Very nice owner. I only needed a few special metric bolts, which he had. Others won't even let you…read morein the door but he was super helpful. Highly recommend giving him 1st shot.

Owner is extremely arrogant and does not stand behind his products. Their prices are much higher…read morethan anywhere else and the entire staff has a bad attitude.

I brought my new chainsaw in to be looked at (that I bought somewhere else). The staff at Gassett…read morewas extremely helpful, told me about what I bought, made sure it started, and gave me fuel recommendations... They never charged me or asked me for anything in return. I definitely recommend buying or servicing equipment here, so much more value in dealing with someone that actually understands the products they are selling. Thank You!

Forget calling Gassetts on Saturday! I was put on hold, and they said they were busy...I was on…read morehold for 30 minutes, before I hung up. They clearly attend to in store customers over one who calls in. When Johnny ran this business you never waited this long.

As a beginner welder, they were very helpful recommending tank size for home welding and other…read morequestions I had. Will definitely revisit soon.

condescending jerk behind the counter caused me to walk out and drive all the way across Dallas to…read morefind some customer service.

First time coming here and I am amazed at their customer service. There were three employees at the…read moretime and every single one of them said hello. They all were super helpful when it came to the questions I asked. I know nothing of irritation but when a head broke, I took in my pieces and asked if they had a replacement pieces. They were super knowledgeable. The employee quickly grabbed what I needed and basically put it together so I could just get home and twist it on. There are many places I walk into and their customer services SUCKS. But you can tell these employees love what they do and will be coming here for all my lawn care needs now. Thank you Ewing employees for your help and amazing customer service! Whoever the manager is, you got a great team

Not a pleasant atmosphere and very unhappy and sad workers. Not greeted by a single person. I…read morewouldn't recommend.

Great tool company. They warranty their power tools. Staff is nice and it's a great place to shop…read morefor power tools and hand tools. I would recommend for the do-it-yourself person or a contractor. We have a construction company and any tool that has broken they have fixed without issue and you get it back quick.

Nice furniture selection, no annoying salesperson following you around. The fabric selection was a…read morenice touch, many different shades to choose from. Go here not Ashley's.

O'neil was excellent! More importantly he was patient and knowledgeable. Home Zone you have a…read morecustomer for life! Please give Mr. O'neil all the accolades!! I also want to mention the manager she was just as excellent l! Wonderful customer drive, exceptional team at the Town East Mesquite location

We come here because my husband loves this store…read more Today I needed a new knife for all my vegan vegetable chopping. The santoku knife they sold me wasn't even in stock and they wanted to order it for me but it would take a month. The person helping me with knife testing was kind, but the person helping me find the knife was not helpful. I ended up buying the knife direct from the manufacturer instead of Williams-Sonoma in that instance. We bought something else in store to honor the help from the knife saleswoman. But I am disgusted by the treatment of the checkout person. William Sonoma is about look and not help.

I met Family for Easter down here in Dallas and we took a little trip to the mall. I was looking…read morefor coffee pots, especially espresso making machines they actually were having a demonstration on this particular day for the Breville Oracle jet touch or something like that it's the mid price Set up and yes, the espresso was phenomenal. The folks in the store were no pressure and very friendly and they made me and my brother-in-law both are delicious espresso. We were sick for the rest of the day. Great, great place.

The store in McKinney had what I needed which were some 1/8" and 3/32" drill bits suitable for…read morecutting steel. red Helix from Milwaukee that worked better than the Chinese crap Home Depot sold me rated for steel but are only good for wood given the poor fluting. Call first if you are looking for something specific and they will tell you what you need to know.

I was on a search to find a replacement handle for my hammer and the website said that Texas Tool…read moreTraders sells handles. I checked their website and they had them for a good price, $10.99 and then called them last week and they said, indeed they did carry handles for Stiletto hammers in the store. Excellent. I didn't want to drive out there just to get a handle so today, on my way home from downtown, I stopped by since it was the closest I was going to get. Little did I know that they closed at 5pm and it was already 5:15 by the time I arrived. I didn't notice but the open sign was off. The door was not locked yet, but they did have the inside gate almost closed, but not padlocked yet. I walked in and pushed the inside gate aside and the employee that was standing right there said, "Hey, we're closed...." "Dang... When do you close?" "We close at 5. What do you need?" "I just need a replacement handle for my hammer." "Okay, they should be on aisle 7 or 8" I run over to aisle 7 and find the replacement hammer handles, grab the one I want and go to the front counter to pay. "Sorry about coming in so late." "Not a problem. We're still here and it's no big deal if you know exactly what you want." I pay and am on my way in less than 5 minutes. I have been here once before to buy some sanding pads for an orbital sander. Pretty routine and quick then too. Thanks Texas Tool Traders! I'll send my friends with hammers to buy your handles!