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Fort Smith, AR

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American Airlines

5.0 (2 reviews)

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11 months ago

Helpful 4
Thanks 2
Love this 6
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 1
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Avis

Avis

2.3(9 reviews)
0.4 mi

I have rented 3x now related to this location. It has been hassle free and easy to use. The folks…read morehave been super friendly and they have been very helpful too! I'm so glad this convenient location, inside the Fort Smith Airport is here! There is almost never a long line and that part is awesome too! Thanks Avis FSM for making my life a little easier and helping with this great service and location with super helpful folks!

This Fort Smith location lied to my elderly disabled father and caused him $1200 for a rental car…read morefor only two days. Not only did the vehicle look bad at exterior and on the interior... The seats were literally so coded in dirt. They were supposed to be tan but they were brown. The smell in the vehicle was so bad I felt so bad for him, having to drive it for a long distance. They lied to him face-to-face at this Fort Smith Arkansas location saying he can pick it up at point A and drop it off at point B. But they made a mistake and it was supposed to be returned back to Fort Smith Arkansas, which was never disclosed. And he was informed that he can drive it to point B with no problem but that wasn't the case either and ended up costing a $1200 fee including taxes that he wasn't able to afford so I had to pay. Whether if it was an honest mistake from the Avis employee, or if it was just intentional, I will not ever let him rent with Avis car rental and I will defer anybody from doing so especially at this location

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Avis

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Hampton Inn Fort Smith - Guest room

Hampton Inn Fort Smith

3.8(55 reviews)
1.6 mi
•$$

Can't say enough good things about this property. Great location at I-540 and Rogers Avenue that…read morehas restaurants & other venues such as TGI Fridays, ColdStone, and Starbucks within walking distance. A considerable amount of parking all around the property, to include a large overflow area directly across the street from TGI Fridays. A very clean property overall, with room comforts that guaranteed a good night sleep. Excellent customer service (thank you, Jasmin), along with even better communication via their texting correspondence from the front desk. Breakfast was actually pretty good. A standard Hampton Inn offering that was just right. I noticed amenities such as a hot tub below my 3rd floor room, yet I didn't get the opportunity to use them during my stay. One plus that I noticed within the room was that of a long chase connected to the couch (very comfortable & clean). I don't see that feature as often in Hampton Inn properties. I'm definitely returning to this property when traveling through NW Arkansas. Highly recommend staying here!

Checked in got up to the room AC didn't work was told I had to wait 15 minutes so went for a walk…read more Came back AC still not working. They exchanged my room then in the morning got a phone call from the front desk stating that they were turning the water off and I had 10 minutes to take a shower started running the water and the water shut off. I had to go to another room on the other side of the hotel to take a shower. The carpets in that hotel are disgusting. Doesn't look like they've ever been cleaned the couch in my room didn't wanna sit on because it was filthy. Stay away from this hotel.

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Hampton Inn Fort Smith - Meeting Room

Meeting Room

Hampton Inn Fort Smith - Guest room

Guest room

Hampton Inn Fort Smith - Guest room

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Guest room

Residence Inn by Marriott Fort Smith

Residence Inn by Marriott Fort Smith

2.8(30 reviews)
1.4 mi
•$$

From the outside, the hotel seems like it would be dated. The saying, "looks can be decieving"…read morerings so true here. The rooms are clean, the bedding comfortable, cozy, modern, and relaxing. I love the rooms all have a fully stocked kitchen with a refrigerator, stove, and oven. There's also an individual coffee maker and a small toaster. They have an impressive breakfast spread that runs 7am-10am everyday. The gym is well equipped and the pool is a fair size compared to other hotels at similar price points. The hotel is dog friendly, which I love being a dog lover, myself. I deducted a star because to enter the hotel, a person has to swipe their card a good 20x before being able to enter. My TV didn't work, which was not that big of a deal to me, but I could see how that might be a big deal to others. They are also short 2 dollies, which again nbd to me. But again, might be a hassle if you're having to wait to unload your luggage, especially if the person in front of you chooses to doddle. It's right across the hospital and surrounded by plenty of eateries and within a few miles of all sorts of shopping. I'd definitely recommend this hotel to anyone looking to stay in Fort Smith, AR

This is an older Residence Inn. I noticed some of the reviews complained that the hotel needs…read morerenovation. You will be happy to know it's getting that and it's almost finished. We stayed in a one bedroom which was pretty and comfortable, but small. A little more space might have been good if we were staying more than one night, but it served our needs. We got a good nights rest and a decent breakfast. The man at the front desk was extremely friendly and helpful. My only complaint is lack of a salad bowl. We had to use a cooking pot to toss our salad. It worked. It might have been a problem if we were cooking something we needed the pot for.

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Residence Inn by Marriott Fort Smith
Residence Inn by Marriott Fort Smith
Residence Inn by Marriott Fort Smith

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American Airlines - airlines - Updated October 2026

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