They did not change oil, air the tires. I show up 2:02 get the car and she saw us and left, the…read morenext day we came back she on the phone and make comment about us what happen other day, attitude sucks. I would not come back ever again

My car broke down and I was in Dayton. Had the car towed to the dealership, and asked about a…read morerental. They sent me down the street to Enterprise, which "though" they might be able to get me a pick up truck. Nope. Called my son and he said he had just the solution...and brought me here to his go to spot. At first they said I needed to book in advance, but when I explained my situation they quickly found me a car. It was a Hyundai Electra, and I gotta say, I loved it. So much I'm buying one. I always used to drive Hyundai's but for many reasons I decided to keep my husband's jeep after he passed. They were busy when I returned, and said I was a gallon low (even though I just filled up!) and charged me a $15 fee for that. Oh well, I had a car for more than a week and that was what I needed. And I like supporting local businesses.

Wow! Wish a great experience! The staff was so pleasant and accommodating. Super efficient…read more Just a pleasure doing business with them! Erica was amazing and very considerate! Highly recommend!

I have gotten screwed twofold by enterprise in two days. First by employee in Denver- they found…read moremy car keys in a rental my friends and I were in. They refused to give my car keys back to my friends/family for them to overnight the keys to me. (I was already on flight back to Ohio when they were found.) They said because I was not there- they couldn't give my keys to my friends who I did the rental with he did however take my address and info from them- and never called or reached out to me. Instead he gave them the generic #to call lost and found. Between 12/11 and 12/12 I spent 6+ hrs getting the run around with their lost and found department. $50 and about 1,000 gray hairs later after being directed to links that say, "error 404 website not found" and then later an email saying my items have not been found. Only to relentlessly lookup different emails and trying other #s for customer service to escalate the situation... Magically my keys were found and I had to pay to overnight them (which I guess is fine) but I had to land from that flight and leave my car at CVG accruing still over $24/day in parking fees everyday it's there. Which brings me to this location (I should have been wiser after the lost and found debacle but this rental car location was closest) I booked a car yesterday for first thing in the morning today so I can drive to CVG and get my car out of the parking garage with my spare key/drop the rental car at the airport. This as about $25 cheaper than getting a ride share from centerville to GVG. Well I had an Uber on the way to take me to enterprise at opening to get the rental and get this all taken care of,... nope. I just had someone from the location call and say essentially ," we don't have any cars to rent." So I had to cancel the Uber that was taking me up to enterprise.... and now have to consider just paying around $100 to ride-share out to CVG instead of the $73 I had been quoted for the rental. Why would they take my info and allow me to book yesterday afternoon- when they didn't have any vehicles available today for rental?! Their customer service/ lost and found department, and this branch have seriously missed the mark. I feel like helpless, powerless, and now kinda abused by enterprise, and will never utilize them again especially when there are so many other competing agencies out there. I feel like I have just been stuck in a robotic telephone automated nightmare and would like to spare others from this horror.

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

They charged me $500 to diagnose and repair clockspring. Very honest company to do business with. I…read morewill go back to them again. Nothing beats an honest knowledgeable group of auto mechanics in dayton, OH

Do not rent from these assholes. i used to rent from them on a regular basis several years ago…read more They picked me up and then told me they couldn't take a debit card. They refused to take me home forcing me to walk through bad parts of Dayton. I have never been treated so shabbily by any business. I called cooperate and morons offered me a $20 credit. F them. Don't rent from them! They don't even deserve 1 star

Totally disappointed!! I had two 15 passenger vans rented from Budget for 8 months for a major…read morerelay race in Kentucky. When my drivers went to pick the vans up, they got totally screwed. Budget jacked with them for 2 hours before telling them that the vans were no longer "available"! This was awful for my bourbon chase team! When you have 6 runners that are running non-stop over a 32 hour time period, there needs to be ample space. We had been counting on these vans heavily. To be told the night before your race that you don't have the vans, was absolute crap! We were left scrambling at midnight trying to find 2, 15 passenger vans. The state was sold out completely! To make matters worse, the " manager" would not get on the phone with me and said that he was very busy and would call me...guess what, that call NEVER came! What a classless group in Dayton. No one ever apologized or tried to correct things for us. We totally lucked out with Enterprise, who happened to have a last minute cancellation. I will NEVER use Budget again and you can bet I will be giving corporate a call first thing tomorrow!

This place is a bunch of crook!!! They was an hour late picking me up. charged my credit card for…read more$268. when they was only supposed to take a $50.00 deposit because my insurance was paying for the rental & when asked why that's what was taken out they said some bullshit about taxes & when I asked my insurance company what the hell is going on they was shocked never heard of such bullshit. & WOULD NOT REFUND ANY OF MY MONEY THEY STOLE UNTIL I RETURNED THE VEHICLE!!! Needless to say I'm returning the vehicle tomorrow morning after a day and a half. DO NOT DO BUSINESS WITH THESE PEOPLE THEY ARE LIARS, THIEVES & DON'T TREAT PEOPLE RIGH!!!

Something about this buisness that could improve would be the customer service experience. There…read moreisn't any. The staff could also be a little more respectful. Update: I have emailed the company owner at the provided email, still haven't heard nothing back almost as if the company only cares about reviews. My reason to update with an honest 1 star because 0 stars is inevitable. This buisness is a scam I am seeking legal action against Enterprise as a whole. I just got an email saying the claim filed on me was dismissed, I still give Enterprise 1 star and barely that!

I was lied to I was told my car need calipers and many brake line and all I need was 1 brake line…read moresaid I had to pay 1200 and other shop said 89 dollars got it fixed now and will never go back!

This shop is by far the most trustworthy car shop I've ever had the pleasure of doing business…read morewith. The only minor drawback is they don't take appointments, but when you're still such a thriving business without taking appointments, why change? John and his crew are unmatched.

STAY AWAY FROM THIS PLACE - ZERO STARS IF I COULD!…read more I should've known it was a bad sign when the customer ahead of me got charged extra and there were multiple people complaining at the counter. From start to finish, this was the worst rental experience I've ever had. I prepaid through Trip.com for a compact car (Aug 3-10). When I arrived, I asked to shorten to 5 days. The clerk unprofessional, rude, constantly shooing customers while yelling into the phone said I needed to pay a deposit. Then he handed me a receipt for $382 on top of my prepaid reservation. Car #1: Filthy, smelly, clearly not cleaned, and had a dangerous bulging tire with a loose belt. When I brought it back, the clerk yelled: "I have no cars! Drive to the airport or come back tomorrow!" and told me to take the unsafe car home. Car #2: Covered in scratches, reeked of urine, and later I discovered vomit in the trunk with a strong, pungent smell. We took videos for proof. By day 3, we couldn't tolerate it and returned the car early. Thankfully, Diego at the call center was the only helpful person he processed a 50% refund for the unusable cars and the would make sure I get my deposit back without the unreasonable $382 be charged at me. But after drop-off, they still charged me $220 for fuel despite me filling the tank at a gas station 3 minutes away.( I blame this on the clerk at this location!) Every call center rep gave me a different story: one said no refund, another offered a discount, and only the last rep documented the full case. Between the extra charges, unsafe vehicles, and complete lack of professionalism, this company is a scam. Avoid this location at all costs and that includes the Avis at the same address, as it's the same operation. Im not sure if this can be said about all Avis/ Budget locations but I'd be aware as this was my horrible experience.

If I could have given 0 stars I would have. When I arrived the front desk guy said there were no…read morecars available, not now and not for the rest of the day. I asked him why did they not notify me earlier and told them I had prepaid so I would be charged for canceling. He said call this number nothing I can do. When I insisted he cancel it so I don't have to call and wait for support he started getting angry- please leave now I have to go back to doing something. I told him that they were running operations for poorly and he started yelling "get out get out" "you good job". Something seriously wrong with the gentleman and by far worst Avis/Budget experience ever.

I contacted over 10 auto repair businesses in the immediate Dayton area and even in Brookville in…read morean attempt to determine costs to do an engine rebuild as I was about to do a lot of traveling in a car having over 175K miles: reliability was important. T & D gave the lowest estimate, by far: labor rates for the other auto places were above $124 per hour; T&D is a single mechanic operation and I had reliable work done at this location over a decade before. The owner was honest, did what he said he would do and was flexible and accommodating. The work was done well and quickly; the alternator, water pump, radiator fan and timing belt were all replaced. The car problems were corrected and I obtained added info on the car that other shops did not provide eventhough one would think they would/could. T&D exceeded expectations. I highly recommend T & D and its' owner: Well Done Darrell !!!

If you need work done, give Darrell a call! They work on all of our cars, both foreign and…read moredomestic. They got me in and out this morning with a tire patch after running over a roofing nail. Great service at great prices.