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    Phoenix V

    2.8 (32 reviews)
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    dirty ceiling fan

    DO NOT RENT THIS CONDO. - sorry I could not give a lower score. We stayed at Phoenix V, Condo 015. It was horrible. This unit is in no shape to be rented. I tried multiple times while there and afterwards to get a resolution, but no one would contact me. No one ever contacted me to discuss my concerns nor have I been sent a survey even though I was assured they would multiple times. 1. The unit was not as pictured on your site. The living room sofa and chair were not the same as in your advertisement. The sleeper sofa was broken (on the floor) which made it hard to get up. The living room and dining area furniture were dirty. 2. The entire unit was dirty. The ceiling fan blades were nasty, the light over the dining table had cob webs. The floors were surface cleaned and were dirty on the edges. 3. The bath tub in the master bedroom has mildew between the tub and shower. 4. The door knock to the secondary bathroom was falling off (we borrowed a screwdriver and repaired it) 5. The shower in the secondary bathroom does not operate correctly, therefore, everyone had to shower in the master bathroom 6. The bed rail that is in the closet to use for small children is filthy. 7. There are spots in the secondary bedroom as well as the living room where one ft. Chunks of the ceiling have fallen. 8. The kitchen cabinets are peeling. 9. The refrigerator has cracked/broken shelves 10. There are 2 extra remotes in the living room, one that does not have batteries, nor a back and the other seems to go to lighting. 11. The outdoor lights (patio and path) did not work when we arrived. I had the complex fix those items, but they said the owner had to do the other repairs. I have pictures of all issues. It would not have been so bad if the unit had actually been clean and not surface cleaned.

    Picture of chair set up.

    EVERYTHING!! This place makes no sense to me. First we were in lobby waiting for unit to be ready (1102) & several people got stuck in elevator. Heard from an employee it happens often. Get to unit & pictures will show what we found. Broken door latch, dishwasher full of water on bottom, blinds torn to pieces, moved coffee pot & dark water came from bottom so I bought vinegar to clean the damn pot, toilet overflows, maintenance comes but we had already unstopped it, throws his nasty gloves in trash can in bathroom, garbage disposal doesn't work at all, curtains in a drawer not put on window, pay $173 for beach chairs to sit on front row but, it's actually sitting behind people that bring their personal set up sooo.. you get to look at people & their umbrella's not the ocean. It's a total joke around here!! If you come bring all your cleaning supplies to mop with. They wouldn't send anyone to clean the overflow of toilet. I've stayed in many condos & I have to say this is the worst EVER!!! So Alabama can't say I'll be staying at a Phoenix that charges $300 a night to have such conditions as these. Florida you have them beat my millions!!!!

    Frank T.

    Another great stay at a Phoenix property in Gulf shores! This year, we opted to stay at Phoenix V Condominiums because we only had 3 families this year. Upon arrival, we were able to pull right up to the unloading area, grabbed a couple of carts (which were plentiful) from lobby, unpacked the cars, and headed up to our room. A hiccup in our check in as the cleaning lady was still cleaning our condo. Nothing against Phoenix V as this was not managed by them. The condo was great as we were on the 15th floor (top floor) so we had a great view of everything. The condo was clean, bedding was nice, kitchen had plenty of appliances and utensils, and the large tv in the living room was nice. The pool area was clean and the splash pad was a huge hit for the kids. The short walk down the wood pier took you right to the beach where you can hang out for the day, go back and forth between the pool, or a quick break to your room for lunch. The condo was walking distance to Live Bait or Ruby slipper and a quick drive to any of the nearby grocery stores.

    Tyanna R.

    Definitely a fun stay with loads of activities from a spacious work out room, splash pad, indoor and outdoor pool, and of course the beach! Some things holding it back from a 5 star rating is that the room was dirty even though we had to check in 2 hours late although they did give us 1/2 off room service. I would definitely come back and visit again though! Great for the family!

    Phoenix V
    Brannon B.

    Nice Condo. No lazy river

    Great views
    Herbert C.

    We reserved here for the 2017 Ahsaa state track finals. We have stayed in the other Phoenixes as well but this by far is the best to me. I will definitely come back with family and let my kids use the kiddie area. They also have an indoor pool, racquetball, fitness area, and meeting rooms. The staff is very helpful. They also have am ice vending machine inside the main lobby. Great place to stay.

    Bugs behind plastic guard.

    (Room 1511) This place is pretty cool. Staff was helpful and nice. Currently during this COVID-19 pandemic, they do require you to wear a mask as long as you're on the property unless you are in your room or swimming. However, for the money I spent renting one of these condos, I do feel like it could have been cleaned a little better. The plumbing was not so good either. The shower takes about 1.5 - 2 hours to full drain.

    Updated kitchen

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    11 years ago

    Plenty amenities for the family. My kids love the splash pad. Great view!! Very nice property but won't break the bank.

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    Review Highlights - Phoenix V

    The splash pad is fun for the little kids, and the pool areas were neat and clean.

    Mentioned in 11 reviews

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    Perdido Beach Resort

    Perdido Beach Resort

    3.7
    (169 reviews)
    $$

    I had a very nice time here last weekend. It was my first visit. I stayed two nights. There is…read morefree guest self parking and a valet parking option. The staff were all helpful and friendly. There was someone playing live music at certain times of the day. The room was clean and had a simple but nice setup. The shower had great water temperature and pressure. We had an ocean view room which was worth the extra cost. Waking up to the beach every morning was so satisfying. Reading on the balcony while listening to the ocean sounds and watching the waves was everything that I needed. The hotel has beach towels that are easily checked out through a machine. Beach chairs and umbrellas are available first come first serve to hotel guests which is very convenient. There was a heated outdoor pool, a volleyball net and a few games inside. We ate all of our meals at the hotel. We ate at the grab and go food spot. I ordered the feta and spinach croissant, a chocolate chip scone and a cappuccino. We also ate dinner at the latitude 30. I ordered a ceasar salad and calamari. For breakfast at latitude 30, I ordered the French toast dish that comes bacon and I ordered a side of eggs. We also ate at the fine dining restaurant onsite where I ordered the seared scallops dish and the vanilla crème brûlée. All of the meals that we ate at the hotel were very tasty. The restaurant staff were all kind and the utensils were spotless. I believe food may have also been served at the bar near the pool, but I didn't try any food from there during my visit. I really had an enjoyable time at this hotel and I plan to return in the future.

    Beautiful resort! Clean and well kept. Rooms were nice! We had adjoining rooms traveling as a…read morefamily of four and that was a great option. Wonderful view from the room. Pool was nice. Live music every day by the pool was awesome! And talented performers! The beach itself is right behind the resort and has the softest sand. Wanted was rough but we were still able to get in a slash around and jump some waves. The property was recently purchased by new owners after being owned by sand owner who opened it in 1987, which is impressive. Mervin in the restaurant was kind and friendly and been there 12 years. Glinda in the restaurant was the SWEETEST lady there. She maker the omelettes. (Get the omelettes!! Yum!) John and Greg are great pool side bar tenders. The gentleman at the lobby bar was also friendly and attentive, we didn't catch his name. The list of things we wished were different is short. Could have used speakers playing music during the times at the pool when there wasn't live music. Wait times in the restaurant were long. (Food was hit or miss...not horrible but mostly unremarkable... However the spinach dip at the casual restaurant is off the charts and the wagyu steak at Voyagers is incredible!!) We cannot say enough about the marvelous staff. We will definitely be back! We wish them luck in this transition.

    Best Western Premier Tides

    Best Western Premier Tides

    4.1
    (96 reviews)
    $$

    WARNING NO COFFEE... is this a thing now ??? I'm older than…read moredirt and have never been arrested, yet was approached by a security guard this morning as I took a sip of black coffee I got from a coffee pot in the hotel lobby. (I had called earlier commenting about no coffee in the room and was told there was a coffee bar in the lobby... never any mention of a charge) Mortified, walletless, not knowing what to do, I dumped my coffee in the waste basket and went back to our room. We are staying here for a week so I called to ask how much the coffee was and was told $3.75 a cup. Now our idea of entertainment since my husband can't move around very well is sitting on the deck by the ocean and drinking coffee.... So it's kind of a big deal to us, as it probably is with other seniors and mobility challenged individuals, so thought I'd share. Aside from that the room is nice and the view great, which probably keeps people coming. Also, the pizza we had at the Hotel bar was not very good. So overall nice stay if you pack your Keurig and dine somewhere else.

    We stayed here for five nights and we loved it!! we had a great beachfront view room, they have a…read moregreat breakfast buffet for $14 which is a good price. You can get a custom-made omelette or a crêpe and a variety of foods in the morning. Have a nice coffee bar with homemade muffins and cookies.! There's a nice bar by the pool that you can get a couple frozen drinks or a custom-made drink. Only problem was the generic alcohol. I enjoyed the frozen bushwhacker without all the chocolate syrup and whipped cream. I fell in love with my pillow and would've loved to take it with me! The bed was very comfortable and I slept great. The whole trip with very nice towels and and made service if desired. Family friendly with a very nice pool and a shallow part for toddlers. Nice little walk way to the beach, which is white soft sand and was amazed by the shallow ocean. Could walk out pretty far with decent waves for jumping. The lobby desk was very friendly and helpful! They gave us recommendations for restaurants and everyone we tried was awesome. Great location near FloraBama, the state parks, trails, The Wharf etc. They charged for parking, but it was convenient. There was always parking available. We would highly recommend and we would return on our next visit to Orange Beach.

    Hilton Garden Inn Orange Beach Beachfront

    Hilton Garden Inn Orange Beach Beachfront

    3.1
    (105 reviews)
    $$

    We had a great time on our trip to Orange Beach and really enjoyed our stay. The room was clean,…read morethe bed was comfy, and the staff was so friendly. We called the front desk to see if we could get more pillows and they sent them up very quickly :) This hotel is right on the beach and our room had a balcony. We were on the side but we could still see the Gulf which was nice. We enjoyed a drink or two out there after our day at the beach. There's a pool and Barr at the pool that serves yummy cocktails that you can take up to your room. It was a very enjoyable experience. While the hotel is taking precautions for COVID, the guests aren't trying to follow the mask policy which sucks. There are signs posted everywhere about the policy but it isn't enforced. That's my reason for 4 stars instead of 5

    Cannot believe HILTON allows their name to be associated with this property!!!!…read more The pictures are completely deceptive!!! The lobby and pool area are nice and the employees are so sweet and helpful but this hotel is far less than what is posted on the websites when searching for a place to stay. Please ask to see a room when staying here before you book! The carpet is filthy, bare nails hanging in the walls, door are beat up, toilets barely flush. There are no safes in the rooms either!!! $300 plus dollars a night is way more than you should be paying here! Stay at a Phoenix property or contact Brett Robinson properties instead.

    Holiday Inn Express Orange Beach-on the Beach by IHG

    Holiday Inn Express Orange Beach-on the Beach by IHG

    3.4
    (63 reviews)
    $$

    We've been coming here few times each year for many years. The hotel has remained consistent. The…read moreentire staff do an excellent job. Breakfast is good. The hotel is always clean. Hot water too! Leslie Haley does phenomenal job! Does not matter if you do not get ocean front because you still get great view!! We are timeshare owners with another brand and still continue coming here simply because it is a great hotel with great staff, service and the best bar hostess!!! One thing to note about Alabama has endangered federally protected nocturnal plant eating cuties that are on the dunes. They are NOT rats! Please educate yourself. https://www.interestinganimals.net/wp-content/uploads/Alabama-beach-mouse-eating.jpg

    My fiance and I planned a last minute trip to Orange Beach with our friends and decided to stay…read morehere and it was a great choice!! When we first checked in, Gregory checked us in and he was AWESOME!! He was hilarious and made our check in so easy and sweet!!! The breakfast was not up to par, BUT we did get it about an hour before it was about to close and it had been open for 3 hours already, so we gave it the benefit of the doubt!! The shower pressure is phenomenal and the rooms were so nice and clean! This is definitely the nicest Holiday Inn we have stayed at!! We also definitely recommend getting an ocean view balcony, it is so worth it! The biggest con we had here is their wifi is not that great & it won't stay connected or won't connect at all.

    SpringHill Suites by Marriott Orange Beach at The Wharf

    SpringHill Suites by Marriott Orange Beach at The Wharf

    3.5
    (30 reviews)
    $$

    Great convenient hotel with light continental breakfast near all the amenities at The Warf. I went…read morewith the marina view and even took a quick splash in the lukewarm pool.

    We stayed here while visiting family at a nearby RV Park…read more Location - This hotel is right next to The Wharf in Orange Beach, AL. You can find restaurants, shops, and entertainment at The Wharf. The dolphin and fishing tours go out of the marina right next door. You are about 15 minutes from the beach. Rooms & Building - Rooms are suites so there is plenty of room to spread out. We liked the big bathrooms and living space and had a balcony that overlooked the river and pool area. The building is well manicured with palm trees and flowers and modern looking. Amenities - The pool was very nice and big, lots of room for everyone. Plenty of chairs made it easy to find during the high times of sunlight. There is a hot tub onsite as well (always a plus in my book). Food - Their is a restaurant onsite that we did not try but the complimentary breakfast was pretty good. Every day there was a different kind of breakfast sandwich or specialty item. There was an oatmeal bar that my kids thought was fun. We enjoyed the breakfast, it was filling and high quality. Staff - Everyone we met was professional and friendly. Price & Final Verdict - Price was great for everything we experienced while staying here. I would stay here again.

    Phoenix V - hotels - Updated July 2026

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