Good experience with Allen trading in my car and buying a new one. No sketchy sales tactics to be found. Pricing is good so you are not trying to negotiate down thousands of dollars to get to a fair price. Do your research and you will have a good experience and get a good deal. Reward dealerships like Encinitas Ford that are playing fair and don't give your business to the bad ones (that shall not be named but we've all been to them!) read more

Best car dealership in San Diego County! Andy Hutchinson is The Best. Honest. Cares about his customers. Good quality cars & trucks. Made the entire experience easy. He has my business for life! read more

Very professional and nice people work at this dealership. I found a used Ford Edge on Cargurus that really interested me, and they helped me purchase it. I live in Los Angeles, so the deal was different than your typical car-buying experience. However, they made it easy. Dan Rocco worked with me on the phone. Jay Garcia facilitated my sister (who lived close by) test driving it, and Rick Padilla had me in-and-out in less than an hour when I drove down to purchase it. The manager even came out to meet me! Several people from the dealership have called me since to make sure I was satisfied with the experience and the car. Overall a really great experience. read more

I want to give a big shout out to Andy in sales and Kevin in finance. We went up this past Sunday to look at a used F150 we saw online. I called to make sure the truck was still available they said it was so we headed up from San Diego. They had the truck right in front waiting for us when we got there. Andy took us on a nice test drive and was very personable. After the test drive and deciding we liked the truck (which was after many trips back and forth from Andy's office to look at the truck to make sure it's what we wanted) Andy was very understanding and helped work out a deal that fit our budget. Kevin had all of the paper work ready to go so the final steps of signing everything was very easy. On top of their great service, we had thrown a tough situation their direction when dealing with the vehicle we traded in. We can't thank them enough for taking on the task and working so hard to get it taken care. I highly recommend Encinitas Ford! read more

After giving them a third chance from what I understand is new service management I have to give them 5 Stars they went above and beyond to accommodate me and my problems. From General Staffing to the service Staffing excellent care! I didn't like the result that I got but that's just because I thought it was worse than what it was and they were right. Definitely going back to them from now on! read more

This is a great dealership with very helpful and friendly staff! My husband and I had an excellent experience purchasing a Ford Explorer from them. We worked with Austin Webb, who was very knowledgeable and helpful without being pushy at all. Austin made our whole experience stress-free and enjoyable! We also worked with Doug on the finances, and he was very professional and friendly as well. We would definitely recommend this dealership to anyone we know interested in top-notch customer service for their next car purchase! read more

Met Will as I walked on the lot. It was like running into a new neighbor. He was friendly, informative and casual. I told him I was waiting for my wife who was shopping and only had a few minutes to look. We exchanged information, looked at a few cars. He introduced me to Kevin...We talked about features and my budget. I left the lot with a good feeling. Kevin sent all the specifics via email and confirmed the really good deal they were offering. I returned the next day with my wife. We test drove the car that we were interested in. My wife picked a color and model we both liked and after a pleasant meeting with Kevin, we drove home, happy with our experience and our new car. I am a fan and would send my family and friends to Kevin & Will. read more

We had a awesome experience here. It was my first time buying a car from them and Oscar Morales and Lindsay Friedman were so helpfully, They are the reason Charlie had bought 4 cars from him now. He keeps coming back because of the service he has gotten each and every time, they have handled car buying and financing with great respect and very professional. We just want to say Thank you again for the most wonderful experience we could very ask for.. We will be back to buy our next car from them too. Charlie Richardson and Ruth Paschal San Diego read more

I had a great experience finding my new Focus EV and want to thank the folks at Encinitas Ford, especially Kevin Sale. From the first moment I stepped on the lot Kevin was attentive but not pushy, he respected my wishes and provided just the right amount of information and surprised me with follow-up emails including information which I didn't realize I asked him for. Great follow-up, Kevin! All the folks there have been friendly and helpful. Thanks for the great deal and my sweet new ride! read more

Encinitas Ford - This little beauty is now my sweet ride! Thank you Encinitas Ford and my sales guy, Kevin Sale. - Car Dealers Near Me - Encinitas, California

I bought a used vehicle from them a few weeks ago. The salesman Austin was great, no pressure, very professional. The pricing was by the book, not much room for negotiation because it is a larger dealer. The finance lady was nice and the process was easy but she tried hard to sell me on an expensive (nearly $4k) protection plan. All used cars they sell come with a 30 day, 1000 mile warranty for free. It was a quick and simple transaction, nothing really stood out except for Austin the salesman who was really cool. So why 5 stars? Because of the great service! On the way home I couldn't get the Bluetooth to pair, then I spent the next 2 hours in my driveway watching YouTube videos, reading the manual and basically yelling at the car. I called Austin and told him the Bluetooth wasn't working and he was apologetic and told me to bring the car back in. The next day I bring the car back and they can't get it to pair either so they have to send it to another dealer (I didn't buy a ford). It takes a week but they replaced an expensive (free of charge) telematics unit and now my Bluetooth works as it should. A few days later I am looking around under the hood and notice a slight coolant leak. I call Austin again and he arranges me to bring the car back in. This time I was dealing with the service manager Sandy who was an 11 on the scale of 1 to 10 of friendliness. They have the car for a few more days and wound up replacing a leaking thermostat housing (free of charge). Now everything is perfect! Encinitas ford stands behind their product and they really go above and beyond to make the customer satisfied. I can't blame them for some slight issues with a vehicle that just came in from a trade, things happen in older vehicles and neither issue was something that was easy to notice in an inspection. They provided outstanding customer service and support. I would recommend this dealer to absolutely anyone looking for a new or used vehicle (ask for Austinl and I would definately recommend their service department and Sandy if you have a Ford. read more

On 12/12/18 I purchased my 2. New Ford Explorer from them. Came all the way from La Jolla to repeat the positive, previous experience I had with this dealership. Different Sales Person, different Manager, but still the same attitude. No wheeling, no dealing, good knowledge of products, excellent follow-through with commitments. Andy Hutchinson was my Salesman this time. I can see why he was named "Salesman of the Year", repeatedly. Marla Schmitter read more

I will never buy another car from Encinitas Ford, Purchased a commercial car and advised salesman Nate AND finance rep that i would need commercial plates. Both assured me they would take care of it, billed me for the DMV fees AND held the vehicle 3 days for the weight certificates. 6 months later still waiting for plates, receive my DMV reimbursement as Encinitas Ford DMV rep Irma was not able to assist in that process as well, and was very rude when spoke to her of our issue. I ended up having to pay for vehicle IN FULL myself just to get commercial plates. Once car is sold they don't care about the customer or accept any responsibility for their actions. Was planning to buy a 10 car fleet but will now go else where. Suggest you do the same. read more

One of the most aggravating experiences in a long time. I now know why I detest the car buying process. I called the dealer on a Saturday to inquire about a car being advertised on multiple car buying sites as well as their own. I was told by Bruce that the car was available and he invited me to drive it. My response was that I was busy on Saturday and would like to see it on Sunday. I asked if he would be there on Sunday and confirmed that he would. On Sunday I verified on their website that the vehicle was still available. I called to speak with Bruce and was told he was not in. Within a short period of time I received a call from a Michelle and an Austin who both left voice mail messages wanting to make sure the vehicle in which i was interested was available when I was coming in. I called Michelle back and she said Bruce was not in, but she could help me. She advised me that the vehicle in which I had interest was available and would be pulled up front when I arrived for my appointment. I left for the 30 mile drive from my house to the dealership. Upon arriving I asked a salesman that I speak to Michelle and I waited shortly until she greeted me. She immediately said that her assistant Austin would be helping me. I met Austin and he took me outside and asked what vehicle interested me. When I replied, he said he thought it had been sold the day before. I said that seemed odd because Michelle had told me that it was available. When telling him I didn't appreciate being told one thing and finding out another, some other salesman joins Austin to make a pitch to me for some other vehicle. I promptly left and about thirty minutes later went on the dealership's website to see if the vehicle was still being shown as available. As I am viewing it a new window opens which states "I'm online, how may I help you? Jennifer." I inquire as to the availability of the vehicle. She says "yes" it is still available and asks for my name. I give her my name informing her that I was just at the dealership and had been told that it sold on Saturday. She says she will have to check the inventory and will get back to me. She didn't call back and unfortunately I missed a call from an Andy who left a voice mail message validating that the vehicle had been sold on Saturday, but I should come back in because they have other vehicles that I might like. Does he really think I want to deal with a firm that misleads people after I drove over sixty miles and wasted nearly two hours of my time? read more

So refreshing from start to finish! My son called ahead and spoke with Larry who had the Explorer ready when we got there. We didn't need to even test drive as we had already done so at a couple dealerships. We went right to negotiations. Jeff the Sales Manager got involved as well but they were both very professional and did work with us to get a good deal. They were very nice and laid back and made it a very nice experience! Not the situation we had at the dealership in Poway, hence why we didn't buy from them and went to Encinitas! Glad we did! Lindsey in Finance was very nice as well. Told us about the options but didn't pressure us to buy! Very happy with the experience we had there! Only 4 Stars because ad was a little misleading regarding rebates. We still got most but not all of them! read more

From the moment I purchased my car through my services throughout the year, Encinitas Ford is consistent in their customer service and delivery on results. My car is always handled with care and precision and I can't thank the Encinitas Ford team enough. read more

I am happy with the my new vehicle. I found what I was looking for online and called and scheduled an appointment. I went and test drove the vehicle. No pressure to buy or they didn't try to sell me anything else. It made it easy to make the decision to purchase the vehicle. read more

Spent an hour and a half waiting for someone to talk to us... we even had an appointment! When confronted, the admin told us that they were very busy. Well, we were busy today also... but apparently it only matters when they are.. we left and bought a truck from El Cajon Ford... where customer service is always a priority! read more

Took my car in to Encinitas Ford yesterday to trade it in and get different model. Allen Kessler my sales associate and he did a great job. Everything went very smoothly. They gave me what I wanted for my trade in, and made me a great deal on the car I got! If you're looking for a new or used car head to this dealer. The experience was great from when I walked in the door, to test driving the car I wanted, and into financing a good deal with Kevin Burns. I highly recommend this dealership! read more

Great service when buying the car and follow up for satisfaction of my purchase. Daniel and the service department have gone out of their way to make sure the purchase went well. There was a small thing that needed to be fixed after I noticed a small pull to the left when breaking. The service department rectifies it right away. Again, superb service all around, from browsing, to buying, and follow up satisfaction. I wouldn't hesitate to recommend Ford Encinitas, and specifically Daniel, to anyone looking to buy a car. read more

Been coming here for over a decade now for both service and to buy a new truck My previous truck I had for 12 years because I took care of it. Well, actually that's a lie...I personally beat the heck out of that truck, but paid *someone else* to take care of it. I regularly brought it in to the Encinitas Ford Service Dept for oil changes, scheduled services, brakes, and tires. The vehicle never once let me down, and the consistently good service lead me to buying a new truck from Encinitas Ford a few years back. They gave me a very fair deal on exactly the model I wanted. I'm writing this review now because: - I was considering using a different Ford Dealership closer to where I live, but after looking into it (reviews, talking to them on the phone) I'm thinking "why mess with what has worked well?". The affiliation of the service department at some Ford Dealerships seems a bit suspect. -To share the fact that a dealership that takes a long-view by providing an affiliated, quality service department, can see that translate into sales over the years. read more

We moved from Bay Area to Encinitas and have been highly disappointed. Poor customer service, no car wash after service, and a very long turn around time. read more

I like to research so looked for the vehicle everywhere. Other dealers had lower prices and more inventory online, but I figured I would give the locals first shot. Mary Ann and Rick had us onto exactly what we wanted in no time. And, it wasn't listed on anybody's inventory in all of San Diego! They guided us through the best way to get a final price far lower than all the other ads. It was quick. They were pleasant and kept our best interests a priority. I have to say, it was the best car buying experience I've ever had. read more

Came in for an oil change and experienced great service. They pointed out things that need to be done but no hard sell. Service tech Sandy Bergstrom was super friendly. The cost of the oil change was surprisingly less expensive than previous oil changes at pep Boys. read more

Could not have had a better car buying experience... and at my age I've had a lot of them. Late on a Sunday I pulled in as Allen Kessler was lowering the American flag and folding it up... I asked hey are you guys still open..? Sure he said we've got 45 minutes until closing..! Real cheerful and real helpful. Most salesmen are mentally out the door at that time of day but not Allen. We located the exact truck that I wanted.. OK that was pure luck but I was stoked.. We agreed on a super deal on a 2018 F-150 XL and unbelievable financing in those 45 minutes. I came back the next day to finish up with Allen and Lindsay in finance. I never felt pressure to buy or to get extras that I didn't want or need. They had never shipped a vehicle to Hawaii before but we arranged it together in no time over the phone and they know how to do it now. I could never have found this perfect model and deal in my home state and feel very fortunate to have driven on this lot when I did. I kind of consider Allen a friend now as he was so courteous and friendly from start to finish. Can't recommend enough from my end..!! read more

So buying a car at a dealership can be stressful and dealers can seem pushy. Exact opposite from the moment I stepped foot on the lot here. No one bothered me immediately and I was able to find the Expedition I found online. When I was ready to speak with someone Shane was there to ask if I needed help. He was very informative and the exact opposite of a pushy salesman. I could tell immediately he wanted to work with me not try to force sell me. After our test drive we sat in his office, crunched numbers and he understood no decision was to be made until my wife showed up. He could tell I wasn't happy with the trade in value they offered and was completely honest from the start. He even went online to show me what people were selling the same cars for online as a private party. He did everything he could to make me feel comfortable. He was great with my wife and even better with my kids (takes patience). The team here did all they could to make us happy with the cost, trade in and service agreement. I ended up trading in my car and drove off the lot with that feeling inside you hope to have when you make a large purchase. Kevin was great with the paperwork, efficient and my son was able to "sign" some papers too. I would recommend this dealership to anyone. Went back today with a brake light issue (1 out of 5 bulbs were out) and they fixed it in 30 minutes and replaced all 5. Thank you Encinitas Ford for all you did and the great experience! This is what buying a car should feel like. read more

Encinitas Ford - Car Dealers Near Me - Encinitas, California

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What a great day. Hoped to leave with a new Fusion and thanks to Frank and the rest of the team we were in and out with our new car. On side note thank you Frank for the restaurant tip after our deal. You were dead on. When we get around to the next car this fall... Will be giving Frank a call for help again. Thanks again evwryone. read more

Maryann and Drew got us into an all-electric Ford Focus. They are as nice and helpful as can be. Simply stated, these people are decent human beings. They made leasing a car so much less stressful! Kudos to them! read more

Thank you, Allen Kessler, for your time and knowledge you shared with us this weekend. Shortly after arriving, Allen showed us the vehicle we were interested in purchasing. He also took the time to think "out side the box" on other vehicles that might work for our situation. Although we did not ultimately purchase a vehicle from Encinitas Ford this time, we will definitely consider them in the future. read more

They said they will match up price for other fird dealer but they change their mind it been gave me so much higher price. Do not believe them ever. read more

I went in tonight thinking I might get turned down for financing, and drove off with a three year old car under 25,000 miles for the bottom of my price range. Nate was insanely patient with me, let me drive three different cars including one I LOVED but couldn't afford, talked me through financing options, figured out a way for me to drive off the lot tonight. I've been without a car for a bit, so this is huge to me and he couldn't have made the process easier. Lindsay is also amazing, super fun and informative and REAL. Both of them are kind and professional, but they are also straight shooters and just all around pleasant to deal with. I have a car now because they do such great work here! Thanks a lot :) read more

I purchased a used 2017 Ford Escape yesterday at Encinitas Ford. Very peasy and smooth transaction. Rick Padilla was my sales man he is awesome. Thank you Rick Love my car! read more

They are scum to this earth. Don't even consider buying a car from this dealership... they lied about everything having to do with the vehicle I was wanting to purchase. They are attempting to sell salvaged cars as "slightly used". read more

Purchased a beautiful Lincoln today! Allen and Lindsay were beyond helpful and friendly! Professional dealership that makes you feel like family. read more

I was looking to buy a new Ford Fusion and came across Encinitas Ford on an online search for the specific model I wanted. After submitting my name and contact information, the people at Encinitas Ford contacted me almost immediately to let me know they would find my specific car if it's not already on their lot. I want to thank Frank and Michelle for helping me find such a great deal on a brand-new Ford vehicle. Thanks guys you're great. read more

I wanted to say a big thank you to Andy at Encinitas Ford! We went in to look at some cars the other day and left with 2! Andy was the best salesman ever! Putting up with our 5 test drives and numerous questions. He is terrific, patient and not pushy. He really took good care of us. Especially my mom who has terminal cancer. He was so kind and considerate. Lyndsey in finance was so kind and had everything organized for us. Easiest paperwork ever. All in all a terrific experience! read more

We went to Encinitas Ford to purchase a specific vehicle, and what we wanted was a little complicated. The general manager, Scott Cook, took it upon himself to make sure that the entire transaction went smoothly, which is not something I could foresee happening at any other dealership. The very fact that Mr. Cook even spoke to me was great, and handling the deal personally, is customer service beyond all expectations. Scott was extremely professional, patient, and maintained a positive attitude throughout. It was like talking with a friend, always feeling assured that it would work out. In addition to Scott, we want to thank Daniel Kekuva, Mary Ann, and the team for superior customer service in helping us buy our new car! read more

Since my Lexus was now around 11 years old, I decided to call my friend Mark Wheeler, the owner of Encinitas Ford to see if he had any ideas about a possible trade in? From the moment I got there, I got an incredibly warm reception from virtually EVERYBODY in the organization - from the Owner -Assistant to the Pres - Mary Anne,- the Sales People and Staff - the Financial people - AND virtually every employee that I bumped into. When it came time to talk terms, they gave me a GREAT deal on a car - and a GREAT trade in for my Lexus! Although many people in the car industry have gotten poor reputations, the opposite is true of ENCINITAS FORD! They couldn't have been nicer and 'especially' more Fair! They bent over backwards to give me 'Exemplary Customer Service' - and in a day and age where 'Exemplary Customer Service' is waning, I can assure you that ENCINITAS FORD is outstanding! I know a quality organization when I see one and can state unequivocally - THIS IS A FIRST CLASS ORGANIZATION, and I highly recommend them to anyone who wants a quality car from a quality organization! I'll definitely keep coming back to them. read more

Fun to give a car dealer 5 stars when I didn't even buy the truck from them. They showed me great trucks, great service and gave my 10 year old some a glider airplane from behind the self because they saw him eying it. When they followed up with me I explained why I bought a different truck from a different dealer and they could not have been cooler. They were stoked for me! ...not bummed. Local families keep coming back and I get it. read more

Once again the staff at Encinitas Ford took care of me from the moment I arrived to the moment I left. I was able to walk out same day, with a new F-150, at a great price. Thank you to Alan Kessler, Kevin Sale and Encinitas Ford for being a great company and a great group of people. I'm now in my 7th Ford vehicle and will continue to come back for years to come. -David Lesinski read more

The service department pays their mechanics more than some doctors and lawyers. Over $230 in labor to replace a MAF sensor on a 2012 Ford Escape 2.5L 4-cylinder. This procedure would take someone with little to no mechanical knowledge less than half an hour to perform. A mechanically savvy person would probably need 15 minutes to complete this task... 5 minutes to disconnect the battery, replace the MAF sensor, and reconnect the battery then another 10 to start the engine, drive the car down the street, and allow the computer to recalibrate its mixture ratios. Fifteen minutes, folks. $230 in labor. I know few doctors who get paid at that rate. The service representative was very courteous and seemed to know his job well so I know I can't blame him, but the business as a whole is just plain unfair with their pricing. I have an F150 with over 130,000 miles that I love to death but will NEVER take it to someone who thinks their labor is worth $920/hour. read more