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    Regency Towers

    3.0 (11 reviews)

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    Sophia N.

    This is the most relaxing place you could probably get to away from home. It is on the Gulf and it has magnificent views! The people that work there are so welcoming and keep the place tidy! It is a great atmosphere for families; with the beach a short distance away, the pool, exercise room, and tennis courts. In the summer, you can see dolphins being playful in the Gulf! With the emerald green water and the soft,sugar-white sand, you know you are somewhere spectacular! I would recommend this condominium complex to anyone that wants to go to Pensacola Beach, Flor

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    3 years ago

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    3 years ago

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    3 years ago

    They won't tell you that the the $3000 condo balcony with an ocean view is not accessible due to renovation until you see it for yourself.

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    5 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    Surfside Properties - Floor dirty

    Surfside Properties

    4.0(8 reviews)
    4.7 mi

    We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

    12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

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    Surfside Properties - Stain on curtain in guest bedroom

    Stain on curtain in guest bedroom

    Surfside Properties - Diet under curtain

    Diet under curtain

    Surfside Properties - Stain on two wash clothes

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    Stain on two wash clothes

    Emerald Isle Resort - Workers outside on the balcony and outside the windows on the left. Unable to use balcony M-F 8-5

    Emerald Isle Resort

    2.9(18 reviews)
    2.2 mi

    I will break this down with simple pluses and minuses. This was a four day stay for relaxation at a…read morebeautiful beach not-in prime season. Our condo was a 2 bed / 2 bath condominium on the 11th deck with a Gulf view balcony. The stay also included 2 beach chairs and umbrella use on the beach. There are also 2 large swimming pools, a larger 12 person hot tub and an exercise facility. + Overall facility condition + Parking Lot + After Hours Customer Service + Location proximity to food and entertainment venues + Security / Access vetting ~ Condominium condition + Cleanliness overall - Shower water pressure/ drainage - Fabrics/Cushions/Bedding condition stains, wear & tear, needing replacement) - rental customers required to wash and put away dishes kitchen items before departure. (?) - condition upon arrival - noted fingerprints on refrigerator and tables. - High fee charges that are not reflected in the condition of the condominium. Condo Charge 4 Nights $ 740 Property and Service Fees $ 300 Cleaning Fee $ 200 Lodging Taxes. $ 123. 75 Fees and Taxes almost double the cost of the stay itself. Would we stay here again ? Possibly, but not in this unit. The folks we dealt with at Paradise Rental were also very nice.

    BED Bugs in 806!!!! We had a terrible experience with Southern Vacation Rentals as well. The condo…read moreappeared clean until bed checks. Southern Vacation rentals left us without a place to stay. They could care less that if I hadn't checked we would have taken bed bugs home. I'm still having nightmare!!! All our blankets and beach bags were trashed. We had to pay for a hotel that night. The only solution almost 24 hours later after numerous calls to them was either a refund or put us in a much less rental than we booked months ago. It looked shady! They could have cared less we were 14 hours from home Without a place to stay. We ended up staying in a hotel paying way more for last minute hotel rental.

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    Emerald Isle Resort - Severe BED BUG INFESTATION

    Severe BED BUG INFESTATION

    Emerald Isle Resort
    Emerald Isle Resort - Elevator broke all week had to walk stairs multiple times due to long wait's .

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    Elevator broke all week had to walk stairs multiple times due to long wait's .

    BeachBumBB - Emerald Isle #201 "Emerald Gem"

    BeachBumBB

    2.5(6 reviews)
    2.2 mi

    I have been a customer with Beach Bum for years and have stayed in numerous properties and my…read moreextended family has as well. This particular year, I had a reservation with them, and my 17-year old daughter was hospitalized a few days prior to my check in (UNEXPECTANTLY). I notified them and made them aware of the situation and that her doctors did not authorize her for travel upon her release from the hospital. Stephanie said, well, that's too bad, you should have gotten trip insurance because we cannot refund your payment or push your reservation to another time. SO, if you are considering EVER using this company, know that they will NOT give you a refund of 100%....it will be 50%, doesn't even matter if it is for a DEATH in your family. They just do not care why OR about you. So, do not book with this company unless, a.) you get trip insurance OR b.) you have so much money that you don't care that you lose thousands of dollars. Note: At no point during the booking process was travel insurance mentioned, offered, or recommended--something that could have made a significant difference in how this was handled. Only after I requested a change due to my daughter's hospitalization was insurance brought up, which felt reactionary rather than proactive.

    Don't book with them, they will let you book and then call and say, you have to stay longer or…read morechange your days. Total BS.

    Photos
    BeachBumBB - Beach Club #1906 "Paradise Found"

    Beach Club #1906 "Paradise Found"

    BeachBumBB - Beach Club #1906 "Paradise Found"

    Beach Club #1906 "Paradise Found"

    BeachBumBB - Beach Club #1101 "Heron's Hideaway"

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    Beach Club #1101 "Heron's Hideaway"

    Emerald Dolphin

    Emerald Dolphin

    4.0(5 reviews)
    4.1 mi

    *Review from stay 4/23/25 - 4/27/25*…read more We had a really nice stay at Emerald Dolphin! The location is great because you're close to the restaurants and shopping without being right in the action. We had an awesome view of the beach and the pool area from our 5th floor balcony. Though we didn't go down, it seemed like a really nice and clean area. I did see a staff member go and reset the chairs in the area and clean every morning before 8 AM when it opened. I like that when you stay here you get access to both the pool and fitness center. Our unit was pretty clean. There were a few things we didn't love but that's more about the property management company that maintained our rental than it was the actual condo itself. The only downside (though it didn't bother us) is that this is supposed to be a more secure property with a gated parking lot. The gate wasn't working and stayed wide open throughout our entire stay. It's very easy for anyone to just walk off the street and come up to your floor. There are no security measures in place, so if that's really important to you then definitely keep this in mind. Otherwise, the property was great and I would absolutely stay here again!

    My Family & I were so looking forward to staying at the Emerald Dolphin, Again! We dropped Three…read moreGrand only to be majorly disappointed in the owners of this filthy place! We stayed on the tenth floor back in 2016, and it was a FIVE STAR experience to say the least. This time we stayed in 620, and let me tell you, that if we could give NEGATIVE FIVE STARS (-5), we absolutely Would! Our experience was Terrible starting the minute we arrived inside the apartment. 1. The walk in closet between our bedroom & the bathroom reeked with the smell of urine which was a definite indication that the place had Not been cleaned at all. I use to work in hotels, & it smelled as though some drunk fool had relieved himself Right there! Oh wait, this was just the beginning of our horrible stay in Emerald Dolphin 620! We sacrificed & saved all year for this?!? I'm writing this in hopes that no one else has to experience this dump. 2. Second of All. the pictures were not accurate. This is not the updated look. It's extremely disappointing when some owners will deliberately mislead future vacationers to get their money at any &all costs. 3. They didn't bother to clean the Unit at all! We immediately brought this to the owners attention, only to have them make us empty promises that they would grant us a FULL REFUND because of the condition of the Unit was such sub par! They lied to us & began ignoring our emails. My precious family & I sacrificed all year long saving up, working overtime & everything looking forward to the previous experience years ago on the tenth floor! We dropped THREE GRAND $3,000.00 on this disappointing dump. 4. When it was time to go to bed, we felt several sand granules all in the bed only to confirm they hadn't even changed the sheets from the previous guests. And NO we had not been to the sand yet... 5. One of the twin beds were completely broken and in a closet. The King mattress was so worn out my wife had to go to the chiropractor. We were told that the maintenance man would need in the unit on Wednesday, & they would compensate us for our time. We rearranged our day and cancelled a trip to Destin for this because he was an hour and a half late. After all of this, he never even put the bed back together. I have been praying for over a year that God would allow me to take my Wife to see the ocean at least one more time, so He granted that desire. We chose this place assuming it would be stellar simply because we stayed at the Emerald Dolphin before, & the reviews were great. Needless to say this Unit (Not Emerald Dolphin) was extremely Misrepresented & We're requesting a Full Refund. We stayed from June 19-26.

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    Emerald Dolphin

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    Regency Towers - vacation_rentals - Updated May 2026

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