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Enterprise Rent-A-Car

2.9 (73 reviews)
Closed 8:00 am - 6:00 pm
Updated 2 weeks ago

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11 days ago

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3 months ago

Customer service was very helpful and on point with explaining the process of renting their vehicles

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6 months ago

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7 months ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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11 years ago

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7 years ago

The staff was proffesional, kind and very fast. I would recommend them to anybody. It was the easiest rental experience I have ever had.

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14 years ago

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12 years ago

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8 years ago

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8 years ago

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5 years ago

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8 years ago

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11 years ago

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10 years ago

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10 years ago

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9 years ago

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8 years ago

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8 years ago

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11 years ago

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11 years ago

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11 years ago

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

They did not have a wide selection of vehicles that day so I got a standard car.

Mentioned in 2 reviews

Read more highlights

University Ford Durham

University Ford Durham

3.0(4 reviews)
3.2 mi

We purchased a used car from University Ford Durham and ended up spending an additional $3000…read morewithin 11 days to make the brakes road worthy. We have a BBB claim open that they haven't even bothered to address. If you are in the market for a used car, I would highly suggest you look elsewhere. This dealership doesn't stand by the cars they sell and lets dangerous cars leave their lot. Unless you don't mind spending an additional 25% above purchase price to make the vehicle road worthy, think twice about doing business with this dealership.

I had a wonderful experience with this dealership today. I found the used car I wanted on their…read morewebsite yesterday. I reached out to the manager who assigned me to a salesman. I completed the loan pre-qualification online last night and drove from Charlotte to Durham today to test drive the car. David, my salesman, was helpful and not pushy at all. He took his time to explain everything and happily showed me another car that I was also considering. I had the car thoroughly inspected by Adam, my trusted mechanic there, and proceeded to purchase the car. TJ took care of the financing package for me and was very friendly and helpful, answering all of my questions. All in all, I feel like the price was fair and I'm happy what they gave me for my trade in. I would definitely shop with them again for our family's next car.

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University Ford Durham - Look for our old signage on Julian Carr St by the parking garage.

Look for our old signage on Julian Carr St by the parking garage.

University Ford Durham - Find our rental desk inside the University Ford and Kia service lounge.

Find our rental desk inside the University Ford and Kia service lounge.

University Ford Durham - Original signage from circa 1990

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Original signage from circa 1990

Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.7(87 reviews)
8.1 mi

The Hillsborough Rd. office in Durham is an amazing operation of professionalism and efficiency…read more In particular, Kevin Andre assisted in planning our rental around collision repair and travel issues, and was quickly helpful in adjusting our rental period to changing circumstances. Friendly, courteous and entirely focused on helping us. The rental check-in and return were incredibly smooth. The vehicle was in great shape. Highly recommend this location and their entire team.

This was always my favorite enterprise rental place. I drove out of my way to come here because the…read moreservice was excellent. I have given them excellent reviews on many platforms, most often in their company surveys. I know business is hard, they have had to decrease the hours. But the service is not excellent any longer. I just was caught in traffic and needed to pick up a car, thinking I could get there by seven before they close, now they close at six. I began calling at 5:45 to ask if they could remain open for two minutes. I was put on hold repeatedly never picked up until one minute before close. I asked if she could stay open a few minutes so I could pick up the car. She told me that the safe was already locked. I arrived at 6:02. In the past, I could've counted on someone helping me out. Not any longer. When I asked when they stopped answering the phone, she said she picked up and got dead air. But I was on hold repeatedly and never picked up. I truly looked forward to renting my cars here a few times a month. My loyalty is now broken and I will just go to whatever company is closest and most convenient. I always was a loyal customer for Enterprise, especially this location, because I still felt like a customer, valued. That is no longer the case, sadly.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Enterprise Rent-A-Car - carrental - Updated May 2026

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