We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

David is the real deal. I orginally was considering going with other company when I came across…read morePride N Mine on google. I called him and he came out and provided me with an estimate. David discussed what I would get with his company vs other companies and other companies usually use send private contractors. With him it's his company so he take pride in any the work that he's doing. I plan on using him again in the future.

What an amazing experience. We need a complete overhaul of all our carpeting thanks to some pretty…read morecrappy tenants that stopped paying. We were prepping the house for sale and we were under a tight deadline. David was a savior. He came in at half the cost of the first estimate we got (whihc we knew was very high) and he was able to knock it out faster than he had said. He even uncovered a pretty nasty pet urine spot in one room that he had to deal with and didnt charge us extra. What a guy! We called a bunch of places and we just loved David's casual and confident vibe. Being out of state, we had to trust that he would do the job and not only did he complete the job, in time and on budget, but he did it restored our faith that there are good people in the world. Thank you David!

I always recommend Britt's to friends because #1, they show up for quotes and/or delivery exactly…read morewhen they say they will & they are efficient. You may be surprised how much stress this eliminates for you as the customer. They've also always cleaned up all the product packing etc. Tip: If you look online & there is a certain appliance model you're interested in, you can call Britt's for a quote. Most of the time they can order it for you. Just note the product number so you can be precise. Home Depot & Lowe's generally sell the "installation kit" of appliances separately do their price will appear lower, but Britt's includes all that the last time I checked. So if you're comparing prices, be sure you are checking the final cost with everything.

This business is ran so pathetically, I'm surprised they can keep their doors open. Customer…read moreservice is non-existent. You call and call and they act like they have no idea how to handle your basic questions and they pass you on or tell you someone will call you back and nobody calls. Kim in particular is clueless and should not be allowed to answer a telephone . They do have very good flooring installation crews, but God forbid you need the lazy Britt employees to answer a question! And there is zero follow up on your job - once your sales associate gets your payment and they've scheduled you, adios! You will receive no direction and never hear from them again!

Great experience! We had new flooring and carpet done in our house and couldn't be happier. …read more Tracy was knowledgeable and great to work with. The prices were very reasonable. Definitely recommend you checking them out if you are looking for carpeting or flooring.

I was referred to this company and trusted this company to uphold the standards from their reviews…read moreand unfortunately am not satisfied at all. the Shaw flooring I choose is great but the installation was not up to standards. the floor was not prepped correctly and the amount of damage done to my baseboards is Unacceptable. the owner refuses to exept any responsibility and refuses to have anyone come out to patch and sand the multiple spots. Along with this problem since the floor was not prepped correctly I have a lot of dips and uneven areas in the floor now which he is also refusing to compromise to fix these problems and make it right. This company spent less than 7 hours on this job and you can tell unfortunately. I now have to do all the work to fix it or find someone willing to take on someone's else's sloppy work.

We can't recommend Courtney enough! After three different flooring companies told us the damaged…read moresection of our engineered hardwood floor would need to be ripped out and replaced, we were preparing for a very expensive repair. Before ordering replacement planks, we decided to get one last opinion and called Courtney at Truman Hardwood. Courtney came out, thoroughly inspected the floors, and immediately identified the real issue--it wasn't damaged flooring at all, just a buildup of wax from a previous product. Instead of selling us an unnecessary replacement, they honestly explained that our floors could be restored through their cleaning and refinishing service. The results were incredible. Our floors look beautiful again, and they saved us thousands of dollars. On top of that, they also refinished our countertops, and those turned out amazing as well. It's rare to find a company that values honesty over making a bigger sale. Professional, knowledgeable, and trustworthy from start to finish. We will absolutely use Courtney again and highly recommend them to anyone.

Courtney did a great job refinishing our hardwood floors- I was seriously blown away when I walked…read morein the door. I'm so glad we made The decision to call him- my only regret is not calling sooner!

Carlton Harley came out to our house. He said we should not be walking on our back deck and we…read moreneeded to have it replaced, whereas other contractors did not warn us of that. If not for him we may have had a serious mishap with a safety issue. He was experienced, wonderful and professional. He immediately came to our house when we had an emergency when the prior contractor did something improperly and advised us as to the next steps to take. Jamaica Work can handle even the most difficult projects that other contractors will not accept and I highly recommend this company!

Awesome service with an amazing team!!!! He definitely has my return business!!! Professional…read morepolite and courteous! Best pricing in the area!!

Absolutely amazing job for an amazing price and very great skills I recommend the quality of the…read morework is quite exquisite!! will request his service again.

From the owner: Refresh your home with our broad list of services. Fireplaces, stone, tile, flooring, crack…read morerepairs, entrance designs, you name it. If we can't offer a service, we have the network to find the right contractor for your needs. Call us today !

Trending floors is honestly one of the best companies ive had the pleasure of working with. The…read moreteam is great with communication,reliablity and the quality they provide is outstanding! They did the floors in my basement and i love the way it turned out! Simon was the project manager and he was also very helpful! I Will be using Trending Floors for any flooring projects and you should too!

From the owner: Transform your home with Trending Floors – where style meets durability. From luxury vinyl to…read morehardwood refinishing, we make the process easy, affordable, and stress-free. Trusted by Georgia homeowners for quality craftsmanship and reliable service. Call today for your free estimate and let’s create floors you’ll love (404)944-2548