We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

#407 We stayed October 23-26. When you walk into the condo…read moreyour view is nothing but blue water it was amazing. To get down to the beach couldn't have been easier, down to ground level in elevators, stop by car and grab beach chairs because it's right there at the exit to the beach we didn't have to drag our chairs up and down from the condo. Pretty much had the beach to ourselves.

We had a great Easter Vacay here. We rented a condo and it was right on the beach. I'm talking go…read moreto ground level and walk out back, no shoes needed for the walk they have carts in the garage parking area for you to load your belongings on for the elevator ride up to your floors. That was a HUGE help!! No smoking signs everywhere, keypad entry front gate and gated pool and hot tub area. There was 9 in our party and our condo was the perfect size so nobody felt crowded. The only bad thing was being on the 6th floor and noticing that the guard rails on the balcony was made from pvc pipe and noticed a crack in it, so we made sure the kids didn't go lean on it. Over all we had a blast.

I will break this down with simple pluses and minuses. This was a four day stay for relaxation at a…read morebeautiful beach not-in prime season. Our condo was a 2 bed / 2 bath condominium on the 11th deck with a Gulf view balcony. The stay also included 2 beach chairs and umbrella use on the beach. There are also 2 large swimming pools, a larger 12 person hot tub and an exercise facility. + Overall facility condition + Parking Lot + After Hours Customer Service + Location proximity to food and entertainment venues + Security / Access vetting ~ Condominium condition + Cleanliness overall - Shower water pressure/ drainage - Fabrics/Cushions/Bedding condition stains, wear & tear, needing replacement) - rental customers required to wash and put away dishes kitchen items before departure. (?) - condition upon arrival - noted fingerprints on refrigerator and tables. - High fee charges that are not reflected in the condition of the condominium. Condo Charge 4 Nights $ 740 Property and Service Fees $ 300 Cleaning Fee $ 200 Lodging Taxes. $ 123. 75 Fees and Taxes almost double the cost of the stay itself. Would we stay here again ? Possibly, but not in this unit. The folks we dealt with at Paradise Rental were also very nice.

BED Bugs in 806!!!! We had a terrible experience with Southern Vacation Rentals as well. The condo…read moreappeared clean until bed checks. Southern Vacation rentals left us without a place to stay. They could care less that if I hadn't checked we would have taken bed bugs home. I'm still having nightmare!!! All our blankets and beach bags were trashed. We had to pay for a hotel that night. The only solution almost 24 hours later after numerous calls to them was either a refund or put us in a much less rental than we booked months ago. It looked shady! They could have cared less we were 14 hours from home Without a place to stay. We ended up staying in a hotel paying way more for last minute hotel rental.

I received the confirmation text a couple of weeks in advance. Got a very detailed set of…read moredirections and instructions the day prior. The condo parking is a little weird, but there is ample parking. We came for spring break. Don't know what it looks like during busy season. The room was really clean. Floors were clean. Kitchen was pretty well stocked with dishes and pots/pans. The complex is right on the beach so anything metal takes a beating, but everything was in good working order. My only "complaint" was the standing shower. It is a little tight, but no big deal. My elbow kept hitting the water temp handle when turning around. Great location. Nice and quiet.

BED BUGS!!!! We stayed in unit C6 through Vrbo, and had BED BUGS. After waking up to bed bugs…read morebiting us we all had to throw away all of our belongings we brought/bought on our trip (spending a day of what was supposed to be vacation to do so), buy all new clothing, find emergency lodging somewhere else at a higher price, not to mention the psychological distress of worrying about having bugs crawling and biting you or worrying about having them hitchhike home with you. These were ADULT bed bugs meaning they had bed bugs for at least a month before maturing to this stage. Seems like they may have been living in their pillows? All of this and this host had the audacity to offer only a partial refund. On top of all that (before we realized we had bed bugs) the bottoms of our feet turned black just from walking around because of how dirty the floors were, the Brita pitcher in the fridge also had no filter in it. The "steps from the beach" and "waterfront" listing felt misleading as we had to walk about half a mile just to get to the beach and back. There's no elevator and the stairs can be a little sketchy in some places. Additionally, the pool was small, there were a ton of loud kids, and some of the adults in the pool area were smoking.

I used Grand Points to assist me in finding a home for investment purposes and eventually for my…read moreretirement. Living out of state and not too familiar with the area, I knew I needed assistance and got THE BEST with Jennifer, Monica and staff!!!! They were incredible, helpful and knowledgeable of all the areas and my needs. I felt confident with their services and finding me the perfect property . Having bought in other areas, this company represents the absolute best I have ever done business with! They exceed the 5 star rating.

From the owner: Our full-time sales agents are among the very best, offering exceptional representation, extensive…read moreexperience, and strong knowledge of the local real estate market. We specialize in the sale of residential and investment properties, including waterfront homes and condominiums.

We had a great time! Short walk to the beach. Definitely recommend. Parking was easy. No issues…read morewith noisy neighbors. Gorgeous sunsets enjoyed on the deck.

Rented this condo in June to kick the summer off. Highly recommend Seaspray 105 West. Our grandkids…read moreloved the pool because it felt like our own private oasis. Furnishings were very luxuries and nice decorations. Also the kitchen was well supplied and very clean. Will definitely reserve for next summer:)

As others have mentioned, their customer service is absolutely terrible. Sure, the property is…read moreclean and beautiful (it even smells good), but they don't take residents' concerns seriously or address problems in a timely manner. They prefer to spend their time planning "Fiesta Night" and "Wine Down Wednesday" instead of responding to emails and addressing real problems residents are having. The internet was out for SIX DAYS which is completely unacceptable and as others have mentioned they did not treat this as an urgent matter, and for someone who works from home, internet connection is absolutely imperative, and fixing it is an EMERGENCY. Now after reading these reviews I see we aren't even able to pay for another internet company, which is rich, considering that in one year of living here there have been at least 3 major outages lasting 24 + hours. I had another incident 6 months back in which there was a leak and they refused to hire a plumber for at least a week. Finding the leak, breaking down the wall and kitchen, repairing everything and airing out the moisture took A MONTH. It was absolutely ridiculous and disruptive to my work. After many strongly worded emails and daily appearances to their office requesting mold testing, they agreed to it. The apartment smelled horrible, and I was sick the entire time this was going on and I was fairly convinced mold had started to grow. *ALLEGEDLY* there was no mold per the company that tested. After the fact, they tried to give me a "credit" that didn't even cover the amenity fee. I was completely appalled. I thought this was a one off, but after this internet incident and seeing as how other residents are just as disgruntled as I am it validates what I have experienced here. We pay too much money to rent here for these easily-solvable problems to go ignored. Problems are only addressed when residents pester them on a daily basis. I do want to say one positive thing and that is that the maintenance team (two men) are absolutely wonderful and do their best to address issues, the issue is that the management team chooses to not send them out when there are problems and impairs them from doing their job. For instance, as soon as they came to see about the leak, they said they needed a plumber and management refused to provide them a contact for a plumber that could address the issue until we kept pressing for the leak to be addressed. Rent here only if you don't work from home and want to live in an adult dorm type of situation.

I have lived here for about a year now and Palmilla has been an amazing experience all around. The…read moremanagement team and the maintenance guys have been a true pleasure to work with and interact with around the property. The pool, gym, and other outdoor amenities are always in great order and create a special, fun environment for all of us to hang out. Whenever there were small issues to address with my apartment, Sean and the maintenance team were all over it. They always addressed any issues I had within a quick timing window and always ensured I was happy with the work. Not to mention, their entire team is friendly, professional, and extremely fun to be around. Totally recommend living here! A clean, modern, and lively place to live in the heart of downtown Pensacola. Can not recommend it any higher!!!

Ocean Breeze West 104 is a great vacation spot. It has comfortable beds. Some restaurants within…read morewalking distance. This first floor units provides easy access to the beach. We love it here.

MY FAVORITE ON THE GULF COAST!…read more What the Ocean Breeze West IS NOT: Not Cool / Hip Not a High-Rise Monstrosity Not Crowded No drink bar No games No concierge No room service No front desk No bell hops Nothing like the hotels WHAT IT IS: Your own HOME ON THE BEACH! Directly on the beach! Large Balcony with table & 6 chairs. Bedroom also accesses balcony. Private parking directly on property. Small, simple swimming pool. It's not big -less than 50 units. Not close to the hotel chains. My condo: 2 Bedroom, 2 Full Bath, Dining Room/Living Room, Full Kitchen with all the utensils, plates, pots, etc, & laundry room. Now with keyless entry (no fooling with holding a key in my swim trunks!) & other extras Honestly, I wanted to keep this secret to myself. This is our 4th time staying in the same room here. I'll never stay in a hotel again! Perdido Key is a beautiful, QUIET beach close to the FL/AL state line. The water is clear & the sand is white like sugar! This property is very secluded -not among the hotel strips. Walmart, Target, Starbucks, etc is 7 miles away towards Pensacola. All the fun stuff in Orange Beach is 8 miles away. What I DON'T LIKE: *Check In at 4PM & Check Out at 9AM! *Extra Fees Tip: 1. Pay extra & get early check in! 2. Stock up on drinks & groceries at the Publix down the street & NEVER LEAVE! Hope this helps

Great stay at a fabulous location. Clean rooms, fun lazy river and easy beach access. Tasty food…read moreat their restaurant. If you were on the 11th floor elevator and watched my car keys drop through the crack and plummet to the ground, they were retrieved and battered, but functional. Thank you, Alex at the front desk for your taxi connection, and other assistance. Your kindness went a long way! Thanks also to the lady on the elevator sharing the tale of the keys falling in slow motion like in a movie, that is exactly what I had told my husband...who overheard your confirmation. Take this as your cautionary tale to never carry anything on an elevator small enough to fall through the cracks. One slight jostle, and you may have a huge headache before you. The hotel stay and service was wonderful.

Great location. Wonderful staff. We have been coming for several years. Rented the first year…read morethen loved it so much, we bought a week, then another and now have 4 weeks. Very relaxing with a heated pool, pier for fishing and a small beach area on the sound side. Great grill area if you want to cook or a number of restaurants near by within easy walking distance.

**I stayed a second time in Unit C305 and loved it! They are the only unit that I am aware of with…read moreinternet connection and the decor is modern and clean. The washer and dryer are front loading and the view is gorgeous!**Located directly in front of the state park, which is a nice, quiet change from the hustle and bustle of the "beach side". It is located on the main beach drag, Perdido Beach, and has beach access right across the street. I prefer this to an over-sized condo with too many children and people in general. As I said, it is located directly in front of the state park, which offers a beautiful view that is less seen in the area. A small alligator as well as many types of turtles live in the water out back. We also saw a deer wading through the water one afternoon. The back porch of our condo offered a perfect view of the sun setting. They also have a very clean pool complete with a very clean bathroom. They have a pretty gazebo in the back that offers a better view of the wildlife. There were people fishing from it as well. Romar lakes is centrally located in Orange Beach and is within biking (and walking) distance from Wal Mart, Winn Dixie, and Publix. It is also close to many different types of restaurants including sushi, italian, seafood, steak, mexican, chinese, and anything else you can think of. Chinese and multiple pizza places, including local ones, deliver. The condos are spacious with a nice layout and large porch. It's very quiet and the locals are very nice. I highly recommend these. I will be returning.

From the owner: Contact us for vacation condo rentals at Beach Colony and our other complexes along the Alabama and…read moreFlorida gulf coast.