Rented recently in Fort Lauderdale. Rate was competitive but they were outstanding in how quickly I…read morewas able to pick a car out and leave. Was very quick dropping off to. If their prices are competitive with their competitors, I would choose National every time.

I rented twice from the National location at DAY. I am an Executive Emerald, so I can generally…read morechoose just about any car in the lot. They are directly across from the airport so you can easily walk from baggage claim under cover to the pickup area. There is a separate counter area but elites get to skip the counter and go straight to the cars. The first week, an electric blue Jeep caught my eye and I enjoyed it. Clean, low mileage and only mildly underpowered. It drove well and I returned it without issue. The second week, Sunday afternoon had a choice of any Nissan Altima that I wanted. There were four of them and a monster-sized pickup truck. A dismal and disappointing selection. I waited a bit but nothing else came around which was a bummer. Unless I wanted something from the economy row, which I did not. So I kept this car which was clean and drove well though was even more underpowered than the Jeep. Not the best National experience I've had but still A-OK. [Review 11486 overall, 1266 of 2019.]

First experience here, the ladies that were running it we're not very punctual. My wife and I got…read morehere at 7:55 and the doors were locked, the operators didn't show up until 8:06 and by then there was two other people with us waiting to get in. The process was not terrible they were both pretty nice and semi-helpful. The cars were very very very limited and you could not secure anything online, you had to wait until you got there. The atmosphere overall was meh, Very small waiting room no TV, no magazines, no coffee, really just four chairs a window a door and a desk for the ladies. 4.5/10

This was my third--and final--terrible experience with Avis…read more My husband and I flew in for a family wedding and had reserved and prepaid for a rental car well in advance. When we arrived at the Avis counter around 10:00 p.m., we were told they had no cars left. The only options were a van or a lifted pickup truck with no running boards. I'm 65 years old and only 5'2". We also needed to transport family members in their 90s to a birthday celebration. There was no way any of us could safely get in and out of that truck. I couldn't even climb into it without my husband physically helping me. When I reminded the agent that we had a confirmed, prepaid reservation, I was simply told they had rented all the cars to customers who arrived before us. So what exactly is the point of making a reservation and paying in advance if Avis doesn't actually hold the vehicle? This wasn't an isolated incident. It's the third time Avis has failed to honor our preferred customer reservation. We accepted the truck because we had no other choice, but this experience was frustrating, inconvenient, and completely unacceptable. After three strikes, I'm done. I will never rent from Avis again, and I strongly encourage others to choose a rental company that actually honors its reservations.

Amazing service!! Chuck was up selling an upgrade while I was out looking for my vehicle so much I…read morewent back inside and upgraded to a Toyota Hybrid per his recommendation. They didn't have any clean so we pulled a dirty one. Ran it through the car wash and cleaned the inside so it was ready to rent. Such an amazing customer service experience. Thank you so much for going above and beyond!!!

I've had multiple rentals from this location and it's so convenient and easy. They are located…read moreright outside the airport on the ground level of the garage. Quick check in and drive out and return is even better- they take care of everything and it saves a lot of time. Thank you!

Avis Preferred program makes renting so easy!…read more I rented from Avis once last year (not this location) and the guy at the counter signed me up for Avis Preferred without my consent. However, it turned out to my advantage so I won't complain. This location is nice, friendly, and clean. No frills. They didn't try to upsell me on anything which I appreciate. I think they make extra money on those things but I hate how some agents act like used car salesmen. Thank you but no thank you. Not here. No pressure. Just confirmed my reservation details and I was all set.

Terrible experience!! I booked the reservation, confirmed…read morethe morning of the reservation was available. Hired a uber to take me to pick the car up and after arriving and waiting 45 minutes in the lobby the car wasn't available to rent. With approximately 25 cars in the lot available to rent I asked if I could rent anything and the answer was no.... No saying give me a minute to look or anything just no! I walked outside called customer service she said she would give me a free one day rental and I have no received that either through my email. I would NOT recommend this place. Poor customer service!!

My car broke down and I was in Dayton. Had the car towed to the dealership, and asked about a…read morerental. They sent me down the street to Enterprise, which "though" they might be able to get me a pick up truck. Nope. Called my son and he said he had just the solution...and brought me here to his go to spot. At first they said I needed to book in advance, but when I explained my situation they quickly found me a car. It was a Hyundai Electra, and I gotta say, I loved it. So much I'm buying one. I always used to drive Hyundai's but for many reasons I decided to keep my husband's jeep after he passed. They were busy when I returned, and said I was a gallon low (even though I just filled up!) and charged me a $15 fee for that. Oh well, I had a car for more than a week and that was what I needed. And I like supporting local businesses.

Budget Car Rental company "We simply just don't care!" What…read moreyou may not know that Avis and budget merged or one bought the other at some point. You may remember that Avis used to be the number two car rental company in the United States. And their motto : "We try harder" Well obviously after the merger Budget Rent-A-Car has changed their motto to "We simply just don't care!" The story of my 70 year-old wife and my three year-old grandchild along with my daughter and son-in-law in the airport at 2 o'clock in the morning the counter person telling my daughter that they didn't have the car that she reserved online. And then went on to explain to her that my daughter must not be very bright, and that reserve doesn't mean rented. No matter what they didn't have any cars. And there was nothing they could do. That's funny to me when they say there's nothing they could do. They have seven other budget lots in Indianapolis. Not only could they not get a car over in time for my children's flight they couldn't go get one when they realized they didn't have one and they rented the reserve car. We simply just don't care. It's as simple as that. It's overtly and obviously the budget Rent-A-Car Moto. My daughter called Budget Rent a car customer service today. Thinking maybe they could do something with the fuel bill. The four hours of inconvenience. The lack of human decency and common courtesy from the staff. And the customer service lady said in essence "We simply just don't care!" I get it. The reason there is very little customer service left is we don't demand it. What Budget/Hertz Rent-A-Car knows is" It doesn't matter how many 'one stars' they have. Doesn't matter that their Facebook page is filled with complaints. They don't even bother to hide them anymore. It doesn't matter if people are inconvenienced, that people are mad at them, because the facts remain. #1. People have short memories. #2. And The Big One For Them Is That They Know When The Top Car Rental Providers seel out of Cars When they are the Only Ones That Have Cars Left No Matter How Mad People Are At Them people will come to them to have a car. THey don't care if their customers don't come back to them!! There's 346 million people in the USA they'll still have a customer. So When if it doesn't matter if your rental car is there when you get there to pick it up then Budget Rent-A-Car is the place for you. To Budget Rent a car if your reserved car is there great! if it's not that's OK too. Because Budget rent a car their motto must be: "We simply just don't care"

I had to get a rental on December 3 because of a car accident. I dealt with Trenton Howard the…read moreAssistant Manager. He was very courteous and knowledgeable. He explained to me how the car functioned. He also showed me how to open gas tank and trunk. I had to return on December 28th because the car I had was decommissioned by Corporate. Again, I dealt with Trenton. He is such a pleasure to see. I highly recommend this Enterprise location. I would give more than 5 stars if possible.

We have used this Enterprise 3 times in the last 2 years when repairs were needed on our car. Trent…read moreand Mackenzie have both been ABSOLUTELY wonderful!! We have needed a specific make of car for our warranty and they have been very accommodating. They are very friendly, efficient and caring! The cars have been clean and ready when we have arrived! We feel like they have gone above and beyond to help us as we have had to navigate such warranty issues with our Ford Escape 2020. If you need to rent a car - this is the place you should try!

I use the Beavercreek office often for business travel…read more Pros: Close to office Hours Friendly and engaged staff Cons: Cars are often not clean, windshields dirty or interior not clean Have gotten cars where tank was low and I needed to fill up before starting trip Must call multiple times to assure pickup and even then, often up to an hour late

Had a great experience with Beavercreek rental car. I was in and out when after my vehicle went in…read moreto the shop. I was able to drop it off at the repair shop when I picked my vehicle up. I reckoned using this location for your car rental needs.

On my way to a surgical appointment my left tire had a blow out on 75 and US35. The were very…read moreprofessional and helpful to fit m e in to change my tire. Even one of the mechanics went and got the tire. Great place. Would definitely recommend.

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

First of all, I want to recognize Erica, the manager over at the Miamisburg Centerville location on…read more725. She was extremely kind, friendly and went out of her way to get me cold water after my long drive. Also, she made sure I got refunded the money I needed to because of deciding to use my own insurance instead of the companies. The car was clean and drove great. I had an excellent experience there. I highly recommend you go to 455 Miamisburg Centerville Rd. and let Erica take care of you!!!!

Overall service is typically top notch. Cars seem limited…read moresometimes, but I for what o needed for the most part. I've had to switch due to smoke smell a few times, but they were helpful and understanding. Prompt getting in and out

I rented a car for one day while my car was being serviced. They picked me up at my residence…read morepromptly on the day/time I requested and took me to the car rental location. My car rental experience was quite good -- expedient and pleasant service and in and out in little time. The car was clean and ran well. Upon car return, they dropped me off at the auto shop. All in all, the experience was one of the better ones I've had renting a car at a non-airport location. Everyone involved from the cashier to the person dropping me off and picking me up was professional, courteous, and efficient. No, the price probably wasn't the cheapest but the service delivered was well worth the price. Hassle-free is what it was.

The owner / manager of this business needs to get a handle on how his employees conduct themselves…read more As a customer I was appalled at how unprofessional the "boys" were and I say "boys" because they all were acting like a bunch of unruly middle schoolers. They were constantly on their personal phones . Throwing things back and forth at each other . The employee who waited on me was absolutely disinterested and acted like I was there to bother him . Horrible customer service. You have a real problem with your employees and I would be ashamed having them representing this company.