This is a good AAA location, but they are often out of stock of maps that I ask for. Free maps are…read morea big part of why I have been a AAA member for 25+ years, so it's pretty disappointing when maps are so frequently unavailable. Still, the staff is always courteous and helpful.

Customer service is basically non-existent at this Frisco location. When contacted by email,…read moreeveryone says he/she is "out of office" and directs me to call the 800 number. Why don't they close this office and lay off everyone?

The customer service was phenomenal from beginning to end! I loved the fact that all we had to do…read morewas show up for our flight. Hayes Executive Travel handled everything from flight, transportation, reservations, and intenarary. Can't wait to book our next vacation!!

From the owner: Meetings and Events, Group Travel, Corporate Business Travel, Cruisesread more

Recommend Keene Luxury Travel for your vacation travel needs. Nancy Golden has been our advisor for…read morethe past few years. She and her team have been wonderful in planning Regent, AmaWaterways, and Tauck vacations.

Dave Lopez is a consummate professional, a pleasure to work with and very kind. Great knowledge of…read morethe cruise industry. Dave was recommended by a friend and we couldn't be happier. When I email or call he is very quick to respond. I recently asked Dave to research two issues (medical) which might force us to cancel an upcoming Silversea July cruise. He contacted his representative at the cruise line and his response was in my inbox the next day. This great customer service is indicative of the whole company. Dave was recently on a personal leave with Laura covering both his work and her own. I had a small issue prior to embarkation and despite her work load she contacted Silversea and I had my answer within a few hours. True customer service. We are spoiled. Patricia S.

Dewayne is the best! He knows the resorts very well, and how to get the best prices. He does all of…read moreour travel as well as my friends and my company. He has truly been a pleasure to work with and an asset to all of us.

From the owner: Gulliver's Travel Service is a full service travel agency headquartered in Fort Worth, Texas with…read moreoffices in Frisco and Cleburne as well as 50 independent agents in Texas and neighboring states. Gullivers.com and Gulliver's Travel -- you get the best of both -- internet convenience, pricing, 24 hour availability and an experienced staff of travel agents to help you with your travels. Gulliver's represents the leading tour companies and the world's top cruise lines, and has specialists in exciting destinations such as Hawaii, the Caribbean, Mexico, Disney World and Las Vegas. Plan and purchase your next vacation or cruise from one of our preferred suppliers online 24 hours a day at the best available internet pricing, call 800-796-7766 or email us and let us research your next dream vacation for you!

An absolute lovely travel agents!…read more Pros: Extremely professional and diligent agents. Sima and Golboon are the travel agents we have ever worked with. Unforgettable travel service and experience with the best possible competitive price! Extremely knowledgeable with their work, provided the best customer service that we have ever experienced. Provided unparalleled travel support and exceptionally pleasant to work with! Experts in international travel we recommend them to everyone for short or long comprehensive travels! A+++ on personal treatment, service and accountability.

Excellent customer service Honest…read moreInformative: explained pros and cons of different options patiently. Caring about your pocket to spend less to get more and better tickets Good people!

My honeymoon in Hawaii was awesome!!! My fiancée and I knew we wanted to go to Hawaii , but were…read moreunsure where to stay, how to get there and what to do on the island. The owner of Castle Hills Travel, Byron Garvey, found us a beautiful full-service resort called Turtle Bay Resort on the North Shore of Oahu. He found us a package deal at a great price that included a balcony room with an ocean view, free Luau, free tickets to the Polynesian Cultural Center and a rental car for a week to explore the island. He also gave us suggestions for excursions and sightseeing. He even booked us on some great flights at good departure times to get us to and from Honolulu. If you're starting to plan your honeymoon, I'd recommend you call Castle Hills Travel and let them help you. It will definitely be worth it!!

From the owner: We help plan and book U.S.& International trips, tours and cruise vacations for individuals,…read morecouples, families and groups. We also have expertise in destination weddings/honeymoons, church and school trips. We represent 100's of travel suppliers to help us provide memorable travel experiences for our clients.

Fantastic start to end. Good job and Rico was great.read more

Rico is the best when it comes to vacation travel! He sets everything up from A to Z and makes sure…read moreeverything is taken care of, I highly recommend him and Cruise Planners!!!

Let me begin by saying that I have chosen Legacy Travel before. I had a restful babymoon with my…read morehusband years ago when we relaxed in Mexico. So I thought I would call on Legacy again for a special occasion: my [redacted, LOL!] birthday. Iceland was on my bucket list. I dreamed to witness the Northern Lights. Our agent, Audrey, talked with us to get our vibe for the trip and then came up with an itinerary. We were initially so excited to go! But then... I was skeptical about aspects of my trip to Iceland: What would the weather be (would we even make it out of Dallas)?Would I be able to sleep soundly in the middle of Reykjavik? How would I be received as a Black woman?Would I be able to eat without going bankrupt? Would I even see the Northern Lights? I had begun to seriously doubt my commitment to turning [redacted] in the land of fire and ice. When we were able to escape from DFW despite the threat of ice storms and 13-degree weather, I started to join Audrey in her confidence that all would be well. For Black women like me who are concerned with how their Black bodies will be treated in Iceland: I felt safe and even cared for. I think racism is everywhere, but I felt quite a reprieve there, and I was neither gawked at nor shunned. Just engaged with as a fellow human. Since favor ain't fair, the sun followed me the entire time in Iceland and it was far warmer than home. Even when it was cloudy and misty with cold rain, I witnessed the Northern Lights in all their glory. Our spartan yet spotless hotel was nestled in the heart of the very walkable city of Reykjavik, and the included breakfast shielded our wallets from further damage (because food in Iceland IS absolutely expensive--but soooo good. I will dream of the pastries from Sandholt and the homey seafood dishes at Messinn and Mar).Audrey worked with us so that we had times of rest and exploration of the city, and times of excursion. We witnessed the Northern Lights and I cried. It was spectacular. Everything I had hoped for. We went to the Blue Lagoon for my birthday, which was fascinating and relaxing. It was busy, but not overcrowded. As a stretch, I requested we go snowmobiling and visit an ice cave (if I could have a do-over, I would have opted to do this at the Golden Circle, but this was still cool). IT WAS EXHILARATING! What a privilege to zoom through the beautiful desolation of a harsh tundra that, if left to my own devices, would absolutely kill me. It was exciting, humbling, enlivening. My cousin went on the trip with my husband and I because she's my bestie, and we also scheduled time at our sister-hotel's spa (Center Hotel Grandi) for a full body massage, and post snowmobiling, decided to relax at Sky Lagoon for their Ritual, and had the distinct pleasure of soaking in warm waters as the flurries of the evening landed delicately on our lashes. Audrey's work made our trip unforgettable in the best way. I LOVED IT. The term that keeps coming up for me is "blessed." It was a blessed trip. Audrey's work and attention set the environment for a life-giving travel experience. My birthday was so memorable. We are in love with Iceland.

Well I had to change the reservations 3,4, maybe 5 times. None of that was because of COVID either…read more Ken stood by us the entire time. Making everyone's dreams come true. A pros pro he is. You'd be lucky to deal with him. He's got the Motts! Secrets was perfect. Gorgeous views, gorgeous beach, gorgeous pools, gorgeous food, it was everything we wanted from our vacation.

My original review posted 6/18/15:…read more Got back from a Vegas dreamtrip last weekend, probably one of the BEST vacations I've ever been on. Not only was the trip an amazing value for what we paid, but the convenience and variety and quality of the events truly made it a memorable experience. Lastly, our host Noelle is one of the nicest and friendliest people we've ever met :)

Notice how there's only 1 star or 5 star reviews!! Don't be fooled…read more WV has two programs. Independent Representatives who can earn commission on sales and Members who pay a monthly fee to access their travel products/benefits which is produced and maintained by Rovia. The travel packages are during specific dates. Some are awesome, some are overpriced and not worth it when you factor in the cost of flights (which are not included). The company has grown in size but not able to accommodate the scale of growth it's experiencing. 90% of people will not find value or even use the membership. Like all other MLMs if you are not with them, you are against them mentality.

My husband and I got our passports done. We went on separate days and both enjoyed the conversation…read morein office! The process was super quick & easy as he does everything for you and is very efficient! I highly recommend!!!!

Had to get picture retaken at library because the arrogant guy didn't center it properly and they…read morewouldn't accept it. Called and he said he would refund the cost of the useless photo. They never refunded my money. I look forward to the arrogant response, this guy thinks his ..... doesn't stink.