My friend wont write the review but I am because I am highly upset about her whole experience and process being that she is pregnant!
This company is clearly money hungry and unorganized! We purchased a back drop from them and picked it up on a Saturday! Nobody informed in a email or nothing that the location on the weekend is different from what is online! But was quick to ask for money in a email rudly when we inquired about some rods! Boom thats one fuck up! Next we paid and sent a deposit with no problem for some rods for the back drop once we were in the establishment! Which we was informed that the deposit will be refund once it's dropped back off! We called to drop it off the very next day they said ok no problem! 20 mins later they called back asking a ETA as they had to run out which is not my problem but us being nice we made it our business to drop it.
I knew something was fishy because the guy we dropped it to stated never to use zelle or cash app because it has been a problem for people to get the money right back he recommended zelle! Granted we used this company 2 years ago got the money next day! Its currently going on 4 days we emailed, texted & called these people and have yet to receive or get an update about our refunded deposit! I do not recommend its horrible sorry to say for a black own business support else where! YT people will never give you this problem! Now im have to make it my business to go out my way up to this store for my pregnant friend to get an update or get something for my deposit worth because people don't got time to play games all it takes is a text , call or a simple email letting someone know whats going on with they money!
I have proof of calls , emails & text I would say keep your proof if you do decide to take your chance with them. read more