I had a very nice time here last weekend. It was my first visit. I stayed two nights. There is…read morefree guest self parking and a valet parking option. The staff were all helpful and friendly. There was someone playing live music at certain times of the day. The room was clean and had a simple but nice setup. The shower had great water temperature and pressure. We had an ocean view room which was worth the extra cost. Waking up to the beach every morning was so satisfying. Reading on the balcony while listening to the ocean sounds and watching the waves was everything that I needed. The hotel has beach towels that are easily checked out through a machine. Beach chairs and umbrellas are available first come first serve to hotel guests which is very convenient. There was a heated outdoor pool, a volleyball net and a few games inside. We ate all of our meals at the hotel. We ate at the grab and go food spot. I ordered the feta and spinach croissant, a chocolate chip scone and a cappuccino. We also ate dinner at the latitude 30. I ordered a ceasar salad and calamari. For breakfast at latitude 30, I ordered the French toast dish that comes bacon and I ordered a side of eggs. We also ate at the fine dining restaurant onsite where I ordered the seared scallops dish and the vanilla crème brûlée. All of the meals that we ate at the hotel were very tasty. The restaurant staff were all kind and the utensils were spotless. I believe food may have also been served at the bar near the pool, but I didn't try any food from there during my visit. I really had an enjoyable time at this hotel and I plan to return in the future.

I attended a retreat here for the weekend and enjoyed my time! We had our meals as buffet style,…read morewhich was nice and the food was pretty good with lots of options for each meal. The hotel is connected to a private beach but also has a pool and hot tub for you to enjoy. My favorite aspect is that they offer free beach towels for you to use, so its nice to grab one on the way to the beach and drop it off on your way back, that way sand doesnt track everywhere in the room. The doors on the rooms are a but iffy, you have to forcefully pull/push the door to close it, otherwise your room is left unlocked.

This was our family's first time staying at Best Western Premier - The Tides, even though we're…read moreregular visitors to the Orange Beach area. We wanted to arrive a couple of days before checking into our condo, so we booked a two-night stay here, and we're glad we did. The hotel is on the smaller side, but that's actually part of its charm. It's centrally located in Orange Beach, making it easy to get to restaurants, attractions, and shopping. The beach access is unbeatable, and the views from the dining area are absolutely beautiful. There is a pool, but it's fairly small. Since the entire property is smaller than many beachfront resorts, you won't have a ton of privacy around the pool. On the plus side, it never felt overcrowded, which made for a relaxing stay. One thing I definitely recommend is eating breakfast here. It was excellent and a great way to start the day. They also serve pizza in the evenings. It's a thick, almost Chicago-style pizza, so just know what you're ordering. The flavor was fantastic, and one pizza was easily enough to feed our family. Our room was a huge hit with the kids. It included bunk beds, which they were so excited about, along with an Xbox, a desk, and a large flat-screen TV. It really felt like the hotel had families in mind. The lobby gift shop was also surprisingly well stocked with snacks, drinks, toiletries, and even common medicines you might need during your stay. Overall, this is a fantastic place to stay if you're looking for an extra night or two in Orange Beach before or after your main vacation. I'd gladly stay here again. My only suggestion for the hotel: since you're serving that delicious, hearty pizza, it might be worth stocking a few antacids or Tums in the gift shop too! 10/10--highly recommended!

Bad experience with handicap parking. They taped off handicap spaces on the lower floor. The upper…read morefloors were taken. They charged us different prices for the same drinks on day and night and the night bartender charged an unauthorized $10.00 tip to our room bill even after tipping him cash earlier. After complaining to management, they said that they would refund the per day parking fees and the unauthorized tip and for the pizzas. A few days later, I spoke with the manager and the manager reneged on the refund of the parking fees. Also, I was told from the front desk that they have a contract with a third party if you want to sit on the chairs at the beach for $75.00.

Perfect! Loved the condo. Plenty of room to spread out and the fishing pier is wonderful. We were…read morein 704E. Can't say anything bad at all.

Twas a decent hotel. Pool was nice, hot tub was nice, everything was pretty decent. Except for one…read morething; the toilet does not flush unless you hold it down. And also, sometimes you can lock yourself out of the room while on the balcony. Thank god I was in the room, or else my brother might've been stuck on the balcony for a while.. other than that, it's a decent hotel. I'd stay again, if I had to.

Excellent stay here! The bed was super comfortable. The room was very spacious, clean, and had no…read moresmells. The AC worked flawlessly. All staff members I encountered during my three days here were friendly and helpful. The weather didn't permit pool time, but it was clean and pretty to look at, and the view of the beach was nice. Walking distance to so many food places and shopping. Unlike other hotels I've stayed in, the walls were not paper thin so I had no noise disturbances! Big buffet breakfast in the lobby, and a tiki bar outside. What more can you ask for? Except fluffier pillows - these were flat within seconds, but honestly, that would be my only negative and that's not a dealbreaker at all. Next time, I'll just bring my own.

Bella beach is my management company they have already way surpassed my old company. If they treat…read moreme right; they will treat you the same way.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Always a great stay. Appreciate the security staff, maintenance crew, and the amenities!read more

Great condo resort/complex. We stayed in the C building on the 7th floor. The 3 bedroom condo…read moreitself was beautiful and very spacious! The condo was well equipped, just needed to bring our clothes, beach towels, toiletries, cleaning necessities for laundry and kitchen, and food. The twin beds in the kids room were comfortable enough, as was the queen in the second bedroom. The master bedroom was beautiful and spacious, but the bed was unbearable. The king bed was hard as a rock. We actually decided to pack up and go home early due to the bed. My husband and I were in pain most of the trip due to the hardness/stiffness of the bed. When I say hard as a rock, I mean this bed did not move. It was like sitting on a wall. I would love to stay in the unit again if the master bedroom was a different bed. I love a firm bed with some softness on top. This could have used a mattress topper and we went to buy one, but the topper we found was $120 and we didn't feel like that was a purchase we should have made. Overall though, this is a great family friendly resort with amazing views.

The Lodge is the best hotel in the GS/Orange Beach/Pensacola area. Why?…read more 1. Location: On the beach, in Gulf State Park, Orange Beach and OWA both only a few miles away. 2. Love the amenities here: Two pools, two restaurants, nice coffee shop, Dragonfly (outdoor bar and grill), and good fitness center. 3. The Lodge has 3 sections for the guestrooms. Five floors each. Rooms are nicely appointed, clean, and comfortable. Even numbered rooms face the beach. Can't say enough good things about this hotel. Beautiful lobby, numerous places to sit and relax, big parking lot by the convention center side of property, valet service available.

The ONLY place to stay in my opinion. We had 2 rooms, both ocean views, one king w/bunk bed that my…read moreson loved & one king suite. the suite had a kitchen area - u gotta request a microwave but it made it sooo much easier with kiddos for snacks ect. There is not another resort like this in the area. great staff ! ADORE Hannah! She took care of us above and beyond being diamond members. We will be back again and again! Food , pool service... distance to beach- all great! my 90 yr old grandmother loved having Mauricio in the valet / bell stand help her. He was so loving, patient & gentle with her. thanks to all the staff!

We have stayed at Turquoise Place twice now, and there is definitely a reason we came back. It is…read moreeasily one of our favorite places on the Alabama Gulf Coast. The resort has direct beach access and incredible Gulf views, but the amenities really set it apart. There are multiple indoor and outdoor pools, lazy rivers, a splash pad, and an awesome four-story waterslide. The condos are spacious, and having a private hot tub and grill on your Gulf-front balcony is hard to beat. There are also plenty of other activities, including tennis, pickleball, putting greens, fitness facilities, and poolside food and drinks. Turquoise Place gives you the space and privacy of a beachfront condo with the amenities of a high-end resort. After two great stays, we would absolutely come back again!

This place use to be good but unfortunately it is a dump that I will never stay at here again. The…read moremajor attraction the Lazy river was non-operational during our entire 8 day stay. The steam room was out of service and the Room. 1808D .where do I start. ..Light bulbs burned out in the kitchen, flooring in the master suite is coming apart and an attempt to repair was a failure. Kitchen Pantry Cabinets need to be replaced. The shower had a sloppy chalking job. The property is 18 years old and it shows it. Owner of this unit needs to invest the funds necessary to keep the place looking livable.

We've been coming here few times each year for many years. The hotel has remained consistent. The…read moreentire staff do an excellent job. Breakfast is good. The hotel is always clean. Hot water too! Leslie Haley does phenomenal job! Does not matter if you do not get ocean front because you still get great view!! We are timeshare owners with another brand and still continue coming here simply because it is a great hotel with great staff, service and the best bar hostess!!! One thing to note about Alabama has endangered federally protected nocturnal plant eating cuties that are on the dunes. They are NOT rats! Please educate yourself. https://www.interestinganimals.net/wp-content/uploads/Alabama-beach-mouse-eating.jpg

Worst hotel I've ever experienced and I stay out 100+ night a year. I was an IHG spire elite member…read moreand after the stay my wife and I had here I have abandoned not just this hotel but IHG altogether. I am now Hilton Diamond and Bonvoy Gold. Just a reminder to all you vacationers out. Take my word for it. STAY ELSEWHERE!!!! Dirty hotel, terrible staff. No one cares there and you will be ignored

This has been a nightmare for us and we have not received much support from Vacasa. Let me…read moreenumerate our complaints about this condo: 1. The blinds do not work. They neither open or close. Nothing was done when we reported this to you 1 Feb 2026. There was not even a suggestion to place curtains as a temporary 2. arrangement. 3. The seat coverings are ripped and cut into bare legs. 4. The patio door does not close or lock. 5. The screen on the patio door is ripped and is not pretty to look at. 6. The patio furniture is not good. One chair has no arm and should be tossed in the trash. The table is unusable. 7. Other of the furniture are unusable. 8. Two of the units of the four-slice toaster do not work. 9. There should be covers on the kitchen chairs as they screech when moved over the floor. 10. The laundry toilet leaks. 11. At least one electrical outlet did not work---there may have been more. 12. There were rips and tears in the wallpaper which looked awful. I would have expected that the place is looked at by some knowledgeable person in between bookings to make sure it is in good shape. Obviously, it is not. In summation, it appears this unit requires extensive renovation in order to meet expectations of its guests. Maintenance should be regular, consistent and attended to on a schedule. This unit has been very remiss in maintaining its property. It is obvious the owner is averse to spending money on this unit. Because this owner has no interest in maintenance nor the interests of the people /guests whom they expect to pay for their lack of consideration, it is my recommendation this unit be taken off available condo offerings until it is properly maintained and upgraded so that guests may experience good times while using it. BTW, we loved Orange Beach/Gulf Shores

It is actually Phoenix west and not Phoenix west II. Beautiful location, units are huge and the…read morestaff here are second to none. I am here in a project and have been since September. I even stayed in a unit for several weeks and never wanted to leave. Parking is good and close to all the amenities and being the tallest building on the island boast amazing sunrise and sunset views.