The Emerald was very disappointing not sure what changed just ordered original breakfast scrambled eggs,toast home fries and bacon. Eggs were not real,toast was floppy and bacon was stiff like plastic. The real disappointment were the advertised home fries which were not home fries they were pre frozen potato puffs ..greasy tasteless and gross. Service was friendly and great. Food not so much barely ate any. I am not fussy at all....but how hard is it make breakfast? They were not busy at all. read more

I'm rating it 4 stars based on the fact that while you're at the casino, you are pretty much at their mercy when it comes to food choices. In the real world, I would rate it more like a 3. I'd suggest you stick to something basic like a club sandwich or a salad - something that would be hard for them to screw up. If you like chicken wings, try the Buffalo Chicken Salad (hot of course!) Don't let the long line of people waiting to get in discourage you, it moves pretty quickly. read more

What a mistake. After waiting what seemed like 1/2 hour for our food, the order was all sorts of wrong. No blueberries in the blueberry pancakes. White toast instead of wheat. But the best was the piece of bacon on my eggs (I'm a vegetarian). Luckily the hubby's eggs were not contaminated. If we weren't so hungry, we would've sent it all back but by this point we just wanted to get out of there. Do yourself a favor and go to Dunkin Donuts across the street. read more

Lunch here was perfectly acceptable but nothing stood out as exceptional. Service was very friendly but could not save this review enough from completely boring food. Obviously there are limited options for lunch inside the casino (many restaurants don't open until dinner) and this definitely serves a purpose in that regard, but meal composition, quality, and execution could all use improvement. I'm also not a fan of fake iced tea (which they serve). read more

The staff was friendly and courteous. Unfortunately, I can't say the same thing about how the food treated my guts. Awful cramps and watery poops not thirty minutes after eating the food. Which, the food was nothing special at all anyway. Maybe a slight step-up from bar food. read more

My Dad and I went there for lunch on 7/6/15 after checking out of the resort. We were impressed by the reasonable prices considering it was in a casino where things are usually pricey. I had a caesar salad with chicken and Dad had a philly cheese sandwich with fries. It was good diner food. Dad has a pet peeve about coffee not being hot enough and they did pass the test. Service was excellent with the staff asking if everything was okay. I could see drivers taking a respite from there NYS Thruway drive and eating there rather than the expensive rest stops. read more

Horrible rude service & uneatable food. Served moldy parker rolls that the health inspector should inspect and shut down restuarant. Waitress said rolls were fine and it was our taste buds! Served cold mashed potatoes with coagulated canned gravy. NEVER eat there. Save your money for the slot machines. read more

Now before I came here I'd been to this one many years ago & they serve breakfast/lunch/dinner 24 hrs. a day. Food is reasonably priced & well worth the money & no matter what you get you won't go wrong & if you do it's your own fault. read more

Seated right away after the 9:15 show. Jason took drinks order and appetizers. Wow, quick food at our table. Salad is fresh, warm bread and tasty chicken tenders. Waiting on crab salad croissant and prime rib special. We can't wait to be back to eat and gamble. read more

Emerald Restaurant - Breakfast & Brunch Near Me - Verona, New York

On Sept. 4, 2011 in Syracuse NY 10 burgers (one from each region of ny) battled for the best burger in the state. After hearing about their nomination for the best burger in their region my friend and I went to see what their burger was all about. There are 2 types of food at casinos... the good and the cheap. Winning a nomination I felt that Emerald was one of the nicer places. In the end it was the later. Nominations were based on votes. They definitely have the foot traffic to get the votes. If your there and need a bite then it a cheap place to go without leaving the tables to cool. If your there for the burger you might want to drive a bit further. Although it will beat a fast food joint still a food factory feel. read more

We went to this restaurant last night around 945 and it was pretty busy. All the servers had a lot of tables and I can honestly say our server was one of the best I've had in a while. Even though her section was full she came right over to greet us and was very attentive to us. I wish I remembered her name but she really left a lasting impression. We just got appetizers but the food was really good. Definitely recommend! read more

My chicken Caesar wrap was so plain and tasted like nothing, along with the shrimp scampi. Also in another order or shrimp scampi there was a hair in it. Don't recommend, just go to somewhere else near here. Don't recommend at all!!! read more

A favorite dining spot for our group of friends, especially for the price and the fact that they're always open no matter what time we decide go. The service is usually quick and friendly, and you can pretty much go in with $10 and walk out stuffed. The food isn't exactly the best of the best, but it's definitely delicious and worth a late night craving. read more

We've ate here before but this time was terrible. The food was okay and everyone seemed to enjoy their meals but service and cleanliness was lacking. 3 out of 6 of us work in the industry so we understand the ins and outs of how a restaurant works. Our server was clearly overwhelmed, extremely rude, never refilled drinks or tried to pre bus our table. This is one of my biggest "Ickes" as a server in the restaurant business. Who wants to sit at a table with plates, trash, empty glasses and old food on it? No one. Three managers on duty LOL not one flinched to help run, bus or assist the server by any means. A manger should play a role in team and lead by example. Not just dress up and stop by a table to say "how was it? Good?" Then run away before a response. Like I said food was fine but maybe try adding more support staff and better management that doesn't stand there but actually is hands on with their team. When your employees are drowning and you're not helping it shows. Also don't come to work if you're not going to be friendly. No one should feel a burden by asking simple questions. read more

This would have been a higher rating, but the portion of ham I received for my breakfast wasn't enough to satisfy an anorexic goldfish... Even a horse jockey would walk away starved... The keno was action, though...and I enjoy a little action with breakfast...wish you would put a blackjack table outside the host desk for quicker access to action. read more

I'm basing this rating on the fact that it is a diner in a casino that is open 24 hours. I've been to many a casino without a 24-hour dining establishment, and needless to say, am always displeased in those cases. The food is below average to average diner food, but you know that going in. For what it's worth, all things considered, I give it a 4. You have to rate something for what it is... If you're hungry and looking for something of the diner nature, this is just fine. read more

The service was fast and courteous. I was nervous when I saw that they allowed smoking in this restaurant (it is in a casino, after all), but we couldn't smell any smoke from where we sat in non-smoking. I ordered the Seafood Alfredo and my daughter ordered the lobster rolls. The quality of the food was good for the price and the quantity was just right, but don't expect to take any leftovers home. We ate around 5 PM on a Friday and there was a 10 minute wait. I would expect I wait longer later in the evening. read more

I have unfortunately had to eat at this tacky restaurant twice. The food reminds me of something from Waffle House. Frozen, low quality diner "food." Except extremely overpriced. Even the salads and appetizers are horrible. How do you mess up mozzarella sticks? If you are also a vegetarian, you are out of luck. Nothing but meat and nasty appetizers on this menu. read more

Went for breakfast and had the place to ourselves. Food was yummy and very reasonable. Service was just ok.

Good price and better than diner food. Escarole appetizer was very good and staff was nice.

If you want Denny's type food and you're at the casino, this is the place to go.

Service is great even on a bust Friday night, we were served drinks and had our food ordered in no time and it seemed like our appetizer was out as soon as we ordered it we will deff come here again!!! read more

Went for an early dinner as we were at an event in the Event Center. Just barely edible. I ordered roast turkey dinner, the turkey wasn't roasted, it was clearly a frozen turkey roll of some kind. My skimpy salad had many brown areas on the lettuce. My husband had fried haddock dinner, which was also a frozen piece of fish that was very thin and dry. I wish I could have given a better review, unfortunately, we've crossed Emerald Restaurant off our list of places to dine at the Turning Stone. read more

I've eaten at the Emerald many times and have always been happy there. On this particular night, my friend and I were looking for a pleasant, affordable bite to eat prior to attending a concert in the Turning Stone showroom. We were going to do the Seasons Harvest Buffet... until we learned that the price had been jacked up to $24 for weekend dinners! We went to the Emerald, hitting it just before the dinner crowd descended upon the popular place, and were promptly and courteously seated. I ordered the grilled chicken supreme, while my friend chose the daily special of steak and eggs. The chicken was a generous portion, grilled to savory perfection, smothered in plenty of onions, some mushrooms, and a couple of slices of Swiss cheese. The cheese wasn't completely melted, but that was no big deal. A colorful assortment of squash and red peppers was served on the side. I was pleased that the vegetables were hot; this can be hit-and-miss at many restaurants. I declined the offered side of fries (regular or sweet potato) and instead had a salad. This was fresh, and the raspberry vinaigrette dressing was tangy and tasty. My friend was very pleased with her steak and eggs (also came with toast). The good-sized t-bone was prepared medium-well, just as she had ordered, and was tender. The eggs were perfectly cooked. She couldn't get over the fact that this generous dish was only $6.99! My chicken was $9.99. With coffee and soda, our bill was less than $25... or what we would have paid for ONE of us at the buffet. Wait staff was very pleasant. read more

Slowly this place is going downhill. The food use to be really good. But I've noticed just in the past year, a big change in the quality of the food. The staff seem stressed out though you can get a hostess once in awhile with an upbeat attitude. Was an affordable option but now charging Taxes on everything. It's a Tribal casino. Why are they charging Taxes? I'll be going elsewhere. read more

We went for a concert on a Tuesday night. This was the only restaurant that wasn't an hour and a half wait. We waited about 20 minutes, when we got seated the waitress came right over. She was cheerful and an excellent waitress.i wish I got her name, but the food came out promptly. Good food, although the green beans could have been cooked more. The maitre de came by and inquired about how we liked it, as did a floor manager. The waitress got us in and out in plenty of time for the show. I would definitely return, it was very good. read more

The food is mediocre and they have a limited menu at night. It's probably only good for drunk people.