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Enterprise Rent-A-Car

3.2 (21 reviews)
Open 9:00 am - 2:00 pm
Updated 2 weeks ago

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4 months ago

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22 days ago

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6 months ago

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8 months ago

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10 months ago

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3 years ago

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3 years ago

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6 years ago

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5 years ago

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9 years ago

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8 years ago

Fantastic service. Everyone was Walmart and welcoming. I had to change my reservation a few times and they were completely understanding.

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10 years ago

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11 years ago

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Review Highlights - Enterprise Rent-A-Car

99/day weekend deal was really great and got an upgrade as well so couldn't have asked for more.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

1.8(19 reviews)
3.9 mi

My rental was in an accident (not my fault). I cooperated fully -- returned the car, got a…read morereplacement, called back to share my claim number. Right after that call, they silently charged $500 to my card without any authorization. My deductible is only $250. When I called to ask why, the rep was rude and hung up on me. No transparency. No respect. No accountability. I've escalated to their executive team. Think twice before renting from this location.

BUYER / RENTER BEWARE!!!…read more As many have described, this location is not renter/customer friendly. BE SPECIFICIALLY CAUTIOUS IF YOU HAVE A YOUNG DRIVER OR FIRST TIME RENTER. THEY ARE PROMOTING OVERKILL COVERAGE AND TAKING ADVANATAGE OF PEOPLE. We (MY SON & I) recently had to use this location for an INSURANCE COMPANY PROVIDED Rental Car (Son's was seriously damaged by another driver - who is covering the expense). It took 3-5 phone calls to schedule - plan the pick up with the Body Shop and Progressive Insurance. After getting the car (Nissan Versa) things appeared fine, until 3 weeks into the rental and we get a $767 bill directly from ENTERPRISE for incidentals. My son picked up the rental and was persuaded to accept the coverage as 'what most people do to be safe'. $767 in fees for 3 weeks for a rental we are not responsible for and our regular insurance and or credit card benefits covers us 100%. So, my son (24 year old) was inconvenienced by the accident, trustworthy enough to trust the ENTERPRISE REP, and was billed $767 - more than he earns in a week. 3 WEEK RENTAL FOR THIS CAR IS ONLY $500. TOTAL SCAM!! We stopped in to see the manager at this location "PETER" who told us there is nothing he could do and that the coverages were all great things and he highly recommends them. He refused to do anything or even apologize for confusion or coercion to enroll. YES - we realize that the world is tough and buyer beware is the way it is, but it is sad it takes $767 to help a young person think before they trust a sales person - even in your local town's business. This not only changes our view of this location but will stop us from ever using Enterprise for any future services (Vacations, local renters, moving, etc). We have also contacted the BBB, Attorney General, and others for assistance. Please avoid them.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.6(24 reviews)
3.3 mi

Great business to deal with and very fair rates. Will definitely use this business again when I…read moreneed to rent a car.

I rented a car at Enterprise in Dublin Ohio Parameter Loop Road, around December 18th. There was…read morealready issues from the start. First, for some reason, because I had an out of state license, my father had to use his credit card for the up front deposit. But they still ran my card at the beginning so they could have it on file. I extended my rental about three times. Every time I extended my rental, I was charged for that extension right away. I know because I was checking my bank account before and after, making sure I had enough funds. I return the car on December 28th and everything seems fine, but randomly two weeks after dropping the car off, I get charged $1033.10 on January 10th. No warning, no explanation. I look through my bank account and see all the original charges that were made after each extension of the rental, and those charges were gone, nothing was there. Two weeks later I get charged the total lump sum and I go -$601 in my checking reserve. Why would you initially charge my account showing charges, then those disappear and two weeks later I get charged the lump sum when I didn't have $1033.10 in my checking account. You can't expect people who budgeted to rent a car over holiday break to have those same funds in their bank two weeks after the holidays. I lost a lot of money and now I'm struggling this month to pay my bills I would like for Enterprise to issue a refund, even if its a partial refund as its unfair to have that amount taken out with no notice especially when it occurred two weeks after I dropped the rental car off. You can't expect people to have over $1000 in their account randomly. I had the money in my account during the holidays, I didn't have that money after the holidays. I rented the car during the holiday, not after, so I should have been charged during the holiday, not after.

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Enterprise Rent-A-Car - carrental - Updated May 2026

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