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    Avis

    2.7 (7 reviews)
    Closed 7:30 am - 5:30 pm

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    Ask the Community - Avis

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(19 reviews)
    3.9 mi

    Wow! Wish a great experience! The staff was so pleasant and accommodating. Super efficient…read more Just a pleasure doing business with them! Erica was amazing and very considerate! Highly recommend!

    I have gotten screwed twofold by enterprise in two days. First by employee in Denver- they found…read moremy car keys in a rental my friends and I were in. They refused to give my car keys back to my friends/family for them to overnight the keys to me. (I was already on flight back to Ohio when they were found.) They said because I was not there- they couldn't give my keys to my friends who I did the rental with he did however take my address and info from them- and never called or reached out to me. Instead he gave them the generic #to call lost and found. Between 12/11 and 12/12 I spent 6+ hrs getting the run around with their lost and found department. $50 and about 1,000 gray hairs later after being directed to links that say, "error 404 website not found" and then later an email saying my items have not been found. Only to relentlessly lookup different emails and trying other #s for customer service to escalate the situation... Magically my keys were found and I had to pay to overnight them (which I guess is fine) but I had to land from that flight and leave my car at CVG accruing still over $24/day in parking fees everyday it's there. Which brings me to this location (I should have been wiser after the lost and found debacle but this rental car location was closest) I booked a car yesterday for first thing in the morning today so I can drive to CVG and get my car out of the parking garage with my spare key/drop the rental car at the airport. This as about $25 cheaper than getting a ride share from centerville to GVG. Well I had an Uber on the way to take me to enterprise at opening to get the rental and get this all taken care of,... nope. I just had someone from the location call and say essentially ," we don't have any cars to rent." So I had to cancel the Uber that was taking me up to enterprise.... and now have to consider just paying around $100 to ride-share out to CVG instead of the $73 I had been quoted for the rental. Why would they take my info and allow me to book yesterday afternoon- when they didn't have any vehicles available today for rental?! Their customer service/ lost and found department, and this branch have seriously missed the mark. I feel like helpless, powerless, and now kinda abused by enterprise, and will never utilize them again especially when there are so many other competing agencies out there. I feel like I have just been stuck in a robotic telephone automated nightmare and would like to spare others from this horror.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Walker Auto Group - Very nice waiting room!

    Walker Auto Group

    2.6(23 reviews)
    0.6 mi

    Since the name change from "Walker" to "South Dayton", the overall quality of service has…read morenoticeably declined while the cost has increased. To start, you can no longer schedule service through the Toyota App. Because of this change, I had to call and make an appointment the old-fashioned way--by actually speaking to someone on the phone--just to schedule an oil change. For comparison, Reichard Chevrolet offers a Fast Pass oil change with no appointment necessary. I arrived today at 6:45 AM for my 7:00 AM appointment and waited for the doors to open. As usual, check-in was done using a pen, paper, and manually writing down VIN numbers and damage notes. This process feels outdated, especially when dealerships like McCluskey Chevrolet have been using automated check-in technology for over a decade--and they offer free snacks, drinks, Apple workstations, and a dedicated lounge. When asked if I planned to wait for my vehicle, I said yes. Josh told me it would take about an hour. My vehicle was finally ready at 8:20 AM. Then came the bill: $93.39 for a basic oil change. When I asked why the price was so high, Josh explained that prices had increased a couple of months ago. It seems like everyone is jumping on the "tariff" excuse to justify higher pricing. For context: On 06/17/25, I paid $79.54 for the same service--before the name change. On 09/18/25, an oil change at Joseph Airport Toyota was $80.62, and they include free coffee and donuts. The price increase alone is frustrating, but the addition of hidden fees--like a "Document Storage Fee"--makes it even worse. And while coffee is free, you'll pay $1.75 for a single Pop-Tart. Overall, the combination of rising prices, outdated processes, and declining customer experience makes it hard to justify coming here when other dealerships offer better service, better amenities, and lower prices. You could save $12.77 by visiting Joseph Airport Toyota, and enjoy a more modern experience while you're there.

    Randy Kepperling was great to work with. I did not feel pressured and he was knowledgeable about my…read morenew 2012 Toyota Prius. He responded to both emails and texting promptly. He was patient with me as we waiting for one of the financial officers to replace their printer so I could read through the deal thoroughly before signing. They did not add any gimmicky add-ons to the deal and honored their original quote, which was to simply drive it off the lot as-is. Additionally, he gave me a voucher to bring the car back to have the headlights buffed and cleared for no additional charge. I do not enjoy car shopping and Randy helped make it a painless process.

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    Walker Auto Group - Walker Toyota customer service department

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    Walker Toyota customer service department

    Avis - carrental - Updated May 2026

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