I used to be a regular here when it was Eye Candy Salon. I moved to follow the original owner to her new location. Jessica retired in December, so it was without question I would return to Eye Candy under the most excellent management of Jacquelyn. She has done an outstanding job of maintaining the high quality service and cool, friendly, atmosphere at what is now Enigma. I really appreciated Jacquelyn's conversation with me and questions on what I wanted, confirming that it was what I wanted and making some suggestions on changes. I really felt like I was coming back home. Working with a new stylist really is a matter of building trust and listening to each other. After two sessions with her, I feel we are on a good track for a long term relationship. read more

My hair turned out pretty cute, but it was disappointing that my stylist, the owner, showed up 10 mins late and didn't seem the most welcoming. Edit* thank you for the kind response and owning it- changed my rating after this positive interaction read more

I went to see Lauren for the first time yesterday, and she is absolutely amazing. Two months ago, a hairdresser in New York gave me a terrible haircut, using thinning shears on my already fine hair, which left my hair wispy and uneven. Lauren completely transformed it. She was thoughtful, patient, and took the time to carefully remedy the situation. She skillfully blended the awkward chunks of layers left by my previous cut and trimmed the ends in a way that added much-needed weight. The result is a haircut that feels balanced, healthy, and much more manageable. I couldn't be happier! read more

Chill spot with great service! I got a cut from Maya that is my new favorite! My hair is fine and doesn't hold much of a curl and Maya specializes in the type of razor shag cuts that I was looking for. She was great in all ways. Highly recommend! read more

Enigma Salon - Textured shag haircut from Maya at Enigma Salon! - Hair Salons Near Me - Reno, Nevada

Recently moving to Reno, my daughter has been looking for a salon to get her hair cut. Unfortunately, Enigma wasn't the place to go. Jacqueline wasn't able to deliver on a $70 haircut. At that price, my daughter should have left with confidence and a smile. Instead she left upset and anxious. Having a kind and sweet disposition, my daughter accepted the haircut, paid and left. She was too embarrassed to confront Jacqueline. Photos and explanations were given, yet nothing was done well. I realize that photos are a guideline, but when the hair looks hacked away and not blended, that's a bad cut. She discussed long layers with Jacqueline, but they seemed to have been forgotten in the back. Nothing really can help her bangs but time. In the mean time, she may have to wear a hat. It's unfortunate when a stylist rushes through a haircut (approx. 30 mins for long hair), charges a large fee and does a bad job. As much as my daughter would like the back layered to match and blend with the front, she will never step foot in that salon again. She's too nervous to have Jacqueline touch her hair again. I can't blame her. I am writing this review because my daughter is too nice to complain. I, on the other hand, think people need to know what they are getting into. read more

I have been getting my hair done here for over a year now, and I am beyond glad I found this salon. My stylist is Jacqueline. Every visit I leave with exactly what I asked for. Great looking hair and wonderful color. My first visit was to get bangs cut in my hair, kinda spur of the moment, I called to see if anyone had and appointment sometime in the coming week. I got very lucky and Jacqueline saw me that same day. They looked amazing. When I decided I wanted vivid color, Jacqueline said no problem! Even when she had to switch brands of color, because I didn't like how it bled out so fast, she listened and we found an excellent solution. I'm so grateful for this place, and especially the wonderful care Jacqueline takes of my hair. read more

I went to enigma for the first time and had Josie as my stylist and I am so very pleased with my hair! The salon is really cute and "homey". Makes me definitely feel like I'm in Reno. I asked to get my previous Balayage dyed all back to my natural color + a subtle money piece in front. Josie made me hair look and feel so great! This is my favorite hair I've ever had and I'll definitely be a repeat client. Josie was super easy to talk to and my experience was really fun. I can't wait to go back. The price is also very reasonable. read more

Enigma Salon - New hair who dis - Hair Salons Near Me - Reno, Nevada

Love this salon. The vibe is so chill and Jackie fixed the damage from another salon and I'll never consider going anywhere else. They listen to you and provide great advice always. read more

I had my hair done by Maya today and she was awesome! She was friendly and I loved my haircut and color. I stopped going to this salon because I live further away now but she's worth the drive read more

I have been getting my hair cut by Maya for years and she is the best. Thank goodness I discovered her not long after I moved to Reno. I have total confidence in her talent. She takes the time and listens to whatever my needs / concerns are at the time and I walk out of there feeling like a million bucks! Book her and you'll be so happy :) Kelly read more

I went to Enigma yesterday for an all over blonde service with Devon and the appointment went beyond amazing!! Devon took her time and did everything right! She took me from dark brown to golden blonde. It looks so beautiful and I have gotten A LOT of compliments so far. Definitely a 11/10 experience and can't wait to visit her again! read more

Enigma Salon - my blonde transition - Hair Salons Near Me - Reno, Nevada

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Maya is the Best!!! I think I got the best haircut ever!!! Definitely going back!!! My hair was really messed up and she fixed it. I get nothing but compliments now. read more

Do not go here !!!! My stylist was so rude and did not talk to be for my entire appointment. Also charged me for a service I didn't ask for! You also have to pay for metered parking, so consider that when booking. I went in for a root touch up. And she barely spoke a word to me and I was there for so long. And on top of that she charged for a conditioning treatment that I didn't ask for !!! She didn't tell me it was an extra $40 like what ??? What a scam ! The only conversation we had was she said I had dry ends so she's gonna add a treatment. She did not say it costed more, she did not even ask for my permission. She said it as if that's just what she's gonna do. How was I supposed to know ? We didn't even talk about if that was something I was interested in. And then CHARGING ME $40 at the end ?? Wow. Terrible service. read more

Don't go to Sonja for hair color. She wrecked my hair. She did the opposite of what I had asked and then I had to go back and spend another 3 hours for her to 'fix' it and it only made it worse, and I got chemical burns on my temples which took weeks to heal. read more

Artsy place of business filled with professionals who take their craft to heart. The location is off of S.Sierra St. Metered parking in front or open parking spots on side streets in the back. Selling 'Eleven' hair products currently along with some other products such as 'Kevin Murphy' & 'Seven'. read more

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Highly recommend. I did not know what to expect on my first hair cut/color appt. Located in downtown where I reside Enigma had excellent references, with hair stylist Jacqueline. Upon completion I became overjoyed by the color and style Jacqueline chose. Since then, I have received compliments!! read more

This place was so awesome. Jacqueline cut my hair and it's literally the best haircut I ever got. My hair feels so healthy and it is exactly what I asked for. Plus the environment is so cool. Nice people, fancy chairs, cool decor, quality skills. read more

Beautiful salon, very nice staff. First time here and she did an amazing job with my highlights and I got exactly what I wanted. Will definitely be booking again! read more

Jacqueline did an amazing job fixing my hair from a bad haircut somewhere. I just love it!

Absolutely love this salon. I see Jacquline H and have done some fun highlights in the past - pink or purple. Recently I started started stripping the fun colours out for a wedding I attended. I receive so many compliments on the final blonde highlights that came through - including one from another hair dresser. The salon is in a great location downtown. Always plenty of parking, and next to a smoothie bar and bar bar. The energy in the shop is always nice and welcoming. read more

I absolutely love this little spot and the hair dressers are very experienced and amazing. After going to several local salons for my long hair care needs this is the best! read more

Thank you so much Jacqueline! I absolutely love my new hair color!!! It was a pleasure coming back to support your new venture. Thanks for going along with my silver mix in idea. You rocked it! read more

Enigma Salon - Loving my new do by Jacqueline @EnigmaSalonReno - Hair Salons Near Me - Reno, Nevada

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Absolutely awesome that Jacqueline took over and rebranded this salon to Enigma - I have been seeing Jacqueline for 3 years! She has done everything from balayage and highlights, to undershaves and hair cuts for me. She's amazing and the prices are incredibly reasonable. Don't hesitate to make an appt! read more

I have been going to Jacqueline religiously for a few years now and she absolutely nails it every time! I couldn't ask for a better undercut artist. I never have any ideas for designs, but she always comes up with the coolest designs off the top of her head. The atmosphere is very welcoming and everyone is always super nice. I love, love, love Enigma Salon! read more

Pretty disappointed that Yelp deleted my last review. Anyway, Jacqueline is amazing, she has cut and colored my hair for years. I highly recommend this salon. Everyone that works here is amazing! It is located south of the court house on Sierra street I love that when I come here I feel like I'm at a friends house rather than in a busy money factory. My hair has never been healthier and I finally had a chance to grow it. Thank you!!! read more

Wow! Josie helped me go from a mermaidy mix of sun-bleached purples, blues and greens to a rich chocolate brown. Did I mention that she achieved this in one sitting? And on fine hair? WITHOUT breakage? What a legend. It took the better part of 6 hours, but Josie was very professional, never rushing through any part of the process. She was also honest about what could realistically be done for my hair and great company through that long appointment. If you're growing out your fantasy hair color or need a color correction, Josie is your girl. read more

Great place! Jaquline is awesome! Great location and atmosphere. Happy to know her!

The worst experience of my life. The owner had no idea what she was doing. I only wanted simple highlights. She didn't do a test strand, she used no foils and just slapped the bleach on my hair in chunks, and used no toner. My hair was completely orange. I went back and said that I didn't like it she had the worst attitude about it and tried to blame it on me. She was pretty rude when we came back in and she was reluctant to fix it but finally put toner on it after I asked her to. Her words "it's because you're shocked that's why you don't like it". While my head was in the bowl she said "if you don't like it I don't know what to say". Made my hair 3 different colors. She reached out to me after I left a review saying she can get me in to lighten my hair more and was acting nice but her attitude was completely different in person. This is not an attack on her, I just want other people to be aware of what they're walking into. Moral of the story I spent $200 to walk out looking worse than I walked in. You don't need to reach out to me anymore Jacqueline, you've done enough. read more

Great service and knowledge of current styles. Jacquie is always up to date on current men's styles and brings in a lot of new products. Very friendly staff and easy to schedule with! Highly recommend! read more

Maya gave me the best hair cut I've ever had in my life no joke. I have super fine thin hair and for the first time I was about to get layers and my hair actually looks full!!! read more

This place is great. Never been disappointed with a hair cut or bleach/dye job they've done.

I'm so happy these guys exist! Jacq is the only person I trust with my hair. She always cuts it just right and I never have to tell her what to do! It's so cute in here too! I literally love everyone that works here! So freaking happy for Jacq! read more

Enigma Salon - Hair Salons Near Me - Reno, Nevada

i've been going to this salon for over a year now to see my stylist josie! the atmosphere here is very welcoming and inviting! i would definitely recommend josie to anybody getting non traditional cuts, she has been helping me grow out/style my mullet since i had a buzzcut!! i have no doubt that everyone at this salon is super talented read more

Enigma Salon - Hair Salons Near Me - Reno, Nevada

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Good cut, quick, like the price. Same girl as last time but new ownership and name. I like to get a beer Nextdoor afterwards

I and my sister have not been to your salon but we WILL be going as soon as possible...your suggestion for a dreadlocks salon artist was on point(jesika m) and you really hit the the nail on the head with your simple but direct way on porpoising your business on the web..your site is distinct and has a go get em vibe that yells for a chance no matter what with a go get em attitude for lack of a bettter word you guys have a luster that otherwise would disable any other thoughts to use another stylist or salon...you have an awesome attitude to directing people to other competition without a bat of the eye that shows me that you are stable and try not to fake what you can do and fail at a job that can be otherwise done better by someone else that makes me feel comfortable to know your professionalism knows now bounds and your business structure is well kept with the upmost of integrity your salon and work ethics are of the highest regard in my book pleased to have even spoke with you and not kept my hair problem an enigma. read more

Love this salon! It's really hard to find someone who can cut curly hair, and Jacqueline does an amazing job! Love the service. I am always satisfied when I get my haircut here! read more

Josie V does my hair, she's absolutely amazing! I feel like my hair went to heaven and came back whenever I go in to see her. She keeps her workplace very clean and tidy, she is very pleasant to talk to, she is basically a hair Angel. I feel so lucky to have her as my hair person! 1000000000 out of five stars for Josie!!!!! read more