In March 2022, after an auto accident when my car was totaled on the 101 Freeway in Los Angeles, I rented cars for a couple of years before buying a new one. I decided to move to Arizona and needed a van. I called Enterprise Auto Sales in Reseda California and spoke with the manager. She said she could pick up a 2018 Dodge van with 22,225 miles on it from their Long Beach location. I love this van, it has served my relocation purposes well driving back and forth to Los Angeles six times...four years later I only have 44000 miles on it and will be using for hauling items pickup and delivery. The manager was more than efficient in getting the van to me within one day. The financing was fast and if the same management is as effective as in 2022, I definitely will purchase my next van here since I may be moving back to L.A. not definitively sure, yet. What is really impressive is the five year extended warranty through March 2027...I hope the warranty will be five years on the next purchase. read more

I just want to let you know you have lost customer for life, including all my friends and family also. What's sad is my father, who passed away, swore by buying cars from you. Sadly I was quite sheltered by my father for long time, and I didn't learn about a lot that I'm learning now in adulthood, and there you guys are to take advantage of someone like me... Your agent Mica, in Reseda CA is awful, and dishonest in my opinion...I've had to learn more on my own about car in 2 months, things that should have been told to me. I've had to call Tesla, and sit on hold for hours, and go to service center, let alone trying to self teach, cause she had to nothing offer about things I needed to know about using vehicle. Also, I know you guys lied and sold me car with huge crack in windshield that was found by tinter, and massive curb rash I had to fix on two wheels...Not to mention, all the technical, and app stuff Mica failed to mention at all, and how to setup and of it, which is required...On top of that giving me a loan with a subprime loan company in Westlake Financial and not being honest about how bad their reputation is, is trash. I already canceled your scam gap, and refinanced loan for under 6% gap for half the price. I will never buy another car from you, and now I can't trade into Tesla cause of negative equity right now being what it is. Your liars in my opinion, and Mica is a good one in my opinion, at lying il give you that. I didn't know questions to ask until after owing and driving car, and she knew it and took advantage. I'm also now, cause of Mica ignoring me, and my complaints about her, filing complaint with state AG as well as BBB. You've lost all my respect. Your managers at Reseda also are covering for Mica, and ignoring issue in my opinion, cause clearly dishonesty is your policy. Dale the area manager won't even respond, you all run away at the slightest criticism. You've lost my entire family and friends as customers for life... I also now have to wrap car for $3k as there r so many severe paint chips Mica and you guys purposely in my opinion, were not honest about, and if u had any integrity u would pay to wrap car with my trusted guy....Cause I would trust nobody u work with...But u won't cause u have no integrity, I mean u lied and deceived me right to my face to make sale in my opinion...I feel truly deceived and taken advantage of... Josh Saylor read more

I just want to say thank you Noemi Rodriguez for everything, she is one of the absolute best hard working car sales person's that I ever worked with. Noemi, was very professional and fun to work with and she is very honest and was very diligent in getting me a really great deal for my jeep. I truly appreciate Noemi's service and her great team! I will highly recommend my friends and family to buy a vehicle from Noemi in the near future. I just would like to thank you again Noemi. read more

Enterprise Car Sales - Car Dealers Near Me - Reseda, California

My car was totaled in an accident back in August. I stopped in just to look, and my salesperson Mica, was great. What I liked the most, no pressure or haggling. I had an experience at a large Toyota dealership in North Hills, Ca, and I felt like a suspect on "The First 48" with the sales rep and sales manager hammering away at me. So, I wandered the lot, saw a car that I liked, went and spoke with Mica, and within an hour or so left with a great car. Thank you again, Mica. read more

Best car sale experience I've ever had, not exaggerating. Ana Michelle worked with me as if a friend before an employee and it made the process work out a lot smoother than expected. Didn't feel any real pressure to walk out of there with a car nor even expected to. But the offer they showed me for my '23 Sentra was far better than what I expected after researching options prior, so I couldn't pass it up. Very welcoming environment where coworkers feel like family. Would highly recommend this location for auto sales to anyone searching for a vehicle. Go here first. read more

Not happy with the service I received at this reseda location, when you're going to buy a car always remember that when you get excited your mind is just that and you get triggered into wanting to buy that car that you got excited about just remember your budget before you jump into anything. Another thing to remember is a lot of these cars are driven by many people and that doesn't mean that they're gonna be nice to the car. Most rental cars are driven hard because people don't own them it's a Rental what's it matter? Even if you're getting a bumper-to-bumper warranty or not. read more

Not even 1.5 years later and this suv has been having turbo problems, transmission problems every few months it's at the shop for something different. I'm getting ready to get rid of this truck and just take the loss. DO NOT BUY A CAR HERE!! Worst decision ever it's been a constant headache & a nightmare dealing with this purchase. Keep in mind that once you purchase and after those 6 days they will not help you with any upcoming problems you have to deal with a 3rd party warranty that enterprise offers and kind of glad I purchased if not I would be dealing with more. Even with that warranty those deductibles add up and those days you are carless while it's at the shop are a headache!! So please save yourself and go purchase a relatable car from a reliable dealership!!! read more

WARNING. I had never purchased from a rental company before and never will again. This review is 5+ years in the making. I am a retired person on a budget. I bought a 2018 Subaru Forester in 2020 from Enterprise. At the time, a new vehicle out the door would have been just over 31k. I thought I was getting a good, though not great deal at its sticker price of 22k. Bleary eyed after 3 hrs in the office I stumbled out with having paid 28k. Almost 30 percent more! At the time I had estimated having to pay 10-12 percent additional for tax etc. So be it, I'm a sap. Got wrangled in to warranties I never used and more... I was tired, thirsty, hungry and frankly just wanted to get the heck out of there. Still, I felt I had a great car (it's a Subaru after all) and now, even though I've paid top dollar for a used vehicle, I'm done and will have years of good use. Not so. Apparently, this car had been driven so aggressively that I ended up spending thousands over the next 5 years! First to go were both front axels. Then bushings, then control arms, then muffler system, catalytic assembly.. you name it, I paid for it on top of all the regular maintenance. I would love it if Enterprise would take the car back and reimburse me but that is unrealistic. I'd sell it but I've sunk so much money into it that frankly, I can't afford to. Note to those looking to purchase from a rental company, beware. read more

I'm a returning customer, and I loved my experience at Enterprise Car Sales this weekend. The ladies that helped me, Jocelyn, Noemi and the manager, Tevis, were all so accommodating and helpful. All ladies were equipped with knowledge and provided an excellent customer service experience for me. They got me the car I wanted at the payment and price I wanted. It was a no hassle experience. They empathized with me and understood my concerns to need a reliable car. They definitely delivered that day and more. I highly recommend anyone to check this place out. It's a very different experience than I received at a traditional dealership where I felt it was a battle of the egos, and I was just another number to them. I'd definitely would go back and refer my friends to them. Thank you ladies for making me feel welcomed, for taking the time to educate and explain the details to me and overall making that human connection and creating an atmosphere of belonging and feeling valued. You're all so awesome!! read more

Enterprise Car Sales - Car Dealers Near Me - Reseda, California

DO NOT GO HERE!!! They sold me a terrible car 2 years ago and swore it was fine. I've had expensive issues w it CONSTANTLY and now I'm stuck with it unless I pay it off and I definitely do NOT want to trade it in for any of their other cars. It's literally been a nightmare!! SAVE YOUR TIME AND MONEY AND GO SOMEWHERE YOU ELSE. read more

This was absolutely the best experience I've ever had buying a vehicle! When I walked into the office, people were dancing and laughing, and they offered my son and I water, coffee, or hot chocolate. They had just an overall positive atmosphere and treated us like we were the best of friends without the fake feeling you sometimes get from car salespeople. They treated my son so well and even played with him with hot wheels to keep him happy and distracted while I did paperwork. I even feel like I'll be stopping in randomly just to say hi and visit. I can't say enough good about them! I highly recommend going to them if you're looking to buy a car. Talk to Tevis or Ana! Both wonderful sweet women! read more

Enterprise Car Sales - My son and I with our new vehicle! - Car Dealers Near Me - Reseda, California

The staff in this location are so amazing they treat you with so much respect and they are full of kindness and they are caring Jocelyn Garcia, Ana and Lior really took care of us they are all people friendly and care for everyone that walks in they work with you. So if you are looking for a used car with low miles I recommend you coming to see them. read more

Enterprise Car Sales - My new used car my Altima - Car Dealers Near Me - Reseda, California

I give my highest recommendation for Rayna Brewer, Iden and Enterprise Car Sales at the Reseda location. Enterprise car sales is definitely a much better choice than buying new or used at dealership. The dealerships had inflated the price of the cars to an absurd amount. At Enterprise the car was a very good deal. The process was very quick and professional. I was able to buy a car in one day. I was recommended to try Enterprise Car Sales from the Sag/Aftra Credit Union and they were right! At the dealerships they were wasting my time and lying about when a car would be ready. Enterprise had a car ready immediately for purchase. It was so amazing to work with a female manager. Enterprise is so lucky to have Rayna. Rayna and Iden have top customer service. My salesman Iden is definitely one of the best. He was quick to reply and get the deal done. I suggest starting the application process online as I did. I also had the contract printed instead of esigning because I prefer a paper contract. Enterprise Car Sales was superior to dealership sales in every way. I'm loving my car too! read more

Rayna Allen and Luis Very Helpful and Polite! Above and Beyond Customer Services with Caring what the Customer wants and needs. Helping me every step and being Really Professional! Great Selection of Vehicle's and Great Options in Finance Opprutunities ! Great Chevrolet Malibu . As far as used cars and trucks, this is the way to go! Thank you so much! JP Nagel read more

I recently looking into buying anew car an came across enterprise an this was the best choice ever made, Alan Yousefi, Eric, Naiom are great an very educated an helpful but go above and beyond there duty in finding me a perfect car! This place is very open no hidden agendas an the service is very highly professional. Thank you again read more

Really friendly staff that was transparent about what I would actually be paying over the course of my loan after interest! I was so impressed by that because I've never had a car company be as forthcoming. Jocelyn was my rep and she deserves all the good in the world! Tevis was also so helpful and kind. They put in work to get me my deal with challenged credit and I'm so happy in my new car. read more

Camesha is the best!!! She made me feel right at home from the second I arrived, she gave me just want I was looking for even something that I wasn't looking for but fell I love with my new car! Their selection of cars is huge and if they don't have the car that you want at this location they'll find you, your dream car and bring it to you. I'm so happy with my purchase and will definitely recommend Enterpise to all my friend and family looking into buying a car read more

Enterprise Car Sales - So Happy!!! - Car Dealers Near Me - Reseda, California

The memories of car shopping "back in the day" was not a pleasant experience. So I wasn't looking forward to car shopping. But someone recommended me enterprise car sales in Reseda . And I will say, this time was nothing like "back in the day" Noor El-Farra was absolutely amazing! She did a great job finding the vehicle right for my needs. I was so impressed with how well versed she was in all aspects of our interaction! Professional staff was courteous and friendly. The sale was completed quickly with minimal hassle. Expectations were completely exceeded! Outstanding customer service! Thanks Noor! read more

I recently came to this location, October 7th to be exact, to purchase my first car after my 2003 Toyota Corolla decided it no longer wanted to be on the streets (fixing it would've cost more than the car was worth). When walking in, we were directed to Jack's desk where we sat and discussed what type of car I was hoping to purchase, what were must haves and deal breakers and so forth. While writing our list, I asked a question I wasn't sure the answer I may here. The question was "what do you think about Hyundai, because I really haven't heard a whole lot but they're really nice cars". Not only did his response mention how reliable they are but he brought out a list of cars that were top rated to lowest rated and Hyundai was near the top. After working with Jack for about an hour, we crunched some numbers toward a budget goal and headed outside for some test driving. First car we drove was a 2018 Hyundai Tucson. The car looked sporty and classy at the same time, and when driving it was smooth but fast too! Going from my Corolla to test driving this SUV was a treat for me! He showed us the engine before taking off, all the features involving the radio and somehow when all was said and done, got the monthly payments right at my budget so I can still manage life outside of my monthly car payment comfortably! Yes, I fell in love with the first car I test drove. I was set on getting myself into a bigger car, anything else that was in my budget was too small. I had NO CREDIT, but this location works with you and makes the impossible happen! I'm very grateful for walking in the day that I did and VERY grateful for all that Jack helped me out with! If you're ever looking for a car, please don't waste your time at a big dealership who tells you one price and then with taxes and fees it ends up adding another 10k ! Go see Jack! Get yourself a luxury car for a fraction of the cost and never deal with a dirty car salesman again! Thank you Jack for making my first car purchase nothing but smooth sailing! I will HIGHLY recommend this location to anyone I know looking for a car! read more

Enterprise Car Sales - 2018 Hyundai Tucson - Car Dealers Near Me - Reseda, California

We purchased a 2019 Dodge Caravan from this dealership today. I just want to say how my we appreciate the friendly, courteous and excellent service we were provided by our salesman Nick and the General manager Lou. They above and beyond to ensure we were completely satisfied with our purchase. They explained everything about the car and Lou even synced my iPhone on the car. (Not a requirement). He just wanted to make sure it was done for me. That is great service. If you need to buy car. I recommend you go see Nick and Lou at the Enterprise Car Sales in Reseda, Ca. At 6653 Reseda Blvd. Ruth Gonzales, Roseville, Ca read more

I must say, Rodney and Rayna were absolutely amazing in helping me with my car buying experience. Quite knowledgeable, and put up with a lot of my extensive questions. If they didn't know the answer, they went and found it! And so thankful Rodney went to another location to bring the car I wanted up so quickly and made it happen. Very happy with my car and with the service provided from them. read more

I just bought a used car from Reseda Enterprise car sales. (Actually 5th car bought from them over 20 years!) They were amazing! Salesperson Nick Litinsky found a 2018 low mileage Subaru Outback for me, had it ready for test ride and answered all my questions and Luis Wright, Sales Manger and Nick got all the paperwork and loan papers in order in record time! Today, Subaru checked out at mechanic. Delighted with a Enterprise Car Sales service! read more

I drove out to Enterprise to purchase a vehicle. There literally is nowhere to park in the nearby vacinity. It's stressful. I parked in an adjacent alleyway. I explained the issue to Garbiel the salesman. He went out to see where I was parked and spoke to the manager. I was assured that I could remain parked there. Lots of customers park there I was informed. I was told it was a safe place to park. I agreed to return the next day to view another car and perhaps arrange a deal. After leaving, I realized there was a little parking ticket on my windshield. I called Gabriel. He spoke to the manager. He told me on the phone that once I purchased a car, they would cover the ticket. The business obviously knows that if you park in the alley, tickets are routinely issued. They obviously use the parking ticket deal to swindle innocent potential customers into purchasing vehicles in order to get the ticket comped. There was no apology. This situation is significantly unscrupulous. It's reasonable not to feel comfortable purchasing a vehible from such an unprofessional business. read more

If you can get past the party like atmosphere to actually purchase a vehicle. Don't rely on their certification technicians for less than 2 weeks after I purchased my 2019 vehicle an alert came on. Five days later- car broke down because of both batteries were bad. Enterprise warranty said that the batteries wasn't covered because it was "normal wear and tear". Question remains mine (owner less than 3weeks or Enterprise owner of over 2 years). I paid $558 in vehicle repair and hadn't even received my actual plate. Went to Enterprise to see if they would reimburse me. Well a week and a half later no response except for a "I hope you're enjoying your vehicle email (didn't even include my name) and I'm writing this review. Save yourself, your sanity and your $$ or join me in owning a car not well inspected before purchase read more

We worked with Dyanna at Enterprise car sales last month while buying our Ford Fusion Hybrid. No pressure at all. Dyanna took the time to find out what we wanted and what our budget was, then showed us just what we were looking for. We took time to really consider what would fit in our budget and went back the next day. The fusion was a perfect fit, the paperwork was done efficiently and simply. We'll definitely be back the next time we're shopping for a car. read more

Had a great experience at Enterprise, helping my daughter buy her "first" car. Spent many hours over two days with Diego Bermudez, sitting in and test driving various cars. Diego was very patient with us. It was obvious he wanted to see us get the right vehicle. We had him there late Saturday night, but he never complained, and took it all in stride. The financing side was handled by Rayna Brewer. Again, very pleasant and patient. She found us a package we could handle. I can't recommend Enterprise highly enough. I felt very comfortable purchasing a former rental, knowing the cars are well-maintained, and they sell only the best of the best. I recommend finding a place to park on the lot. I parked on the street, and got a parking ticket. Parking enforcement is a racket in LA. Of course, that has nothing to do with Enterprise...just sayin'...be careful. P.S. to Diego...sometimes the color of the car makes the difference! LOL! read more

Terrible customer service. If I could give ZERO stars I gladly would. JASON raises his voice and does not allow clients to speak insinuating that customers are never right. I have made multiple calls for a simple extra key that has not been delivered in over five months and they have not managed to do this simple task. Avoid purchasing any vehicle from here unless you want to deal with rude and inconsiderate members. read more

This is THE place to go when buying a car! We did tons of research and ended up visiting a few dealerships when we decided to purchase a new car. We knew what we were going to get ourselves into if we decided to go car-shopping, including being smooth-talked by a few guys at a couple dealerships. We ended up having less-than-great experiences at the first few places because...well...car salesmen. When we decided to go the Enterprise route, everything just clicked. We were happily greeted and very well taken care of. We worked with DYANNA and RAYNA, who by the way, are the BEST to work with (not because they are just trying to make a sale). They were both so great, knowledgeable, and willing to go the extra mile for us. Their personalities were genuine and something very refreshing from what we had at the other dealerships. We could tell they really cared and they just went above and beyond for us. We will definitely be going back to them once we decide to get an additional car. Thank you so much, Dyanna & Rayna!! read more

Enterprise Car Sales - Car Dealers Near Me - Reseda, California

I had some very bad luck and my 1st car was totaled while parked outside my apartment. It was a hit and run and it was all very stressful. But when it came to buying a new car I was in luck because I had a great guy Malcom help me find a great car. Unfortunately on my way to work a week and a half later someone ran a red light and hit my new car head on. Vehicle was totaled but when I was ready to purchase a new vehicle Malcom came through again and helped me find the best car for me. I couldn't be happier with the service and with my car! Every time I've been there I've been treated great, everyone there is so friendly and willing to help. The managers who finalized the car sale were very helpful as well. read more

Enterprise Car Sales - Car Dealers Near Me - Reseda, California

After my car accident, I was nervous about buying a used car. I did a lot of research and landed at Dyanna Cooper's desk. She is fantastic! She answered all of my questions, gave me the complete rundown of the features on my Mazda CX-5 and made sure that I was comfortable with the entire process of buying a car. If you're in the market for a used vehicle, I would recommend giving her a call! Another recommendation - if you're a AAA member, go there first & they can get you a discount on the warranties. read more

Thanks Jack for your help! After my car was totaled I was referred to Enterprise Car Sales through AAA. Jack was so relatable and easy to talk to. He made the process simple and found the best car that was within in our budget, including all my needs and wants for what I was looking for. I would definitely recommend this place to friends and family that don't want to haggle with or be potentially ripped off by a car dealership. read more

Great customer service! Got my 2018 Camry and the process was smooth. They work directly with my credit union. Thanks guys for the good and smooth experience in car buying! read more

I have used this location for years since I live I. The area but this time had an extended rental due an accident. All I can say is the customer service in here is outstanding, every single person i encountered was pleasant to deal with from calling me to let me know the car was available and offering to pick me up all the way to a miscommunication between an insurance company, Enterprise and myself and me returning the car to nothing but understanding from them and super helpfulness from in particular "LaRen" during the return and prior to it. I will definitely be back for my rental needs here at this location. read more

Called ahead to request a quote on a car buy back and asked if they could accommodate me stoping by 30 minutes from then- they said oh course!!! 30 minutes later I'm there and they instead shuffle me from people to person because they didn't expect me to come- take my keys, stick me at a table outside of the office from the person who took my keys. All while his office is filled by co workers running in and out like kids talking about Vegas trips, Costco pizza and juice cleanses. Sounds like the really were slammed with work -___ - I finally walk in his office when it's void of his coworkers after 30 mins and ask for my keys back if nothing was going to happen. I was then informed that getting a quote takes 45 mins from the time it starts, so it would be 45 more minutes... awesome you lunch order is more important then helping a customer that is literally sitting in your office. Thank you college kids who have no concept of time and that your world revolves only around yourself and and "pro tip brah" .... your cheap suit severely need to be dry cleaned, cologne doesn't cover up that smell. read more

Very good customer service, thanks Claudia for your help !! Highly recommend. Enterprice the on Reseda Blvd. Never to Mc Donald's

The best car buying experience I have ever had! In and out in under 2 hours! Dyanna was great to work with! Definitely no pressure. I absolutely recommend buying here! Thank you, Dyanna for the exceptional experience!! read more

Enterprise Car Sales - I named her Betty White - Car Dealers Near Me - Reseda, California

After needing to buy a new car pretty immediately and unexpectedly, a friend recommended using enterprise. The folks at the reseda location have been so helpful every step of the way. Jack and Rayna listened intently to all my wants and needs and was patient and thorough throughout my entire experience. Jack even took the time to drive me out to the Ventura location to test drive and pick up the vehicle I wanted. In the end, I drove away in the exact car I wanted very pleased with my experience. I'm hoping I won't be in the market to buy a new car anytime soon, but if I am, I will absolutely come back to see the folks at enterprise car sales, Reseda! read more

So my car was totaled. Felt like what gonna happen next. My insurance steps up and helps me threw my car being parked and car being totaled. So then I say what next no car. I called enterprise where bought my car and voice of an angel answered name JACK. He talked me threw process and within 5 days of talking he helped me get a new car and for first time I felt good luck was coming my way. I will always strongly recommend enterprise car sale for your next new car. They also give 7 days to make sure your satisfied with your purchase. It's a win win. Don't take my word go to enterprise car sale and you will see yourself. It's perfect place to get a car. Dealer warranty and there own warranty it's all I need to be happy with my car. 2016 Dodge Journey was totaled. 2018 Dodge Journey is my next new car. Thanks Jack. Also special thanks to Rayna. She is awesome. Great personality. Thanks enterprise Family read more

Amazing! My husband needed a new car and we were so over whelmed by all the options out there. Thank god for enterprise having a sales dept.! You can count on them to get you a quality vehicle because of all the standards they must keep up with by company policy (from previous rentals). You will be able to get a car for a more than fair price (significantly cheaper than you would find at a used car lot or online). Plus, they offer cars that are fairly new and barely used--with low mileage! This is a no haggle place, as there is NO need for it. I give them an A+ P.S. Make sure to ask for LEONEL ESPINDOLA, he will take his time and take great care of you! --Very happy customer read more

In April 2011 we purchased a 1 year old 2010 Hyundai Elantra from Enterprise. The purchase experience was sub-par, but I attribute that to the inexperience of the associate helping us. The price was reasonable and on par with what our research showed for a 1 year old car in excellent condition with 30K miles and a clean carfax report. Unfortunately, as we found out in 2015 when we went to trade it in, instead of the approximately $7000 it should have been worth, it was only worth $3500. The carfax report showed it had been in a serious accident in March 2011. Enterprise, as the owner of this former rental car, knew full well that it had been in an accident and doubtless intentionally dumped it on us at full price knowing that carfax would not have been updated yet to show the accident. They essentially scammed us out of $3500. This is not just a problem with the Reseda location, but rather with the ethics of Enterprise Used Car Sales as a whole, because the car was transferred from a lot in Arizona. I advise staying away from Enterprise. They are no better than any other shady used car seller. read more