TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

HORRIBLE COMPANY! We booked 403W at The Four Seasons at Romar Beach for 22 nights. Upon arrival the…read moreunit was infested with roaches. We contacted Prickett Properties who put us in a temporary property, The Palms, for 3 nights while they exterminated. The temporary property was smaller, outdated and dirty. When we returned to 403W we were met with another round of roach attacks! Several varieties and sizes confirming our suspicion of an infestation! We immediately left and checked into a hotel close by. Our 22 day vacation was reduced to 5 harrowing days. Prickett Properties blamed EVERYONE for the issue....the HOA, the owner, even us! They won't refund all our monies paid claiming we have to pay them for 3 nights at The Palms! Prickett Properties has NO idea what customer service is. They are terrible to their customers. BEWARE OF PRICKETT PROPERTIES. STAY AWAY

In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

My dad and I arrived at this condo on Saturday. Immediately dad notices his sick not draining and…read morethere was a smell coming from the drain. This is the master bath. We called and asked for maintenance to come and fix and promised on Saturday they would come. They did not come nor have they been here through today. It's been two or three days. We talked to an offshore person. BEWARE!!! Do not rent here!!!

From vacation and long term rentals to vacation owners and property management, these folks got you…read morecovered. I've been interacting with these folks for years and have done successful rentals as well as they're now managing my townhouse property. They are a one stop place for short and long term vacation rentals, real estate deals, as they are realtors as well, and property management services. I have dealt with the staff, and the owner/ manager Chris on numerous occasions and have had great friendly service. Bottom line: Beach and southern Alabama propertues all done here. Recommended! https://lunabeachproperties.com/ https://www.facebook.com/lunabeachproperties/

We had a great, and easy, experience with My Beach Getaways. The house was beautiful, everything…read morewas just as expected, and the check in and check out process was simple. Highly recommend!

Both my wife and myself enjoyed staying at Admirals Quarters it was absolutely amazing! very very…read moreclean and very spacious! We. would recommend this place to anyone . It was very close to a lot of places almost walking distance if you wanted to ! The views were amazing being right on the beach and if you're looking for a quiet getaway this is it as well ! On a scale of one to ten this is definitely a ten ! No disappointments at all ! You guys rock ! Will be back next year for sure !

Perfect Spot OMG and I do mean God! His Glow-ry at my…read morefingertips Needs some cosmetics inside.

New owners in condo 202. Beds real comfortable, clean great location. Right across street from…read moregrocery, Walgreens, liquor store and ER clinic. On the beach and great white sand. Will stay again

Hunter and his team are phenomenal. I would highly recommend them to take care of your property…read more They went head and shoulders above what I expected. Thanks for all your hard work. Jay Bailey

Beach ball properties provides poor customer service, and if you are a property owner I would find…read morea new management company. Upon checking in at Brown at the Beach, I went to grab pots and pans to cook dinner for twelve people and found a lack of pans. I also found that what I took in photos as two refrigerators was one refrigerator and one extra large freezer, which again was not enough for a place that has eight bedrooms and was home to twelve people for a week. When I called Beach ball properties, they said nothing could be done that night, but promised more pans the next day. That promise was never fulfilled. On Wednesday of the week, I called when winds from a tropical depression caused water to come through four doors that faced the beach and a sun shade that was on tracks on the upper balcony was bashing into the building. The answer was that someone would come and check, again promise not fulfilled (property owner should be concerned about this). Other things of concern, the downstairs bathroom (barn door design) has no locking mechanism which seems lacking. One of the bedroom doors would not lock because the door did not shut properly and another bedroom (barn door design) did not have a lock at all. The property also had a poor dishwasher design which was too small for the size of the house. I'm addition to a lack of pots and pans, they were short on drinking glasses unless you count the abundance of shot glasses. Again, choose to spend your money elsewhere than, Beach Ball Properties and Brown by the Beach

We arrived a couple of hours early and were able to get in early. Great view of the water as there…read moreare protected dunes across from the property and no structures can be put up. Property was clean and had everything we needed. There were community beach chairs, noodles, etc. that we could use and return. We would stay here again.

The place we rented for an extended weekend was beautiful and fulfilled all our needs. Upon arrival…read morewe noticed the AC was not working. 89* . They had a technician out within an hour and he fixed the problem quickly. The 2 bedrooms and bathroom upstairs made for a great separate living space for my adult son and family while my wife and I enjoyed the ground floor. The large backyard and quiet community made for a great place for the dogs. We would recommend this company and property for your future visit to Foley, AL and the Gulf shores area. Beach just a 10 minute drive away and close shopping. Great time at a great price.

This group of professionals are very responsive, knowledgeable and helpful! They are a pleasure to…read morework with!

Sent: Thursday, January 2nd, 2025…read more "Mrs. Kahalley, My name is [REDACTED]. I have a deposit securing your rental property at [REDACTED]. I applied and was approved, and I am looking to move in sometime in February, signing a lease this month. I have been working with your staff, particularly Beth Rudat, and I have some concerns regarding professionalism and lack of courtesy. Admittedly, I have been eager to secure this property from out of state as I am under a time constraint. Still, text message responses are being delayed intentionally, or messages or answers to questions are now entirely ignored by Beth. At first, I gave Shamrock the benefit of the doubt, but I did catch what Beth said when I asked her if I had annoyed her by texting too eagerly when she called with the news of my approval. She told your staff that someone had mentioned, "Someone should take my phone away." I thought that was a joke until Beth began ignoring my messages and not answering some of my questions altogether. My more significant concern came after I researched online reviews for Shamrock Rentals and found deeply concerning 1-star reviews from previous tenants about your staff's lack of professionalism and courtesy. Some of the staff at Shamrock Rentals treat the property owners very well but have a history of mistreating the tenants. Is this something I should be concerned about when working with you? I don't want any issues. I am giving you over 1/3 of my income to be a responsible tenant and care for your property, but I don't want my concerns ignored or to be disrespected. Other reviews say that the properties were not cleaned and had damage prior to move-in. Beth is fully aware that I cannot walk this property before signing the lease due to a recent surgery and being out of state on a time constraint. I am trusting you to have this home in order for my arrival. When I asked Beth if there would be a fresh coat of paint, something not uncommon for tenants to request, she shunned my inquiry entirely and wasn't even willing to speak professionally about it. I hope Shamrock is going to be fair and treat tenants better than what I am seeing so far. What I am witnessing lines up with what the online reviews say specifically about a lack of professionalism and courtesy, and it worries me. Please take the time to address my concerns, and if you are okay with it, have Lauren reach out to me to finalize the paperwork. I seem to have annoyed Beth, and she has chosen to be uncooperative with me. Respectfully, [REDACTED] P.S. Here in Kentucky and my home state of Colorado, we often hear famously about "Southern Hospitality." You are my first encounter with the deep south of Alabama, welcoming me to my first-ever rental house in what might be my new permanent state. I sincerely hope that Southern Hospitality is all we've believed it to be." {RESPONSE} Recieved: Friday, January 3rd, 2025 "Hi [REDACTED], Thank you for your email and for expressing your concerns. After careful consideration, I have decided that proceeding with the rental agreement through Shamrock Properties would not be beneficial for either of us. I foresee potential difficulties in the future with you as a tenant and I feel you will also have the same difficulties when dealing with our company. I have refunded both your security deposit and application fee ($1,750) to your USAA checking account. Funds will be in your account in the next 3-5 days. I wish you the best with your move and future endeavors. Aiveen Kahalley"

We stayed in Unit 103W managed by Aronov Condo Management, and it was a nightmare from start to…read morefinish. The unit was unsafe, unsanitary, and nothing like what was advertised. We arrived to find: * Leaking ceiling * Non-functioning toilet * Broken furniture, including recliners that collapsed when used * Rusted patio furniture * Mold in the freezer (replaced with a tiny countertop freezer that could hold barely a cup) * Stove with no knob markings, making it unsafe * Extremely limited hot water -- not enough for more than one short shower * Windows so weathered you couldn't even see through them Aronov also violated ADA law by questioning my disability when I brought my service dog. Even worse, they entered the unit without my consent. When I reported these issues to Vrbo, Aronov lied about the condition of the condo, made false accusations about my stay, and Vrbo altered my review to hide the truth. This company clearly values protecting itself over guest safety, comfort, and legal compliance. If you value honesty, cleanliness, and your rights, do not book Unit 103W or any property managed by Aronov Condo Management.

Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

For the SMART real estate buyers of Foley, Gulf Shores, and Orange Beach Alabama let me share my…read morerecent experience with my agent Tracie Sweat. As a past licensed real estate agent, property developer, small business investor and senior residential home and community operator, I have NEVER worked with a more smart, educated, caring, and professional individual in my entire work and real estate buying history. Tracie made me feel as if I was her most important client and was no bother to her and her busy schedule at any time. I would NEVER consider buying real property in the south Alabama market without her. It was a pleasure working every step of they way until closed with Tracie and have already made future plans to future buying with her. She is a Blessing !! James Ballew

Tracie and her staff were super helpful and patient helping my husband and I find a vacation condo…read morein Gulf Shores. I am very picky and we aren't local but they made the process smooth and easy.