Budget Car Rental straightened out problems with Budget at StLouis airport. My business trip was…read moreextended by 2 weeks at the last moment, and the airport Budget rental people wanted me a) to go (from Ofallon for a 45 minutes' drive) to St. Louis to get a new car at the $40/day rate, or b) not go and be charged $70/day. But Nas (the Ofallon Budget rental lady) handled this transaction in the town where I worked (OFallon MO) in under an hour. And got me the $40 rate (same as a different firm would've given me). Thanks, Nas.

Absolutely worst customer service experience I've had. First I had a full size pick up paid for and…read morethey try to pass off a midsize pick up to me and said that all they had and too bad. I kept saying no I paid for a full size. Suddenly a full size pick up shows up, with dirty socks in the trunk, and on the way home the low tire pressure comes on. So I go back and ask for a new truck and they give me my third truck. I go to check it out and the back left taillight is shattered. I go in again to have them get me another truck. The lady said that's all they have. I'm like okay can you call me another store then? She said no I already did. No she didn't I was outside for less an a minute. Also how would she know to call another store for me before I even saw the truck. I ask again can you please call another store? So she did and put it on speaker. After three rings she ends the call and says "no answer." This truck rental is for my wedding in another state that I leave for the same day as the rental pick up. So after them not having any other trucks. And after the third truck and the guy saying "it's fine the tail light still works." I said "No, I'm not driving a truck states over with a busted taillight and not get a ticket on the way." With no other options I take the second truck again and ask the male to come check to make sure the tire is okay. He did not and told ME to go take it to Firestone. And if there's first storms all over and they can just bill budget. That shouldn't be my responsibility to get their vehicle checked and fixed on my time. Firestone being busy said it might be a slow leak, which it was. Also never got a receipt because they already processed the third truck. She just wrote the truck number for the second truck on the third truck paperwork and kept it. So each day for my 9 day rental every morning I had to fill my tire up because it deflated over night. On the way home the back tail light went out and low on wiper fluid popped up. Never again will I ever go to O'Fallon budget and use Budget rentals.

This company was amazing. When I tell you they helped us out last minute, I cannot stress "last…read moreminute" enough. So professional--everything was smooth, easy, no complications, hassle-free. I don't know any other descriptive words I can put in there. Probably the number one easiest, fastest, cleanest 1-2-3 process car rental I've ever done in my life. Highly, highly, highly recommend. If I could give five stars plus, I definitely would!! So if you wanna add a little spice to your night or week, or a little flair to the party, or just to treat yourself for a few days, carpool some kids a lot more comfortably--highly recommend!

SAR has been a huge solution for our business needs. We participate in a visa worker program that…read morerequires assistance in facilitating transportation to and from work for employees. We were struggling to efficiently achieve this by over leveraging our management team, and other failed transportation options. SAR provided clean, professional, and timely transportation for our workforce. They are extremely flexible and responsive, and most importantly affordable! They tailored us a custom plan, made payments easy and shined far above the "competition" that we solicited bids from. We are customers for life!

Well, thought I would give them a call. It goes straight to voice mail, so how do you run a…read morebusiness when you don't answer the phone?

Great experience, amazing customer service, everything went smooth & I was highly satisfied. Car…read morewas very nice & clean & they even offered vehicle drop off service which really was a plus for me. Will definitely be renting again from them, highly recommended.

Great help in every aspect of purchasing a new RV and Great support after!…read more You have to know what you are looking for just like buying a house but they will answer all your questions to help you take that next step. Remember that every RV can have a problem just like a house or car. We pulled our Alliance 2,000 miles to its new home. Know that anything in the RV is experiencing the same as a 5 on the Richter scale in an earthquake. We've been full time RV'ing for 6 years. This is home.

Extremely Disappointing Service Department!…read more We brought our Holiday Rambler to Byerly in June for several repairs, including a significant water leak near the door. After more than two months, nearly $4,000 in charges, multiple trips, and two assurances that the leak had been fixed, the RV continued to leak when it rained. What was especially frustrating was learning that one repair was supposedly tested by spraying water on the RV while supervising staff stood outside rather than inside checking for leaks. Eventually, we were told the problem was the awning over the door, the same area they claimed to have repaired during our original visit. We had recently purchased a separate and expensive RV from Byerly, so we expected a much better level of service and workmanship. Unfortunately, this experience has eliminated our confidence in their Service Department. Our Holiday Rambler is finally back, although we still don't know whether the leak is actually fixed. One thing is certain: we will not voluntarily bring our RV back to Byerly for service. Having an extended warranty that may require us to deal with this department in the future makes the experience even more disappointing. A message was left for the Service Department Manager, Steve, asking him to call me back in reference to a complaint about the service we received. As of this writing, he has not called me back. If I could leave 0 stars, I would.

The business reached out to me in a timely manner to confirm the reservation. The pick up process…read morewas fairly short and went smoothly.

The National Car Rental team at the STL airport location always does an outstanding job! Special…read moreshout out to Manager Colton Sieving who went above and beyond to help me this past week! Thank you, sir! National will always be my GO-TO rental car company because of service like you provided. Reggie P.

Just a quick shout out to Tracy, one of the shuttle bus drivers, for the friendly conversation on…read moreSaturday night. Traveling can often be exhausting and the last thing one wants to do is wait 15-20 minutes for a shuttle bus to get their rental car. Saturday night when I arrived and walked out , there were actually 2 shuttle buses waiting ( which is not the norm). I simply walked on the bus and we were off to the lot. We had a great conversation about working at National, as I had previously worked for them at the corporate level 30 years ago. She was very pleasant to chat and made me feel appreciated as a customer. Keep up the good work STL!!! Amber

Nice clean cars and really good on the price compared to the big guys like Enterprise & Hertz…read more Would rent here again. Car was rented for a short vacation to Ozarks & everything was great.

The service is excellent, very reasonable weekly rate, salesman met me at my office, and the…read more 2021 F-150 was immaculate.

Amazing customer service and rentals. I will be using them many times in the future to meet our…read morespecific needs. Highly recommend.