12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

In January 2021, I decided we were going to take a long trip to Florida in Sep/Oct during off…read moreseason to visit family and friends. Sadly, this is not a good review. We spent THOUSANDS for a 3-week stay, and thankful we got our reservation early as many condo's in this area and Destin were raising rates like hotcakes, and not the sweet kind. The advertised pictures of this unit are exactly what you see. You can view the unit here: https://www.vrbo.com/1006304?adultsCount=2&haExternalSourceId=43bbef2d-39f3-482c-a894-0a11daad571d%2052ed02ac-039a-48f2-9090-700862e9c1a8%20hasc%20email&unitId=1554252&utm_campaign=VRBO_TRV_RES_HASC_replied_PPB&utm_content=listing-img-321.1006304.1554252&utm_medium=email&utm_source=SYS&utm_term=20210923 After 2 days of traveling, the first thing u want to do is leave everything in the car, go to your unit and inspect it and take pics of the things that need addressed with rental agency. We walked in and immediately smelled mold. Took pics, and I contacted the rental agency with my issues along w pics and no response. Immediately, I went to Publix and got bleach spray, Lysol, etc to clean and try to get rid of the mold. Three days after arriving, I started getting sick. By week 2, I was dizzy and naseous. Still could find the mold that smelled bad. Around 11pm one night a downstairs owner came asked us if we had a leak in our condo, and we told him no, but more than welcome to come in and look. Come to find out, it was the hvac system full of mold and a leak was coming from upstairs. I called the VACASA National number, txt'd them, and contacted them via Twitter. The very next day, we were moved to another building further away from the Emerald Isle. VACASA finally came through for us. It took 2 weeks to get over the mold illness. I did get 2 Covid tests and both were negative. Amazing at how sick u can get with mold. Emerald Isle is an older condo building but looks great. The do not have onsite security, so if there any incidents, you have to call the local sheriff. You need a code to get into parking lot, code to get in the bldg, and code to go from the pool gate to the beach, and code to get back into the pool from the beach. The 2 elevators needed to be cleaned daily and had a stuffy gym smell. It took a day or so to know that no matter which day of the week or what time of day, those elevators were slow. Carts on weekends are almost non existent. Very few handicap parking for a condo this size. It has 16 floors with 4 units on each floor. Emerald Isle is within walking distance to the hub of Pensacola Beach (approx 1/2 mile). After spending $12+ grand on a condo, I do not recommend Emerald Isle nor Unit 0903. Didn't come w beach chairs, and I knew that ahead of time. They did have a beach service that u could pay for. One good Thing about this unit: The kitchen had just about everything u would need or want. Too bad the mold ruined our trip. I only got to the beach twice and no tan to show for our yearly Florida trip. Some advice when renting a vacation spot: - Don't pay all of it up front.  Pay the required down payment and pay a little each month till the required payment in full date. - Many last minute cancellations in 2020 and 2021. Some owners were caught cancelling, then re-listing at much higher rate. - In 2020, due to the pandemic, we had to cancel a month long trip through 5 states. One rental refused to give us a refund. Filed a complaint through the state, DA, city, and mayor. The mayor of Red RiverNM got us our money back. - Before you unpack your luggage, please inspect the unit/home thoroughly. Take pictures of the things that do not meet your approval. Inspect your HVAC system and air vents Email or txt those pics to the rental agency, and ensure they respond to your satisfaction. -Make sure you have a 24/7 number to call when there are problems w the rental

The condo itself was filthy. Pictures attached..Floors, windows, all surfaces inside drawers…read moredirty. Couches and curtains are horribly stained. Furniture has missing knobs and badly worn and scratched. The washing machine smelled of mold and dirt and completely covered whites in black kunk. Had to use laundry across the street for clothez. The master bed has a horrible mattress old and lumpy. Very little storage and skimpy supplies. Bring what you need. You would not feel comfortable entertaining anyone here. The parking permit and passcode is a nightmare. I still have not received confirmation of being permitted. Three different entities controlling codes for you to enter. Gate code, Parking permit and code and Unit access. The HOA and Management company was unavailable of course over the weekend 5 days into my stay I received a call . They credited me 552$ about 1/4 this was better than nothing . They were nice enough but there is no following up ir cleaning going on ..it is disturbing.

Sooooo relaxing here--quiet! Private and a feeling of home away from home!read more

I received the confirmation text a couple of weeks in advance. Got a very detailed set of…read moredirections and instructions the day prior. The condo parking is a little weird, but there is ample parking. We came for spring break. Don't know what it looks like during busy season. The room was really clean. Floors were clean. Kitchen was pretty well stocked with dishes and pots/pans. The complex is right on the beach so anything metal takes a beating, but everything was in good working order. My only "complaint" was the standing shower. It is a little tight, but no big deal. My elbow kept hitting the water temp handle when turning around. Great location. Nice and quiet.

We are in Unit C 1. For some strange reason, this property decided to unexpectedly close the pool…read more This was very disappointing for our grandchildren visiting with us. No notice, not cleaning it, nothing happened....just closed it. If you are thinking about vacationing here, a pool may suddenly NOT be an option during your stay.

I used Grand Points to assist me in finding a home for investment purposes and eventually for my…read moreretirement. Living out of state and not too familiar with the area, I knew I needed assistance and got THE BEST with Jennifer, Monica and staff!!!! They were incredible, helpful and knowledgeable of all the areas and my needs. I felt confident with their services and finding me the perfect property . Having bought in other areas, this company represents the absolute best I have ever done business with! They exceed the 5 star rating.

From the owner: Our full-time sales agents are among the very best, offering exceptional representation, extensive…read moreexperience, and strong knowledge of the local real estate market. We specialize in the sale of residential and investment properties, including waterfront homes and condominiums.

We had a great time! Short walk to the beach. Definitely recommend. Parking was easy. No issues…read morewith noisy neighbors. Gorgeous sunsets enjoyed on the deck.

Rented this condo in June to kick the summer off. Highly recommend Seaspray 105 West. Our grandkids…read moreloved the pool because it felt like our own private oasis. Furnishings were very luxuries and nice decorations. Also the kitchen was well supplied and very clean. Will definitely reserve for next summer:)

As others have mentioned, their customer service is absolutely terrible. Sure, the property is…read moreclean and beautiful (it even smells good), but they don't take residents' concerns seriously or address problems in a timely manner. They prefer to spend their time planning "Fiesta Night" and "Wine Down Wednesday" instead of responding to emails and addressing real problems residents are having. The internet was out for SIX DAYS which is completely unacceptable and as others have mentioned they did not treat this as an urgent matter, and for someone who works from home, internet connection is absolutely imperative, and fixing it is an EMERGENCY. Now after reading these reviews I see we aren't even able to pay for another internet company, which is rich, considering that in one year of living here there have been at least 3 major outages lasting 24 + hours. I had another incident 6 months back in which there was a leak and they refused to hire a plumber for at least a week. Finding the leak, breaking down the wall and kitchen, repairing everything and airing out the moisture took A MONTH. It was absolutely ridiculous and disruptive to my work. After many strongly worded emails and daily appearances to their office requesting mold testing, they agreed to it. The apartment smelled horrible, and I was sick the entire time this was going on and I was fairly convinced mold had started to grow. *ALLEGEDLY* there was no mold per the company that tested. After the fact, they tried to give me a "credit" that didn't even cover the amenity fee. I was completely appalled. I thought this was a one off, but after this internet incident and seeing as how other residents are just as disgruntled as I am it validates what I have experienced here. We pay too much money to rent here for these easily-solvable problems to go ignored. Problems are only addressed when residents pester them on a daily basis. I do want to say one positive thing and that is that the maintenance team (two men) are absolutely wonderful and do their best to address issues, the issue is that the management team chooses to not send them out when there are problems and impairs them from doing their job. For instance, as soon as they came to see about the leak, they said they needed a plumber and management refused to provide them a contact for a plumber that could address the issue until we kept pressing for the leak to be addressed. Rent here only if you don't work from home and want to live in an adult dorm type of situation.

I have lived here for about a year now and Palmilla has been an amazing experience all around. The…read moremanagement team and the maintenance guys have been a true pleasure to work with and interact with around the property. The pool, gym, and other outdoor amenities are always in great order and create a special, fun environment for all of us to hang out. Whenever there were small issues to address with my apartment, Sean and the maintenance team were all over it. They always addressed any issues I had within a quick timing window and always ensured I was happy with the work. Not to mention, their entire team is friendly, professional, and extremely fun to be around. Totally recommend living here! A clean, modern, and lively place to live in the heart of downtown Pensacola. Can not recommend it any higher!!!

Ocean Breeze West 104 is a great vacation spot. It has comfortable beds. Some restaurants within…read morewalking distance. This first floor units provides easy access to the beach. We love it here.

MY FAVORITE ON THE GULF COAST!…read more What the Ocean Breeze West IS NOT: Not Cool / Hip Not a High-Rise Monstrosity Not Crowded No drink bar No games No concierge No room service No front desk No bell hops Nothing like the hotels WHAT IT IS: Your own HOME ON THE BEACH! Directly on the beach! Large Balcony with table & 6 chairs. Bedroom also accesses balcony. Private parking directly on property. Small, simple swimming pool. It's not big -less than 50 units. Not close to the hotel chains. My condo: 2 Bedroom, 2 Full Bath, Dining Room/Living Room, Full Kitchen with all the utensils, plates, pots, etc, & laundry room. Now with keyless entry (no fooling with holding a key in my swim trunks!) & other extras Honestly, I wanted to keep this secret to myself. This is our 4th time staying in the same room here. I'll never stay in a hotel again! Perdido Key is a beautiful, QUIET beach close to the FL/AL state line. The water is clear & the sand is white like sugar! This property is very secluded -not among the hotel strips. Walmart, Target, Starbucks, etc is 7 miles away towards Pensacola. All the fun stuff in Orange Beach is 8 miles away. What I DON'T LIKE: *Check In at 4PM & Check Out at 9AM! *Extra Fees Tip: 1. Pay extra & get early check in! 2. Stock up on drinks & groceries at the Publix down the street & NEVER LEAVE! Hope this helps

Great stay at a fabulous location. Clean rooms, fun lazy river and easy beach access. Tasty food…read moreat their restaurant. If you were on the 11th floor elevator and watched my car keys drop through the crack and plummet to the ground, they were retrieved and battered, but functional. Thank you, Alex at the front desk for your taxi connection, and other assistance. Your kindness went a long way! Thanks also to the lady on the elevator sharing the tale of the keys falling in slow motion like in a movie, that is exactly what I had told my husband...who overheard your confirmation. Take this as your cautionary tale to never carry anything on an elevator small enough to fall through the cracks. One slight jostle, and you may have a huge headache before you. The hotel stay and service was wonderful.

Great location. Wonderful staff. We have been coming for several years. Rented the first year…read morethen loved it so much, we bought a week, then another and now have 4 weeks. Very relaxing with a heated pool, pier for fishing and a small beach area on the sound side. Great grill area if you want to cook or a number of restaurants near by within easy walking distance.

**I stayed a second time in Unit C305 and loved it! They are the only unit that I am aware of with…read moreinternet connection and the decor is modern and clean. The washer and dryer are front loading and the view is gorgeous!**Located directly in front of the state park, which is a nice, quiet change from the hustle and bustle of the "beach side". It is located on the main beach drag, Perdido Beach, and has beach access right across the street. I prefer this to an over-sized condo with too many children and people in general. As I said, it is located directly in front of the state park, which offers a beautiful view that is less seen in the area. A small alligator as well as many types of turtles live in the water out back. We also saw a deer wading through the water one afternoon. The back porch of our condo offered a perfect view of the sun setting. They also have a very clean pool complete with a very clean bathroom. They have a pretty gazebo in the back that offers a better view of the wildlife. There were people fishing from it as well. Romar lakes is centrally located in Orange Beach and is within biking (and walking) distance from Wal Mart, Winn Dixie, and Publix. It is also close to many different types of restaurants including sushi, italian, seafood, steak, mexican, chinese, and anything else you can think of. Chinese and multiple pizza places, including local ones, deliver. The condos are spacious with a nice layout and large porch. It's very quiet and the locals are very nice. I highly recommend these. I will be returning.

From the owner: Contact us for vacation condo rentals at Beach Colony and our other complexes along the Alabama and…read moreFlorida gulf coast.