didn't help me out properly , didn't want to refund shoes after my mom said she wasn't sure my dad…read morewas going to like and they said she could bring it back , my mom sent me to just exchange shoes for myself ; they didn't want to honor a refund , didn't make sense , she got them 30 min ago not a day or 2 , the last day refund was literally the date we bought it and i came in after my mom brought them home and my dad said no

I'm in love love love. Great deals. Every show you could possibly imagine. Staff are so helpful and…read morefriendly

This place is right next to Ross & PetSmart and a lot of other nice stores like T.J. Maxx on the…read morecorner. It is easily accessible off the freeway. I like the selection and customer service is very nice. The older lady cashier was so sweet and friendly. The have a huge assortment of clearance items as well. The store including the restrooms are very clean as well. The restroom might be difficult to find as it's way in the back by the clearance racks. While checking out, I like browsing through their cute selection of items by the register. These items changes on a regular basis because I think they sell out fast. At today's visit, I got cute triple USB car charger that is cactus-shaped and black no tie-laces. There were only two of the chargers and I have not seen it at other DSW locations. Most of the items by the register are impulse buys but can also be necessary purchases. Like at most DSW stores, they carry more items other than shoes. They have purses, fashion jewelry, electronic items, water bottles, etc.

I had ordered a pair of heels online the morning of, I needed them asap so I called in to see if…read morethey could prepare my order same day and Angelica was able to assist me over the phone and in person. She even helped me with exchanging the size since it was too large. The heels weren't expensive either and great value!

This review is on customer service. I was really disappointed with the way Savannah treated me. My…read morefiancé forgot her return in the car, so I returned to get. She started shopping and as I returned with the box of shoes I walked toward the back of the store to give it to my fiancé. I was approaching her I heard someone saying sir... sir... I turned and it was Savannah. She asked if I was returning those and I said my fiancé was. She then reached for them and said I can hold these up front. I said wait, Jen she wants to take these and then she said I need to hold them up front. I was very confused on my she needed to take something away that we owned. Ok. It's not the policy of holding them up front. That's fine,but this girls demeanor and tone made me feel like I did something wrong. Those shoes in my hand we already bought and owned. Yes we were going to return them but where does it say in the store that I must hold them at the front desk? She made me feel pretty uncomfortable. I really think this is a teachable moment. At no point during the time when she confronted me nor when we checked out purchasing two more pairs of shoes was she even friendly or apologetic. I could have easily gotten upset with her but it wasn't worth it. She was having a bad day clearly and made me think that going back to this store is not worth it.

I usually can find good work shoes here. I am in the medical field ;so always being on my feet…read more,it's important to find good shoes. In my opinion the price is great. The customer service is ok.

My hubby was looking for a new shoes to use at home. We entered to this place that a friend…read morerecommend me and I was surprised that the place looks so little outside, but it's huge. They have a big inventory. I forget the name of the person who helped us, but it was so helpful and friendly. They have a sale going on right now Lots of items with a 50% off. he was looking for certain shoes and he found them in this place.

Love shopping here always great customer service and great selection even the prices are decentread more

Most racist place to buy shoes ask the sales person for the size of the shoes. He told me that he…read morehave in stock after 10 minutes he said don't have it I was still looking for something to buy, and I saw a guy walking out with the shoes

I was at shoe Palace the other day and two of the workers I believe their names were Jasmine and…read moreMonce we're very disrespectful and rude. I didn't like their attitudes or the way they were helping me. i'd ask for help multiple times and they just walked past me and ignored me and they told me multiple times someone was getting my shoes, but I waited for 30 minutes and I never received my shoes so I had walked out while they were both standing there talking to each other.

This shoe repair place has been my go to for twenty plus years and they will not disappoint.read more

"Savery's Shoes is really nice. I came in to get my shoes resoled -- it was a bit pricey, but…read moretotally worth it. Quality service and definitely satisfied with the results."

WSS has a good selection of shoes. I have picked up Jordan's a couple times when winning a raffle…read more Employees are always friendly. WSS is located next to FoodMaxx off of briggsmore .

There was a pair of shoes and shirt that I purchased for my nephew (teenager) Oh brother, you know…read morehow they can be. The shoes we were about to go to dinner and I was outside making sure the car was in good condition tire pressure fluid all lights work so I heard him I turned around and he was dress nice with the new shoes so he walked out to the front of the garage. It was about time to go, we got in the car and drove away one block when he mentioned to me that the shoes really hurt his feet. They're too tight. Oh I thought about was here we go turned around went back. Luckily he had a pair of shoes he put on, but the shirt didn't match the shoes so he landed up putting the shirt that I bought him with the person shoes from WSs and I've always taught him leave the tag on to you make sure it fits and you like it. What does his kids do the first thing rips off the tag van tries on the shirt and that was too tight. I could've strangled that kid. So here I go to return it first look the white shoes look very nice but the bottom of the shoes had dirt on them like a lot just enough to know that it's been worn with a little tiny pebbles stuck in between I felt so embarrassed, so I was told to clean them as good as I can and bring back After I told him what happened luckily, the shirt was brand new they just attach the tag back that was on for maybe less than 10 seconds tops later on I did go back with the shoes after myself clean them. I have close to 40 years on cleaning shoes experience and they came out immaculate. It was basically dust that was surface. I will definitely 100% be going back shopping in referring people there are good product merchandise. But everywhere I have stuff like that, but what separates them from everybody else is there customer service there are real people working there . In today's times it is very hard to find a business that offers. Excellent service believe me I know I've been around a long, long time. I remember the good all days.

Got my birkenstocks fixed here and ken did amazing, super honest and reliable guy. I definitely…read morewould recommend getting anything done here. He's very responsive and friendly.

Ken is the best and always does a great job on my dress shoes. Whether it's redoing the soles or…read moregiving them a new shine. I highly recommend

My first time visiting Beck's Shoe Store, and I'm so glad I stopped in! They have a beautiful…read moreselection of shoes and boots, all with great quality. I tried on a pair of super cute, comfortable boots and, even though they cost a little more than I normally spend, I decided they were worth it and brought them home! The staff was so friendly, helpful, and welcoming. I think I just found my new favorite shoe store!

I had purchased a real rabbit fur coat online but due to the amount of shedding I just wanted…read moreconfirmation that it was true fur. I called the Modesto location and they said their manager had experience with real fur and would be willing to look at it for me to confirm. I came in and all the staff were extremely friendly and the manager was able to confirm the coat was true fur and explained to me how she could tell. I did not purchase anything, but they still provided me with such great customer service, I will definitely go back for shoes when in need. They have a great selection of Uggs and Birkenstocks and cute socks. Highly recommend!

I have to start this review by saying that the customer service here is absolutely stellar! Mike,…read moreJake and Nick are very knowledgeable! Mike sold me a couple pairs of Nike's that ended up being a little on the narrow side. I ended up coming back and exchanging them for a pair of Nike Presto's and Adidas Ultraboost's. The price difference for the Presto's and the Ultraboost's was pretty significant compared to the Nike 270's, but it is true that you get what you pay for when it comes to shoes. Both of these shoes make me feel like I'm walking on clouds. I was just diagnosed with plantar fasciitis in my left foot and I believe that these shoes will cure the problem in very short order! I wore both pairs out to see how they feel on pavement and I can't even feel the pavement under my feet with these on. The arch support in both of these shoes is unbeatable. If you have a job where you are on your feet for multiple hours a day or you live in active lifestyle, grab a pair of these shoes. Your feet will thank you!

It was a horrible experience buying shoes from them. Their customer service was so bad their…read moreemployees were mean and not caring at all while I was talking to them both of the girls there were just laughing and acting so childish not caring to what I was asking for. They were really racist and didn't know anything about customer service. I would definitely not recommend them if you care for good treatment and customer service you can definitely get shoes with the same price or even lower from other stores with much greater customer service.