I have a 2020 Aprilia RSV4 Misano. Sometimes it's a pain to find what parts I need or trouble…read moreshooting in general. Imperial Sportbikes weren't just polite on the phone but super kind and cool! They had what I needed as well as were more than willing to stay open a little after closing for me as I was going to get there late. Highly recommend to everyone.

I dropped my bike off on a Wednesday for a scheduled Thursday service to address an oil change,…read morecooling issues, and a noticeable thud/clunk in the front steering under braking. I received no updates or communication, so when I picked it up the following Monday, I assumed the work had been completed. At pickup, the staff experience was disappointing. The person who was supposed to assist me appeared to be on lunch and acted inconvenienced. After pulling up my account, he simply stated that the bike needed a head bearing and then said nothing further. There was no prior call to authorize this, and no attempt to explain the diagnosis. I told him that I would have approved the repair if they had contacted me. Instead, I was presented with a $1,000 bill for the service they claimed to have performed. What's most concerning is that no one explained what was done regarding the overheating issue--or if anything was done at all. Based on the lack of communication and the fact that the bike began overheating again on the ride home, I genuinely question whether any meaningful work was performed. It felt like the bike sat for five days with minimal effort beyond an initial diagnostic ride. I was told I could bring the bike back anytime, but given the experience, I declined and mentioned I would take it elsewhere. Later that day, I received a text from the General Manager, Bobby, stating he would speak with the technician and make things right. It has now been over a week with no follow-up. In my view, accountability starts at the top. When management doesn't follow through, it sets the tone for the entire operation. Unfortunately, this experience reflected a lack of communication, transparency, and customer care from start to finish.

I went shopping here a few times. Always was treated great. They have some real cool dudes working…read morehere. Finally found the bike I wanted and couldn't have been easier to get the deal done. Super happy with the whole buyer experience.

Came in here just on a whim, looking to browse bikes. Not looking for anything in particular, nor…read morehave I owned a bike before. These guys are great. They knew just what I was looking for, and guided me in the direction I should go in terms of style, power, and ability level. I took a couple weeks to think it over, and ended up purchasing one. Nick and Zach on the sales floor are extremely knowledgeable and answered all my first-timer questions. They were very patient with me as it took me a few weeks to figure out a way to trailer it home. (Didn't want to ride it 120 miles right out the gate). Cole in the finance department was also really helpful in explaining cost breakdown and extra coverage options. Overall I felt very satisfied, not pushed into making this decision. No regrets. I'd definitely return to purchase bike #2 when the time comes.

great people working here, all prices for upgrades or repairs are listed on a board when you walk…read morein so you know your not getting scammed, cheaper is not always better

Started servicing scooters like Segway electric scooters. Needed a tube tire replacement. They…read morewould have charged for keeping the scooter there. We took it with us. We put a deposit down. A week later we called to see the status of the tube. They forgot to place the order. Another week and we called back. They were unable to get the tube. So we did not achieve our goal of getting it fixed. They said we can order the tube ourselves and bring it in for fixing. And they did not offer the deposit back. It was like 20$. It is undetermined if I will return. I like to support local businesses. Maybe once they get their electric scooter plan fully implemented I can try again.

I've been a customer of Vickery Motorsports for over 30 years. A great staff and the only place I…read moretrust to take my bikes for service. Bill, Brent, and the rest of the staff are friendly and very knowledgeable. I am a customer for life. Charles S.

I took my MT07 to Vickery Motorsports for a recall. Months later when I went to do my own oil…read morechange, the drain plug was stripped and the filter was so overtightened it caved in trying to remove it. They agreed to fix the drain plug, cool. Got the bike back -- now it's leaking oil. Took it to an independent shop for a look. What he found (pic attached): the helicoil they installed is visibly crooked, and there were still metal shavings sitting in the oil pan. Filter was overtightened again. Called Vickery to discuss. Their response was essentially "that was our best guy, he double checks everything" with no explanation for the shavings or the crooked repair. No offer to cover the cost of having another shop redo their work. Just said they wished I'd brought it back again (why would I?). Will never let them touch anything I own ever again and would recommend you do the same. Plenty of other great shops around.

Today we took our Harley to scooter trash and the guy (Bogart) there was so awesome! He fixed our…read moreproblem in under an hour and he was very friendly . When he was done he invited us to their bbq they're having next weekend. That's service with a smile! thanks Bogart! From Julia and Santiago.

Trash is the most accurate name this place could have the owner "Bogart " is a price manipulator…read moreand will order parts the wrong part then blame you. He's a scam artists at its finest.

Rob, hey is there any way you can get a hold of me?…read more Just want to catch up and see how you are doing....... Powerhouse9797@hotmail.com

I needed a front tire for my bike so I called around and they had the lowest price. It wasn't a…read morestock tire for them so they had to order it for me, 3 days later my tire was there. Good service at a price 40 % lower than the Harley dealer nearest my home. The store has lots of gear for any kind of rider and those prices seemed reasonable.

Took a 88 XL Sportster to Mike hogleys. To rebuild the engine after I pulled out the motor myself…read more It took over year and almost $5,000 to get back! And then the four speed transmission, the spacers were put in wrong, and when leaned on the kickstand, the gear cluster would rub on the transmission case! Phil Howell now there was a man that could rebuild a Sportster motor! No stars for hogley.

BUYER BEWARE. On 11/1/16 Mike (owner) and Zach (employee ) took a $200 deposit from my 15 year old…read moreto hold for inspection a Jeep that Hogley had for sale so that my son and I could drive up and look at it (we live in Colorado Springs and couldn't get up to Denver for 2 days) . Long story short, Jeep was not up to par and we decided to pass on purchase. After promising to return his funds, Mike and Zack did not refund my 15 year old's deposit. As if this writing (11/13/16), funds are still held by Mike and the case is escalating to a legal proceeding. BUYER BEWARE. To be fair, upon a positive remedy provided by Hogley (sans intervention from authorities) to this issue, I will amend / delete this negative review.

BUYER BEWARE. On 11/1/16 Mike (owner) and Zach (employee ) took a $200 deposit from my 15 year old…read moreto hold for inspection a Jeep that Hogley had for sale so that my son and I could drive up and look at it (we live in Colorado Springs and couldn't get up to Denver for 2 days) . Long story short, Jeep was not up to par and we decided to pass on purchase. After promising to return his funds, Mike and Zack did not refund my 15 year old's deposit. As if this writing (11/13/16), funds are still held by Mike and the case is escalating to a legal proceeding. BUYER BEWARE. To be fair, upon a positive remedy provided by Hogley (sans intervention from authorities) to this issue, I will amend / delete this negative review.

Awful place. Installed my window wrong and now Mike refuses to fix it. If i could give 0 stars i…read morewould.

*Posted this on Google Reviews, but posting on here as well for more visibility :)…read more I've been strolling into Erico for a few short years now. Before, it was always just to look because they were a cool shop with cool bikes and who doesn't love that? I wasn't a rider back then, more of an aficionado, but I always told my boyfriend that maybe one day I will actually get something from there. Fast forward to Saturday, Feb. 25th and I have my new Triumph Speed Twin 900 with the help of the fantastic team at Erico! I am still in my beginner phase, so it was truly helpful to have these guys thoroughly explain all that it means to own a bike and really help me decide on which was the best choice for me. One thing that cemented my interest in visiting Erico before any other dealership was that they were extremely helpful when I first called to ask the silly question of whether a Triumph can be a good first motorcycle (there was a little intimidation when thinking about investing in such a beautiful brand since there's always the possibility of dropping it, higher speeds, etc). I had called up a few dealerships both in CO & CA, and Erico really made the best first impression out of all. David Mack, Erico's sales manager, not only went above and beyond to answer any question while following up with relative key product features, but also did that while off the clock! He didn't even have to, but the fact that he did made me believe Erico cares a lot about their riding community. Massive shoutout to David, Deonte, Logan, Joe F. & Joe B. (with special mention to Justin and Sterling for the chats) for helping me with the whole purchase process! You guys were great to work with, and I feel confident that I chose the right dealership. Love a good company that has so much heart in what they do, and if you've read up on Erico's history or have been to their shop, you know this is one of those places. Thank you, Erico!

I hesitate to be "that guy", but…read more.... I had a new battery installed on my Triumph. You have to remove the ECM bracket in order to get the battery in or out. This is done by undoing one bolt. Not knowing about the bolt, they broke the ECM bracket by trying to pry it out of the way. This YELP review is about this particular incident, but there have been others. There have been obvious problems that should have been seen by the mechanic and/or the service manager, resulting in service that I would have had done. A service manager needs to inspect every job before he/she signs off on it. They don't do that here, otherwise they would have caught these things. The owner is a good guy and they carry a line of bikes I find appealing but the service dept. really needs either better, or more, people. I've owned a lot of bikes over the years and worked in the service and parts departments at a few shops. This wouldn't fly anywhere I ever worked. Their service manager will always feign ignorance in an effort to upsell you on unneeded and expensive diagnostic work. And only rarely will own up to a mistake they might have made.

Always professional and they all have a plethora of knowledge. Quality craftsman in all they do to…read moreyour bike. I appreciate the smaller shops as they really know how to treat their customers. Quality work, good prices and keep you up on progress. They have become my go to shop for all my repairs.

I love a lot about this shop. #1 they know and specialize in modern bikes. They did a dyno tune and…read moremade my bike perform amazingly. I couldn't be happier with this shop and will continue to use for a long time. Thank you