BAIT AND SWITCH !?!
My boyfriend and I went to get pedicures. The lady handed us a pricing menu. $30 for Classic, $40 for Deluxe, & $60 for a 5-in-1 crystal Volcanic spa box (this is important for later as it was not an option we considered bc we didn't want to spend that much - we did NOT know what this "box" was for when it was handed to us)
We agreed to classic ($30) + gel polish ($15) for me. Bf asked for deluxe ($40). Verbally confirmed prices too. The lady offered us alcoholic drinks which we declined and asked for water.
The place wasn't the cleanest but the 2 workers there seemed kind so we stayed. There was the lady who greeted/got us started and a Second Lady working with another customer. My water in my tub was lukewarm to cold the whole time. Little nats in air.
She asked my boyfriend which scent he wanted for his treatment and offered 2-3 different ones.. he chose lavender. She handed us BOTH our own boxes of this crystal volcanic spa box THINKING it was just a scent included with the deluxe. I said no, I just want the classic. Gave me the box anyway to hold. He did his pedicure then she kept doing more and more. Scrubs, wax on the feet. I was looking over like wow, that's a lot for the deluxe! That's a great deal but taking a lot of time! She has been working on him while I was still waiting. A new customer walks in and is waiting inside/outside smoking & on phone.
I was on a time crunch so I did NOT want the deluxe. My turn-- the second worker tried to use the box I was holding. I said No, I just want the classic with gel. First worker says "OH you change your mind about deluxe" ***I never wanted this in the first place, mind you***
New customer says Deluxe and 1st worker goes "$65" and my bf turns and says, "how much?!" And she goes "$65 for deluxe" Boyfriend says what did I get for $40? She goes "no sir $65 for deluxe" Grabs menu and argues we are reading it wrong. See picture for reference. BAIT & SWITCH. We paid what we agreed to in the end but it included loud arguing (almost yelling) trying to use her language barrier as an excuse for not being able to communicate her prices for over 15+ minutes. Also, came back and said I owed $50 for $30 + $15... !? That's $45. 2nd worker said menu is wrong we have a new owner.
Anyway, beware. They will SCAM you. Might be easier to call police if you're in that situation read more