1. Galpin Ford

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North Hills, CA

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Galpin Ford

3.9 (2.8k reviews)
Open • 8:30 am - 8:00 pm
Updated a few days ago

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My boy in his new Bronco Sport

I've dealt with multiple dealerships over the years, and HANDS DOWN, Galpin Ford and my salesperson Neil Stone takes the crown! He made my car-buying experience so refreshingly different that I honestly don't see myself buying a car from anyone else moving forward. I'm an anxious buyer, and I need to make sure every detail is right before making a big purchase. From the very beginning, Neil was incredibly patient, thorough, and honest. He took the time to understand exactly what I was looking for and knew how to help me find what I needed. He was also incredibly responsive to all my questions and concerns, which made the entire process so much less stressful. One thing I really appreciated was that I didn't want to spend hours sitting in a dealership, and Neil respected my time. He had everything organized and made sure I was in and out of his office in just 30 minutes. No pressure, no unnecessary upselling, and absolutely none of the sales tactics I've come to expect from other dealerships. Neil genuinely made me feel comfortable, informed, and confident in my decision. That kind of customer service is rare, and it really made all the difference. If you're looking to buy a car, Neil Stone is YOUR GUY! I recommend him wholeheartedly and couldn't be happier that he helped me find my dream car. Thank you, Neil, for making what could have been a stressful experience such a positive one. You've definitely earned a loyal customer for life!

2022 VW Tiguan
Enrique C.

I met with Laura Morales Garcia on Labor Day and she was awesome! I found the car I wanted on line but I was reluctant to get rid of my old car because I was very attached. Laura was easy to work with, knowledgeable, very patient and made the process very simple. Love my new car! Thanks again!! -Carlos Martinez

Ford F250 - Carli Backcountry lift 37" tires and Foundation 395 wheels
Michael S.

It does exist.... Mine so dumb I hope they pick it because it's the best Buying a car is usually something I dread but Ray made this one genuinely fun andd stress free. From the start I felt taken care of and never pressured. He kept me laughing the entire time and somehow turned the process into a really positive experience. First time thats ever happened. Lol I finally ended up with the truck I have wanted for a long time the only problem now is figuring out how to climb into it. Honestly this was the best car buying experience I have had and Ray is the reason why. You'll also be happy to know there's a really good restaurant next door so you're not starving the entire time. My burger was 10/10. Guys gotta eat right?!

My NEW Flex, bought from Galpin and Dev.
Lee M.

I have been buying cars from Galpin for more than a decade now. I have always trusted their pricing, customer service and overall treatment of customers. My last five cars, my now 22 year old daughter's first car, plus another five from friends, have been bought from Dev Shehani, easily the best car salesman I've ever worked with. In fact, the only time I haven't bought from him was when it was a brand Galpin doesn't carry. And even then, I tried to get him involved. If it is a brand that Galpin serves, Dev is my first call. If it is a brand that they don't, I check to see if Dev/Galpin has a late model used before I buy new elsewhere...then I call Dev and apologize for not buying from him. He's become my first call...and not just for me, I'm ALWAYS glad to refer friends to Dev, because I know that he will treat them like family. Honestly, if there were more stars to give, I would...Dev is 10-star, without a doubt.

2025 Ford Explore Platinum
Jaqueline V.

Thank you so much Ray! We love our new family car. Got us an amazing deal, and didn't waste our time. We worked everything out over the phone and just went in to sign. Once again, THANK YOU SOOO MUCH!!

Elizabeth L.

Shopping for cars can be misery. Just go to Galpin Ford and you won't be miserable. We were shopping for 3 cars over a series of a week and all but Galpin Ford was getting on my last nerve. We tried our local Ford dealer in Culver City and at least there the salesman admitted he knew zero about the most expensive car on the lot, the Ford EV ( Ford F-150 Lightning). The valley Ford dealership was just rude, big mistake as we were about to spend 80K in a matter of hours. We went to Galpin Ford on Roscoe and it was a drive for us, but we are so happy we did. Santos was our salesman and he knew everything about the Ford F-150 Lightning EV, I mean everything and he had more than one. We test drove it and loved it. It is for my husband and that was the only time I got to drive it, but that is fine the passenger and back seats are ever so comfortable. This truck has everything you could ever want. Santos spent hours with us. I was also looking at the Ford SUV EV, but was talked into a Tesla. What junk. As soon as I can rid myself of that I will be back to Galpin Ford to get the SUV I wanted in the first place. We were never pressured or rushed. We were spending a lot of money and had to at least ponder. We were so happy with Santos. We bought the truck and the staff there was great. Getting out of the final sales usually takes hours, this did not. We don't like debt and saved and saved for this Ford F-150 Lightning and they did not mind one bit that they made nothing on finance (that is a money stream for them and they have great financing, but we wanted to be done) as we paid by check. Oh, and other Ford dealers want you to wait days for the check to clear before they hand over the car and sign a contract for an absurd amount of money. They just checked both our credit ratings, called my bank and away we went. I mean really, writing a bad check for that amount is a felony and when you have our credit rating it is pretty clear we are not going to break the law, not to mention they know where you live and they can find their truck. Besides you have to have your drivers license just to test drive it, of course. They even had the color we wanted and we spent forever deciding on one of two very similar colors. Santos understood. They even have an adorable diner to eat at and we have been there more than one. What more can you want. The service department is great. We have been just this week for a frame for our front plate. We have had it serviced for something minor and get this, they pick up your car and return it to you. No one does that. It is free. And they show up on time. Santos taught my husband and I everything about the computer and the way to best use this truck. He said, if you need more help come back and I will show you all again. Of course we got confused. It is information overload. my husband went back the next week and Santos spent 2 hours with him showing him everything. It is a great truck with the best features so it is worth the money. We are now going to be Galpin Ford owners for the rest of our lives. My Tesla sucks and my brand new BMW EV is just so so. There is nothing like this truck or any of the other Ford cars we drove. Just go there and save the headache.

Nichol R.

Went in to see this pink Mustang. I drive over an hour because it was in my price range according to what I saw online here. I get there and it's marked up to 60k due to customizations. Complete waste of my time. New 2026 models, 4-cylinder are going for 31k. Explain to me why 60k would ever make sense. Bait/switch, pricing was never clarified over the phone. Although my salesman was nice I do feel misled as I was very excited to see this car.

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5 months ago

Overpriced used vehicles with no room for incentives. Bad customer experience. Manager was arrogant.

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Galpin Ford Reviews in Other Languages

Ask the Community - Galpin Ford

Does anyone know if this dealer is marking up their vehicles during COVID/chip shortage?

Yes. But, it appears all dealerships are doing this to varying degrees and Galpin is marking up less than some others. Last week, there was a 2022 Escape on the Galpin lot that had just been transferred from Vista Ford and the Vista Ford "market… 

And did I mention the refused to install brake bulbs I had and allowed me to leave with an illegal car and jeopardizing a ticket - greedy and punitive when you ever decide to speak up or have a back bone?

Nobody installs other buisness' equipment

Don’t See Your Question? Ask Away!

Review Highlights - Galpin Ford

“I worked directly with Neil Stone and he gave me a fantastic price and was an absolute pleasure to deal with.”

Mentioned in 68 reviews

Read more highlights

DriveWise Auto

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I had a great experience working with Rick at DriveWise. I had already done quite a bit of research…read moreon my own and gave him a short list of EVs I was considering. He found the cars in the trim levels I wanted, and once I decided on the one I wanted at a monthly payment and down payment that worked for me, he took care of everything. What I especially appreciated was how he handled my existing lease. He was able to get me out of it early, saving me my final payment, the lease turn-in fee, and some repairs I would have been responsible for at turn-in. He also found that I had positive equity in the car--something I honestly never would have thought to look for on my own. The whole process was easy, straightforward and took away all of the usual dealership back-and-forth. I'm very happy with my experience and would definitely work with Rick and DriveWise again.

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

Galpin Ford - car_dealers - Updated October 2026

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