We stayed at Tidewater Unit 1202 for three nights, and unfortunately our experience with Liquid Life was extremely disappointing.
Before we even arrived, Liquid Life notified us that there was no power in the primary bedroom. We were told an electrician would come before our arrival. When we arrived, there was still no power. We called and were told the electrician was supposed to have come. No one ever came. We spent our entire three night stay without electricity in the primary bedroom.
The next day, we discovered the washing machine did not work. During a family beach vacation, we were left unable to wash wet swimsuits, clothing, or towels. We reported the problem and were told someone would come. No one came. We called again and were told someone would come the following day. Again, no one showed up.
We also documented missing drywall from areas of the ceiling and mold on the shower liner in the second bedroom bathroom.
We checked out after three nights with no power in the primary bedroom and no working washing machine, despite multiple calls and repeated assurances that someone was coming.
After checkout, management asked us to email photographs documenting the issues, which we did. We paid $1,041.44 for the reservation, plus $75.50 for trip protection. After everything we experienced, management offered $165 back and stated that was all they could do.
Things can break. The problem is the complete lack of follow through. Liquid Life knew about the electrical issue before we arrived, and we gave them multiple opportunities during our stay to address both major problems.
We did not expect perfection. We did expect the issues to be addressed after repeatedly being told someone was coming. Unfortunately, that never happened. read more
