Can't comment on ambiance or service as I have been ordering delivery DoorDash lately. But can…read morevouch for the taste of their cakes for sure. My usuals are Old fashioned chocolate cake Marble cake Both are usually fantastic. I have also tried their cupcake combo of 4 those are great as well. This time around I tried the seasonal strawberry cake slice and didn't enjoy that at all. So had to take a star off for how far off that flavor felt like.

I've been a regular customer here for years and usually purchase celebration cakes at least once a…read moremonth. It's been great having a SusieCakes in downtown Willow Glen, but a recent experience has made me rethink continuing to shop here. I pre-ordered my son's K-pop Demon Hunters cake ~1.5 weeks in advance. He's a huge fan, so we were excited that SusieCakes offered a themed cake! The cake was scheduled for a 10am pickup on Saturday. When my husband arrived and gave them my name, the staff looked confused and had no idea what order he was referring to--even after he showed the email confirmation. He said they seemed to scramble once they realized the mistake. They apologized, mentioned being short-staffed, and told him it would take 20 minutes to get the cake ready. They then offered him a single cupcake for the inconvenience, which he politely declined. After waiting the 20 minutes in the car, he went back in--only to find the cake still wasn't ready. It took another 20-25 minutes on top of that! Altogether, the order was nearly 45-50 minutes late. I didn't realize how long he had been gone until he called, and by then I was already deep into day-of party prep. I called the store to understand what happened. They apologized again and said they were short-staffed. I asked what they could do to make up for the delay, especially since we intentionally pre-ordered to avoid last-minute issues. The representative offered a $25 store credit--which felt surprisingly low considering the $100 price of the cake, the significant delay, and the lack of any proactive communication. We didn't even receive a heads-up call about the situation. The rep later put me on hold and came back to say they would instead refund $25 to my card. While I appreciate the gesture, the overall customer service felt dismissive of the inconvenience this caused on a busy party day. For a bakery I've supported so often, this experience was disappointing. I hope they improve how they handle future mishaps. It's a bummer because I truly enjoy their cakes, but the disappointment in how this situation was handled has me considering other options moving forward.

I was browsing their website and noticed a variety of vegan flavors, so I was excited to try the…read morevegan options. When I got there, they only had red velvet. I guess I missed the note on their website that says you need to order vegan or gluten free cupcakes two days in advance. It was nice that they had red velvet but it seems like it's the go-to choice for most places, which makes it hard not to judge against other cupcakes. It was very good, the cake was moist, and I enjoyed the frosting. But it didn't quite measure up to my favorite vegan red velvet cupcake from Sprinkles. The shop is so cute and there's a good amount of parking. I went on a day when there were two people working, and they were both super nice. I thought the male worker was a bit more helpful, but they were both kind. I'd love to see more than one vegan option on the consistent in-store menu, rather than needing to order ahead.

We got a Too Good To Go surprise bag. The 4 flavors: burnt almond, 24 carrot, lemon cake with lemon…read morebuttercream, and coffee toffee crunch. My Asian tastebuds found 3 of the 4 to be too sweet. Burnt almond: 4.5/5. Moist, not too sweet, great flavor, the crunchiness of the almond mixture coating the frosting was a great touch. Only complaint is that the frosting texture was a touch too oily/buttery and dense, it felt like I was eating a solid chunk of sweetened whipped butter. Taste was great tho. 24 Carrot: 4/5. Perfectly spiced, fluffy frosting complemented the cake perfectly, it was just too sweet for me. Lemon cake with lemon buttercream: 4/5. Lemon flavor was very subtle and mild, could've been stronger. Also: too sweet. Coffee toffee crunch: 4.5/5. Too sweet, but the frosting and crunch were sooo good! Incredible coffee flavor. I would come here again if I needed cupcakes for an event. These were top notch, for American cupcakes.

Love Cat Cat's Nom Nom!!! It was ladies Halloween Wine…read moreNight and I was in charge of desserts. What's a better dessert after a whole charcuterie board and a few glasses (maybe a bottle) of wine later?? I thought macarons would be the perfect sweetness yet also keeping it classy choice of dessert. I placed the order on Monday for Monday but unfortunately, wine night got moved to Tuesday. Catherine mentioned same day orders are usually not accepted but has extras for me. That was sooo nice of her!! I did ask if it was okay to pick up the next day instead so I guess it worked out in a way. Orders and pick ups are super easy. Ordered through the app and selected a time for pick up. Delivery is an option as well over a certain price. Not a store, just a quick pick up that was easy. Roasted Black Sesame Signature Nori Double Chocolate Yuzu Citrus ALL were so tasty! I don't even know which is actually my "favorite" because they were all so good in their own way. Yuzu stood out because of the citrus which I really enjoyed. 10/10 would recommend!! I'd love to come back to try the other flavors. Not only macarons but cookies too!

Loved working Catherine! Her treats were delicious and huge hit with our event. I had found through…read moreYelp as I was planning an event for my community as I work in property management. Our residents loved the treats and said they were delicious. Catherine was so accommodating and nice to work with. Highly recommend Catherine for any event, I can't wait to partner with her again in future events!

I tried the burnt almond cake and the tiramisu. The staff are incredibly helpful when I don't know…read morewhat to get since I had never been here before. They also told me that the burnt almond cake and the guava cake are their fan favorites so I'll be sure to try the guava cake next time I visit. Here are some photos of the inside to show their offerings.

Chocolate strawberry cake is amazing!!!!! so soft, moist and chocolatey goodness…read more I also really enjoyed the guava cake. I am a big fan of guava, but I just really love the chocolate strawberry cake more. It's definitely a must try!! I would wanna go back and try the other pastries here.

I had such a great experience placing a huge order from Nothing Bundt Cakes for my daughter's…read morebirthday bash. The whole process was incredibly easy and convenient, which made a big difference while planning everything else for the party of 60+ people. The staff was genuinely kind and helpful from start to finish--including advice about getting insulated bags to keep the cupcakes at correct temp for our park party. Extra special shout out to the ladies who worked on April 18 at the store. I forgot the name of the employee with glasses who helped me, but she was super nice. The mini bundt cakes (bundtinis) were a huge hit with both kids and adults. Not only are they adorable, but they taste amazing too--moist, flavorful, and not overly sweet. It made serving dessert so simple and stress-free. I'll definitely be coming back for future celebrations.

Nothing but good experiences at this location, just knocking off a star because of the actual bundt…read morecakes. They're on the sweeter side, partly because of the frosting so I tend to scrape off most of it. The cakes are always very moist though. Their chocolate and lemon cakes are pretty good as are their red velvet and funfetti (tho funfetti is probably the sweetest of the ones I've tried). I have yet to try their carrot cake but their banana pudding unfortunately was just ok even though I normally love banana pudding. I do love that they give a free bundt cake for your birthday if you sign up!

I just want to share how satisfied and happy we are with the crepe cake I purchased for my husband…read more It was absolutely perfect! The design was so classy, elegant, and truly above my expectations. You can really see the care and creativity that went into making it. My husband was so happy when he saw it, and it made the celebration even more special for us. I also want to give a special thanks to the manager at the San Jose location. When I mentioned that we would be traveling in the car for about 7 hours, they were so kind and helpful in giving us options to make sure the cake would stay perfect during the trip. Their suggestion worked so well! Overall, I am beyond satisfied with both the cake and the wonderful customer service. Highly recommend! Thank you for making our celebration extra special.

I was craving crepe cake so I found this place. It's kind of at a weird location. It's pickup only…read moreso I ordered the tiramisu crepe cake, and they got it to me really quick when I arrived. There's no where to dine in so you take it and leave. I didn't enjoy the tiramisu crepe cake. I think it was a little too mushy for me. It didn't have the mascarpone flavor of tiramisu. It was also very very expensive. I'd recommend going to Lady M in Valley Fair for better crepe cakes.

I've been getting delivery from here for the past few months and every item has been a 5/5 every…read moretime. My go-tos are: - A A Ron Latte, iced - The white chocolate, hazelnut, and cinnamon flavors blend together perfectly but you can still distinctly taste all three along with the espresso. It also doesn't have any weird aftertastes from the white chocolate or hazelnut syrup, which is an issue I've run into at other coffee places. - London Fog, iced with raspberry cold foam - It's surprisingly hard to find a coffee place that does London Fogs well, especially iced, but this is definitely one of them. The earl grey tea is super strong, and it's complemented by a good amount of vanilla syrup. Also, no weird aftertaste from the vanilla or raspberry. - Mr. Sunshine sandwich, replace the bacon with avocado - This is simple, healthy, and delicious, plus it comes with a little mandarin. I especially love the 9-grain bread that they use because it reminds me of the brown bread from Cheesecake Factory. While I could make something like this at home, I don't always have the time, energy, or ingredients on hand, so I love that I can still get a healthy lunch with my daily caffeine. Looking forward to trying the rest of the menu and hopefully dining in one day!

Had breakfast from this cafe this morning. Ordered a bacon egg and cheese bagel, apple hand pie,…read morebanana bread, and an iced hot chocolate. Bagels have been one of my favorite foods since I was a kid, but lately I haven't had a taste for them. This morning I thought a bagel sandwich sounded good, but unfortunately I couldn't eat it. It was my issue, not a problem with the food. The apple hand pie was scrumptious. I liked that it wasn't overly sweet. The iced hot chocolate wasn't great, but that was because I ordered it with half sweetness and it needed more. I'm saving the banana bread for later, but I have a feeling it will be good warmed up.

I was looking for a gluten free cake for my sister in law and to my surprise, found that this place…read morehad two options. I ordered online a week ahead and it was ready to go when I picked up the day/time I selected. The staff were very professional and knowledgeable, making sure I knew how to travel with the cake. While I was in the shop, I picked up two mini bundts for my husband and kid. My gosh they gobbled those up but their fave was the strawberries and cream which was super moist and delicate. At the party the GF lemon raspberry bundt cake was a huge hit! No one believed it was gluten free and my sister in law was very impressed. It was spongey and scrumptious. It was a lot cheaper than other bakeries for a specialty cake. The shop is really fun and festive and I look forward to continuing to shop here!

This Nothing Bundt Cakes [Calaveras] is still very much my preferred location to shop from. With it…read morebeing TEACHER'S APPRECIATION WEEK, I knew this was the spot to hit up and shower our teacher/teacher's aides with. I made the order online a few hours prior to pick up and the staff made it all happen. The cake flavors were correct and the towers were neatly packaged. On that note, the bows weren't as pretty as I would have liked but it did the job. The blank notecards were provided but it would have been nice to include the mini clothespin that comes as a set. Adding my Etsy customized tags just brought everything together and elevated the overall look. [[insert chef's kiss pic]] 4/5 stars. Cakes are always deliciously moist and yummy.

Let me just say this. As long as the business is running I will forever order cakes here. Thank you…read moreagain Flavor Response time Communication Design

We ordered a cake shaped like a robot vacuum for my son's birthday. Communication was…read morestraightforward and clear. The cake looked fantastic and tasted great! Highly

The store is really big, and they have healthy and fresh items everywhere! Their vegan options are…read moreincredible, and so are their produce and salad section. Never tried the hot bar, but will definitely try it out. The people are also really nice. They are really friendly, and overall the store is well lit and very clean. A few things I would recommend buying is Lily's Sugar Free Milk Chocolate, Moroheiya Ramen, and Unsweetened Peanut butter In conclusion, it's a great store and I hope they'll have locations outside of the US soon!

This whole foods is great! They have a bread loaf cutter and DELICIOUS cake…read more My friends and I always order the cake a day or two in advance and it's always been a hit.