Tot quality, professional service and sales. I've been going…read moreto them for iphone repairs, and each time the work is done efficiently and cost-effectively. Thank you. Rex

Great service: simple, quick, straighforward, friendly, reasonable…read more.. Young was great, he knows his stuff. Very happy, which i cant say for any of Rogers services... Vlad

Great service, fair price. Took my iphone 11 pro max in as it needed a new charging port. Took…read moreapprox 25 minutes while i waited. Works great and was told to come back if there are any problems in the 2 months or so. Also, another customer came in a few minutes after me with a 15 pro max charging port issue. It just needed a cleaning and took 5-10 minutes.

Friday morning, I got a scary situation, when I unplugged my iPad I saw a spark in the USB-C port,…read morefearing the worst I plugged it back in to see if everything was okay, my iPad wasn't charging, thinking it was the end of that cable and charging brick, I tried other chargers in my house, 4 cables and three bricks and nothing. Dreading having to shell out an arm and a leg to repair it I had called out to several stores, all of them wanted $200+ plus tax, UniverCell told me it would only be $120 plus tax, and better yet they had the part and didn't have a Que! I was absolutely ecstatic! Quick friendly service with a smile, reliable service and low prices, if any issues happen to my iPad or phone again, I know what business to reach out to!

I came in with two laptops: one that wouldn't update its operating system and on which I'd messed…read moreup the screen with some oily eyeglass cleaner; the other I couldn't start at all bc the keyboard didn't work, plus - just a small thing - none of my passwords were current. That last point was causing, umm, major problems on both laptops. Nyasha (pronounced NAW-sha) fixed all of the above. While deftly serving other customers. And he allowed me to stay, use his power cords on my laptops while downloading the needed software updates in his shop. This was invaluable. Had I not been in his shop I would not have been able to work through the roadblocks that came up during the downloads. He wasn't even going to charge me for his time! So I'm buying an external keyboard, a keyboard cover, and 2 gigs of RAM to thank him for restoring both of my laptops - and their screens- to high-functioning beauties.

I'll just leave this here as an example of their much-vaunted customer service. This is from an…read moree-mail replying to a message noting that a recently-replaced iPad screen had cracked: Our warranty clearly states that we do not cover the effects of gravity, stupidity, and water. It is a litany that is recited at the presentation of each and every products we repair. We would be pleased to examine your iPad. As for coverage under our warranty program, that is another matter indeed. I would be pleased to examine your iPad. We have the tech to clearly see if force as been applied to an area by polarized light. We use that when we work with law enforcement. It is quite revealing. I am sure we will hear from you soon, Michael R. In my 30+ years of customer service and 25 years of technical support I have never experienced a response from a service provider where they made thinly veiled...suggestions...that a client is guilty of negligence...much less of warranty-breaching stupidity. Needless to say I have not replied and will NEVER return.

Great service. My iPad was repaired and functioning the same day. Will use again. The iPad refused…read moreto charge, brought it into Ipace and they had it repair within a day. Gave me a couple of thing to check to make sure the power socket didn't break again.

guy had to warranty my battery 3 times and replace it and i just ended up saying whatever after its…read morestill a shitty battery 100$ later

I have had to use them twice now (my 9 year old decided to take the tablet for a swim, other time…read morewas a parts failure), and both times the service has been fantastic. Pricing is less than half the competitors and the diagnostics have been spot on. The replacement of the usb charging port took a day, the water damage a little more, but was a lot more work to repair (I actually thought the device wasn't fixable when I brought it in, the repair cost was well below expectations and still worth it on a 4 year old device).

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

Came in here to get my wife's iPhone screen fixed after she smashed it. They did an excellent job…read moreand had it ready within the promised hour. It was also done at a decent price. Their check in procedure needs a bit of streamlining as we waited for 15 minutes while 2 people dealt with one person however that didn't detract from the overall great job they did repairing the phone.

Katherine and Rahim were friendly and quick. They helped me clear the dust that was wedged in my…read morecharging port and preventing me from charging my phone and also warned me that forcing it to charge at an awkward angle could damage the port in future. Thanks guys!

I had a cracked iPhone XR screen with a damaged display. I took my phone here where Mir looked at…read moreit. He gave me top notch service. The phone was repaired and ready to go in less than 40 minutes, and the price nearly half of what Apple or others would have charged me. Super nice guy, honest, reliable. Highly recommend for any of your broken devices.

This place not only has great prices for repairs and phone accessories but exceptional customer…read moreservice. I went in for a repair on my cell phone and the gentleman who helped me didnt only take care of the issue but had it done before the expected time. Places like his need to stay open, especially for areas like East York. Cory

I biked all the way from west end to get my phone fixed and it was worth it…read more I had a broken front screen and the store manager / owner was very friendly and gave me a very justified price. Much better than the competitors. He fixed it on the spot...so fast service..=) I have to agree with A.L and say that this man is mild-mannered and very kind. He is justified to get your business so don't hesitate to get your phone fixed here.

Got excellent professional and speedy service at a very reasonable charge once again from iTel…read moreWireless in replacing the battery of my Samsung Note 10.1 tablet today. I highly recommend to everyone who desires such professional service. I would rate iTel Wireless 5 stars out of 5 stars!!! William at Riverdale, Toronto