So many things to say about this company. Mostly awesome! Josh who came out to measure, show…read moresamples, and send us a quote... the bomb!! The lovely woman Jackie who would text regularly with updates and keep me posted on which flooring team was next, awesome! Both the carpet and the laminate flooring teams were always on time and worked overtime and did an absolutely beautiful job on the floors. The only bummer was that they knew our house had just been freshly painted and when the job was 100% complete there were blue splat marks on the walls (I'm assuming from a glue), some scratches I had to repaint and some of the baseboards were a different material due to curves which caused them to be tan not white like the rest. Other than that I really did love the company.

Thid is a large, clean, well structured store with a great selection of flooring products. They…read morehave water dispenser and a bathroom in case you plan on being there for a while. The sales rep who helped me was extremely nice, pleasant and patient. I had gone to a ton of flooring stores prior and he was by far the best sales associate I'd spoken to. However, I'm dropping 2 stars because their prices were higher than everyone else, the rep never reached back out to me with the 3rd quote, and their warranty wasn't as strong as other stores who had more competitive pricing. A word of advice: please do yourself a favor and get at least 3-5 quotes on a product you're interested in (make sure its the exact same product/manufacturer/color though). You'd be surprised how different the quotes can be. Also, be sure to ask about warranty as every store is different.

Picking carpet felt like an intimidating choice, but Tommy made the whole process so smooth and…read morehelped me feel confident. He talked me through all my needs and preferences, helped me load a handful of samples into my car and didn't bat an eye when I kept them for a week. I wanted a fairly short turnaround time for measuring and installing and Direct Carpet had no issue with that. They ordered and received the carpet quickly and initially said our project may take a day and a half to install. My husband and I moved everything off our existing flooring so the Direct Carpet installers finished in just one day and we are so happy with the finished product!

They did an amazing job. I love my new carpet!!! Tony did a great job installing. Would highly…read morerecommend!!

Great service, fair pricing, and beautiful work!…read more I found this company through their Yelp reviews and messaged them through Yelp. They responded in less than 15 minutes and were able to schedule a free in-home estimate. Robert arrived right on time, helped us choose the right carpet and color, and gave us very helpful advice. The pricing was very reasonable and transparent, so we decided to move forward. The crew came just one week later, right on schedule, removed our old carpet, and installed the new carpet beautifully. The entire process was fast, professional, and hassle-free. We're very happy with our stairs and would definitely recommend them!

Came to my house and measured. He was going to give me a quote by that evening or the next day. I…read morewaited a week and still no quote. I messaged him and messaged him again. Still, no quote.

Excellent service. Very quick to respond and our carpet is perfect!! Thank you so much!read more

The name says it all... Jason was great thru the entire process. Quick follow-up and follow thru!…read moreThe team did an amazing job with an attention to detail. We had over 3,800 sq ft of flooring completed in Palm Desert. I would highly recommend them and would definitely use again! Best, Todd

From start to finish, working with Lauren was so easy. She made picking out our LVP so quick and…read morestress-free. There was zero pressure and no upselling--just honest, trustworthy advice that helped us get exactly what we needed. When it came to installation, we had Jeff and his three sons, and I cannot say enough good things about them. This four-man crew worked together so seamlessly, and I was genuinely amazed at how fast they completed our entire upstairs. They handled everything: tearing out the old carpet, carefully moving heavy furniture, and putting every single piece back nicely when they were done. We felt so lucky to have Jeff and his sons on our project. If you are considering new flooring, you would be incredibly lucky to get this crew. I would recommend Tri-City Carpet to anyone!

Thank you, Tri City Carpeting! From start to finish, you were fantastic…read more Dennis, our salesperson, arrived on time and quickly helped us choose exactly what we wanted. There was no pressure, he was incredibly easy to work with, and he responded quickly to every text message. Our installers, Donnie, Kason, and Grayson, were equally impressive. They worked diligently, carefully moved our furniture, and did a fantastic job with the installation. This is the second time I have used Tri City Carpeting, and I will continue to use them for all my future flooring needs. I am truly a customer for life. Thank you for another wonderful experience!

Amazing job! The guys here are awesome. Extremely professional and clean. The instal job was done…read morein a timely manner and I could not be happier with the finished product. Recommend to anyone looking to redo their floors. Five stars across the board!

The guys were on time, very through, very helpful in moving some of the furniture and just really…read morenice!

Personalized service. Great responsiveness. Makes a hard process easier! Excellent products. Don't…read morebother to go to the big box stores!

Wow!! I honestly never knew that this company was so close to where I live! But after I read the…read morereviews and I met Prad and Monika, I knew that I could trust them. I only had to carpet one bedroom & closet, but they treated me with so much respect, patience, and kindness. Jorge and Juan, who installed our carpets, were so respectful, joyful, and kind as well. Monika and Prad worked with our budget and made sure that we had the best quality carpet at a price we could afford. There were no hidden fees like some big box companies have. They are also in contact with their installers which is a game changer if you've ever partnered with larger businesses who are not in contact with their third party installers. It makes the process so much smoother & reliable. We are ecstatic with the results; we finally have our dream carpet in our bedroom/closet and we couldn't be happier. We are also glad that we were able to support this business because it's truly a hidden gem in our area.

Legacy Flooring exceeded my expectations! I love my new California Classics Mediterranean Flooring…read more It's beautiful. Legacy beat a competitor in price by over $6000. The crew did an excellent demo of the existing flooring and installation of the new, cleaning up each day. The crew was always on time and were courteous and even finished the job a couple of days early. I highly recommend them.

I have worked with the Legacy team on multiple occasions. Most recently, I asked Legacy to support…read moreus in replacing our old flooring with a newer product. The team, including Danny in the office, proved extremely helpful and flexible in helping us pick out the best product and style for our project. The installation team worked diligently and with terrific craftsmanship. I would highly recommend Legacy to anyone in need of support with a flooring project.

Nice product and team. There was a blemish on one of the tiles that we noticed after the…read moreinstallation was complete. They stood behind their work and replaced the tiles right away. Happy with outcome.

When we needed new carpeting I knew exactly where to go! They did all of our floors many years ago…read moreand they stand behind all that they do. The owners are the best and they have amazing installers that care as much as the owners. I was having a hard time trying to decide how to update our stairs. The carpet is "runner style" and all of the staff was amazing at providing design choices. The install on runner and working around the wood is not easy and can look bad if not done well. Reach out to Rebecca and Mike if you need floors! Carpet, wood, ...they don't all very well. We have been a customer for over 7 years now.

Sam, his installer Abe, and the rest of the team were wonderful to work with from start to finish…read more We wanted to replace our carpet with hardwood to match the remainder of our house. Sam matched the hardwood perfectly! He was professional, kind, honest, and communicative. We had researched/received several quotes from other flooring companies and moving forward with HW flooring was a no-brainer. The installation process was smooth and seamless. The team worked efficiently and delivered quality work. We are so happy with the results and very thankful to Sam, Abe, and his team for their service.

H W Flooring is highly trustworthy and reliable!!!!! Sam has absolute integrity. Luis and his…read moreassistant Andre, the "Floor Surgeons", arrived on time and did a superb job removing a damaged plank of wood on our floor and then installing a replacement plank. Perfect. The repair is undetectable. It's exactly what we had hoped for. They also went to great lengths to keep our home protected and they cleaned up everything to meticulous detail before leaving. Luis is a natural born leader with great communication skills. Luis and Andre are top pros with great customer service and my wife and I really appreciated them both. Luis and Andre are pillars of the community, family men and genuinely nice guys. Starting with Sam and his assistant, all the way through to completion, it was a totally professional experience with great people and great results!!!!! Thank you very much!!!!! VR "JJ"