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Enterprise Rent-A-Car

2.8 (25 reviews)
Closed • Closed
Updated 2 weeks ago

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2 years ago

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10 months ago

Professional and accommodating I will highly recommend this location. I Had an issue with my rental and staff was pleasant.

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9 months ago

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2 years ago

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2 years ago

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2 years ago

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7 years ago

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7 years ago

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9 years ago

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6 years ago

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8 years ago

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8 years ago

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6 years ago

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8 years ago

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9 years ago

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6 years ago

Amazing service. Clean cars, and a good variety to choose from. I have rented from them on several occasions.

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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7 years ago

Nik Gifford knew I was in a hurry and made sure I wasn't left out in the cold and had me down the road in no time. Thanks Nik!

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8 years ago

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7 years ago

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6 years ago

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8 years ago

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Hertz - 08/01/25

Hertz

1.7(29 reviews)
4.1 mi

This was the absolute worst experience ever. They rented me a Jeep Compass that had been sprayed…read morewith some type of fragrance to mask the smoke smell. The chemical was so heavy that I had to ride off with the windows down but later realized it was their way of riding that smoke. When I called back to the office about a hour in a half of picking up the vehicle to let Kelly, Manager know the smell was giving me a headache and see if he switch me to another vehicle, he said, he would call me back that afternoon to switch vehicles; That never happened. I cut the rental short, from one week to one day. Kelly had the audacity to up charge me for the one day rental. Hands down the absolute worst customer service I've ever experienced with a rental car company. I should have checked the reviews first.

If I could give them 0 stars I would and will in the future. I'm a part of the president circle and…read morewas turned away for a reservation, even though I was able to check in for a vehicle and the money has been taken out of my credit card. At the counter, I showed proof of purchase and my check-in information. The gentleman told me that my check-in was not good and that he didn't have a vehicle available. He did not attempt to rectify the issue or help me out. He just gave me a pamphlet and told me to call Customer Service for them to cancel my rental. Very poor customer service if you ask me.

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Hertz
Hertz
Hertz - This is the line when I return and I have already been here 10 mins long enough to create this post

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This is the line when I return and I have already been here 10 mins long enough to create this post

Hertz Rent A Car

Hertz Rent A Car

1.7(87 reviews)
6.0 mi

Since Hertz only auto replies to all negative reviews with the same canned response, I've copy and…read morepasted this review where I can. Hands down one of the worst car rental experiences I've ever had. Zero professionalism or empathy from the on-site manager, Rick. We reserved a rental car well in advance because we needed reliable transportation to take my family to my mother's funeral the next morning. This was not a leisure trip and we didn't want a large vehicle for fun - it was a deeply personal, time-sensitive situation that required a 7 passenger vehicle. When we arrived in town from Hawaii, we were told they did not have the vehicle we rented. Then suddenly they called and said they did but we'd have to wait for them to clean it. Then the story changed and said that this vehicle was actually considered an "upgrade," and we'd have to pay more per day to take it. Our only other option? Pay out of pocket for an Uber to travel two towns over to another Hertz location to get the class of car we had already reserved. So Hertz failed to provide the vehicle we booked, and that became our financial responsibility to fix. Something that has never happened at any other rental company, hotel, flight or any other reservation I've ever made. Because we had no choice, and because my family needed transportation for my mother's funeral, we were essentially forced into paying extra for a vehicle we never asked to upgrade to. When we tried to resolve the issue, Rick repeatedly deflected responsibility, claiming "it's coming from corporate" and that there was nothing he could do. When I called corporate directly, they said the exact opposite, stating that the decision was up to the location manager. I've been in upper level management basically my entire adult life. If you're going to manage a location, you should have the decency to take ownership of problems instead of passing the buck, especially when customers are dealing with something as serious as a funeral. Even in the absence of my specific situation, you shouldn't fail to provide what's already reserved and then push the financial responsibility onto the customer. I will never rent from this location or Hertz again.

I reserved my car two weeks ago, it was a large SUV. I received emails reminding of my reservation…read moreas normal. I've rented exclusively at Hertz for 10 years. I showed up 9 minutes after they opened only to be told they don't have my car. My entire week was based on renting this vehicle and not only am I being told with a bad attitude that they don't have any cars, corporate is willing to do NOTHING about it. When I called the Hertz support number, they were willing to do NOTHING for me. Then as I was talking, the guy hung up on me! I don't see how this is possible. They had all of my information and I didn't even get so much as a phone call. Not once did the gentleman behind the counter apologize. When I said, "well it's not your fault", he said "you're right, it's not". RUDE, RUDE, RUDE! Thanks for nothing Hertz. I was able to call another car rental company and rent a vehicle, but I paid same day price and it was almost double. I am disappointment and at a loss for words that a large company such as Hertz could dishonor their word and reputation and not think twice about it. I'll leave a review anyplace I can and complain to their corporate site, but nothing I can do will fix the inconvenience they've caused me. WHAT A JOKE HERTZ TURNED OUT TO BE. Very disappointing.

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Hertz Rent A Car - Apparently, cleaning is not high on Hertz's priority list. Carpet is bold and filthy.  There is boxes and clutter everywhere.

Apparently, cleaning is not high on Hertz's priority list. Carpet is bold and filthy. There is boxes and clutter everywhere.

Hertz Rent A Car - Closed early

Closed early

Hertz Rent A Car

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.5(38 reviews)
7.1 mi

Extremely satisfied with how nice everybody was at this location. Although they did not have any…read morecars available when we arrived, we didn't mind too much the wait once we realized the car situation. We returned the rental early so someone else could use it. Also, we received a fantastic rate for the 28 days we had the car. Here we are again approximately three weeks later. I still haven't bought a new car and we have had problems with our existing cars like dead batteries, bad alternator, etc. so I decided to come back to enterprise to rent another car. What a fantastic experience. Everybody was wonderful and I got a superb car. I am so excited About this establishment and the people who work here. Brandon is awesome and he was awesome from a month ago too. Very personable and easy to work with. Another wonderful employee at this business is Minor. I'm sure they have other great employees but these are the only two that I spoke with and they are both excellent employees and have excellent people skills.

Great experience! After dropping my car at the repair shop, I was picked up within 10 minutes. Very…read morefriendly and courteous staff. Brandon went over the exterior of the car with me and noted any previous damages. I drove the car to work and realized that the car had no camaras, something I'm used to. I called and asked if i could get a different car and they were very helpful and understating. I took the car back and exchanged it and was on my way very quickly.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Enterprise Rent-A-Car - carrental - Updated May 2026

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