Looking for a new or used car the experience can be stressful. Be cause you want a good deal but the dealerships never want to give you that good deal. When it comes to taking your business to a dealership to trust them with helping you find the right car for you in your budget or trusting they have you in there best interest cause they want to make that sale also and have that commission in there pockets well this dealership is not a place to trust them with your huge investment in buying a new or used car truck SUV or a van before I walked in here on a friday night with my girlfriend I was already in the market for a black on black chevy silverado ltz z71 4x4 been searching for one for a while most trucks of that spec with around 20k miles goes for $33k-35-37 depending on other options that were added well rydell chevy here in northridge had a high mile truck about 3-4k miles from the infamous 100k which drops in value about 10-14k just in the miles alone I walked in wanting to buy finally emailed the lady I was heading over... No response for about two hours I mean I don't live close to this dealership and I trusted them in taking care of me in purchasing my first car on payments but when we got to the dealership it was a or 6-7pm there was employees talking among themselves customers talking to other sales people and a pretty big lot with no body to assist so my girlfriend and I decided to go look for the truck we did see Alot of trucks in that spec but they were all new trucks which with the rebate was only $40-$43k new only cause the 2019's were out and they were getting rid of there old stock and there used stock to make room for newer inventory well we were looking for a 2015-2016 z71 that they were selling with about 94k miles which in the market goes for $19-23k used but this dealership had it for $28k-$29k and only two owners well turnsout they sold it about an hour or two before I got there the sales person then told me how about we go inside and I can help you find another truck in your budget when my girlfriend and I walked in and sat down in his cubicle I told the sales person I have been building my credit for 3 years and its only at 750 he then asked if this would be my first purchase on credit and I said yes he then told me rydell or any credit company would never approve me for a auto loan cause I'm a first time buyer and he told me to leave so we left a few days later I get a call and I told the lady that called you could tell she doesn't care and now the truck I was looking for is back on there sales floor cause supposedly something with the other buyers finances well now the truck has three owners and more miles and they posted it for the same price just remember before buying your next car or truck it is a huge investment do Alot of research and know the market on pricing before trusting your hard earned money with any sales associate and I recommend not to deal with rydell and look elsewhere so you don't get treated like this read more

If I could describe my recent purchase experience with Rydell Chevy in one word it would be "wow." I recently purchased a Camaro ZL1 from Rydell and the whole experience with the sales and finance team was amazing. For starters, I was helped by Patrick in the sales department. He was always professional and allowed me to have multiple test drives with the vehicle so I could get a good feel for it. I texted and called him numerous times regarding questions I had regarding the vehicle and he would always respond via text or phone call within a very short time period. Secondly I was helped by Freddy in the sales department who helped me on the day that Patrick was not available. He was very professional and made the buying process go by without a hitch in what I felt like a short amount of time. The ZL1 was already cleaned, prepped and ready to go by the time I even got to the dealership. Third and final person I had contact with was John T., the finance manager. He was very helpful in explaining the programs available for my vehicle and made the "paperwork" process go by quickly. All three employees deserve the highest commendations for their professionalism, attention to the needs of their customer and their ability to be flexible to my schedule. Now for the negative or rather the improvable portion of the experience. During the process I asked about the first payment delay of the standard "45" days. It was relayed to me that, that issue can be brought up to my bank to extend or shorten that period to tailor the payment due date. I received a call from the bank stating that the 45 day period was something that can only be changed by the dealer due to the contract. I am unaware if this only applies to my credit union or if it really is something that can be amended by other banks. That is the reason why it does not take away from the rating I have given. I have purchased and leased numerous vehicles and motorcycles and I can say that this is the first time I was not bothered by the amount of time spent at the dealer with the typical "let me go run these numbers with my boss" experience. Thank you Rydell Chevy, I will be coming back. read more

I was looking to lease a car for my father as a birthday gift when i came across some pretty good deals on the 2017 Chevrolet Volt. I contacted the broker who i usually purchase cars from and the deal that he could get on one was enticing but i knew i could get a better deal. I called Rydell Chevrolet and the nice young lady who answered the phone was able to get me transferred to sales to get me a quote. She transferred me to Randy Simons, and I am more than thankful that she did. Remember that name, folks, RANDY SIMONS is the man the buy a car from. From the first spoken word he was helpful and answered all my questions and honestly did whatever it took to make the sale. He didn't try to upsell me at all, if there was a discount that he could get for me he got it. We went to the dealer last Friday to look at the car and see if we could pick one up. We were in a hurry and only ended up taking a look and Randy was very knowledgeable about the car. He answered all of our questions and went on to provide us with information regarding the car and the deal he could get for us and how everything would work. We ended up leaving the dealer without the car on Friday, because we didn't have enough time and this didn't faze Randy. He gave us time and space for us to make our decision. I contacted Randy late Saturday night and he took the time out of his time after work to answer my questions and get the information he needed to make the sale. Sunday morning I contacted Randy in order to ask for a huge favor. To surprise my dad on his birthday by delivering the car to our house. He said that it wouldn't be a problem. My experience with Randy was phenomenal. He got us the best deal that he could get for us and we didn't haggle at all. He went above and beyond for us and i am grateful for that. If you are in the market to buy or lease a new vehicle contact Randy Simons at Rydell Chevrolet! read more

Great buying experience at Rydell last June when I needed a new truck. Many salesman are desperate and have that annoying phony laugh that turns me away. But my salesman, Chris, was easy going, friendly and genuine. He really knew the vehicles, in my case a Silverado, and if he did not know the answer to my question he found it. The store is clean with comfortable waiting area. Was in and out of F & I on record time compared to previous purchases, but I chalk that up to 1) It was approaching 10 PM and 2) my experience with what I don't need and the f & I lady's ability to read that this wasn't my first rodeo. I'm holding back a 5th star for two reasons: 1) In negotiating the price I asked if there were any other incentives or ways to get the price down. While I want the dealership to make make a profit and the salesman a commission, I don't want to overpay. The sales guy and his manager thought we'd exhausted everything. Thankfully I remembered that the Dodge dealer had $1000 available in accessories for business owners. I mentioned this to the salesman who asked his boss and, whadya know, GM also had, not $1k, but $750 for business owners to use for accessories. Hello bed liners and a few other small items. (A lesson to all: as one who sells services, never reduce your fee, only reduce your service, then the fee. As a buyer, if the salesman won't reduce the price, ask for more product.) 2) The center console USB and AC ports did not work so I had to return a few days later to get that fixed as well as the bed liner installed. After 3 hours in the waiting room I was told everything but the USB port was fixed and they'd have to order the part. I brought my laptop and was able to work so my time was not lost, but it was still disappointing. Overall I like Rydell and will shop there again when in the market for a new ride. read more

This is a straight honest review, nothing BOT about this. I'm writing this review because I wanted to make sure I was fully satisfied with my total purchase including the financing with the current lender. 1st, I just noticed a negative review due to pricing which is stupid because he is clearly from another dealership or someone who waited too long for the better pricing. I bought my 2018 truck in December after SCOURING all of SoCal to find the exact style of truck I wanted. The only place that had it was Rydell. The issue I had was I lived in Irvine so I had to do the entire transaction from online (only taking a test drive at my local dealer to make sure it was the truck I wanted). I caught the employee Pricing deal which ended up being better with all the amenities from Rydell. I want to send a shout out to Jule Hayon my sales contact who straight up made this a ridiculous easy process. Besides being patient with all the emails and text messages, he went above and beyond to make sure I was getting something I wanted and working with my budget. And John Turner the finance Manager who was able to mail all my legal documents, and have them in proper order without any shady practice. I bought a Mazda that literally took me 8 hours of back and forth so my wife could have the car she wanted. Overall, I'm greatly satisfied with my truck, the experience and professionalism given to me by theses 2 associates. For the other reviewers who had bad experiences with other people, reach out to these guys. I get blessed in certain situations and was definitely blessed with how simple my process was. It only took about 35 mins the day I picked up the truck to complete the money transaction and have keys in hand when I showed up. Thanks Jule and John, you'll have a client for life should you still be there. Sincerely, Chris D read more

My 22 year old son, a full time college student on a very limited budget needed a commuting car. This was his first time buying. He did his homework and reviewed all the usual internet sites: Autotrader, Cargurus, Truecar, Carmax etc. He made a list of affordable cars, numbering around 30 and started out. The way he was treated was horrific!!! One dealer wouldn't let him test drive until they did a credit check, another dealer tried to sell him a salvage car, a dealer showed him the Carfax to a car with a different VIN number, a salesperson tried to sell him a car with bald tires and a dead battery and told him to just drive slow- and I could go on and on... He was very discouraged as you can imagine. I took him over to RYDELL CHEVROLET. Vig our salesperson was so patient! No pressure, no hard sell. My son must have test driven every used car on the lot. Vig patiently explained about each car and handed him the keys. When we explained we were going to go have dinner and think about it, Vig just said "I will be here if you need me." Did not even try to hold us hostage. When we returned, my son selected a car. They had the lowest price in the windshield (which was $2500 lower than the same car anywhere else with double the mileage). After (not before) my son selected the car, Al, the manager, came out. He had remembered me from a previous purchase. He offered to certify the car and gave us an additional discount. What a hassle-free, pleasant, transparent experience! When it was time to do the paperwork, we met with Renata. She was wonderful! She patiently explained everything to my son with a sense of humor and really treated him like a valued customer! Thank you Al, Vig and Renata!! We are now a RYDELL family. We wouldn't consider going anywhere else and will be back for our next car! You are awesome!!! read more

me and my brother bought Camaro and corvette and Richard and Daniel was amazing but 3 weeks ago he bought new car for his wife and that's what happened I bought 2 car from this dealership 4 months ago ,great service. Richard , he was amazing make my dream came true I got my dream car (corvette) thank you But last month I went with my wife to change her lease car . First they said we have to pay for extra mileage on lease , after 5 hours negotiations we agreed to pay $5900, after my wife brought contract home I saw the trade car they bought car and made us pay 6000 any way .. I didn't care as long as she was happy ... , I told him(Raymond) our duo for lease payment is 9 of each months , Raymond the finance guy he said cancel the auto payment we take care of it , they didn't send check till 15 and I had to call my bank and asked them give me more time and don't make past duo in my credit report ..... Any way finally we got paper work from new loan from Bank of America . My wife tried to open account but she couldn't and she called the bank today and they told her they send wrong social number and she has to fax new social they will process again. When I went to dealership last week Richard like always super friendly and nice I asked him to find Raymond for me , I wait 10 minutes till he asked me to come to his office and while i was talking to him he didn't even bother to look at me and in the end he pages Richard and asked him about when they did send check ... and then he continue his job not even say anything for the mess he did not even say goodbye I am so sorry but -0- customer service and attitude I don't know what to say.... Dear manager or whoever in charge , you guys may be biggest in SC but you guys have to hired more friendly people read more

Dear Rydell Chevrolet, On May 11, 2019, I purchased a car at Rydell in North-ridge. As you all know, purchasing a vehicle is not an easy task. It is tedious, especially when you have a new career and two small children - you have limited time to make important decisions! Our visit started several Saturdays prior to May 11. I knew that I wanted to purchase a used Chevy Cruze, but I wasn't set on how much I wanted to pay. When I first saw the car I wanted, the price was a bit more than I had originally intended to pay - mostly because this Cruze had a fancy RS package. I was helped by a gentleman named Kamar. He was never pushy, and answered all of our multiple questions. We ended up leaving without purchasing the vehicle on our first and second visit, because I wasn't quite set on the price. I kept in communication with Kamar, who was polite and went above and beyond to answer EVEN more of my questions! Eventually I decided that I would return and inevitably purchase the Chevy Cruze with the fancy RS package. To my surprise and delight, the car was still available, and better yet, the price was reduced by $500! I asked for Kamar again, since he was the one who had gracefully provided us with awesome customer service. Kamar was kind, patient and honest. Compared to Keyes Chevrolet, Rydell reigns supreme with their customer service. Mainly because bargaining is not necessary at Rydell due to their fair pricing, whereas other dealerships, like Keyes, make you feel trapped and suckered in and literally try to add hidden fees right before your eyes! I can say this, because I purchased another car at Keyes two years ago. The experience was much more relaxed at Rydell. Thank you, Rydell and thank you, Kamar! Your team is awesome! I love my car! read more

what a scummy, low life mealymouth experience, particularly with Fred nice job, boys, you teed up one of the lowest experiences, in all my years of dealing with used car junk, used car salesman, operations You boys bring it to the newest lowest level ever possible congrats. whoever is looking at this, The headline here IS BUYERS BEWARE! The major experience with these, guysis move on as fast as you can you're wasting your time their deals don't work don't get sucked in to ther Scam to let you drive it for a week or 250 miles. Hear what comes next. OH. you know and somebody and someone took an car to Vegas , and he went a little over the miles and did that . once they went a little over but we worked with him no problems. Well that's not how it actually works you go out do you feel comfortable you try the car do you want to bring it back and yeah like 10 or 15 miles over well grab your ankles you're screwed. What happens next? Oh wait, you just lied to me. and you buried me in the car. I was supposed to just roll over on this and accept it and i will be happy? Really so now. What, you get to do is to turn your car back in with 1000 miles on it in 90 days and then we can upgrade you to the more expensive car that you don't want.! but they want to sell you this one so don't fall into that trap what a 1893 snake oil salesman. Complete liars smile and at your face all along. S orry new customers I would go anywhere else first and never go here again so let me save you a whole piece of rough road with this review . Joseph Matta President, CEO Hanson Lab Furniture, Inc. 805 795 1400 Cell read more

I went in for a regular maintenance check up. I was quoted a two hour wait, lies, was there less than an hour, awesome! Everything went well thankfully and I was on my way. To my surprise, I drove two...three miles away after my service and found that my rear passenger tire needed pressure. Checked it out and sure enough the tire was completely flat, the tire was losing air fast so I decided to call AAA. While waiting to connect with AAA I was like well, I just left the dealership and this probably shouldn't be happening, let me call them first to see what happened. I connected with my service advisor VINCE and sure enough he knew exactly what could have been the issue. He listened to me, without hesitation or doubt he asked for my location and said I'll be there in 20 minutes. He arrived within the time frame, explained to me what the error on their behalf was, filled up my tire and while the compressor did not top it off, asked if I could drive to a gas station to top me off completely. We did, he completed the job and was so patient and caring the whole time. He offered to buy me a snack for my wait and was so polite and helpful. Errors happen, I understand. But to take accountability, to fix the issue, and be as responsive and helpful as Vince was, I think that surpasses the fact that I was in this predicament in the first place. Thanks so much Vince for all your help. My husband was thankful of your response and for taking care of me til the issue was resolved. We truly appreciate you! 5 stars for your help! read more

I am absolutely livid and beyond disappointed with my recent experience at Rydell! I took my pristine 2024 Corvette in for a seatbelt retractor recall, expecting nothing less than top-notch service. Everything seemed fine until I got home, parked in my garage, and discovered scratches ruining the previously perfect rear deck of my car! When I went back to Rydell to confront them about the damage, they had the nerve to act annoyed that I even pointed it out! Can you believe that? Their first response was, "We couldn't have done that because we were working inside the car." I said, "I'm not suggesting that someone scratched my car - I'm saying 'something' scratched my car." Their response was, "Your car was in the technician's stall the whole time." I replied, "I truly doubt my car was in the technician's stall from 7:30 AM to 1:48 PM when I was notified my car was ready to be picked up." They had the audacity to suggest buffing out the scratches, but I shot that down because some are too deep for that pathetic excuse of a fix. Their response? "Well, that's all we can offer." Are you serious?! I brought in my flawless Corvette for a simple recall, and now I'm stuck with a damaged vehicle! If you value your car, DO NOT take it to Rydell! If they can't treat a brand-new Corvette with the respect it deserves, I can only imagine how they would treat your vehicle. This is utterly unacceptable! I am fuming, and I get more upset every time I see the scratches! read more

I was interested in purchasing a 2016 Chevy Traverse. I did some online research,and after test driving a few,at different dealerships. I decided to drive 40 miles to Rydell Chevrolet. I showed up about 7:45 on Saturday night 12/03/16. I'm sure glad I did! I was met at the door by salesperson Robert Barkulis. He immediately made me feel comfortable.I told him I was interested in the pre-owned 2016 Traverse on saw on their web site. We went out to the lot to take a look at it.He went over a few features of the vehicle.We went on a test drive. It was the one I was looking for! Robert was very friendly and knowledgeable I never felt pressured,he has a great approach. Back at the dealership he introduced me to his sales manager Brian, he was also great! Brian listened and answered all my questions.He found good financing and offered me an extended warranty, which I did purchase since the price was very good for a 2016 Traverse. Once i agreed on the terms of the deal. Brian had his finance person (Benito) start on the contract. He did the paperwork efficiently and answered my questions.Robert also went the "extra mile" helped me by calling the rental car company to pick up their car from the Rydell lot. Thank you Robert,Brian and Benito for staying late on a Saturday night. I would recommend Rydell Chevrolet to my friends and family. I'm very happy with the service I received and got a great deal at Rydell Chevrolet!! read more