Called to make an appointment- greeted with "what do you want?" Never EVER going back. Work is 2/5 quality.

This was the worst nail experience I've ever had and I'm 62 and I've been getting my nails done for 40 years. I had dipping powder on top of my real nails (picture with French manicure) and the woman at the front desk suggested I try bio gel instead because it's better for your nails. She proceeded to shove a plastic tip under the dipping powder and rip the nail off. She did it so quickly I didn't realize until she was on the third one that she was taking my whole nail and just leaving the short nail bed. I said "THOSE WERE MY REAL NAILS! I guess you should just file and paint them now. She tried to put tips on but I refused. Picture with pink nails is what I'm left with. Then the woman doing my pedicure cut my big toe, so bad that it bled for at least 15 minutes. You can see in the picture that there's caked on blood all next to the side of my toenail. And they charge me $88 for this. They should've paid me $88 for damages. I will never go back to this place and I would suggest that you never go there either. read more

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A pretty standard nail salon. Came in on a Saturday afternoon for a mani & pedi & they took me right away. Depending on the available services, I got both done within 1-2 hours. Services I chose: - Mani - bio gel, square shaped, 1 solid color, no massage - Pedi - gel, after previous gel removal, standard massage & callus removal - Drinks - Mimosa of choice Mindy did my mani & she was sweet to offer me a drink. I'm usually picky with my selection, but I walked in knowing what I wanted already. No problem with my service. They could use a little more entertainment other than music, but overall relaxing on their massage chairs. read more

Encore Nails & Spa - Bio gel - Nail Salons Near Me - Ventura, California

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I had a deluxe pedicure and it was definitely worth it. One of the best pedicures I've had and I love the atmosphere very relaxing.

Works too fast, cuts cuticles, and has ripped a handful of my natural nails due to improper removal. I used to go here frequently but stopped. read more

Please DO NOT go here. I am not one to leave one star reviews but my experience here was so terrible. I came in for a mani/pedi with my best friend. We came in on our appointment time and waited for an additional 20 minutes as they were busy. The pedicure I had was terrible. My skin was clipped multiple times, one time so much so that it would not stop bleeding and the man doing my pedicure aggressively rubbed white powder into the cut to make it stop bleeding. My manicure was the same thing. Four out of my ten fingers were clipped with one bleeding so much that it needed powder as well. The salon itself was incredibly dirty and I was very worried about infection. My finger nails were shaved down so much that once the gel polish was applied and sitting under the light, my fingers felt like they were on fire. My fingers and toes ached for days where the skin been clipped. Please save yourself the pain. read more

Encore Nails & Spa - Clipped finger that wouldn't stop bleeding and had powder rubbed into the cut to make it stop, leaving the entire cuticle bloody. - Nail Salons Near Me - Ventura, California

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First of, I had an appointment @1030 am, they did not take me in not until 35 mins later. The daughter of the owner helped drill/clean my nails before my acrylic fills. Not sure if she was ever certified or licensed to do it? While she was drilling, I kept telling her that it hurts and it was burning, but she continues with drilling and doesn't have the etiquettes to apologize. It scraped my skin off. Very Rude ! Bad customer service.Will not ever return or recommend this place. read more

Encore Nails & Spa - Scraped skin - Nail Salons Near Me - Ventura, California

Mindy is the bomb. Fast, efficient, fair price, and beautiful work. They serve mimosas and water as well, and it's just the best place. read more

They did a great job with my full set of nails and pedicure. I got the deluxe pedi which comes with a scrub and hot towel treatment along with callous removal. I went with French tip gel. I was very happy with the results. I went in with a pic of how I wanted my nails to look and they matched it perfectly. I was extremely impressed with the results. My only critique would be that there are some sharp edges on some of the nails which I'll need to file down when I get home. read more

Encore Nails & Spa - Full set nails - Nail Salons Near Me - Ventura, California

READ THE RECENT REVIEWS FIRST. In a post-COVID world, that's the best way to see what's really going on somewhere. I wish I would have before coming in. Like many others, the pedicure at this place left me gushing blood and nervous about infection. The woman tried to make it my fault and said she "had to do that to remove the ingrown." They had to keep adding bandages and hydrogen peroxide to make it stop bleeding. NO NAIL SALON SHOULD LEAVE YOU BLEEDING. The worst part is that they still charged me full price. I tried to push back but I was just so ready to leave. Except for the woman who did my hands, who was kind but not very skilled, the staff are only friendly to regulars. They were talking very loudly in another language and the woman who did my pedicure didn't even look at what she was doing most of the time (hence the injury). There is an atmosphere of apathy that is incongruent to a business providing a service. The facility is certainly not sanitary either. They don't ask that you wash your hands like most nail salons do nowadays. The nail files have buildup from OTHER PEOPLE'S NAILS, the towels looked gross and the tools were just thrown around. You can tell when a salon takes safety seriously and this place did not. I implore anyone reading this to please go somewhere else. This place is dangerous, overpriced, and will leave you filled with regret. read more

Staff was nice. I went in on a slow day and got a pedicure too. This and a pedicure for $93. read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

Don't go there!!!!!!!!!!!!! The Service is gross! They so mean. They left on you in the language. They didn't take down my nail polish before, and they were upset at the end of telling them I had the red nail polish underneath! It is a place under all criticism. There are many more places to do nails, don't go to this place! read more

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I came in at opening and got in right away. Mindy put on a full set, I didn't like it---i want a coffin shape, but didn't know I had to ask for that shape at the beginning. The nail has to be a little bit longer for coffin to look good--- she still soaked it off and put on another set for me. I didn't want to be THAT person; to complain about nails is awkward at times, but she went above and beyond and re applied my entire full set . And I was so happy when I left, As you can see why in the picture. So anybody was thinking about coming here, especially how they adhere to Covid guidelines, you will be satisfied! I guarantee you 100%. Thank you Mindy and Vinh!!!!!!! read more

Encore Nails & Spa - I wanted to post a picture because this is the most exceptional manicure I've ever had. But Mindy was even better with her customer service - Nail Salons Near Me - Ventura, California

5 stars. They got me and the bestie in when we called Sunday morning for 2 pedis without appointments. I just moved here and we need a new local (to me) spot to frequent. I sure loved all the diamonds and jewels everywhere and the white glove service for the beverage offering. They did a great job and it was a good value. We'll be back! read more

My daughter and I called beforehand to ask if they did nail designs. They allowed us to send the photos and confirmed they were 100% capable. This was NOT the case. Top it off, if you don't like your design, they'll get offended & begin speaking in their own language making you feel even more unwelcome. When I mentioned the design didn't look like the photo & requested to do a solid coat, the owner shoved her hand back at me. Mindy, owner, is very unprofessional and was the one who helped me in her Camarillo location. We assumed the ventura location was a different owner, but when we arrived, it was her. Same experience and left so annoyed. If I'm going to pay $60 for a set, you better not make me feel like you don't want my money! Never again. Find someone who respects you. Not surprised the Camarillo location closed. read more

Pro's: 1.Free beverage (water, soda, mimosa, etc.) 2.Sanitary *Pedicure bowl liners- my favorite *Sterilized tools *Nice Staff 3.Nice Décor and atmosphere 4.Nails came out looking really pretty and vibrant 5.Acrylics had exactly the shape and thickness I wanted 6.Pedicure massage was nice 7. Open later than most salons 8. MOST IMPORTANT-when the nail tech filed down my nails and took off the polish, he found a discoloration. He told me if it was green it was bad, if it was black or any other color it was okay. He continued to file it down and sanitize it and spray it with alcohol and then replace the nail and then paint it etc. Cool. (but see #4 below) Con's: 1.Small Salon 2.Forgot My drink (but they did ask what I want, ha ha) 3.My acrylics that had clear/silver glitter on them were very rough on top and I had to have them fix that before I leave and add another coat of glitter before I left because you could see through the nails and the layers of fill. 4. MOST IMPORTANT- I was super nervous about my nails now that I knew I had had a fungus. I knew nothing about it and had never expected that before. I don't blame anyone for the fungus as I know you can get it when moisture is trapped under the nail and if you go for a while with acrylics and get fill over fill and not new nails and if your nail lifts between fills etc. HOWEVER, while looking online, I stumbled upon the green fungus the nail tech was talking about "Green Nail Syndrome". I freaked out and popped my own acrylic nail off to make sure that my nail was fine...IT WAS NOT. It was in fact green. not black or any other color. IT WAS GREEN AND THE NAIL TECH HAD SIMPLY BUFFED IT OUT AND PUT ANOTHER NAIL ON TOP OF IT. Just to be on the safe side I took off all of my acrylics that I just paid for and treated the one nail with antibiotics and alcohol until it resolved. *To be clear, I did not get this fungus here, nor did I probably from anywhere else. I am just upset and disappointed and felt that they hid the actuality and importance of this fungus in order to put an acrylic on it and get the set done and get me out of there. I was relying on them for honest opinion and information as they are the experts, not me.* I am super bummed about this because could have been my new salon. I was super excited. I am giving two stars because there is obviously talented staff based on pictures here in Yelp, it is clean, pretty, and I really wanted to like the place. read more

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Unfortunately I have to post this negative review... when I arrived I was promptly greeted and the service as a walk-in was fairly quick. The nail tech was very polite however after 2 days one finger started to chip so I touched up the edge with a different color and now today 3 days later, another finger is chipping. Don't get a manicure expecting it to last more than a few days. Don't waste your time and or money! Updated to include photos of more chips of polish gone on day 5 after manicure. Went back to the salon and received an apology that I was not told that a manicure would not last. I requested a gel polish and am now totally satisfied with my manicure. I was charged the additional fees for the gel $15. Hopeful that my manicure will now last 2 weeks. read more

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Tracy did my pedicure and she was wonderful. (Which is why I gave them 2 stars instead of one.) Now, I have never left a bad review before, but the manicurist cut 4 of my cuticles until they bled. Even worse: he did not apologize or even acknowledge it. He applied styptic powder to stop the bleeding...which would have been fine...but he used the same tool he was just using to clean underneath my nails to scoop up the powder and pressed it into my bleeding cuticle with an ungloved hand. So unsanitary! I told him it hurt and he told me to relax. At the end of the manicure I showed my manicurist my cut cuticles. I asked him to be careful (due to high risk of staff infection). He laughed. The way he handled this situation from start to finish makes me think that this is a common occurrence. Proceed with caution. read more

Based off one visit- Gel Mani- I got them done 3 weeks ago and only the thumb chipped last week which is great since they were already growing out. Price- eh slightly higher than others i think I called for same day appointment and they were busy but had time to see me. Wait time was 40 mins later than expected, which could be a problem if i had a meeting or appointment after. I'll def go back- mainly interested in their removal process for Gels. read more

Encore Nails & Spa - Gel Mani 22 days later - Nail Salons Near Me - Ventura, California

The mom and daughter staff are wonderful people and make you feel comfortable. The place is pretty and clean and the customer service is fantastic. The one star is because the lady who did my pedicure dug out my toe nail, cut my skin too low and it caused an infection that lasted a week. It was super painful and it has taken the entire month of July for my big toe to heal. I didn't know how bad I was injured until after leaving. I had scabbing, throbbing and a lot of pain! I would have gone back a million times if not for this experience and now reading the other comments, I see I'm not the only one. I paid over $300 to get a horrible infection. If you go, say no to the pedi! read more

I come here twice a month & they never disappoint. I take any nail tech available & they're all very good, but Tracey & mindy are my go-to girls. they take me walk in every time. environment is very clean & welcoming. read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

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I had the most awkward, and somewhat rude experience here last weekend. 4 stars for the actual pedicure, but the rude manicurist brought it down to two stars. I came in for a spa pedicure and they sat me in a chair right away. I waited for about 15-20 minutes before someone came to start my pedicure. She walked up and did not say a word to me. Not even a "hello." She said something about me being on my phone to the other ladies. (I was texting my babysitter, btw.) Not really paying attention, then "BAM!!!" She flippin' slapped a fly into my shin. She whacked my leg so hard, it seriously took me by surprise. I'm not sure what was worse--getting roughed up or having fly guts all over my leg :-/ She never said one word to me. Not even an apology. Needless to say, I won't be returning. read more

Saturday's pedicure turned into Monday's ER visit. I developed an infection in my toe that spread to my foot and ankle. Currently unable to walk and on antibiotics for the next 2 weeks. I have to see a specialist next week to take another look once the swelling goes down. Be careful! read more

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Gorgeous new nail salon with great customer service. They even offered me beer or wine. I made an appt and was in and out in about an hour for a deluxe pedicure with Ivy and gel manicure with Lily. read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

Tyler and their other employees went above and beyond to make me satisfied before I left today. I almost started crying because I was so happy. I'd give them 10 stars if I could! On top of it all I was just a walk in and took me in right away. I walked in telling them that I haven't gotten my nails done in ten years because my old nail technician started using a product that would literally burn my nail beds which inturn distorted my nails for many years. Lucky I came to encore nails because they had figured out what they were doing wrong which was causing me so much pain. If it wasn't for encore figuring out the problem I don't think I would have ever been able to pamper myself by getting acrylics again. So thank you again Tyler for making me feel comfortable and giving me faith/trust again! You guys are the best! I'll definitely be returning on a regular basis. I love you guys!! read more

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I think a 2.5/3 is a fair assessment of this place. I got a pedicure and I think she did good job. I'm pretty happy with how it they turned out. My manicure was a different story. The lady who did my nails seemed really nice but she accidentally over clipped my cuticles in multiple places and they couldn't get the bleeding to stop. She also cut them super short which I didn't love but it looked ok. After 4 days all the gel tips started chipping. I've never experienced that before so I'll never go back. Pretty disappointing. read more

Encore Nails & Spa - Chipping nails after 4 days - Nail Salons Near Me - Ventura, California

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Been going to Encore on and off for 5 years and it's gotten worse. First the Camarillo location and now the Ventura one after they moved. Mindy is the only one worth going to for dip nails. Each time I've gone to anyone else there, I end up with drilled-down raw nails to remove the dip, and uneven or chunky dip nails that are never the shape that I want. Ask for almond? You'll get oval. As for squoval? You'll get square. Even with photo references, they always look horrible, misshapen or chunky. They are polite, but also take almost everyone regardless of if they have time, so I've also had appointments where I've had to share a nail manicurist with other people at the same time. read more

If I could give them 6 stars, I would. My normal place was not answering the phone & I like appts, not walk ins. It was a blessing in disguise because Encore is my new nail place after my amazing experience there. The ambience of Encore is like a spa & the workers treat you like it. I got acrylic nails with white power & a gel pedicure. They did an amazing job, and took the time to make sure my nails & toes were perfect when I was walking out the door. Very enjoyable & relaxing experience, everything you are looking for in a nail salon. read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

They are open guys!! Just call to make an appointment. They are sanitizing, masking and social distancing and doing it all outside. They didn't gouge on prices, they're still very reasonable and they did awesome on my nails. Thank you Encore! read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

It was slow on the Sunday afternoon I came in here, and they almost turned me away, but then decided to let me in, and the people working were all nice. But this place was not what I was expecting. The ambience and space itself left much to be wanting. The woman doing my pedicure cut my nails really short, and unfortunately made me bleed on one of my nails. I've been trying to find a solid place in Ventura for a basic, consistently good, pedicure and I will continue looking :) read more

We had the best experience at encore! They took such good care of us during our visit. We drove down to Ventura from Santa Barbara, and were mediately greeted with an icy cold grown-up beverage. I had a Stella and my friend had a Mimosa. They also had a nice assortment of snacks including many kinds of chips and chocolate bars. But, best of all... They had some of the most amazing nail colors that we had ever seen! It was hard to choose because there were so many beautiful colors. We were able to get a dip manicure and a spa pedicure at the same time. The chairs were some of the most high tech and most comfortable massage chairs that we had ever seen. Also, my friend was able to get an ombre powder dip, which we had never seen before. It turned out so cool! Thank you for taking care of us, Encore! We will be back. read more

Encore Nails & Spa - Happy Feet!! - Nail Salons Near Me - Ventura, California

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they use to do a great job before it seems their attention to detail changed good customer service, not so great nail techs anymore read more

Encore Nails & Spa - nail polish all around - Nail Salons Near Me - Ventura, California

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Thank you Ken. My nails look great and I appreciated how nice everyone is in your shop. I drove from Camarillo after seeing photos of your work here on Yelp. It was totally worth the drive. Kelly read more

Encore Nails & Spa - Glitter, gold foil, & flowers on clear nails. - Nail Salons Near Me - Ventura, California

Amazing job by nail specialist, VAN. Thank you! Gel manicure with matte - OPI #164. She went above an beyond to find the color I wanted-- so sweet. Would give 5 if cleanliness was top notch. Though, overall it was a great experience. read more

Encore Nails & Spa - OPI 164 - gel + one finger matte - Nail Salons Near Me - Ventura, California

Fast and well done gel mani and regular pedicure! On and out in 45 minutes (with appointment). Three weeks later and my nails still look great, can't wait to go back soon! read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

I regularly visit Encore Nails and Spa and see Luan. I've been a loyal customer/client/friend of her for many, many years because she is the BEST. The staff at the salon are very friendly and always offer customers a complimentary beverage (champagne, wine, cold beer). You can receive a full service including, but not limited to, manicure, pedicure, waxing (including nose nostrils), in a relaxing and extremely clean setting and comfortable environment. When the manicurist works, they use new nail filing (never the same one on another customer!). I highly recommend Luan, Encore Nails and Spa. You won't be disappointed. I give Luan and the entire staff 5 stars! Check them out. They encourage Male customers too!! read more

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Had a very disappointing experience here. They quickly had my daughter and I seated and proceeded to have us both put our feet into scalding water! After adjusting our water which ended being to0 cold, left us just sitting there for a half hour before starting on only one of us. We came into together and told them it was my birthday and asked if they had time to do us at the same time. They never came over and acknowledged us or apologized. Even when I complained to the manager upon paying, still did not apologize or compensated us. 2 Pedicures and $80 later....NEVER AGAIN read more

They don't take credit cards and only use Venmo and debit cards. We did not know this until afterwards when it was time to pay. Me and my mom spent about 30 minutes trying to download and make a Venmo account with their slow internet connection. The owner should have had a sign up saying that they only take Venmo and debit cards but they didn't. It was very inconvenient and poor business ethics to not have a sign to let their clients know ahead of time that they don't take credit cards. read more

After drying for 25 minutes... polish was thick and top coat was not a top coat, but a base coat. Unprofessional behavior and shoddy work. $62 down the drain. read more

Encore Nails & Spa - Nail Salons Near Me - Ventura, California

I've been going to Encore Nails for about a year now getting dipping powder and while most of the employees are extremely sweet, I've always felt either rushed out or sat waiting for service for hours (after making an appointment). I've been getting dipping powder and they've been using the drill much more than soaking my nails off when I get a fill and my real nail is so thin there's almost nothing left. When I asked if they could soak it off like they're supposed to because I have almost no real nail left, they told me I wasn't taking enough calcium vitamin.... How offensive! My nails would be as strong as my toe nails if they didn't grind it down time after time. Very disrespectful and unfortunate. read more