lift' off. I don't know if it was the type of polish or the preparation of the nails but between a regular mani/pedi and tip, I spent almost $100. Today is Wednesday- not even a week- and I've had to remove all my polish. Perhaps these places specialize in tips and gels, perhaps on their menu where you book online they should specify a technician for basic, natural nail care. I can't be the only one in the Greater New Orleans area who gets a regular manicure ! BTW- this isn't my first time here- I went earlier this summer and a gentleman- I think the owner- did my nails and they lasted at least a week. But, I'm not sure I'll go back !

I'm new to this place and find it wad a great experience. The atmosphere was glam and the friendly…read moreservice made sure you will have a relaxing spa day. I had the spa pedicure & manicure with gel nails. It's quick and last a long time. I like that it stays looking new through all my Domestic Goddess duties. I like the prices for each service and that it let's me give myself a nice treatment every now and then. The only con I can see is if they are busy the back parking could be crowded. Overall, a experience.

My sister and I have been coming here since they opened last year and we love it here!! Everyone…read morethere is very, very sweet and will try their best to recreate whatever nail design you show them or can think of. The complementary drinks are great too! They all try their best to make sure you are well taken care and are comfortable here. The inside is also very homely and cozy, 5 stars from me

Vivi does an excellent job. She is eager to please and always wants the outcome to be perfect! I…read moretravel 30 minutes to see her!

Recently I had to find a new nail salon doing to my current one being under fire for unhygienic and…read moreunhealthy practices. I decided on Fleur De Nails & Spa, and I was not disappointed! When walking in I was greeted, and was instantly seated and given colors since I was doing gel. Granted I was the only one in the salon, but still being greeted and welcomed in was very nice! I chose the 3rd level up of pedicure which was the deluxe and it costed $52. Keep in mind for $52 I think that was a great price. She did the hot stones, pumice, some type of scrub and really messaged for about 20-30 minutes. She didn't rush on me but instead took her time. She was also very gentle, and never too rough which can't be said the same about my last nail salon. The basic express one is I believe 32-33, I can't remember exact price. I'm very quiet and they respected that, and didn't force any conversation upon me which made me really happy. I also got acrylics in an almond shape and they came out fantastic! I showed him a picture and he replicated it exactly how I wanted. I'm not sure on the price of the acrylics, but it's definitely not anything crazy. My total came out to $120, and I used the ATM because I do believe they prefer cash. He of course gave me the option for card, but it takes two seconds to pull it out of an ATM. I left a $20 tip because the service was awesome, and I enjoyed my whole time there. They also do a reward system, which I received the card today for it, since it was my first visit! I highly recommend this nail salon. I definitely plan on coming back!

amazing service! staff is super friendly!! and a comfortable vibe!! very clean and tidy!read more

No disappointment here! Me and the hubby had a wonderful…read moreexperience getting pedicures this more. The establishment is decorated in cool gray tones and works by appointment only. No walk-ins. They have 3 pedicure options Basic, De-Luxxe, and Luxx. Prices are fair, especially in comparison to CA. Good service, attentive, no wait.