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    AK Cycles

    4.6 (9 reviews)
    Closed 10:00 am - 6:00 pm

    Services - AK Cycles

    Motorcycle repair

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    Imperial Sportbikes

    Imperial Sportbikes

    (35 reviews)

    Southwest

    I have a 2020 Aprilia RSV4 Misano. Sometimes it's a pain to find what parts I need or trouble…read moreshooting in general. Imperial Sportbikes weren't just polite on the phone but super kind and cool! They had what I needed as well as were more than willing to stay open a little after closing for me as I was going to get there late. Highly recommend to everyone.

    I dropped my bike off on a Wednesday for a scheduled Thursday service to address an oil change,…read morecooling issues, and a noticeable thud/clunk in the front steering under braking. I received no updates or communication, so when I picked it up the following Monday, I assumed the work had been completed. At pickup, the staff experience was disappointing. The person who was supposed to assist me appeared to be on lunch and acted inconvenienced. After pulling up my account, he simply stated that the bike needed a head bearing and then said nothing further. There was no prior call to authorize this, and no attempt to explain the diagnosis. I told him that I would have approved the repair if they had contacted me. Instead, I was presented with a $1,000 bill for the service they claimed to have performed. What's most concerning is that no one explained what was done regarding the overheating issue--or if anything was done at all. Based on the lack of communication and the fact that the bike began overheating again on the ride home, I genuinely question whether any meaningful work was performed. It felt like the bike sat for five days with minimal effort beyond an initial diagnostic ride. I was told I could bring the bike back anytime, but given the experience, I declined and mentioned I would take it elsewhere. Later that day, I received a text from the General Manager, Bobby, stating he would speak with the technician and make things right. It has now been over a week with no follow-up. In my view, accountability starts at the top. When management doesn't follow through, it sets the tone for the entire operation. Unfortunately, this experience reflected a lack of communication, transparency, and customer care from start to finish.

    Sportique Scooters

    Sportique Scooters

    (70 reviews)

    $$

    Speer, Southwest

    Started servicing scooters like Segway electric scooters. Needed a tube tire replacement. They…read morewould have charged for keeping the scooter there. We took it with us. We put a deposit down. A week later we called to see the status of the tube. They forgot to place the order. Another week and we called back. They were unable to get the tube. So we did not achieve our goal of getting it fixed. They said we can order the tube ourselves and bring it in for fixing. And they did not offer the deposit back. It was like 20$. It is undetermined if I will return. I like to support local businesses. Maybe once they get their electric scooter plan fully implemented I can try again.

    I just purchased a scooter and needed a general tuneup and also a tire replacement for my back…read moretire. Bobby was super helpful throughout the whole process. He showed me a couple things on the scooter that was very informational and broke down the price point of what's going to be assessed and done to the scooter. I took it in around 1:30 in the afternoon and he told me it would be done in roughly 2 hours which was spot on. I was relaxing in a coffee place nearby so I wasn't too far. After walking a short distance, I was back at Sportique and I mentioned how I wanted a basket for the back. We went through lots of options and I was able to select one that would fit for me. I also purchased a helmet face covering for my smaller helmet that I haven't been using. Definitely walked out a happy customer. 10/10

    AK Cycles - motorcyclerepair - Updated May 2026

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