1. Rydell Chevrolet

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    Northridge, CA

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    Rydell Chevrolet

    4.2 (1.6k reviews)
    Closed • 9:00 am - 9:00 pm

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    Kb K.

    I rarely leave negative reviews, but I feel other people should know about my experience. I brought my 2015 Chevrolet Express van to this dealership for a cooling system and transmission service and spent over $1,000 on maintenance, expecting professional work and peace of mind. Before bringing my van in, I did not have a coolant leak. Immediately after the service, my van developed an orange coolant leak. When I brought it to their attention, instead of taking the time to thoroughly inspect what may have happened during the service or accepting any responsibility, I was told I needed a new radiator for an additional $1,600. After I declined the repair, the customer service changed completely. The service advisor no longer seemed interested in helping me, avoided speaking with me when I came to pick up my van, and made me feel like I was no longer a valued customer because I wasn't spending more money. As a result of this situation, I've now missed three days of work, and I'm left dealing with a vehicle that wasn't leaking before it was serviced. I'm not asking for anything unreasonable. I simply expected the dealership to stand behind their work, thoroughly investigate the issue, and treat me with respect. Instead, I left feeling dismissed and disappointed. Based on my experience, I cannot recommend this dealership's service department. I hope they improve both their workmanship and the way they treat customers when problems arise.

    My new 2026 Silverado
    Debra Z.

    Vince in the service department was amazing. Very familiar with my issue and solved in less than 30 minutes. Highly recommend

    Z06

    Had a great experience with Rydell Chevrolet Service. My service advisor, Chris Weible, was nothing but respectful, professional, and extremely helpful from the moment I arrived. I brought in my 2026 C8 Z06 for an oil change, and Chris was very quick to accommodate me and get everything taken care of. I was in and out in less than an hour, which I really appreciated. Chris also let me know that my first oil change was complimentary, and they even performed a 30-point inspection on the house. That was an unexpected and appreciated touch. Overall, excellent customer service and a smooth, hassle-free experience. Chris took great care of me and my Z06. I'll definitely be coming back to Rydell Chevrolet for future service. Highly recommend!

    Rydell Chevrolet Certified Service Center, Northridge California
    Victor O.

    When I purchased my first Chevy I heard about the Chevy Family. I didn't quite understand it until I had the opportunity to visit this service center for routine maintenance (oil changes) They offer fair priced oil change packages, the service is relatively fast, and they under promise and over deliver. Most notable is the customer service, upon arrival I was immediately attended and the service rep thoroughly reviewed my needs and checked for any recalls. They walked me through all details, clear explanations and without a rush. No gimmicks. It seems like this service center is family owned and operated. You can tell without a doubt. When I picked up my vehicle, again everyone was very kind. I drove off with a smile as a proud member of the Chevy family. I highly recommend this location for routine maintenance.

    Chevy Silverado 1500
    Viridiana G.

    Best experience ever! Was given an out door price without hassle. Numbers and communication was clear and to the point! I was helped by a gentleman named Juan & I had a million questions & needed that reassurance. Juan took the time to respond to every message & questions. Prior to this I had gone to 12!!! Dealerships and had tried making a deal in Bakersfield CA, only to be ripped off and scammed. When Juan provided clarify with everything I knew this dealership was legit! I'm so thankful for the experience. Especially being a female buying a truck! They are non commission and don't try and hassle any other fees or bulls*** prices. It was a smooth process and straight to the point !

    Like how do you lie in the report under the name of Rydell, how dare you?
    Jennifer Jimin K.

    Another review for SERVICE Department I'm writing this review to share a very disappointing experience with this dealership's service department. My husband recently brought my vehicle in for a brake inspection- we leased from Simi Valley but somehow he thought it was same owner/business but they were nice to still take us in for 6 months check up. But the technician claimed my front brake pads were down to only 3mm remaining and urgently needed replacement -- with a quoted cost of $620. Something didn't feel right, so I decided to get a second opinion at Simi Valley Chevy. The difference was shocking. Their technicians actually put my car up on the lift and showed me in person that my brake pads still had over 6mm of life left -- meaning there was absolutely no need for replacement yet. On top of that, Simi Valley Chevy quoted me $420 for the same service when it actually becomes necessary. This whole situation cost me a lot of wasted time driving to multiple locations, getting re-evaluations, and even caused me to miss my son's soccer practice -- all because this dealership gave me what appears to be a fraudulent or at least misleading diagnostic. It's incredibly disappointing to feel like a customer's trust is taken advantage of just to make a few extra dollars or commissions. If you're considering getting service here, think twice. Go to Simi Valley Chevy instead -- they were transparent, honest, and showed me exactly what was going on with my car in writing and in person. Please read and take this seriously before you become another victim!l yourself!

    My wonderful new car

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    10 months ago

    Only had good dealings with Rydell. Wish they had the vehicle I wanted in stock. Several friends purchased their Bolt EVs here.

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    “I spoke to Bob Torres and told him I didn't want any add ons and wanted to use my own credit union financing.”

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (233 reviews)

    Northridge

    I want to take a moment to recognize Raquel for providing exceptional customer service. She was…read moreextremely attentive, professional, and had a great attitude and personality throughout the entire process. I was very busy and had limited time, but Raquel made sure everything was handled and resolved in a timely manner. Her communication and follow-through really stood out to me. I also want to recognize the wheel technician, a Spanish-speaking gentleman, who did an outstanding job repairing my wheel. He was very thorough, took pride in his work, and truly went above and beyond to make sure the repair was done properly. Raquel's customer service is a big reason why I continue to choose Firestone. There is an American Tire location right next door, and I've been a loyal customer there for years, but the level of service I received from Raquel and her team "AT THIS LOCATION" is what keeps me coming back.

    After initially walking in to ask if they had any availability, I was given a 4pm time slot for…read moresame day inspection of my vehicle. Arrived a little earlier and was greeted and checked in by Natalie. After explaining that the vehicle pulls to the left after a tire rotation was told to sit in their waiting area, and after a few minutes of waiting was walked through and given a very thorough explanation of the condition of my tires and what next steps could be taken. Would absolutely recommend Natalie after the care and consideration she took on keeping me updated on the vehicle. All while keeping up excellent customer service to other appointments, both in person and on the phone. I would suggest calling and scheduling an appointment ahead of time but other than that, it was a good overall experience.

    Rydell Chevrolet - car_dealers - Updated October 2026

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