I Went To go repair my IPhone 14 Pro Max and there Was a Guy Named Mark He Helped Me a lot my…read morescreen was broken he also gave me a free screen protector I Recommend To do repairs here all the other stores no good best repair shop in whole city I recommend him.

I would give this place zero stars if I could. My husband brought his phone in after it dropped and…read morethe screen cracked. Everything else about his phone was working except his screen was cracked. We get it back after months of communication and we're out a phone and the cost of fixing the screen. Long post below. Order of events over 3 months! 1. We were charged more than we should have been. He originally told us a price, we said no, he lowered it and we said OK. After we realized that this lowered price was $40 more than what it should have been (which they did end up crediting). 2. When we recieved the phone back, there was service issues and the phone dropped calls, didn't ring etc. 3. When we asked them to fix it, we were told it wasn't anything they did and it would cost more money for them to fix. We went back and forth with them for weeks. 4. Then the phone started to split in half where they glued the side which impacted the charging port. 5. When we took it back in we told them to check the service too. They FINALLY, a month+ later admitted it was thier fault, fixed the charging port and said they fixed the service. 6. Service still wasn't fixed. 7. Not even 2 weeks later the phone screen turned red and wouldn't turn on anymore. The guy said it wasn't his fault and that we would have to pay again to get the screen fixed. (This is where I found out we overpaid the first time). 8. I said absolutely not and grabbed the phone back from him. I said I'm out 165.00 + a working phone and now you want me to pay an additional $120! 9. After grabbing the phone back I saw that the back of the phone was all jutting out. I went back to him and asked what is going on. He opened the phone up and said oh its not the screen that's broken its the battery that's swelled and has now pulled the cords out. Soooo he admitted that he didn't even open the phone to see what the issue was after having the phone for 2 days. 10. He told me if I replaced the battery it would work again and that the signal would work. 11. I said fine replace the battery. He told me he replaced it with a Samsung brand new battery. He put a different sim card in the phone and I had close to full bars. He said it's a rogers issue (the signal) and not the phone. 12. I then took my phone to rogers who was looking into the signal issue and while doing this the lady told me the phone was getting really hot. I told her I just had the battery replaced. She asked if it was with a Samsung battery, I said he told me that. She said only places with a Samsung authorized dealer sticker will have Samsung parts (this shop does not). So he lied. 13. I went back to the store and he told me that the battery is heating up because of the motherboard and not that it wasnt a real samsung battery. That that was the issue with the old battery and why it swelled up. I asked why he wouldn't tell me the issue is the motherboard and that it would need to be replaced and if not the new battery would do the same thing. He told me "it works now". 14. I told him that the problem will happen again if this is the case and it would be a bigger waste of money and to remove the battery and refund me the money for the battery. 15. Now we have a cell phone that is less than 2 years old that cost 850.00 + the 120 that cost to fix the screen that doesn't work at all! 16. When we picked it up this is what it looked like. The whole time he kept telling me that when a phone drops they don't know what all the issues are and all these issues were present because the phone dropped. The thing is is that we had the phone for a month after the screen cracked and the only thing wrong was the Crack in the screen. DO NOT go to this place for anything! I wish we went to a different store that cost more money to originally get the phone fixed. Now we have no phone out all this money and because he can't turn the phone on he can't get everything off his phone.

Terrible person terrible products and terrible service. Bought a case and cover for the screen…read morefrom this idiot and my phone is cracked because the protective coating didn't work! This happened 20 days after I bought the cover. His idiotic response was to say not his problem. DONT BUY ANYTHING FROM THIS AWFUL PERSON!

Little stock available and staff not very helpful. In particular a middle age woman who works in…read morethe store is very abrupt with customers. Never going back to that location again.

Terrible customer service. To the salesman that insisted on trying to push Sony and canon products…read moreafter we clearly told you 5x we're not interested in Sony and canon. After finally convincing you we wanted the Fuji, you said the battery was dead and didn't even bother charging it for us to use the camera. Terrible customer service, staff is not knowledgeable at all on the products, not to mention they have nothing in stock. EVER!

Great service. They completed minor repair for free…read morepreventing Buying new phone. Saving me a lot of cash

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

i was looking to replace my used phone with another used phone i am a senior living on a fixed…read moreincome. i have a place where i buy used phones, but i saw the CellTell i thought check it out i went in told him about my situation he made 2 suggestions for my price bracket. i decided to take one them He set it up in no time at all. the price was fair in my opinion. He told to come back if i had any problems. The thing is i felt no pressure to buy a got what i needed at a good price. I would highly recommend this place Being a senior i felt good leaving this place no stress. He buys used phones. Great location right next to restaurants Tim Hortons and many others too. One stop shopping, you won't regret it. Give them a try thankyou MIke

They replaced my iPhone battery in no time at all! It was so quick, I might have suspected that he…read moredidn't actual do it, but I saw him do it. ;) Very happy! Thanks!

Brae Daly · 2 seconds ago…read moreI only went to these guys because they claimed to be an Authorized Apple Repair Store. They falsely claimed that they were and that the screen they were installing was in fact, an OEM screen. When they replaced my screen, they stripped a screw. Made me wait TWO DAYS without my phone before coming back to me and saying it was fixed. It wasn't. I couldn't accept calls on the phone and when I tried, it would do a hard reset. My phone was less than 6 months old at the time. I returned it and they said they would replace my phone under warranty and refund the money for the screen. I said that's fine and I waited 3 more days before they got a new phone for me. Sounds great right? Once they had the replacement from Apple, they refused to refund me the money for the screen and they tried to charge me an additional $30 for a diagnostics fee. I called Apple hoping they could help me because they are a "Authorized Apple Repair Store" right? WRONG! They lied to me multiple times. They are not authorized and therefore Apple couldn't help me. I have learned my lesson... only go to Apple. These guys lied to me repeatedly. They do own an authorized store down in Toronto but since this location wasn't authorized, I got screwed.

If you need a phone, stop by (or book an appointment) and see Jay at Virgin Mobile in the Oshawa…read moreCentre. Very patient, kind and diligent, explaining all the options and throwing in some tidbits. Great sense of humour - the experience was perfect. Thank you!

Another very satisfied customer! I have taken my Apple products to Alary Technologies for a number…read moreof years and I'm always super pleased with their service. But the latest issue I had with my Mac thoroughly cemented my appreciation for their talents. The staff are patient and caring, and the turnaround is timely. I highly recommend this company for all of your Apple products service needs. Nina W.

It is the second time I had to go to Alary to solve a problem, this time with a different laptop…read more The service was done quickly, and the laptop came back as new. Great job.

These guys are the best…read more Fast and way cheaper than Best Buy or the box stores. They will also take your old electronics and recycle them!!

From the owner: Home and Office system repair, Remote computer repair and Data recoveryread more