Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    4.2 (5 reviews)
    Open 9:30 am - 1:00 pm, 2:00 PM - 11:59 PM

    Enterprise Rent-A-Car Photos

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    Hertz Rent A Car

    Hertz Rent A Car

    2.7(7 reviews)
    3.0 mi

    The staff was caring and took great care of me I especially appreciated Caleb a great person for…read morethe company they really helped me out and I am thankful and grateful V Wilson 5 stars

    Do not use this location. There are only a few rental car businesses in fort smith but I can only…read moreimagine they are all better than Hertz. Here is why. We only needed the rental car as a result of auto accident. The insurance made all of the arrangements for pick-up. At 8:00 am we dropped our family car off at the repair shop then drove my wife over to pick up the rental she would be using for the week. To our surprise, we were told there were no cars available but they would let us know when one came in. I asked why they didn't call us or the insurance company to let us know. Response was they called my number but got voice mail. Maybe or maybe but there was no message and this was an issue. About 1:00, still no call from Hertz about the car so I called them back telling them that if we didn't have something by 3:00 (wife needed to pick up the kids) I would be canceling the reservation and getting the rental from a competitor. They finally came thru and to their credit they did actually deliver the vehicle to my house. The tank was only 3/4 full when we took possession. Upon return, everything was smooth.....so we thought. About a week later I see an unauthorized charge to my credit card with a name I didn't recognize. After about 30 minutes on the phone with my bank, we discovered it was this Hertz location using the business name of some currier service. I called Hertz to inquire about the charge. Response- insurance said they were only paying 80% so they put the other 20% on my account. When asked why they didn't notify me before applying the charge they said because the insurance company said they would call me. To me, this excuse was weak since it was not the insurance company that withdrew money from my bank. Anyway it was in error and the next day the insurance company paid the 20%. It took another week and 2 more phone calls before Hertz reversed the charges to my account. Bottom line is that the company seems shady, lacks communication and does not deserve your business.

    Avis

    Avis

    2.3(9 reviews)
    0.0 mi

    I have rented 3x now related to this location. It has been hassle free and easy to use. The folks…read morehave been super friendly and they have been very helpful too! I'm so glad this convenient location, inside the Fort Smith Airport is here! There is almost never a long line and that part is awesome too! Thanks Avis FSM for making my life a little easier and helping with this great service and location with super helpful folks!

    This Fort Smith location lied to my elderly disabled father and caused him $1200 for a rental car…read morefor only two days. Not only did the vehicle look bad at exterior and on the interior... The seats were literally so coded in dirt. They were supposed to be tan but they were brown. The smell in the vehicle was so bad I felt so bad for him, having to drive it for a long distance. They lied to him face-to-face at this Fort Smith Arkansas location saying he can pick it up at point A and drop it off at point B. But they made a mistake and it was supposed to be returned back to Fort Smith Arkansas, which was never disclosed. And he was informed that he can drive it to point B with no problem but that wasn't the case either and ended up costing a $1200 fee including taxes that he wasn't able to afford so I had to pay. Whether if it was an honest mistake from the Avis employee, or if it was just intentional, I will not ever let him rent with Avis car rental and I will defer anybody from doing so especially at this location

    Photos
    Avis

    See all

    Enterprise Rent-A-Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...