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    Empire Today

    1.6 (299 reviews)
    Open Open 24 hours

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    Services - Empire Today

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

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    Recommended Reviews - Empire Today

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    Bedroom
    Mykel R.

    That was the first room she measured and didn't include it, how idiotic! Anyway the second they gave us the price with the living room added was outrageous and so we sent them on their way and cancelled. Initially I had them pre-approve me on store credit just in the event I wanted to go that route. Apparently someone there saw my open credit line, called me to find out what happened and I explained it. He tried to work it out by coming down on the price and I declined. Finally he came down enough to where I decided to let them do it. The carpet was descent but the flooring was soft vinyl flooring, I thought it would be the hardwood stuff, for the price I paid it should have been hardwood, but it wasn't, that was disappointing. They laid down the flooring and it appeared to look fine. I did notice that they missed the floor trim on two doorways. I called later to ask should it have been included and the phone rep said yes. They were suppose to send someone back out. They called on the day they were suppose to come out to post pone it,, then called again and said I'd have to pay a service call and I'm like I have a warranty! It became too aggravating dealing with them and I said never mind. I found that they are way over priced and that there are so many others in the area I could have gotten this same value for half the price. The commercials mean nothing, my advise is to look around before being ripped off, empire is not worth it...

    Toni J.

    had a service guy to come out and he was supposed have been measuring the whole house when Dozella got the invoice he said it was for the whole house and when it came out to do the installment, the people that came to install the carpet said that it was only for part of the house. He left all four bedroom and a hallway that needed to happen carpet it to say that he didn't see that room in which he lied because he had to use the toilet in the bathroom the first room in the house but he was able to get the other rolls with the carpet in but not that Romain particular and want to charge Marcella more money so what he did was he gave her a lower price knowing that she was going to be shopping around and he said to her that it was the whole house when an ask her Aliti he lied his and it was not the whole house I would not be doing service for empire again

    The lie sold to me by Empire that should there ever be a problem my windows would be covered.
    April L.

    HONOR MY WARRANTY AND REPLACE THE DEFECTIVE WINDOWS I BOUGHT FROM EMPIRE!!! I bought my windows from #EmpireToday in 2006 and all 22 of them are defective with ruptured seals. The manufacturer #Alside / #AssociatedMaterials / #AMI is not honoring its "Lifetime Warranty," with no response or explanation even though I have submitted a valid claim. When I spoke with Empire's Customer Service Regional Manager Bill Alavado, he actually told me "You're on your own." But it was Empire who sat in my living room for three hours all those years ago and made promises about how this was a "lifetime investment" for my home. Where is Empire now? If I have to sue for breach of warranty for these #defectivewindows, Empire will be at the top of my filing papers. This is fraud. I want my windows replaced by Empire now, installed NOW so I can sell my house while the market is still good. The painters can't paint until the defective windows are replaced. EMPIRE TODAY IS HOLDING MY HOUSE RENOVATION HOSTAGE!! I did business with you. I relied upon your promises. I believed your jingle man. I'm relying upon your company to do the right thing and replace my windows and then YOU can go after Alside.

    hello, i am a recently widowed mother of three remodeling my home. on february 15th, 24, i met with a very helpful and kind sales agent who stayed at my home for hours. until i was comfortable with the selection of flooring that i have made. we scheduled for installation of laminate flooring and carpet to be installed on 3-23-24. on the morning of 3-22-24, i received 5 text messages and probably 10 emails confirming my installation date was tomorrow, 3-23-24, arriving t 8am. my children in i stayed up all night until 2am removing all the furniture from my home to the garage, after being at work all day!! no one from empire today showed up to install my flooring. no one call me to say thet were rescheduling. i called custom service and the agent flat out told me i didn't know what i was talking abour, and that my installment date was on the 26th of march. i informed the young lady that i had documents and emails showing my installment date and the rude young lady said. well, your appointment is on the 26 now can you make it are not!!! wtf i'm pay this company 8900.00 for a employee to be rude to me and no one shows up nor call to cancel!!! i need a discount asap!! corporation office need to contact me asap

    Can't take water

    Bought laminate flooring a couple of years ago already trash wish I was sold. Better flooring

    This is before the floors were installed

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    11 days ago

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    10 months ago

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    1 year ago

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    8 months ago

    Showed up without enough carpet to do the job and would need to reschedule. Could not even do one room! Terrible customer service.

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    1 year ago

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    11 months ago

    Terrible service..premium prices but dumpster fire . I would caution anyone whois considering

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    10 months ago

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    7 years ago

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    2 years ago

    The installation was done flawlessly! Company used was an excellent choice. Santos Renovation

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    Page 1 of 8

    Ask the Community - Empire Today

    Review Highlights - Empire Today

    Got a great deal and the install guys did a great job.

    Mentioned in 4 reviews

    Read more highlights

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    Carpet & Flooring Transformers - hardwood flooring restoration

    Carpet & Flooring Transformers

    (34 reviews)

    Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

    My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

    Pro Flooring 323 - Hardwood steps installation with white risers

    Pro Flooring 323

    (1 review)

    If you want a reliable, honest, punctual contractor who takes their work very seriously, this is…read morethe company to go to. WOW! Cesar was incredibly professional from start to finish, gave a very detailed estimate of the work we needed done. We just bought a house and needed the carpet replaced for two sets of stairs and the second floor, along with ripping up carpet in the basement to replace with LVP. Cesar brought plenty of carpet and LVP floor samples for us to choose from, took his time to explain how they would be able to remove the majority of the squeaking on our floors across the 2nd floor, and went above and beyond to explain the process and give us tips on taking care of the longevity of the floors. It's really easy to run into slimy sales people and contractors in this industry which is why it was such a huge relief to work with people as good as Cesar and his team. We're calling them back soon to refinish our hardwood floors, super excited about that. :)

    From the owner: Providing Best-in-Class Flooring Services for over 20…read moreYears. At Pro Flooring 323, we believe that the right flooring can transform any space, creating a warm and inviting atmosphere. As a leading provider of quality flooring solutions, we offer a wide range of options to suit every taste and budget. From hardwood and laminate to vinyl and tile, our experienced team can help you find the perfect flooring for your home or business. We pride ourselves on delivering exceptional service and expert installations, ensuring that your new floors are not only beautiful but also durable and long-lasting. Discover the difference that Pro Flooring can make in your space today.

    Empire Today - carpetinstallation - Updated May 2026

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