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    Phoenix West II

    3.4 (51 reviews)
    Closed 9:00 am - 7:00 pm

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    Mark H.

    Cleanly ran established place indoor parking and nice units. We rented a three bedroom suite beach view. Big view windows, nice staff here.

    Beach Balcony Sunset
    James S.

    My family recently stayed at The Oasis which was formerly know as Phoenix West II in room 1010 and we had some of the best views from our balcony. Room 1010 sleeps up to 12 with 3 bedrooms and for full baths along with a full sized washer &dryer. The owners suite has a king size bed and the other 2 rooms have 2 queen size beds in each. The couch has a pullout queen sofa bed. The decor was tastefully done and the seating was perfect with the biggest wall mounted TV I had seen to date with everything from Disney to ESPN. Each bedroom had its own TV as well. The showstopper was the view from the balcony. There is an onsite restaurant and bar with an indoor pool, outdoor pool, kids water play area, a lazy river, and an adults only pool. Along with hot tubs in 2 different areas; several on the 1st floor and 2 on the 14 floor along with his & hers dry saunas and on the 15th floor a cardio & weight room. This made our 10th stay at room 1010 at the Oasis and it won't be our last.

    Angelia G.

    Reading reviews from over 6 YEARS ago....the EXACT same problems exists. The reviews are clearly not considered with the management company or 1 of any of the continuous complaints, you would think, would have been addressed The wait time is no longer 20 minutes for the elevator...it's 45 during the 4-6:00 hours. You may ride it for 20 minutes just to get to the 31st floor. The lazy river, yes there are only a hand full of floats for the triple amount of people in the lazy river. It's not the relaxing style river more less the stressful river as the kiddie slide dumps off in it and kids swim through your legs and under your float like it's a swimming pool. The beach is covered by rented chairs. $1200 a night and I was 4 rows back and could not tell you what the waves looked like coming in. However, I did have the option to wake up at 6:30 in the morning to go put out bought umbrellas and chairs while it's suppose to be a relaxing vacation and not a battle of beach space. Oh that's after I paid $190 for 4 days (4chairs) to sit at the back of the beach. The unit inside was beautiful but could never make up for the properties short comings. It's true that you have ZERO privacy on the balcony. The design of the building puts about 5-6 other units level with no spacers so you feel like your on a community baloney. Lastly, it speaks volumes when the only comments from "Brett/Robinson" property management responds to the 5 star reviews. This review is for the families anyway and not looking for an auto response "We will look into this matter". Clearly 6 year old reviews saying the same thing you haven't.

    This is how much space you have when you bring your own chair.

    This has always been a family favorite for us. 10 plus years we have enjoyed Phoenix West I and II. This year I was severely disappointed to see the property has allowed the chair rental company to occupy 75% of the beachfront at Phoenix West II. At $40 a day per chair. I understand having the chair rental but to take the vast majority of the beach front away from families and who choose to have their own chairs is ridiculous.

    We stayed on the side facing the street. Still had spectacular views.

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    Just a little slice of paradise. Outdoor pool indoor pool and lazy river water slide six hot tub splash pad

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    Page 1 of 2

    Ask the Community - Phoenix West II

    Review Highlights - Phoenix West II

    The lazy river, water slide and splash pad were a huge hit for the whole family especially for our one year old.

    Mentioned in 12 reviews

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    Perdido Dunes - 6/17/19. Monday afternoon. View from our second floor front entrance private balcony. Also a second private balcony in back of condominium.

    Perdido Dunes

    (6 reviews)

    First the units here are older. I suspect there was hurricane damage from the last one that hit…read morehere back in 2020 and when hurricane Ivan hit. This explains the damaged parking lot. Full of potholes and washboard like surface. The front corner of facility was dirt. Damaged concrete and a huge gas or water pipe above ground. We were on ground level unit. Close to the main road. The floor was not level. One fourth of the unit seemed to be leaning. The parking is very cramped. Too close together for most SUV's, trucks, or standard size vehicles. No room for visitors. The garbage bin for all units is located right when you pull in. Not an inviting view at all. There is a woman who lives here. Drives a white jeep. She will not hesitate to approach you if she feels you are not going by all facility rules. Example..a renter could not park their car into assigned parking so she had to park in a non parking area. This woman threatened to have vehicle towed away. She even started knocking on unit doors to ask who owned that vehicle. Was not us. We always felt as if she was watching us. There is no beach access and no pool as of February 2023. For some reason, the property owners decided to build a 14 story unit at beach end of property. It's under construction so construction going on all day during the week. And pool is drained and fenced off until further notice. The area is simply not clean. Too close to main road. Lots of noise. Units are aged. Although some have been repainted inside and out, the age is noticeable. We could hear neighbors upstairs. There are patio areas in rear. They face a parking lot for Phoenix vii. If you stay here and want beach access, you will need to drive to close public beach. Public beaches to require to pay a fee to park. I do not recommend this place. It's just not convenient, not quiet, and not worth the high cost.

    terrible. do NOT stay here. Mold in the bathroom, Roaches in my bed, no beach access. Just badread more

    Phoenix Orange Beach - Mold inside ice maker

    Phoenix Orange Beach

    (36 reviews)

    Great condo. Incredible views from the 19th floor. Safe and…read moresecure. Not enough elevators. The wait will make you crazy. Close to plenty of restaurants and activities.

    We've stayed at Gulf Shores/Orange Beach, and have always booked with Brett Robinson. This year we…read morechose this condo for the 4 bedrooms, which was a must for our large family. We were all excited because in the past all the condos have been awesome, but this one was a let down. We walked in with a few groceries, opened the fridge and we were about knocked down with the smell of spoiled seafood! I went down stairs to the check in counter to complain, and the fella was very helpful trying to get the issue fixed. He called the supervisor of the cleaning company and that man started hollering at him over the phone about what all I had complained about. The fella then gave me the phone to explain what wall I was saying, the cleaning supervisor then said that everything was inspected and it was fine. I told him to come and look and smell. He agreed in sending someone but nothing changed for the 5 night/6 days we were there. Phoenix Orange Beach #401, lacked in cleaning as well. The kitchen had nothing but small "glass" glasses to drink out of and with kids ages 3-16, 4 of them being 10 and under plastic glasses would have been much safer. The beds were comfortable, slept well but the rooms that had views to the outside only had sheer curtains and didn't block the early morning sun. The decor wasn't like the the other condos that we have stayed in in the past. The outdoor pool was extremely small to accommodate the guests. The laundry area about knocked me for a loop, you'll see in the pictures I post. The walk to the beach was just a little short jaunt which was great! That's probably the best thing about this property! Oh and the ice machine on this property is $5.00 a bag!

    Turquoise Place Rentals

    Turquoise Place Rentals

    (45 reviews)

    This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

    This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

    Seachase Condominiums - Recliner that takes you to the floor

    Seachase Condominiums

    (18 reviews)

    Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

    We stayed in Unit 103W managed by Aronov Condo Management, and it was a nightmare from start to…read morefinish. The unit was unsafe, unsanitary, and nothing like what was advertised. We arrived to find: * Leaking ceiling * Non-functioning toilet * Broken furniture, including recliners that collapsed when used * Rusted patio furniture * Mold in the freezer (replaced with a tiny countertop freezer that could hold barely a cup) * Stove with no knob markings, making it unsafe * Extremely limited hot water -- not enough for more than one short shower * Windows so weathered you couldn't even see through them Aronov also violated ADA law by questioning my disability when I brought my service dog. Even worse, they entered the unit without my consent. When I reported these issues to Vrbo, Aronov lied about the condition of the condo, made false accusations about my stay, and Vrbo altered my review to hide the truth. This company clearly values protecting itself over guest safety, comfort, and legal compliance. If you value honesty, cleanliness, and your rights, do not book Unit 103W or any property managed by Aronov Condo Management.

    Phoenix VII

    Phoenix VII

    (13 reviews)

    Nice place to stay as far as condos go. We came right before peak season and it was a great time…read moreto visit as the crowds had not started getting too thick yet. The grounds were immaculate, the lobby was adequate, elevators all worked the entire visit, and they had handy shopping carts for moving things around. The lobby is a bit dated, but it's nice enough for the price point here. There are vending machines for ice, food, and drinks in the basement. The pool was clean and had ample areas for lounging. Pools had grills and gazebos for cooking outdoors. The deck going to the ocean was well maintained, lit well at night, and even has a mat going almost all the way down to the beach. Condo was nice, again a little dated, but served us well and was actually clean as you could ever want. AC was cold, bed was 3/5, but the doorways were oddly narrow. I saw some folks on the property that would have some trouble, LOL. Patio was cool. I'd come back, it was really cheap for the stay. It's also right in the heart of Orange Beach situated right in between all of the cool shit the area has to offer. Pro Tip. SWEET CONE ALABAMA is just down the road. '24 - 36/100

    Two stars based on location alone. Our condo wasnt ready when we arrived because it needed a deep…read morecleaning from the guest before. I was warned that the couch smelled like urine and since the carpet looked dirty they decided to that as well. We were called 1 1/2hrs prior to our arrival to let us kmow the issue with the smell and getting the condo cleaned. When we arrived we were offered another location about 20mins away that didnt have a pool and no beach view or direct access. We decided to wait it out since we came for the pool and the beach. The carpet in both bedrooms, the couch was wet for the 1st two days of our visit and the carpet was wet for at least three days. We also realized that one of the guest beds was broken, the door on the entertainment center was broken, the curtains are all stained, the sheets had blood stains and the finally the tub drained ao slow you were in standing water for the entire shower. I would not recoomend unit 7313 to anyone and will not be returning.

    Phoenix West II - hotels - Updated May 2026

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