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    Recommended Reviews - Flex Repairs

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    4 months ago

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    Infrared Cellphone Repair - Screen Repairs

    Infrared Cellphone Repair

    (4 reviews)

    Fast, efficient, friendly service . Exactly what I needed…read moreand got !!!!!!!!!!!!!!!!!!!!!!!!!!!

    Honestly, I wish I could give this place no stars. I have never received such poor customer…read moreservice. Firstly, I have my perfectly working phone's battery replaced. This was over 2 weeks ago. Everything was fine until I got home and the keypad was not working. Every time I tried to open my keyboard, it would not come up. I take my phone back and wait over an 1 for the guy to tell me it was an update that caused this issue. He then tells me he will look into the matter and message me when he has more Information. I wait a week and did not hear anything so I message him and ask if he has sorted out the issue? Nope, he can try a few things and hope it works. Tonight I try and call the store because Google says their are open from 11 to 9. I tried calling twice and receive a message "text only". Please keep in mind my phone has now not worked for 2 weeks. I explain the situation and say I am leaving overseas tomorrow and is there anything that can be done for me. I get told to message the guy who changed my battery. I can not believe I am being bounced around. I just want my phone to work. I have attached the conversation and how unprofessional this guy was. DO NOT GO TO THIS PLACE!! I will also be taking steps to report them to the better business bureau I have been extremely patient and understanding and then to be treated like this. I am shocked!

    Hi-Tech Communication

    Hi-Tech Communication

    (4 reviews)

    I have been to Hi-Tech many, many times. They always fix my Apple devices quickly, expertly, and…read morefor a fair price (MUCH less than going to the Apple store). The staff is great. I trust them completely.

    I went in on a Sunday to get my boyfriends iPhone 6 with Telus unlocked. They told me it would be…read more$85. The guy was nice. He told me the unlocking process would be 0-7 days. He explained to me that he would call once the phone is unlocked and all I had to do was connect it to iTunes on a computer. The next day the same guy called and told me I had to pay an extra $10 to get it unlocked. I asked why and he said he messed up on the prices. I went down and payed, and waited my time for it to become unlocked. Day 8. Still no call. I called there and a different man answered. He said that night at 8pm it would be unlocked and I would get a call. No call. I called again the next day and then he said 1-3 days. STILL NO CALL. I went down there to get my money back and I see on the wall "no refunds." Great. A different man was there who was older and much more rude. He asked for my receipt, I gave it to him, and he told me "this isn't our location this is Whitby handwriting". I told him I was 100% sure this was the location I came to. He didn't want to deal with me. He called whoever unlocks the phones and when he hung up he's says "it's unlocked why didn't you connect it to the computer." I told him I didn't receive a call and how was I supposed to know when it would be unlocked. Luckily I had my MacBook on me and I connected the phone. I inserted my virgin mobile sim and it worked. I asked the guy to cut my boyfriends wind sim because it was too large for the iPhone 6. He started to do so and it was very worrying... Luckily he finished and he had to actually sand paper it down for it to fit. We popped it in and it finally was working. Do I recommend this place? NO!!!! Never again. Go somewhere else.

    Mobile Klinik

    Mobile Klinik

    (1 review)

    Only good thing that came from this was my phone getting fixed (that's the 1 star you see). Other…read morethan that the service was not good. Its a run around to get any straight information and delays for no reason. First of all the clerk ordered the wrong part for my phone (lucky thing I caught that and told him to change it). Next I was told to come pick up my phone as the repair would be done in in an hour or so. I even gave them to the next day as I was busy yet they said the part still wasn't ordered.Yet they found the part in the back area when they took a look? Confusing and unclear. Not to mention they almost lost my phone case and tried to tell me it was my fault (lucky thing he found it when he looked around). Now this last part is more on the business itself not this specific location (I hope). They have a 50$ non refundable fee you pay on top of whatever you need to pay for repairs. I was told it was an assurance fee....Yet whenever I go to other places like Infrared Repair there is no such fee. My first and last time there for sure.

    From the owner: Founded in 2015, Mobile Klinik is Canada's trusted full-lifecycle destination for phones, tablets,…read moreand more. To support our vision for a more sustainable world, we help savvy consumers get the maximum value out of their technology through certified repair, refurbishment, and resale. By providing an alternative to buying new every 2 years and making it more convenient to repair vs. replace, we are committed to making a positive impact on the world, one device at a time. For more information, visit mobileklinik.ca.

    Flex Repairs - mobilephonerepair - Updated September 2026

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