This is my second bike from Steel City Cycle, and once again they exceeded every expectation…read more I'd been searching for a 2005 CVO Fat Boy for years. When one came up at Steel City, I called right away and spoke with the owner. He was friendly and honest, and the price was fair enough that I bought it sight unseen. That's the kind of trust these guys earn. Steel City has very fair pricing and a wide selection. The team really knows their stuff, whether it's motorcycles, gear or maintenance. They take the time to answer questions and make sure you get what you need. What really sets them apart is how far they'll go for a customer. They helped me through financing and made the whole process easy. They even tracked down my bike's original seat, picked it up from the previous owner and had it ready when I arrived the next day. It's been a long time since a purchase felt this good. I have no buyer's remorse, just appreciation for a great team and a bike that means a lot to me. Thank you, Steel City. If you're looking for a motorcycle, gear or service, I highly recommend them.

Took my 82 xt550 here about a year ago to have a carb that I bought installed and seals replaced. I…read morerecently had this done again because my bike was running Ike crap and bogging out on the top end. Well apparently they never changed any of the rubber in that carb and it was dumping gas into the bowl because of a faulty float gasket.

Have been in this shop multiple times to buy gear. Everyone there is friendly, willing to ask…read morequestions, and helpful. I'm a beginner rider, finally have the money to get into the hobby. Asked about helmets, armor, boots, etc. and everyone there was cool to talk to. Answered my questions and pointed me in a good direction. Bought the wrong size helmet, they let me get the next size up no questions no hassle. Their gear is very reasonably priced. I went in for boots and armor the other day, expecting the combo to cost me over $500. Ended up paying $360 for name brand boots, and a set of full upper body armor. The location is 45 minutes away from home, but I'll always go there when a new want / need comes up. Thanks gentlemen.

I took my MT07 to Vickery Motorsports for a recall. Months later when I went to do my own oil…read morechange, the drain plug was stripped and the filter was so overtightened it caved in trying to remove it. They agreed to fix the drain plug, cool. Got the bike back -- now it's leaking oil. Took it to an independent shop for a look. What he found (pic attached): the helicoil they installed is visibly crooked, and there were still metal shavings sitting in the oil pan. Filter was overtightened again. Called Vickery to discuss. Their response was essentially "that was our best guy, he double checks everything" with no explanation for the shavings or the crooked repair. No offer to cover the cost of having another shop redo their work. Just said they wished I'd brought it back again (why would I?). Will never let them touch anything I own ever again and would recommend you do the same. Plenty of other great shops around.

great people working here, all prices for upgrades or repairs are listed on a board when you walk…read morein so you know your not getting scammed, cheaper is not always better

Started servicing scooters like Segway electric scooters. Needed a tube tire replacement. They…read morewould have charged for keeping the scooter there. We took it with us. We put a deposit down. A week later we called to see the status of the tube. They forgot to place the order. Another week and we called back. They were unable to get the tube. So we did not achieve our goal of getting it fixed. They said we can order the tube ourselves and bring it in for fixing. And they did not offer the deposit back. It was like 20$. It is undetermined if I will return. I like to support local businesses. Maybe once they get their electric scooter plan fully implemented I can try again.

This is a great dealership, with the leadership in there its just about communication over time. Do…read morea fair deal and youll be taken care of. Great place to buy a ducati ill tell you that.

I hesitate to be "that guy", but…read more.... I had a new battery installed on my Triumph. You have to remove the ECM bracket in order to get the battery in or out. This is done by undoing one bolt. Not knowing about the bolt, they broke the ECM bracket by trying to pry it out of the way. This YELP review is about this particular incident, but there have been others. There have been obvious problems that should have been seen by the mechanic and/or the service manager, resulting in service that I would have had done. A service manager needs to inspect every job before he/she signs off on it. They don't do that here, otherwise they would have caught these things. The owner is a good guy and they carry a line of bikes I find appealing but the service dept. really needs either better, or more, people. I've owned a lot of bikes over the years and worked in the service and parts departments at a few shops. This wouldn't fly anywhere I ever worked. Their service manager will always feign ignorance in an effort to upsell you on unneeded and expensive diagnostic work. And only rarely will own up to a mistake they might have made.

So glad to be able to up my rating. The associate who was not professional does not work there…read moreanymore. Glad that they went somewhere else and hopefully they're happier. The other associate was helpful and looked products needed up. He was professional and friendly. So were the other associates there. A sales associate came to check on us while I was waiting for my husband to finish a phone call and offered me a water. How nice and thoughtful. It's the little touches which earn you five stars. Won't dread coming here anymore.

I put a $200.00 deposit on a bike, then decided on a different bike elsewhere,…read more it has been over 3 weeks now, and I am still as yet to receive any refund? I spoke to my salesmen Alex 3 weeks ago, and also sent a email and have yet to be refunded? Thats questionable business ethics to say the least?

Bought a vtx 1300r cheap knowing it needed some work. King and Tim both did a great job taking care…read moreof me, getting bike ready for a 1200 mile trip in June. Would recommend, fair prices, great work, nice people!

Friendly, knowledgeable, full service shop. Been taking my K9 Vstrom here for service for several…read moreyears now. Always done right, always on time. The guys have always been amenable to taking time to discuss issues and solutions. They always take time to answer questions, no matter how (probably) dumb it is.

Let me just first get straight to the point of this review....Alex is a mechanical wizard and he…read morewill make your motocycle dreams come true, as he did for me. My name's Kurt and I'm a lifelong military history enthusiast. I love military vehicles in particular and I had always admired the old sidecar rigs from WW2. One day when I was checking out some for sale ads, I found an old Chinese bike (CJ 750) being sold in Pennysylvania. The CJ is an amost exact copy of a 1940 German BMW R71. I had to have it, so I bought a trailer and headed East. Driving the round trip across country turned out to be the easy part. The hard part was getting someone to take on the job. I found one mechanic, but he wasn't very motivated and even told me (after having my bike for over 6 months) that he was "thinking about thinking about" working on my bike. 100% true story. The one great thing he did for me was giving me Alex's info. Alex took on the job right away, did work that other mechanics scoffed at and did that work perfectly. His skill of working on a motorcycle engine is surpassed only by his professionalism. The bike and sidecar are my absolute pride and joy. It's more fun than I ever thought possible and no way that happens without Alex and AK Cycles. I'll never forget it. Thank you, buddy!

Alex is the type of person you can trust to take care of your bike. Came in needing a standard carb…read moreclean and some minor maintenance items and Alex turned it around on time and at a fair price. Friendly guy who clearly has thorough knowledge on all types of bikes. My Honda is running like a dream again. Thanks man!

Was a great place to look at motorcycles and unusually vehicles. Tyrel was very informative and a…read moregreat person to work with. Highly recommend this place for all your motorcycle needs.

I ended up not buying a 2020 BMW due to factors unrelated to Aces- Hurricane Helene ended up…read moredamaging my home and I had to spend the money on that instead. Their price was far better than any of the others I had seen. I wanted to leave a positive review due to the amount of time Craig there spent communicating with me. He was always respectful and very patient. I'll keep Aces in mind if I'm in the market for another bike in the future.