Return policy is the worst. I bought my husband pants for Christmas present and they didn't fit…read more Their return policy wasn't even extended for Christmas gifts.. will take business elsewhere

Brandon in the shoe department was a huge help when I was trying on shoes. No pressure…read morewhatsoever. The lady in plus size was so kind. I think they need a better selection, but the lady working there made my experience awesome. Great job hiring. Now, have more selection in the woman's section.

A person said they would help me put me in a fitting room, then never came back. Big lack of…read moredresses and sizes. Nothing for a woman attending an event or wedding.

No notification they no longer offer CURBSIDE PICKUP…read more Very inconvenient for mothers with children! The elderly or anyone else that are unable to make it into the store. After contacting Corporate, I found out this is the ONLY store (kenwood town center) that Doesn't offer CURBSIDE pickup.

If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

I always feel like a paper bag blowing in the wind at Macy's. The store is massive and I'm just…read moreguessing where I'm gonna turn to find the section I'm looking. Usually just run into on accident and make it look like it was intentional, but I had no clue it was there. The aisles are clean and the service is good. The people who haven't been replaced by AI and bots who work there (if you can find them) which is a whole journey in itself help a lot. Once I've hunted them down they are very nice and knowledgeable on how to find the things I'm looking for in the clothing and more jungle called Macy's. However, I love that Macy's has everything and I value what they provide. Would highly recommend shopping at Macy's.

Oh my goodness. Kid K needs a new Christmas outfit, and we went here and to TJ Maxx because they…read morewere handy. Crazy busy on the weekend before Christmas, of course. And they didn't have really any outfits; maybe already sold out? So we left, as quickly as we could considering the crowds (and the distractions for K.) Come on a weekday or not during the holiday season. I'm sure it's fine. I don't mind this sort of place; some surprisingly good finds, and usually decent prices (though higher than I'd hope.)

This store is cluttered with too much merchandise and aisles too close together…read more There's some decent deals here sometimes but a lot is overpriced for the quality of the items. And finding help can be difficult. I recently bought a purse here that was tethered to the rack with a security lock. I rang for service so I could purchase it. No one showed up. I rang again and waited. Again no one. After a third ring, waiting and no one responding - I went to get help from someone nearby. She was helpful and kind when asked but I know that she heard the call button and was ignoring it. Then I went to stand in the ridiculously long line. Just like TjMaxx upstairs, there's never enough help to run the registers and the lines are very long. There have been times both here and upstairs that we have just left our items in store and didn't purchase because the line was taking so long that it no longer seemed worth it.

I've only been here once and in the middle of the week, so I'm sure my experience here was a bit…read moremore chill than that of your typical weekend mall warrior, but it was a good experience overall. They had your typical mall establishments like A&F, Bath & Body, Macy's, Nordstrom, Apple, etc., but I was also pleasantly surprised to find a few stores that I know to be a bit more "rare," like a Capital One Cafe and Free People and some really high-end stores like Gucci and Louis Vuitton. While I didn't eat, the food hall was pretty big and included options like Chipotle, Chick- Fil -A, and Sbarro. You could also find the mall snack staples like Auntie Anne's and Cinnabon. It is two floors with a somewhat awkward layout, so the directories scattered throughout were helpful. The bathroom I went to wasn't the cleanest, but it wasn't terrible. There's seven different entrances, plenty of parking surrounding it including a parking garage, and there was security present. I would chalk this mall up to being rather typical.

Haven't been here for more than a year, coming back, seems not much changed. Still very popular…read moreamong visitors, and the people walking here dressed much better than you see in other shopping malls. It has several department stores as well as individual branded store. Whatever you are looking for in clothes section, most likely you will find it. Of course, it also covers other areas.. highly recommend, even walking around!

This TJ Maxx is a little bit of everything. It's not the biggest location, but that actually makes…read moreit really easy to browse without feeling overwhelmed. It has a great mix of departments all together in one place. Sections include makeup, clothing, home goods, a small furniture selection, a pet section, and a men's section, and more. The clothing selection is pretty big too. There are tons of options like dresses, long sleeves, short sleeves, coats, and a few skirts mixed in. The store almost feels like a perfect blend between Marshall's and HomeGoods. There isn't too much of any one category. They also have a seasonal section, although it was pretty picked over. One thing I always check when I'm here is the clearance on the end aisles. Honestly, every time I stop in I end up leaving with way more than I planned to buy.

Huge. Nutso on the Saturday before Christmas. I don't know what I was thinking…read more Kid K needs a new Christmas outfit, and this was handy, and, well, I brought it on myself. Parking lot was dangerous. Crowded inside, hard to move sometimes. And very few Xmas outfits for kids, so we left as soon as we could. (Me with more urgency than K.) I'm sure on a quiet day it is a fun experience. It's a big place with lots of interesting stuff.

I went to the Blue ash target this morning to look for the Owala Diet Coke. The app said limited…read moreavailability. There were none in the section where the bottles were supposed to be. I went to customer service and Tyler went and checked the return merchandise cart and said unfortunately he could t find it. I went on shopping and he found me to give me the owala. He had found it. I havent seen customer service like this in years. Tyler is a great employee thank you for making my Christmas!!!

Target is the best, I like exploring different locations and finding different deals and specials…read more My kids love coming during the holidays and seeing all the different animatronics in the holiday areas.

Love Clark's shoes have several pair in my closet! But the styles have changed on this site and I…read moredon't particularly care for the ones they carry anymore!

The initial "hello" was a bit lackluster, but the lady that helped me was quick on her feet. She…read moretook one glance at the samples I was cradling, inquired on my shoe size, asked if I needed a measurement, then disappeared into that secret shoe room in the back. She popped out moments later with three pairs and had them ready for me to wear before I could get a single shoe off my foot. She was very informative and knowledgeable and she gave me enough time to consider my selection while helping others in the store. The big thing that tips the balance for Clarks though, is that they just have some great looking shoes.

Great items and great prices. Didn't know much about this place. A friend of ours suggested it and…read moreI was very impressed.

I went to a DFW pop-up shop in the Cleveland area and loved it. So while visiting Cincinnati this…read moreweekend, I was excited to see that there's a permanent store location for this great concept. It's like TJ Maxx, but cheaper. The clothes brands are predominantly Express and Alter'd State... So if you buy those brands at full retail prices, which I often do, then this is your spot! This place is five stars in the discount/bargain hunter category, so take it for what it is. It's definitely not fancy and you may have to pick through the stuff... but if you're paying $4 for an item that started at $90, you really can't complain. Items have original tags and are clean and undamaged. They have fitting rooms and a strict no-refunds policy. Check it out if you're in the area and love a good deal! You won't be disappointed.