In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid…read moreLife was extremely disappointing. Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom. The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up. We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom. We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming. After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do. Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems. We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened.

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

We have stayed with Brett Robinson rentals at Phoenix x and Phoenix xiii multiple times over the…read morepast 10 years. This year we stayed at phoenix x May 22nd thru the 26th in room 205. After a few days my wife and I started not feeling well. As we started to look closer around the unit we noticed multiple locations of mold in the bathroom walls and living area ceiling. Rust in the dishwasher along with rotted/swelling cabinets and flooring not finished with gaps and cracks. Going into this units we understand imperfections and wear and tear. As far as mold and rust, totally unacceptable especially at the rates they charge for the facilities.

This has been a nightmare for us and we have not received much support from Vacasa. Let me…read moreenumerate our complaints about this condo: 1. The blinds do not work. They neither open or close. Nothing was done when we reported this to you 1 Feb 2026. There was not even a suggestion to place curtains as a temporary 2. arrangement. 3. The seat coverings are ripped and cut into bare legs. 4. The patio door does not close or lock. 5. The screen on the patio door is ripped and is not pretty to look at. 6. The patio furniture is not good. One chair has no arm and should be tossed in the trash. The table is unusable. 7. Other of the furniture are unusable. 8. Two of the units of the four-slice toaster do not work. 9. There should be covers on the kitchen chairs as they screech when moved over the floor. 10. The laundry toilet leaks. 11. At least one electrical outlet did not work---there may have been more. 12. There were rips and tears in the wallpaper which looked awful. I would have expected that the place is looked at by some knowledgeable person in between bookings to make sure it is in good shape. Obviously, it is not. In summation, it appears this unit requires extensive renovation in order to meet expectations of its guests. Maintenance should be regular, consistent and attended to on a schedule. This unit has been very remiss in maintaining its property. It is obvious the owner is averse to spending money on this unit. Because this owner has no interest in maintenance nor the interests of the people /guests whom they expect to pay for their lack of consideration, it is my recommendation this unit be taken off available condo offerings until it is properly maintained and upgraded so that guests may experience good times while using it. BTW, we loved Orange Beach/Gulf Shores

It is actually Phoenix west and not Phoenix west II. Beautiful location, units are huge and the…read morestaff here are second to none. I am here in a project and have been since September. I even stayed in a unit for several weeks and never wanted to leave. Parking is good and close to all the amenities and being the tallest building on the island boast amazing sunrise and sunset views.

Review of Beckoning on Perdido Bay Rental PropertyOur family stayed at the Beckoning on Perdido Bay…read morein Lillian, Alabama, from July 18 to July 25, 2025, and while we had a mostly pleasant stay with many memorable moments, several issues need addressing to enhance future guest experiences. The refrigerator leaked from the top right, requiring a mixing bowl to catch water, emptied twice daily, and the undersized freezer could only hold one bag of ice alongside our food, lacking an ice maker. During an air conditioning failure, indoor temperatures reached 85°F, causing fridge temperatures to hit the mid-50s, risking spoilage of our several hundred dollars' worth of groceries; the fridge, bolted to the floor, may need coil cleaning. The internet was unusable for modern devices until the maintenance director kindly set up his personal Starlink system, and we recommend a permanent high-speed solution. The property had maintenance issues: the rear porch screen door had holes and was detached, allowing insects like cockroaches and silverfish inside, which we had to handle. Dirty dishes in cupboards suggested inadequate cleaning, a rotted deck board near the grill posed a safety hazard, and low kitchen sink pressure made dishwashing difficult. Closets had a musty odor, needing dehumidifiers. We found insufficient towels and washcloths for the guest capacity, forcing us to buy more, and recommend two sets per person. The living room furniture, styled like outdoor pieces, and dated porch furniture were uncomfortable, and the shelter house hammock was torn. The overgrown driveway brushed our Suburban, risking paint damage, and a deep, water-filled hole created a muddy hazard. The beach path and shore were overgrown, needing cleanup, and the lack of a dock limited activities. Ants on the beach caused painful bites, and the grill's metal bristle brush was a health risk, with a non-functional igniter and uncleaned grease tray. Door handles loosened repeatedly, kitchen knives were dull, and porch screen doors were misaligned. The AC failure, due to a mold-clogged condensate line, was fixed promptly by the maintenance director, who was pleasant and responsive. Despite these issues, the private property offered ample space for lawn games, and the screened porch with fans was a highlight, keeping bugs out when closed. The private beach with shallow, safe waters was ideal for kids, with minimal jellyfish and dolphin sightings nearby. Beach wagons, toys, and chairs were a cost-saving bonus, and the outdoor shower and spigot were convenient. The large, well-stocked kitchen with a gas stove and spacious dining table suited our family, and the living room had books and games, though the TV was small. Updated bathrooms had great water pressure, bedrooms had comfortable beds and fans, and the master closet was spacious. The maintenance director's Starlink and AC fixes were greatly appreciated. We enjoyed daily beach time, fishing for catfish and a black drum, and a trip to the Naval Aviation Museum to see the Blue Angels, 45 minutes away. Removing a few trees could offer an unobstructed bay view from the porch. Overall, this property has great potential, but addressing these maintenance, cleanliness, and amenity issues would make it exceptional.

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

Stayed in Phoenix 5 in Unit 1007 from 7/5/25-7/9/25. One of the worst condos I've ever stayed in…read more MANY people said they will never come back. That was the main topic on the 20 minute elevator rides. This place obviously gets a lot of people once. That's the only way they are still renting. Elevators don't work. You will be waiting for multiple elevators to come bc they are too small for the buggies. Don't even try to use them from 4-6pm. Someone got stuck for 45 minutes in one and the emergency button doesn't work. They had to call 911. UPDATE: 4 people were stuck in the 3 days we were there. One elevator never worked. People were having to carry their beach wagons and groceries up 10 plus flights of stairs. In Unit 1007, you can hear your neighbors above you when trying to sleep in the main bedroom. This unit is by the elevator, so when sleeping in the main bedroom, you can hear everyone screaming in the hallway. You can see all your neighbors on their balconies, to the point you have to pay attention to what you're wearing bc people can see up your shorts/dresses. It's the worst layout I've ever seen. You can literally have conversations with your neighbors outside and hear everything on the balconies around you. Outside, you can't hear the ocean for all the people in the pool. Couldn't swim because someone threw up in the pool. No lights in the kiddie area for some reason. The ceiling is extremely low. The one bedroom units are small. The bathrooms need updating. There's only so many times you can paint over old trim. In general, the unit was clean. You have to pay a separate fee to park. Parking is outside, far away. I've stayed at other Phoenix properties 15 or so years ago and never had this poor of an experience. They have gone down hill. Checking in should be simpler by putting the passes/bands in the room on arrival. The owners did try to decorate the place nice. The bed is horrible. We couldn't sleep because our backs/hips hurt so bad on the hard bed. The linens are dirty and scratchy. Stains all over the extra blankets. There were only blinds on the main bedroom window that opens to the breezeway. I felt like people could see me as they were getting off the elevator. Cheap pillows and furniture. You can tell when a condo is used by the owner because everything is a little nicer, these owners probably don't use this condo personally. The dishwasher was half hanging out of the cabinet. I did appreciate that they had streaming channels, nice balcony furniture, satellite TV and the kitchen seamed to be pretty well stocked. The beach chair rental, Ike's, had the nicest employees. The beach was nice as well. If this is all you can afford, it's not terrible, but if you can spend an extra $300, don't hesitate to stay in a better condo. This condo is in desperate need of an overhaul. It should not cost this much to rent a place with broken elevators, claustrophobic units, and non-private balconies.

I spent two days at Phoenix V, where I noticed broken windows at the front of the building. Room…read more411 was clean but in need of renovation; the view from the room was beautiful, but the comforter on the bed had a strong sweat odor, indicating it hadn't been washed. The stay was decent, but the facility's age and condition don't justify the rates they charge.

We have stayed at Turquoise Place twice now, and there is definitely a reason we came back. It is…read moreeasily one of our favorite places on the Alabama Gulf Coast. The resort has direct beach access and incredible Gulf views, but the amenities really set it apart. There are multiple indoor and outdoor pools, lazy rivers, a splash pad, and an awesome four-story waterslide. The condos are spacious, and having a private hot tub and grill on your Gulf-front balcony is hard to beat. There are also plenty of other activities, including tennis, pickleball, putting greens, fitness facilities, and poolside food and drinks. Turquoise Place gives you the space and privacy of a beachfront condo with the amenities of a high-end resort. After two great stays, we would absolutely come back again!

The accommodations of the condo were very nice, washer & dryer provided and the condo was super…read moreclean and comfortable. The only downsides ( in my opinion) were the parking situation and the cleanliness/upkeep of the outside amenities. Parking was only guaranteed for 2 vehicles, and the 3rd vehicle (mine) needed to pay for an extra parking pass to stay in the garage. They had none available the weekend I arrived so we had to park our car at a hotel nearby and pay for over night parking from Saturday- Tuesday until we could get a parking pass. It was very inconvenient to have someone take us to our car and worrying if something was gonna happen to our car. The 2nd thing was the cleanliness of the patio amenities. Grill needed scrubbed and sliding door needs a good power wash

Bella beach is my management company they have already way surpassed my old company. If they treat…read moreme right; they will treat you the same way.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Always a great stay. Appreciate the security staff, maintenance crew, and the amenities!read more

I 100% recommend this resort. Me and my family went for 5 days and it is super great! I love all of…read morethe pools and how kid friendly the place is. Although it is under a lot of construction for being June Also, some of the things are very outdated for it being June of 26'. The map of the place is very confusing. All in all I recommend this place if you are looking for a nice, relaxing place to have a vacation!