We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

We had the Granite Garage Floors put ours in several years ago and have been very pleased …read more Recently we had them come out to do a cleaning . Three men came out and did a beautiful job and were very Easy to work with. I highly recommend!

After we researched vendors for a big garage upgrade at our Buckhead home, we couldn't be happier…read morewith our decision to choose Granite Garage Floors. We wanted to share our experience with them as they exceeded our expectations. What stood out most to us was their exceptional customer service from beginning to end. Communication was effortless throughout the entire process. And unlike a few other places that had high-pressure sales tactics, Granite Garage Floors put us at ease. They scheduled an in-home consultation where they thoroughly toured our garage, patiently explained various style options, and gave us time to make our own decisions. Their website was also helpful as it had several examples of different styles which helped us better visualize some of the choices we were debating. But as we discussed our preferences with the team, we were able to create a semi-custom style (a new decorative flake option) which we really appreciated. The team was also very transparent and we got clear communication from how to prep beforehand to how to maintain the floor afterwards. It was a two-day process with a highly professional team. They smoothed our entire garage floor first. Then they mixed all products on-site and applied the coating with great attention to detail. We were so excited to see how our garage was completely transformed. Perhaps the best testament to the quality is that our children now regularly ask us to park our cars outside so they can use the garage as their play area! We also wanted to mention that their pricing is competitive and they stand by their product with a lifetime warranty. For anyone considering an epoxy garage floor installation, we cannot recommend Granite Garage Floors highly enough.

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

Mike and his crew were great. Not only did they do a great job on our floors, they came everyday at…read morethe time they said they would and communicated each day of the project. We went with a whitewash oil finish on our birch floors and we absolutely love them.

These guys are true artists. They treated our house like their own. The final product looks…read moreshowroom-quality! We could not be happier. Mike's team -- Igor and his brother -- were so positive. They saw every challenge as an opportunity to make the project better. The crew sanded the entire floor three times with finer grits each time, making for a very smooth surface to stain and finish. The stain was furniture-grade, as was the final finish. Let me explain that this was our second attempt to refinish our hardwoods floors. Originally, we went with another company recommended by a neighbor. The estimate was cheaper, and we thought we could save a few bucks. Boy did we make a mistake. We were out of our house for a week, returning only to find a sub-standard job with damage to our house. We were heartbroken, and it was a costly mistake not to go with M.S. Construction Services first. Don't make the same mistake we did -- hire these guys first. When we contacted Mike, he was out of the country, but responded quickly and scheduled his crew for the very next week. They moved all the furniture carefully, and they pulled off all the old shoe-moldings. Then they spent most of the first two days meticulously sanding our entire main level. Then they applied the stain, and this is where the artistry comes in. Igor used a special technique to get the grain of the existing boards to absorb the stain in a way that makes it darker than the surrounding wood -- it really 'pops' and makes the original floors look very high-grade. They not only fixed all the problems created by the previous contractor, M.S. Construction Services came up with elegant solutions to things that had bothered us since we bought the house years ago. Igor carefully carved out a thin layer of the base of our kitchen cabinets to slide the floor register underneath it. It looks so good! I can't stress enough the attention to detail. The shoe moldings they use are high grade, and they cut them to exacting measurements for a perfect fit. They also nail them tight to the wall so little if any caulk is necessary between the two. We wake up every morning and just marvel at the workmanship and the artistry. These are good people who really take pride in their work. We even accidentally overpaid on the final check -- Mike caught it, told us, and allowed us to write a new check for the lower amount. That is integrity. Bottom line: don't hire anyone else, even if you think you might save a little money. You'll regret not going with M.S. Construction Services. We got more than our money's worth!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

I recently had Daniels Floors refinish my hardwood floors on the first floor of my house. It turned…read moreout amazing! Excellent and respectful crew came out and didn't waste any time. When they were done everything turned out amazing and my floors look brand new again with new wooden vent covers to match! Highly recommended!!!

We just had our floors sanded and stained by Daniels floors this week. Our floors look amazing and…read morethey did a great job limiting dust in the house. We would highly recommend this company to anyone. I could not be happier with the end product.

Fast and low pressure estimate, the salesperson was super knowledgeable. They were very patient…read morewith my picky husband as he changed his mind multiple times throughout the process . Our project was completed quickly and I've already recommended this company to my neighbors. We love our new floors!!

Our experience with Ridgeline started out great- We set up a…read moresame-day appointment with a very knowledgeable salesman, who helped us make an informed decision about materials and design. Because we are teachers, it was important that the work was completed during the summer, before we had to head back to work.  We were told, no problem, that the whole process would take 1-2 days tops, and it would be completed in the next 2 weeks. After 2 long, frustrating months, the work was finally completed, and we would not recommend this company to anyone. Here are the issues we faced: -Materials were not delivered when they were supposed to be. -On multiple occasions, we were told people were coming to do work, but then they wouldn't come, and even when we called/texted to see what was going on, we wouldn't hear back for a few days.   -The work was not completed in 1-2 days.  They had to come 3 different days to demolish/install, and another 3 days to fix the shotty work that was completed previously. -They ruined our ceiling and window frame and left it like it was our problem to fix. -The caulking was sloppy and even had a huge glob inside the shower that wasn't smoothed out. -The shave bar was installed an inch off the floor, so we had to have another one installed above it, so it actually served a purpose. -Water sprayed out all over the floor when it was "finished" because they forgot to add the rubber strips that keep the water from spraying out below the doors. While we understand that materials are sometimes delayed and beyond the company's control, the lack of communication and sloppy work that was completed was shocking with all the positive reviews we read before using the company.   This company did recognize our ridiculous experience and gave us a whopping 5% discount, but that barely made a dent in the thousands we paid for a new shower.

L & S Flooring install 800sq ft of underpayment and LVP flooring in one day, to include moving…read morefurniture. They were flexible and professional. I would recommend them to anyone

L&S Flooring put in flooring around our basement bar, but they also fixed some flooring mistakes…read morearound our house that other contractors completely messed up. Some of it, I had been told previously that it couldn't be fixed, but they made everything look new and excellent. Lucas, the owner, is a great. He is responsive, stands by his work, and is wonderful to work with. I joked with him that he can never let the guys leave that installed the flooring, because they did such fantastic work. I cannot recommend them highly enough, and they will be my first call in the future. Great work at a great price.

Incredible results for our 20 year old wood floors. They now look BRAND NEW…read more If any Big Canoe resident would like to see, just let me know. Anthony promised a perfect job, and good price. He delivered!

Bryan was so patient, flexible, and honest with us. He never set unrealistic expectations to make a…read moresale, and the pricing was fair. He even delivered a sample of quarter round with 5 different stains so I was comfortable with my choice. The crew was very fast and friendly. They answered my questions and helped me make stain choices that turned out better than I thought possible. So happy I went with Concept Flooring!