I had a great experience renting from Hertz in Ballwin. It was quick, I got a nice car, and they…read morewere friendly. No issues at all!

Did not answer during service hours closed early and online wouldn't let me extend my rental just…read moreoverall bad service.

A good experience renting a car from this location. Friendly and efficient staff. It's very…read moreconvenient that they offer pick up service. Great time saver! Will rent here again as the need arises.

Rental car was great but when I returned it, the posted price for them to fill the gas tank was…read more$4.40 (current price is $4.04) but I was charged $6.78 per gallon! I called the next morning after I got my invoice email and the employee acted like it was no big deal. They did refund the difference but it's concerning that they acted so casually about it. That's over a 50% markup from the posted price! I'm wondering how many others have been overcharged and didn't realize it... won't be using them again.

I had recently dropped off my car at a local dealership to get some repairs done. I needed a…read morevehicle for the next 24hrs and Enterprise showed up in record time to pick me up. I think the entire transaction took less than 15 minutes. The employees were energetic, friendly, prompt, and answered any/all questions I had. I also really appreciated the follow-up call after returning the rental car to see if there was anything else they could have done to improve their performance. Thank you for a great experience!

Terrible customer service here. Go to any other location. Aren't willing to help or adjust any…read morereservations, told me to rebook or change myself.

When visiting family in St. Louis over the holidays, I've learned that I absolutely need to be…read moremobile. There are old friends to see, small children to escape (kidding!), and there's always last-minute shopping to do. On this particular trip, I was arriving later in the evening with my dog and didn't want to deal with the hassle of renting a car from the airport... especially since a family member offered to pick up Sasha (in a crate!) and me. When I found out that an Enterprise outpost is located less than a mile from my sister's home, I jumped at the chance to book a rental there instead of the airport. After settling nicely into my sister's spare bedroom, the next day she drove me to Enterprise and I was greeted by the friendliest staffers (no, really!) and a super clean, very civilized operation. They located my reservation quickly and then told me where I could find my vehicle - about 20 steps outside of the door. The rental price was just as competitive as the airport's and I didn't have to deal with a shuttle or long lines... just pure efficiency and smiling staffers. I'll never rent from the STL airport again. Life-changing!

This location does not rent cars. It will take as many forms of identification and payment from you…read moreas possible, upcharge you for damage waiver, then refuse to rent you a car

Sam was great and extremely helpful given our circumstances, he really rose to the occasion!!!…read more We are very happy with the service we received when making our car purchase at the Manchester MO location. The whole team was helpful and accommodating. We really appreciated their professionalism and taking out enough time to help us and answering all of our questions. Thank you!!!

Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

Outstanding experience. The owner (Nick Lawson) runs a very good operation. The van was ready…read morewhen I arrived. Everything h was as expected. Quick and easy checkout and the same on the return. All good. Will definitely use this location again.

Loooooooooooooooooooooo, slooooooooooooooow lines with horrible customer service. Stood in line…read moretoday, watched someone up and quit their job, people rented cars and were given the wrong keys, and 2 catty women behind the counter who argued with people in line. After 60 minutes and no progress was made, my spouse took the shuttle back to the airport (while I stood patiently in line at Budget trying to rent a cat that I had reserved), and he caught another shuttle to Alamo, where they had him in a car in less than 3 minutes. This Budget site is a joke. All the while that the line in the lobby continued to grow, the far girl at the desk was loudly talking about how when she gets off in an hour and just didn't care. Do yourselves a favor folks. Go to Alamo. This place is a disgruntled hot mess with no customer service in site.

Unfortunately, I've had too many cars coming through the doors of Hughes Auto Body. They're so nice…read moreand accommodating. I really think they understand the discombobulating situation people are in when they have to deal with them. Two of my vehicles were totaled, so that was a no-repair. But they were accommodating and gracious when we came to get the personal items out of the cars. Two were repaired. In short order, with extra accommodation to the non-body work that had to be done, by collaborating with the engine people. And it all got done in one fell swoop without too much of my intervention. They communicate well on what's going on, how the insurance claim is going and when the car will be delivered. When I walked in and they knew my name, I knew I was a frequent flyer!! Crap in a handbag!

They did a fantastic job on my car! And their help with dealing with the insurance company made the…read moreprocess so easy. Great people and great work.

They are absolutely the best guys in the business. So kind and trustworthy! Ric Dan and Bob are…read morevery helpful and reasonable compared to the other auto places out there. I trust them 100%.

These guys are the best. Honest and great service at a fair price on parts and service. Been in…read morebusiness for over 50 years and always ready to help with advice.

Rented a jackhammer for the day. Worked like a charm, pleasant staff, easy process. Drop off simple…read moretoo. I didn't come in during a busy time.

Very disrespectful and non- had a conflict where I rented a piece of a hydraulic hose line got…read morebroken while I was using I brought it back to them showed them. I damage the item then paid for the damage that I did to the item... at a later date, I tried to rent from them again they told me I'm not allowed to rent from them anymore cause I damaged their machine though how often does a hydraulic hose get damaged on a piece of machinery and I replaced it I could understand if I refuse to pay for the damage, etc., but I paid for it makes no since.. then the lady that runs the rental is very and sarcastic with you and you back argue with you on the phone not even have a conversation with you when you try to talk to her just tell you that you're arguing with her and then she will hang up on you!!