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    Avis Rent A Car

    1.8 (33 reviews)
    Open 8:00 am - 6:00 pm

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    Victor R.

    The worst experience. I made my reservation a long time ago. When I get there there was only one car, not the one I requested in my reservation, and completely filthy.

    Booked a minivan MONTHS ago through Avis only to be informed the day before our trip they would not have a minivan for us. After telling them how upset we were and how we really needed one, we get a call the next morning that one had come available. Unfortunately, it was not only very dirty inside, but i questioned where it came from and was told from the "maintenance lot". I asked to see paperwork showing that this vehicle was safe to drive for a very long distance trip and was refused. And would not be told why it was there and what was wrong with it. Safety and cleanliness is my first priority for my family and this company cared neither for that. Now we are very late for our trip and trying to squeeze into a very compact car for a very long trip. Awful service.

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    1 year ago

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    2 years ago

    I have rented from this location many times over the past two years and have always had a good experience.

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    5 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    4 years ago

    A five star rating below is from 2014. They don't answer the phone. Poor selection of cars.

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    7 years ago

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    7 years ago

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    10 years ago

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    5 years ago

    Dublin location. Excellent service with easy in and out. Good price and no issues with hidden fees

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    9 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    12 years ago

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    7 years ago

    They did a great job! Very customer service oriented! Joe did an amazing of helping me out with everything.

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    12 years ago

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    12 years ago

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    6 years ago

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    9 years ago

    The time noted on Yelp is incorrect. I had a reservation pickup at 5:30 (from Avis website) and they closed at 5:30.

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    8 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    Ask the Community - Avis Rent A Car

    Review Highlights - Avis Rent A Car

    Toby was very sympathetic to our situation and he truly CARED us as people and didn't treat us like a number.

    Mentioned in 6 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6(24 reviews)
    2.8 mi

    Great business to deal with and very fair rates. Will definitely use this business again when I…read moreneed to rent a car.

    I rented a car at Enterprise in Dublin Ohio Parameter Loop Road, around December 18th. There was…read morealready issues from the start. First, for some reason, because I had an out of state license, my father had to use his credit card for the up front deposit. But they still ran my card at the beginning so they could have it on file. I extended my rental about three times. Every time I extended my rental, I was charged for that extension right away. I know because I was checking my bank account before and after, making sure I had enough funds. I return the car on December 28th and everything seems fine, but randomly two weeks after dropping the car off, I get charged $1033.10 on January 10th. No warning, no explanation. I look through my bank account and see all the original charges that were made after each extension of the rental, and those charges were gone, nothing was there. Two weeks later I get charged the total lump sum and I go -$601 in my checking reserve. Why would you initially charge my account showing charges, then those disappear and two weeks later I get charged the lump sum when I didn't have $1033.10 in my checking account. You can't expect people who budgeted to rent a car over holiday break to have those same funds in their bank two weeks after the holidays. I lost a lot of money and now I'm struggling this month to pay my bills I would like for Enterprise to issue a refund, even if its a partial refund as its unfair to have that amount taken out with no notice especially when it occurred two weeks after I dropped the rental car off. You can't expect people to have over $1000 in their account randomly. I had the money in my account during the holidays, I didn't have that money after the holidays. I rented the car during the holiday, not after, so I should have been charged during the holiday, not after.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.5(28 reviews)
    6.9 mi

    This is our regular go-to place. A convenient Grandview location, not in an airport or a city…read morecenter. We have two more rentals upcoming next month. The staff here has always gone out of their way to make sure we have what we need. I even requested a car with Texas plates one time, as I was driving to an event in Texas. I was sort of joking, but said if any came up during my rental period, I'd sure like to have one. They delivered! A Texas plate on the car. Well done. The last time I picked up a car, the previous renter had left the gas tank almost empty. They asked if I wanted them to fill it up or if I'd rather be able to return the vehicle with that low fuel amount upon my dropping the car off. After discussions amongst themselves, they decided the fill the tank for me, and profusely apologized for my wait time, which was only a few minutes. This location has always gone above and beyond for my family and me. We are now loyalty club members, and frequent renters. Keep up the good work! If Seinfeld had gone here, they would have known how to take and how to hold the reservation.

    First Yelp should have a no star to click on. I tried to rent a vehicle using a card from my…read moredaughter. They asked if she was here and I said no, that she was in Delaware. I was told that they had to have the card with the chip, and that they did not take cards over the phone. The vehicle that I had reserved was not the vehicle they were going to give me. I then canceled the reservation after being there for over an hour and a half to try to resolve the issue. I will not be going to them anytime soon. This was in Warren, Ohio.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Budget - Filled up gas tank again

    Budget

    2.0(9 reviews)
    5.7 mi

    I reserved a vehicle for here a month in advance, got the text messages that my reservation was…read morecoming up and when I got there in the day of my reservation they said sorry we have no cars. Won't be coming here anymore.

    Firstly, I try very hard to accommodate a business before I judge. Very patient and understanding…read more However, after a few years on this earth, you can tell when someone just isn't trying... I reserved my car well in advance around the 17th June for a rental we needed for the day, because our primary car was in the shop. On the day-of, we showed up and the young man (nephew of owner) was pleasant, if a bit disorganized. We picked up the vehicle and completed our inspection. He did not walk out with us to help. I would have enjoyed accessing the interior. If so, we would have been spared the wreckage of the previous tenant on their family drive from Florida. It was clear nothing was cleaned. Dog hair, sand, a leftover water bottle, and glove compartment games. I could only note the scratches on the car with the small slip receipt given me. Once I provided this to him and obtained the key, we went outside to enter. That's when we found the wreckage. I immediately ran inside through the rain to tell him. At this point, the door was already locked for closing at 6. Oh and he had mentioned if we hadn't shown up before our arranged time, his computer would have shut down and he couldn't help us. Haha. Sure, buddy. At that time, I didn't have a choice and had to drop off our car so I took it with full intention to get a discount when we tallied up the negative marks. Drive was nice and car was tuned. Mileage did not agree with paperwork. FF to next afternoon. Had to split work shift to return on-time. Swapped car seats and after paying $220 to repair shop, prepared to pay this lazy rental shop. Drive over with spouse and child, let them continue to appointments. Oh yeah, I also filled up gas tank to full. I sat for 30 min waiting for female clerk to help a gentleman. Ultimately his ID failed a validity check -and she couldn't rent him a car? Wow. So I step up after multiple people are now waiting. I state succinctly I am dropping off my car but it was very messy from the start and I want a discount. I only expected perhaps the insurance and incidentals added. Instead of giving them to me, she calls up the owner and I can hear him complaining about my not having inspected the inside prior to release. How about your clerk simply vacuum and wipe down?? She writes my number and says manager will call. His name is Abdelaziz Daray. He still hasn't called five days later. NEVER do business with this business or this man. I plan to visit soon to have a serious chat and get most of my $160 back. At least my discount card offers $10 off the rental from The start. If I could give no stars I would.

    Photos
    Budget - Sand pet hair and filthy back area. Did they live in it for a month? Ugh, some people.

    Sand pet hair and filthy back area. Did they live in it for a month? Ugh, some people.

    Budget - Ending mileage even though paperwork states 38k. I didn't drive 18k miles in one day across town...

    Ending mileage even though paperwork states 38k. I didn't drive 18k miles in one day across town...

    Budget - Travel games

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    Travel games

    Avis Rent A Car - carrental - Updated May 2026

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