We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

Bayfront Lodge and Cabin is just phenomenal. We had our wedding here, and we absolutely adored…read moretheir on-site wedding staff! They worked to help us set up the beautiful cross and arbor, they had chairs that saved us on an extra rental, and when the wind became too much for our guests, the staff had everything moved inside AND looking great within minutes. Every interaction we had with them from start to finish was great! We loved it so much that we actually went back for our anniversary and for a family reunion. It is one of the best places in the world as far as we are concerned.

Married my best friend and love of my life at this beautiful place. Our best friends and family…read morestayed with us for the entire week with plenty of room. We watched the sun come up every morning with coffee on the pier and watched it go down every evening and see the dolphins play. Every detail is carefully placed and Mrs. Diana and her husband could not be more incredible. The owners have done a wonderful job creating a place where dreams come true! You will not be disappointed nor will you find another venue where you are truly treated as family. Can't wait to return next year for our anniversary.

Nice condo, great location, easy access, Pensacola bay and beach are beautiful! Recommend this…read morecompany, communication was great,

Everything was great! Beds were comfortable…read more Ice maker was a plus. Living room had comfortable seating. The view to the ocean is beautiful!!

Three bedroom condo was very comfortable and beautifully decorated. We had just about everything we…read moreneeded. Right across the street from the beach. We got massages at the spa and they charged a 20% automatically a gratuity. I really think that should be my choice. Resort is great. Pools are great. Highly recommend.

Update 08/24/23…read more Spent another wonderful week at Portofino Resort in Pensacola FL. They have many amenities from 6 pools to tennis courts and bikes and mopeds to rent. Not to mention 2 wonderful restaurants and a bar by the main pool. Very well kept up and has the best sunsets and sunrises in Florida. A very delightful experience. Can't wait until next year.

#407 We stayed October 23-26. When you walk into the condo…read moreyour view is nothing but blue water it was amazing. To get down to the beach couldn't have been easier, down to ground level in elevators, stop by car and grab beach chairs because it's right there at the exit to the beach we didn't have to drag our chairs up and down from the condo. Pretty much had the beach to ourselves.

We had a great Easter Vacay here. We rented a condo and it was right on the beach. I'm talking go…read moreto ground level and walk out back, no shoes needed for the walk they have carts in the garage parking area for you to load your belongings on for the elevator ride up to your floors. That was a HUGE help!! No smoking signs everywhere, keypad entry front gate and gated pool and hot tub area. There was 9 in our party and our condo was the perfect size so nobody felt crowded. The only bad thing was being on the 6th floor and noticing that the guard rails on the balcony was made from pvc pipe and noticed a crack in it, so we made sure the kids didn't go lean on it. Over all we had a blast.

I will break this down with simple pluses and minuses. This was a four day stay for relaxation at a…read morebeautiful beach not-in prime season. Our condo was a 2 bed / 2 bath condominium on the 11th deck with a Gulf view balcony. The stay also included 2 beach chairs and umbrella use on the beach. There are also 2 large swimming pools, a larger 12 person hot tub and an exercise facility. + Overall facility condition + Parking Lot + After Hours Customer Service + Location proximity to food and entertainment venues + Security / Access vetting ~ Condominium condition + Cleanliness overall - Shower water pressure/ drainage - Fabrics/Cushions/Bedding condition stains, wear & tear, needing replacement) - rental customers required to wash and put away dishes kitchen items before departure. (?) - condition upon arrival - noted fingerprints on refrigerator and tables. - High fee charges that are not reflected in the condition of the condominium. Condo Charge 4 Nights $ 740 Property and Service Fees $ 300 Cleaning Fee $ 200 Lodging Taxes. $ 123. 75 Fees and Taxes almost double the cost of the stay itself. Would we stay here again ? Possibly, but not in this unit. The folks we dealt with at Paradise Rental were also very nice.

BED Bugs in 806!!!! We had a terrible experience with Southern Vacation Rentals as well. The condo…read moreappeared clean until bed checks. Southern Vacation rentals left us without a place to stay. They could care less that if I hadn't checked we would have taken bed bugs home. I'm still having nightmare!!! All our blankets and beach bags were trashed. We had to pay for a hotel that night. The only solution almost 24 hours later after numerous calls to them was either a refund or put us in a much less rental than we booked months ago. It looked shady! They could have cared less we were 14 hours from home Without a place to stay. We ended up staying in a hotel paying way more for last minute hotel rental.

I have been a customer with Beach Bum for years and have stayed in numerous properties and my…read moreextended family has as well. This particular year, I had a reservation with them, and my 17-year old daughter was hospitalized a few days prior to my check in (UNEXPECTANTLY). I notified them and made them aware of the situation and that her doctors did not authorize her for travel upon her release from the hospital. Stephanie said, well, that's too bad, you should have gotten trip insurance because we cannot refund your payment or push your reservation to another time. SO, if you are considering EVER using this company, know that they will NOT give you a refund of 100%....it will be 50%, doesn't even matter if it is for a DEATH in your family. They just do not care why OR about you. So, do not book with this company unless, a.) you get trip insurance OR b.) you have so much money that you don't care that you lose thousands of dollars. Note: At no point during the booking process was travel insurance mentioned, offered, or recommended--something that could have made a significant difference in how this was handled. Only after I requested a change due to my daughter's hospitalization was insurance brought up, which felt reactionary rather than proactive.

Don't book with them, they will let you book and then call and say, you have to stay longer or…read morechange your days. Total BS.

*Review from stay 4/23/25 - 4/27/25*…read more We had a really nice stay at Emerald Dolphin! The location is great because you're close to the restaurants and shopping without being right in the action. We had an awesome view of the beach and the pool area from our 5th floor balcony. Though we didn't go down, it seemed like a really nice and clean area. I did see a staff member go and reset the chairs in the area and clean every morning before 8 AM when it opened. I like that when you stay here you get access to both the pool and fitness center. Our unit was pretty clean. There were a few things we didn't love but that's more about the property management company that maintained our rental than it was the actual condo itself. The only downside (though it didn't bother us) is that this is supposed to be a more secure property with a gated parking lot. The gate wasn't working and stayed wide open throughout our entire stay. It's very easy for anyone to just walk off the street and come up to your floor. There are no security measures in place, so if that's really important to you then definitely keep this in mind. Otherwise, the property was great and I would absolutely stay here again!

My Family & I were so looking forward to staying at the Emerald Dolphin, Again! We dropped Three…read moreGrand only to be majorly disappointed in the owners of this filthy place! We stayed on the tenth floor back in 2016, and it was a FIVE STAR experience to say the least. This time we stayed in 620, and let me tell you, that if we could give NEGATIVE FIVE STARS (-5), we absolutely Would! Our experience was Terrible starting the minute we arrived inside the apartment. 1. The walk in closet between our bedroom & the bathroom reeked with the smell of urine which was a definite indication that the place had Not been cleaned at all. I use to work in hotels, & it smelled as though some drunk fool had relieved himself Right there! Oh wait, this was just the beginning of our horrible stay in Emerald Dolphin 620! We sacrificed & saved all year for this?!? I'm writing this in hopes that no one else has to experience this dump. 2. Second of All. the pictures were not accurate. This is not the updated look. It's extremely disappointing when some owners will deliberately mislead future vacationers to get their money at any &all costs. 3. They didn't bother to clean the Unit at all! We immediately brought this to the owners attention, only to have them make us empty promises that they would grant us a FULL REFUND because of the condition of the Unit was such sub par! They lied to us & began ignoring our emails. My precious family & I sacrificed all year long saving up, working overtime & everything looking forward to the previous experience years ago on the tenth floor! We dropped THREE GRAND $3,000.00 on this disappointing dump. 4. When it was time to go to bed, we felt several sand granules all in the bed only to confirm they hadn't even changed the sheets from the previous guests. And NO we had not been to the sand yet... 5. One of the twin beds were completely broken and in a closet. The King mattress was so worn out my wife had to go to the chiropractor. We were told that the maintenance man would need in the unit on Wednesday, & they would compensate us for our time. We rearranged our day and cancelled a trip to Destin for this because he was an hour and a half late. After all of this, he never even put the bed back together. I have been praying for over a year that God would allow me to take my Wife to see the ocean at least one more time, so He granted that desire. We chose this place assuming it would be stellar simply because we stayed at the Emerald Dolphin before, & the reviews were great. Needless to say this Unit (Not Emerald Dolphin) was extremely Misrepresented & We're requesting a Full Refund. We stayed from June 19-26.

We've booked with Beach Bum at Beach Club Pensacola multiple times over the years, and it never…read moredisappoints! As a local, I love bringing my family here -- it's the perfect spot to relax and watch the Blue Angels soar by. The views are unbeatable, the rooms are always clean, and even during extended stays, we've never had any issues. Parking can be a little hectic during the Blue Angels weekend, but it's totally expected and worth it for the experience. One of our go-to spots on the beach!

This place is 5 star! Clean, spacious condos with a fully equipped workout area, beautiful beach…read moreand outdoor/indoor soapool right on property. The resort is quiet and each condo has toiletries, towels, beach towels, etc. The 3 bedroom, 3 bath condo I stayed in supplies plenty of toilet paper, paper towels, washing machine pods, dish soap and trash bags. I've stayed here multiple times and never get tired of it. It's always a relaxing stay.