Looks more like a fire station than a bus station. But it's clean and has vending machines.read more

I took a nice bus here and I was able to get on at the very last minute! The bus driver NICK WAS…read moreEXTREMELY POLITE AND EXCEPTIONAL WITH CUSTOMER SERVICE! Very happy to drive the bus. The bus was clean and I got the row to myself! I mostly slept. My ride took an hour. Long wait time at one stop tho but they apologized.

I came to the flying j , and Mr. Josh was kind enough to get me deer park water at the bottom of…read morethe stack !!! He is the best !

The associate that's here on the late night shift is so nice he made sure I could save money by…read moreusing my rewards. I never really put much thought to saving money on items I purchase as a trucker but he went out of his way to help me. We need more associates like him working at these truck stops!!!!! I would recommend coming here as a trucker!!!!

I have spent a fortune at this business. Today I was charged $59 to replace a license plate bulb…read more I am not wealthy enough to continue to come here.

Terrible, tried to get me to pay 900 dollars for a wheel bearing replacement. Then said I needed my…read morestrut replaced. All in all they wanted 2.5k. I then told them I wanted them to do nothing. I went to go pick up my key and the man at the front said "that'll be $150". He said they charge that per hour just to look at the car. I then took it to a reliable shop and they said nothing was wrong with the strut. These guys at Grismer are scam artists. Tried to squeeze 2.5k out of a student and then stole $150 when I declined their services. A shop full of thieves.

They suck with communication ! They hold your vehicle for months at a time with no type of…read morecommunication . No updates . And then make excuses up about how it's not their fault . How they aren't affiliated with warranty companies.so zero accountability! Give your car back with the engine light on ! How you fix my transmission but the engine light is on

I brought my 2023 Dodge Durango in twice within a month for a Uconnect issue. On the second visit,…read morethe dealership replaced both the main battery and the auxiliary battery, which is located in a sealed compartment under the passenger seat. When I got home, I checked their work and was shocked to find popcorn pieces inside the sealed compartment where the battery had just been installed. They also removed my dash and I am concerned what they may have left behind it. I immediately called the dealership to express my concern and dissatisfaction. The service manager flat-out denied any responsibility, claiming they didn't put it there and refusing to do anything about it. I pointed out that they should have inspected the area before installing the new parts, but he brushed it off with excuses and still refused to make it right. I don't know what is under the battery. This kind of customer service is completely unacceptable. If this is how they treat attention to detail and accountability, I won't be returning--and I'd strongly caution others to think twice before trusting their vehicle here. What if it was metal pieces and it caused a fire touching the battery.

Had an appointment today, to have my Wife's car cleaned. It was a Surprise Birthday Present. And…read morethe Crew showed up on time. The Cleaning was Better than Advertised! And the Crew was very Professional.

I've used them twice now - and man, their work is top notch. Hands down, worth every penny. It…read moresmells and feels like a new car. So much little grime and issues that irked me - and they just leave me smiling like a goof. Fantastic work!

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

Clean restroom, and plenty of food and snacks with dining area. A good rest stop. There is also…read morePopeyes restaurant

We've stopped here more than once on a road trip. The TA store was in a bad way today, multiple…read moredrink machines marked out of order and pretty slim pickings in the hot food area. Bathroom was clean and stocked. They have Utz potato chips for sale. There's a Popeye's chicken restaurant attached which is a plus.

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

I had a complete windshield repair scheduled to be done at my home in Spring 2021. Everything…read moreseemed to go off without a hitch. Unfortunately, the windshield wasn't installed properly. It was rattling and I could hear wind coming in through the passenger side. I had to go to the store so that they could look at it. They found nothing wrong. After that visit, I was able to get video of the noise coming from the windshield, and took my car back again. That time, they said that some clips were loose, and they were able to fix it. Unfortunately, the noise from the windshield continued. I called to let them know that I was still having problems and the person I spoke with on the phone said that I had a second full windshield repair, which I definitely had not. I had gotten a text from Safelite, informing me of service completed, on a day that I most definitely did not have my car there. I figured they just mixed up a phone number. But no, they actually tried to say that I got my windshield replaced twice. The glass chipped in less than four months. The entire experience was absolutely horrendous. My windshield never was installed properly, I was told I received more service than I did and now it's chipped too. I will never use this company again, and will tell everyone that I know to stay away! What a mess! Attaching a photo of their response to my review on Google. Thanks for the great work, guys.

I have a clunking sound in the front end of my car which to me sounds like a strut issue. It is May…read moreof 2026. I called King's service to see if I could get in to have it looked at and was told they could get me in in March of 2027! That is totally unacceptable! I then called Beechmont Volkswagen service department and got in with a loaner in one week. I will never ever take my car for service, which apparently is non-existent at King's Volkswagen. So fair warning for people thinking of purchasing a car from them, their service department sucks.

On 7/11/26 Chris "Doc" Davis made buying my Mazda CX5 an absolute pleasure! From start to finish,…read morehe provided exceptional customer service, making the entire process easy, stress-free, and genuinely fun. His knowledge, honesty, and friendly personality made me feel comfortable every step of the way. One of the little touches that made the experience even more memorable was the candy he keeps on hand--it definitely put a smile on my face! And if you're a fan of nostalgia, you'll love checking out his incredible collection of childhood movies. It's such a unique conversation starter and really shows his personality. If you're looking for someone who truly cares about his customers and goes above and beyond to make your car-buying experience enjoyable, I highly recommend Chris "Doc" Davis. Thanks again for making this such an outstanding experience. I'll definitely be recommending you to friends and family!

This review is specific to the Grismer located on S Patterson in Dayton…read more Oil change, rotate tires and new windshield wipers. Pretty basic stuff on my son's car. Appointment made, service done...well, most of it. They only reattached the skid plate on the bottom with one of several screws required. So, it detached to the point it was scraping along the road at ~40 mph. Thank God it wasn't on I-75. Imagine that large hunk of metal coming out from underneath the car ahead of you at 70 mph. It could have killed somebody. My 17 year-old son was smart enough to stop the car pull into a gas station and, before I got there, a good samaritan was nice enough to crawl under the engine compartment and managed to remove it and the one screw. I just called to explain to the manager what happened and he said they couldn't get us in today to fix the issue but in a couple days they could look at it. No apology, no sound of astonishment or remorse. Owners of Grismer - this is YOUR team - they reflect on YOU. This wasn't the first time this shop has done something like this to our cars. Not sure how Grismer stays in business. We all try and buy local and support the home team - sorry this gaffe could have caused a serious accident involving my son. They can reattach the plate and after I QC their work our family will never trust their family again. John Hadley Oakwood, OH

Staff, Eric, Hung up on the phone, while receiving quote, I wouldn't waste your time they have no…read moreinterested in being polite or competitive about 300 dollars over competitors (do some due diligence) and told me they can't compete with box stores. I have done business in the past with tires and other services, not just a mistreated caller.