Is this the one closest to the airport? This review is for that location. We arrived pretty late,…read morebut their customer service was excellent! The best yet for any of their location! Not sure if it was time of day or because of the GOLD membership! There was quite a bit of people coming for their rentals! Thank you for having rental ready upon arrival!

I worked with Hertz LE up on Capital Blvd due to an accident with my Mazda. As a State Farm…read morepreferred vendor, it was an easy choice but overall I was impressed with their customer service and representatives. The details of the contract were very well explained and reviewed before signing. And while they were busy, things moved along quickly for both picking up and returning my Chevy Malibu. While it would be nice to have more vehicle choices, that's pretty much par for the course for a Hertz HLE. So overall, good experience and I would certainly rent from them again. They even had a car service to where you might need to go which was nice.

I would love to leave a zero star rating... I booked online for a car at Dollar at the RDU site and…read morepaid on line and received my confirmation. On arrival to pick up the car the line was long as was the wait time. When it was finally my turn the clerk didn't want my confirmation number, told me that I had reserved the Managers Special and what car would I like. I told her I had already paid for a compact size car. She then informed me that the managers special meant they pick the car which was fine but the least expensive which is what Id paid for would be a fully electric vehicle. We were visiting family in Fayetteville, unfamiliar with the area... no idea of where to charge an electric car and definitely not at our families home, she said they took a long time to charge as well. So, ended up spending twice as much money on a car I could have gotten cheaper anywhere else. A TOTAL SCAM is what I got. The clerk said they have a lot of electric cars... thus the scam.

Best experience renting a car, the employees were freindly and helpful. Jawad was the best rental…read moreagent, I will go back for his excellent service!!

The manager on duty Deja is extremely rude and condescending. She refused to give me my confirmed /…read morebooked car and then attempted to upscale me a more expensive vehicle. When I expressed that I was frustrated that she was upselling me despite a confirmed reservation she pivoted to telling me she would outright not rent me any car. I'll add that I was the only customer out of 5 or so people that she would not engage with and refused to serve and I was also the only customer of color. Discriminatory practices. People of color should avoid at all costs

When I expressed my disappointment to the manager that the car was dirty inside and out the manager…read moreoffered to clean it. When I explained I had to leave because I had a medical appointment she continued pushing at me about cleaning it. I declined because of my need to leave. She started to berate me and threatened to take me back to the car repair shop and not rent to me. I asked her to stop several times but she continued to go at me. Finally she handed me the keys and walked away. When I asked her name she would not give it to me. Needless to say I was shaken by this poor experience.

This is probably the most sketchy rental car I have ever been too. Here's why. I arrived there a…read morecouple days ago very tired after a long day looking for a car. . There was nobody there and it took me almost an hour to get a car. Third they are not transparent on their prices. Fourth their cars are really used, like really ( more than 160K miles). The car I rented had the engine light on. But most importantly, the salesperson I don t remember his name stole me money and some personal items that I left on the counter. Instead of calling me back, which an honest person/ business owner would have done they just say oh no it's not there. The day after he was "off" and only come once a week. I know that I forgot these things there because that was the last place I went to. Anyways, i wanted to go their to promote local businesses instead of going to a large rental car company but if you steal and treat your client like sh*t, you don t deserve support.

From the owner: Angel Auto Rentals provides personal vehicle rentals - no credit card required…read moreWe provide customer pick-up service - Raleigh only.

Enterprise Rent-A-Car Review I cannot speak highly enough…read moreabout the staff at the Enterprise Rent-A-Car located at 5105 Capital Blvd, Raleigh, NC 27616. All of their employees were really helpful and courteous. Upon hearing that I would be driving to Texas with my wife and kids the manager upgraded my rental to a roomy SUV that made my family vacation to Texas an extremely comfortable and enjoyable experience. I wanted to highlight the exceptional customer service of their professional staff. My experience with this particular Enterprise Rent-A-Car location is the reason that I highly recommend Enterprise and will only use Enterprise if I ever have to use a car rental service. Martin Rodriguez

Young staff with no experience or desire to help customers. State farm called to make a reservation…read moreand I get here and am told they have no cars until Monday but it's other stores around. You're all enterprise you can call to help your customers out ? Crazy. Now after an already stressful accident at 4 am we get to ride around Raleigh looking for other enterprises bc your reps here didn't even try to give any assistance. Horrible customer service

Worst experience I've ever had with Avis did an online request for a vehicle thinking it was for…read moreUber rental 14 days in and never received my refund customer service horrible corporate office telling lies will never ever do business with Avis my next step is for troubleshooter I'm disabled and I need a vehicle and I can't make my appointments

I have been with Hertz, National and Avis, the first two agencies have a speed checkout where I…read morereally just pick my car and leave. Avis consistently makes me wait in line to receive keys to a car I've already been assigned. Colossal waste of time.

Our rental experience was just amazing! Mr Toney definitely has the customer's satisfaction at…read moreheart. He will tailor to your specific needs. We rented a very nice and comfortable minivan. We didn't have any issues with our rental. It's rare that you find a business that's professional but personable. Thank you so much to the wonderful people at D C T Auto Rentals. We will most definitely be using you again in the near future. The next time you need a rental go ahead and give them a try. You will not regret it. Warmly,The Anderson family

From the owner: We offer Premium rentals for all occasions: Business travel, Vacations,Special events…read more