I had a very nice time here last weekend. It was my first visit. I stayed two nights. There is…read morefree guest self parking and a valet parking option. The staff were all helpful and friendly. There was someone playing live music at certain times of the day. The room was clean and had a simple but nice setup. The shower had great water temperature and pressure. We had an ocean view room which was worth the extra cost. Waking up to the beach every morning was so satisfying. Reading on the balcony while listening to the ocean sounds and watching the waves was everything that I needed. The hotel has beach towels that are easily checked out through a machine. Beach chairs and umbrellas are available first come first serve to hotel guests which is very convenient. There was a heated outdoor pool, a volleyball net and a few games inside. We ate all of our meals at the hotel. We ate at the grab and go food spot. I ordered the feta and spinach croissant, a chocolate chip scone and a cappuccino. We also ate dinner at the latitude 30. I ordered a ceasar salad and calamari. For breakfast at latitude 30, I ordered the French toast dish that comes bacon and I ordered a side of eggs. We also ate at the fine dining restaurant onsite where I ordered the seared scallops dish and the vanilla crème brûlée. All of the meals that we ate at the hotel were very tasty. The restaurant staff were all kind and the utensils were spotless. I believe food may have also been served at the bar near the pool, but I didn't try any food from there during my visit. I really had an enjoyable time at this hotel and I plan to return in the future.

Beautiful resort! Clean and well kept. Rooms were nice! We had adjoining rooms traveling as a…read morefamily of four and that was a great option. Wonderful view from the room. Pool was nice. Live music every day by the pool was awesome! And talented performers! The beach itself is right behind the resort and has the softest sand. Wanted was rough but we were still able to get in a slash around and jump some waves. The property was recently purchased by new owners after being owned by sand owner who opened it in 1987, which is impressive. Mervin in the restaurant was kind and friendly and been there 12 years. Glinda in the restaurant was the SWEETEST lady there. She maker the omelettes. (Get the omelettes!! Yum!) John and Greg are great pool side bar tenders. The gentleman at the lobby bar was also friendly and attentive, we didn't catch his name. The list of things we wished were different is short. Could have used speakers playing music during the times at the pool when there wasn't live music. Wait times in the restaurant were long. (Food was hit or miss...not horrible but mostly unremarkable... However the spinach dip at the casual restaurant is off the charts and the wagyu steak at Voyagers is incredible!!) We cannot say enough about the marvelous staff. We will definitely be back! We wish them luck in this transition.

Twas a decent hotel. Pool was nice, hot tub was nice, everything was pretty decent. Except for one…read morething; the toilet does not flush unless you hold it down. And also, sometimes you can lock yourself out of the room while on the balcony. Thank god I was in the room, or else my brother might've been stuck on the balcony for a while.. other than that, it's a decent hotel. I'd stay again, if I had to.

Excellent stay here! The bed was super comfortable. The room was very spacious, clean, and had no…read moresmells. The AC worked flawlessly. All staff members I encountered during my three days here were friendly and helpful. The weather didn't permit pool time, but it was clean and pretty to look at, and the view of the beach was nice. Walking distance to so many food places and shopping. Unlike other hotels I've stayed in, the walls were not paper thin so I had no noise disturbances! Big buffet breakfast in the lobby, and a tiki bar outside. What more can you ask for? Except fluffier pillows - these were flat within seconds, but honestly, that would be my only negative and that's not a dealbreaker at all. Next time, I'll just bring my own.

This was our family's first time staying at Best Western Premier - The Tides, even though we're…read moreregular visitors to the Orange Beach area. We wanted to arrive a couple of days before checking into our condo, so we booked a two-night stay here, and we're glad we did. The hotel is on the smaller side, but that's actually part of its charm. It's centrally located in Orange Beach, making it easy to get to restaurants, attractions, and shopping. The beach access is unbeatable, and the views from the dining area are absolutely beautiful. There is a pool, but it's fairly small. Since the entire property is smaller than many beachfront resorts, you won't have a ton of privacy around the pool. On the plus side, it never felt overcrowded, which made for a relaxing stay. One thing I definitely recommend is eating breakfast here. It was excellent and a great way to start the day. They also serve pizza in the evenings. It's a thick, almost Chicago-style pizza, so just know what you're ordering. The flavor was fantastic, and one pizza was easily enough to feed our family. Our room was a huge hit with the kids. It included bunk beds, which they were so excited about, along with an Xbox, a desk, and a large flat-screen TV. It really felt like the hotel had families in mind. The lobby gift shop was also surprisingly well stocked with snacks, drinks, toiletries, and even common medicines you might need during your stay. Overall, this is a fantastic place to stay if you're looking for an extra night or two in Orange Beach before or after your main vacation. I'd gladly stay here again. My only suggestion for the hotel: since you're serving that delicious, hearty pizza, it might be worth stocking a few antacids or Tums in the gift shop too! 10/10--highly recommended!

Bad experience with handicap parking. They taped off handicap spaces on the lower floor. The upper…read morefloors were taken. They charged us different prices for the same drinks on day and night and the night bartender charged an unauthorized $10.00 tip to our room bill even after tipping him cash earlier. After complaining to management, they said that they would refund the per day parking fees and the unauthorized tip and for the pizzas. A few days later, I spoke with the manager and the manager reneged on the refund of the parking fees. Also, I was told from the front desk that they have a contract with a third party if you want to sit on the chairs at the beach for $75.00.

The Lodge is the best hotel in the GS/Orange Beach/Pensacola area. Why?…read more 1. Location: On the beach, in Gulf State Park, Orange Beach and OWA both only a few miles away. 2. Love the amenities here: Two pools, two restaurants, nice coffee shop, Dragonfly (outdoor bar and grill), and good fitness center. 3. The Lodge has 3 sections for the guestrooms. Five floors each. Rooms are nicely appointed, clean, and comfortable. Even numbered rooms face the beach. Can't say enough good things about this hotel. Beautiful lobby, numerous places to sit and relax, big parking lot by the convention center side of property, valet service available.

The ONLY place to stay in my opinion. We had 2 rooms, both ocean views, one king w/bunk bed that my…read moreson loved & one king suite. the suite had a kitchen area - u gotta request a microwave but it made it sooo much easier with kiddos for snacks ect. There is not another resort like this in the area. great staff ! ADORE Hannah! She took care of us above and beyond being diamond members. We will be back again and again! Food , pool service... distance to beach- all great! my 90 yr old grandmother loved having Mauricio in the valet / bell stand help her. He was so loving, patient & gentle with her. thanks to all the staff!

This hotel has been great! Rooms are huge, beach view, easy beach access - lazy river pool has a…read moregreat current - pool bar, very awesome and Carmen makes delish drinks! We will be back and I hope sooner than later

Cannot believe HILTON allows their name to be associated with this property!!!!…read more The pictures are completely deceptive!!! The lobby and pool area are nice and the employees are so sweet and helpful but this hotel is far less than what is posted on the websites when searching for a place to stay. Please ask to see a room when staying here before you book! The carpet is filthy, bare nails hanging in the walls, door are beat up, toilets barely flush. There are no safes in the rooms either!!! $300 plus dollars a night is way more than you should be paying here! Stay at a Phoenix property or contact Brett Robinson properties instead.

Great place with friendly, helpful, caring staff. Rooms are clean and comfortable with a view of…read morethe Gulf from your own balcony. The beach is easily accessible Food and beverages are fantastic and affordable at the "restaurant/ lounge". The pool is inviting and well serviced. We will be coming back for sure

We're Hilton members so booking online was a breeze, as usual. We booked a pricier room, a King Bed…read moreSuite with a balcony view, and it was a nice, big room. It was at the end of the hall, so it was very spacious. It had a small microwave, small fridge, coffee maker, and a safe. Room was clean, bathroom was nice, WiFi was sketchy (more on that in a sec), and pillows were flat as pancakes but that's literally every hotel we've ever stayed in, so no points deducted for that. The only complaint is that the maintenance guys (internet guys?) unexpectedly came in two times (once on Thursday & once on Friday) to work on our room WiFi. We had been having trouble with it, but had not filed a repair request. Apparently, they were changing the boxes out in every room so every time our WiFi dropped it was because we were unknowingly connected to surrounding rooms' WiFi since ours didn't work and as they were taken offline, we saw it as it happened. It's good that they were changing out the boxes but we didn't understand why the front desk didn't give us a heads up. After all, they had texted me twice, once with the welcome text and again with a follow up text. A simple FYI would've been appreciated. Other than that non-communication, everything else was great. Beautiful view of the gulf, with beach access and a heated pool. Good, central location between Fort Morgan, Gulf Shores, & Pensacola and front desk employees were professional. I would recommend!

We've been coming here few times each year for many years. The hotel has remained consistent. The…read moreentire staff do an excellent job. Breakfast is good. The hotel is always clean. Hot water too! Leslie Haley does phenomenal job! Does not matter if you do not get ocean front because you still get great view!! We are timeshare owners with another brand and still continue coming here simply because it is a great hotel with great staff, service and the best bar hostess!!! One thing to note about Alabama has endangered federally protected nocturnal plant eating cuties that are on the dunes. They are NOT rats! Please educate yourself. https://www.interestinganimals.net/wp-content/uploads/Alabama-beach-mouse-eating.jpg

Worst hotel I've ever experienced and I stay out 100+ night a year. I was an IHG spire elite member…read moreand after the stay my wife and I had here I have abandoned not just this hotel but IHG altogether. I am now Hilton Diamond and Bonvoy Gold. Just a reminder to all you vacationers out. Take my word for it. STAY ELSEWHERE!!!! Dirty hotel, terrible staff. No one cares there and you will be ignored

What a great place to stay. The staff is very friendly and knowledgeable. The rooms are clean and…read morelocation is walking distance to shops and restaurants.

Great convenient hotel with light continental breakfast near all the amenities at The Warf. I went…read morewith the marina view and even took a quick splash in the lukewarm pool.

I stayed for 3 nights. Positives: The rate was decent for a hotel right on the beach, it was…read moreclean, parking was free, it was located right across from a strip mall with lots of restaurants, a walmart grocery, a gas station, and a liquor store. The hotel was quiet, a shocker since there were lots of families with small kids (school was back in so not many big kids). I liked that they didn't have carpet in the rooms (sand and carpet, are not a good combo), they had a few foldable chairs and pool floaties that were to be shared by guest, the omelet station was a hit with everyone. Free popsicles in the afternoon. Maid/room cleaners were super nice and respectful. Negatives: my comforter had been washed/bleached to death, it was literally ripping to shreds (had to request a new one), the floor of my shower looked like a DIY patch job (they should have tiled that), and some of the pool tiles need maintenance. The pre-made, heat and eat breakfast sandwiches were garbage! I would stay there again.

I\n Will not stay at the sleep Inn in orange beach, Alabama ever again went for breakfast at the…read moreproper, did not explain how things worked got the desk attendant was helping a lady. Cook did not have no signs explaining how it worked to order food so needless to say, did it wrong Get talked to like a little kid in front of everyone. The gentleman at come from the desk to help cook hand the white on us afterwards, was not 1 bit friendly for\n 200 and something dollars a night.\n You would think that the motel worker would be nice we always stay for 7days r.Motel bill is in the thousands , not just two or three hundred dollars , but that goes to show you a bad apple for everyone

absolutely PERFECT stay! 10/10 no notes. Lilia is an amazing host and the rooms are so comfortable…read moreand clean. we loved the pool and hot tub and the short walk to the beach!

Clean and quaint with lots of character. Not your ordinary beach spot. The food and service are…read moreexceptional! Great place for a group trip.