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    Enterprise Rent-A-Car

    2.7 (87 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 week ago

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    2 years ago

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    8 days ago

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    8 months ago

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    11 months ago

    Nice went very well staff was friendly and helpful. Didn't have to wait long and had a lot to choose from.

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    2 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    I will always come to this location because every single employee were so kind and helpful, not to mention fast and knowledgeable.

    Mentioned in 3 reviews

    Read more highlights

    Hertz Rent A Car - The place NEVER to rent a car

    Hertz Rent A Car

    2.2(37 reviews)
    0.9 mi

    My review has nothing to do with this location and everything to do with Hertz corporate…read more DO NOT RENT FROM HERTZ Within 2 hours of picking up the car, the oil light came on with the warning that the oil needed to be changed. Being a responsible human and not wanting to damage a rental car, I called Roadside Assistance (from a highway rest stop) for what would be the first of four times, and spoke with the first of five agents. While helpful, none of the instructions provided were accurate. I was instructed to take the car to a specific Take Five location, provide my name, and a voucher number. The Take Five location *the Hertz agent directed me to* knew nothing of this arrangement. They proceeded to seek authorization from Hertz, which took 30 minutes, only for Hertz to decline the oil change request. I had to call back twice, be put on hold twice, and have the call "drop" twice -- after being yelled at by a Hertz mechanic -- the fifth agent to speak with me and the first to tell me that the car had the oil changed *three days prior,* blaming another Take Five location. Okay, fine, but how is this my fault?? I explained to him that I had rented the car that morning and was told BY HERTZ to take the car for an oil change, and he still yelled at me for asking him what I was supposed to do with the car now. For the record, Take Five figured out the oil was too full, extracted some, made sure the error message/oil light was no longer alerting, and sent me on my way. All of this ruined my first day of vacation, including being late to pick up family from the airport, and took over 4 hours to take care of. I then requested a *partial* (one-day) refund and was told I could not get a refund **because I had prepaid.** So, basically Hertz will screw renters at every turn, even when it is their fault.

    I had booked a reservation for a vehicle and it said there were cars available, but when I got to…read morethe Hertz dealer they had told me that there were no cars available until 2pm, which was 4 hours after my scheduled pick-up time. They had also told me there was a queue of 14 people ahead of me to get a car that day as well. They were pretty short with me on the reasoning why there were no cars and how my reservation didn't matter.

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    Hertz Rent A Car - Freindly Staff .

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    Thrifty Car Rental

    Thrifty Car Rental

    2.0(3 reviews)
    0.9 mi

    I have to put my car in the shop tomorrow. Since I have to take my brother to a medical appointment…read morethis week, I simply planned to rent a car in Durham. I booked a rental car online with Thrifty and received the confirmation. This afternoon, I secured an Uber ride to get to the Thrifty facility on Hillsborough Rd, which is not at an airport. After arriving, I found three guys working there, but only one was actually helping anybody. The others were just walking around and talking. Finally, one of them asked if they could help me. I said, "Yes, thank you. I'm here to pick up a car, here's my reservation." I handed him the printout as he asked for my driver's license and credit card. He looked at his computer a moment and said, "We don't have anything for you." I sat there just a moment, slightly in shock. "You mean I have to wait for a return?" "No," he said. "We don't have anything for you." "You mean I took an Uber here to pick up my confirmed reservation and I'm just stuck." "I guess so," he said. I was so angry, I just got up, retrieved my license and credit card and just walked around a second. Finally, I asked, "Well, do you have any recommendations?" "No." Then another guy chimed in. "There's an Enterprise about two miles down the road." "Oh. Could you give me a lift." "No," and then they went to talking to each other like I wasn't even there. For over two decades, I have traveled all over the country with speaking gigs at aviation events and film events. I have had some challenges in travel, but this is the first time I have experienced anything near this. Worse than the fact a reservation meant nothing to them was the fact no one there, including the manager, gave a damn. I contacted Uber to come and pick me back up and just went back to where I'm staying in Durham. I contacted Thrifty and that was a worthless waste of time, too.

    Employees at the RDU airport location were fantastic. Place was clean, and I was in and out. Car…read morewas nice and clean. Reason for the 2 stars is the extra charges for tolls. SERVICE ANNOUNCEMENT!!! We brought our ez pass and it worked on 1/2 the tolls. The others amounted to $30 for the trip which Thrifty was kind enough to pay on our behalf. Problem is they charged us $90 in admin fees to pay that amount which in itself seems like highway robbery. I guess I should learn to spend hours at the checkout line reading all the fine print.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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